स्वच्छ सर्वेक्षण २०१७ of urban development शहर स थ...

SWACHH BHARAT MISSION

Ministry of Urban Development

2 Swachh Survek sha n 2017 g uide book

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SWACHH SURVEKSHAN 2017

2017 Guidebook for Urban Local Bodies

SWACHH BHARAT MISSION



ter

. , , ,

150 2019 . 2 2014 . .

, . . . - . 73 2017 5 . .

. . . 2017 .

2017 . . 2019 .

FOREWORD



List of Abbreviations

ADB AEPL AMC AMRUT BMFG BSNL C&D CBO CCRS CSR CT DGS&D DPR DTD EDMC FC GIZ GoI GPS GR GVMC ICT

IEC/BCC /

IELSL IHHL IT JICA - MC MCD MEPMA MoU MoUD MTNL NARC



NGO - NISCI O&M OD ODF OMR OSS - PCMC PDA PGRS PMC PPP PT RF RFID RFP SBM SDMC SHG SMC SMS SWaCH SWM TPM UIDAI ULB UNICEF USAID VGF VTS WSP WSUP



List of Annexures

http://www.umcasia.org/UserFiles/umc/Swachh%20Survekshan%20Annex%20Book.pdf.

1

A

4

B 19

C

29

D

36

E

46

F , 2016 51 G 67

H , ,

127

I -

219

J 2014 VII 274

K

277

L 293 M 320 N 347 O 394 P , 2005 406 Q , 2014 673 R 850

S

900

T 995

U

998

http://www.umcasia.org/UserFiles/umc/Swachh%20Survekshan%20Annex%20Book.pdf



1

V

1006

W

1009

X

1021

Y

,

1171

Z

1234

AA

1258

AB 1298 AC 20X 1318 AD Memorandum of Understanding (MoU) with Janaagraha 1352

AE -

1358

AF , 1371 AG 1385 AH 1457

AI

1472

AJ

1494

AK

2017 2016 -

1529



2 2014 . - . .

- 150 .

. , .

2016 . 73 . -2017 . 500 . .

INTRODUCTION



1. , , .

2. ,

3. / .

4. , .

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1. .

2. .

3. .

, 2017 .

.

. . - - . .



Component Overall score

1. - , . 360 2. - . 180 3. 135 4. 135 5. . 45 6. , , / 45 TOTAL SCORE 900

1. :

. . 2. : . 3. :

. , .

4. : . .

5. : . .

: . -1 . 2000 . -1 900 . -2 -3 . : 6 . . . 6 :



. , , . . http://www.umcasia.org/UserFiles/umc/Swachh%20Survekshan%20Annex%20Book.pdf.

-

- . - . . - . . . - . - . - , .

. . . - . [email protected]

http://www.umcasia.org/UserFiles/umc/Swachh%20Survekshan%20Annex%20Book.pdfmailto:[email protected]



-2017

1.1 , ( 360)

A) 41

1.1.1

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. 16

. 11

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National Informatics Center Services Incorporated (NICSI) . .

DGS&D NICSI . ( from 27-Jan-16 to 31-Dec-16) Annex A .

100 . 14

.



Figure 1: Dashboard to track attendance of employees; Source: Guntur Municipal Corporation



1.1.1.

. . . 40 . (%) = ( / ) X 100 ( )



. . ( Annex C of the Annex Book).

. 2011 10000 28 . .

. .




B) - . . 5 65 .

1.1.2.

. . 40 . ( / )X 100

100% 18

80% - 99% 14

60% - 79% 9

40% - 59% 5

Below 40% 0

:

.

(500 X )

. .



?

( Annex B of the Annex Book).

. . ( Annex D of the Annex Book).

.

DGS&D and MoUD . 31 2016 . DGS&D Annex E .

.

. . (NARC) . The ULBs (Ref: Swachh Bharat Urban Guidelines)

20 VGF/ . 240 . (Ref: D.O. No. Q-15014/2/2009-CPHEEO)

http://www.umcasia.org/UserFiles/umc/Swachh%20Survekshan%20Annex%20Book.pdfhttp://www.umcasia.org/UserFiles/umc/Swachh%20Survekshan%20Annex%20Book.pdf



Figure 2: Waste collection using color coded bins Figure 3: Inauguration of waste collection system

2003 . 30 /. .

,

.

Source: Experiences of development of model eco-city at Namakkal, TN presented by Municipal Commissioner of Namakkal Municipality at International Conference on the development of Model Eco city for enhancing promotion of eco products in Asia Pacific Region assessed on 11th June 2016. (http://www.unep.or.jp/japanese/spc/Singapore_session/Namakkal.pdf)

http://www.unep.or.jp/japanese/spc/Singapore_session/Namakkal.pdf



1.1.3.

1.1.4. A

. . 100 . . ( Annex F of the Annex Book)

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/ . Annex G .

, , . Annex H .

DGS&D . Annex E .

20 VGF/ . 240 . (Ref: D.O. No. Q-15014/2/2009-CPHEEO) .

500 . 80



Figure 4: C&D waste management plant infrastructure and the recycled products (pic at the bottom) Source: IL&FS Environment Infrastructure and Services Limited

10 10 .

14

( e-course on this case study on SBM portal: http://goo.gl/KgrHEE)

1.1.4.1.

https://goo.gl/KgrHEE



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2016 ( Annex F)

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/ . Annex G .

, , . Annex H .

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() .

. National Advisory and Review Committee (NARC) . : Swachh Bharat Mission (Urban) Guidelines, .

.


500 , . 80 , 10 10 .

14



1.1.4.2.

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1.1.5. .

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. (Expert Committee Manual on Municipal Solid Waste Management, MoUD):

a. : 300 to 350 meters b. : 500 to 600 meters c. : 650 to 750 meters

.



Figure 5: Night Sweeping in Surat Source: Urban Management Center (UMC)

Figure 6: Door to door collection in Surat

( e-course on this case study on SBM portal: http://goo.gl/6konxQ

1.1.6.

. .

( / ) X 100

100% 23 80% - 99% of 16 60% - 79% 11 40% - 59% 5 Below 40% 0

https://goo.gl/6konxQ



:

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. 100 National Advisory and Review Committee (NARC) .

1.1.7.

. .

. 2016

( / )X100



. 100% 18 80% - 99% 14 60% - 79% 9 40% - 59% 5 40% 0

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(See 1.1.6.)

. DGS&D and MoUD . 31 2016 . DGS&D Annex E .

. .

, .

. Annex I .

, 20 VGF/



. 240 . (Ref: D.O. No. Q-15014/2/2009-CPHEEO)

1.1.8.

. . .

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(SWM Rules, 2016)

12 0

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1.1.9. .

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3-5 12 1-2 6 0

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. DGS&D and MoUD . 31 . DGS&D Annex E .

, , , . 20 VGF/ . 240 . (Ref: D.O. No. Q-15014/2/2009-CPHEEO)

1.1.10.



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23 16 8 0

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1.1.11.

2016



. .

, . (SWM Rules, 2016)

( / )X100

*Wards means election wards

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100% 23 80% - 99% 16 60% - 79% 11 40% - 59% 5 40% 0

:

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. .

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.

. Annex I .

. . .

( E-course video: Course 210 (Moderated)- Source Separation: Key to Sustainable Solid Waste

Management- Partnership of NGOs-Case of Pune Municipal Corporation on http://goo.gl/MMLhy5 and

http://goo.gl/8NYSei)

. . DGS&D and MoUD . 31 . DGS&D Annex E .

, / ,

, / .

2013 VII , (See Annex I)

,

14 FC

.

D) . 1 .

https://goo.gl/MMLhy5https://goo.gl/8NYSei



1.1.12. .

. . .

/ )X 100

.

100% 18 80% - 99% 14 60% - 79% 9 40% - 59% 5 40% 0

:

/ . .

.

?

. . Municipal Solid Waste Management, MOUD :



a. : 300 to 350 meters b. : 500 to 600 meters c. : 650 to 750 meters

.

. . .

Involving resident welfare associations for SWM: The Society Anudan Scheme in Surat

Surat Municipal Corporations initiative Society Anudan Scheme has been developed with an

objective of involving citizens to achieve overall hygiene and cleanliness of the city. Conceptualized in

the year 1998, the Society Anudan Scheme was implemented around 2005. As part of this scheme,

societies have to register themselves under the scheme through a set procedure. The scheme is to

support societies in the process of cleaning and sweeping within the SMCs area. Once the application

is accepted, the society has to make arrangements for street sweeping within the residential area and

ensure proper cleanliness. At the end of every month, a sanitary inspector from SMC visits the society

for monitoring and evaluation-if the society meets the expected cleanliness standards set by the SMC,

the sanitary inspector provides a certificate. Once the society gets the certificate, all cleaning and solid

waste collection charges are paid by the SMC. Currently, over 600 societies are registered under this

scheme. SMC pays every registered society under the scheme at the rate of INR 0.6 0.65 per sq. m

with a minimum payment of INR 1200 per month.

E) . 6 98 .

1.1.13.



. .

12 0

:

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-

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. . (NARC) . The ULBs (Ref: Swachh Bharat Urban Guidelines)



1.1.14.

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( / )X 100

*Wards means election wards

100% 23 80% - 99% 16 60% - 79% 11 40% - 59% 5 Below 40% 0

:

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Figure 7: Women rag picker sorting waste

Source: Women in Informal Employment Globalizing and Organizing Policy Brief, July 2012

. . .


. .

, , , . (link:http://goo.gl/hgl64I)

, Annex I .


. , , Solid Waste

https://goo.gl/hgl64I



Collection and Handling (SWaCH), . , , , . ALERT G . , . . . 15 . http://www.swachcoop.com/

1.1.15.

. . . . 75 , 100 . (SWM Rules, 2016)

. 2016 5000 . . .

Time Place Movement (TPM) studies for ensuring that all residential areas are covered by door to

door collection have been undertaken by Bangalore and Surat. Watch Bangalores e-course on

http://goo.gl/xUBfCp

http://www.swachcoop.com/https://goo.gl/xUBfCp



75

12

75 8 . 0

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. 5000 200 . .



DGS&D and MoUD . 31 2016 . DGS&D Annex E .

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2000 / .

1.1.16.

. . 80 99 / / .



= /

/ / .

18 75 1 13 100 1 6 150 1 3 0

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75 . .

20 VGF/ .



Figure 9: Segregated dry waste stored at recycling facility. Figure 8: Door to door collection of segregated waste

240 . (Ref: D.O. No. Q-15014/2/2009-CPHEEO)

DGS&D . . Annex E .

. 20 VGF/

. 240 . (Ref: D.O. No. Q-15014/2/2009-CPHEEO)

,

2003 - . . , , . , . . .

Source: Solid waste management Initiative sin Small Towns (2006). Water and Sanitation Program

1.1.17.



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1.1.18.

. 2016 .

2016 . , .

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0

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Annex I .

, .

. ( E-course video: Course 210 (Moderated)- Source Separation: Key to Sustainable Solid Waste Management- Partnership of NGOs-Case of Pune Municipal Corporation on

http://goo.gl/8NYSei)

DGS&D . 31 2016 . Annex E .

, / ,

, / .

https://goo.gl/8NYSei



2013 VII , (See Annex I)

,

14 FC

.

Figure 10: Public awareness campaign by Janwani in collaboration with Cummins, India in Pune; Source: Urban Management Centre

ANSP



F) . 2 36 .

1.1.19.

. . . Link to the Swachh City Plan template (See Annex B of the Annex Book):

? / . 18 / 9 / 0

.

/




/

?

/ -

( Annex B of the Annex Book)

( Annex C of the Annex Book)

DGS&D . 31 2016 . Annex E .

. National Advisory and Review Committee (NARC).

1.1.20.

. . .

GPS/RFID , .




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9

0

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MTNL BSNL . Annex L Annex M . MTNL/BSNL e SBM . : o GPS o MIS o SMS o 1500 .



o 100 , .

o . 75 .

o MTNL/BSNL .

o .

o .

100 .

14 .

GPS

(PCMC) GPS . . :

1 : 2 : 3 : 4 : 5 : 1,279 , . . . 75 .



. . Source http://www.jnnurm.nic.in/wp-content/uploads/2011/01/BP_SWM.pdf)

http://goo.gl/GcMgoS

Figure 11: GPS based tracking of bins Source: Best Practices in e-Governance, Ministry of Urban Development

E-municipality solid waste disposal monitoring system . . . RFID VTS , .

e-municipal solid waste disposal system, , . .

,

https://goo.gl/GcMgoS



.

233 VTS ,81 278 RF , . - : http://goo.gl/qf2GJG)

1.2. ( 180) . 180 .

1.2.1.

.

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. : http://goo.gl/WRn5vR

Figure 13: Before and after pictures of Gorai landfill

Source: Municipal Corporation of Greater Mumbai (MCGM)

1.2.2. /

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45

https://goo.gl/WRn5vR



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. Annex G Annex Book.


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1.2.3.




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20 45

20 29

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. . . Annex O of the Annex Book . (Technology Advisory group on SWM, 2005) . Annex P Annex Book . Task force on Waste to Energy, 2014 Annex Q .




/

a. Annex R . b.

Annex S .

Annex T

Annex U .


14 .

,

, . , . 12,000 , , , , , , , .

Figure 12: Decentralized composting system operated by SWaCH in co-operation with Pune Municipal Corporation Source: Urban Management Center



, , . Cummins India 11,000 . 7,500 9 03 . . . .

1.2.4.

. . .

( / )

8 54

4 7 41

32

: .

.



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. (Technology Advisory group on SWM, 2005) . Annex P Annex Book . Task force on Waste to Energy, 2014 Annex Q .

() . Annex R .

.





1.3. ( ) 11 135 1.3.1.

,

The purpose of this parameter is to examine whether the ULB has conducted a baseline survey to

estimate the requirement of public and community toilets in the city.

, , .. , , , 500

, ( . .. Z-11021/04/2016-SBM-II)

? 9 0

, / /

?



, ( D )

, V

, - : http://goo.gl/mT7seI and http://goo.gl/asQ9Vk

,

, . (GVMC) :

, (e.g. source, collection methodology)

(GIS) SVM

GIS

, , , GIS

, , GIS

Figure 13: Mapping conducted in GVMC for situation assessment of existing PT/CT; Source: Urban Management Centre (UMC), Water and Sanitation for Urban Poor (WSUP)

https://goo.gl/mT7seIhttps://goo.gl/asQ9Vk



1.3.2.

,

( ( )/ ) x 100

% , 23 1-25% 16

26-50% 11

51-75% 5

>75% 0

,

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, SBM ,

- : ( 801) http://goo.gl/cVwuZe

https://goo.gl/cVwuZe



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Annex Y .

, , , : http://goo.gl/asQ9Vk

( )

. , , . . , , 2013 , , - 1200 4 4 , , , 2013 , 3 , 2013 , 2013

https://goo.gl/asQ9Vk



Figure 14: Namma Toilet for Physically challenged; Source: Urbane Industries Limited, Chennai

1.3.3.

/

, ( )

( ( )/ ) x 100

% 11 1-25% 8

26-50% 5

51-75% 3

>75% 0



-

SBM ,

?

, -2

, , , 801: SBM portal http://goo.gl/cVwuZe

40 % 25 % 75% : http://goo.gl/mT7seI

https://goo.gl/cVwuZehttps://goo.gl/mT7seI



1.3.4.

, 15

( )

? 11 0

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801 http://goo.gl/cVwuZe

The ULBs could also explore hiring an external agency for updating the SBM portal.




1.3.5.

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801 http://goo.gl/cVwuZe .




1.3.6. :

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AB

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, GVMC , X

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/- (CBO)



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Z http://swachhbharat.cloudapp.net/home/course/3?lessonid=00009

Finance

14 , CBO /

1999 . 25 50 88% SHG

NGO SHG . SHG NGO SHG SHG . 20,000 , 16 , 24

https://swachhbharat.cloudapp.net/home/course/3?lessonid=00009



Figure 15: Community toilet managed by self-help groups in Trichy Source: http://arghyam.org/focus-areas/improving-water-and-sanitation-in-urban-slums-in-trichy/

1.3.8.

AC

/ x 100

% 100% 6

75-99% 5

50-74% 3

25-49% 2



: /

?

,

500 80 , 10 10

100

14

1.3.9.



AC

( / ) x 100

% 100% 6

75-99% 5

50-74% 3

25-49% 2



Finance

, 500 80 , 10 10

100

14

1.3.10. ICT BASED MONITORING OF PUBLIC TOILETS

/ ICT / ICT

(ICT) , , ICT

Information and Communication technology is defined as all devices, tools, content, resources,

forums, and services, digital and those that can be converted into or delivered through digital forms.

(Source: National Policy on Information and Communication Technology (ICT) In School Education,

MHRD, 2012)

ICT based tools should enable citizens to locate nearby toilets and rate them on various parameters

through a mobile app. For manual tracking, there should be a minimum of record book of users of

the PT and feedback forms available at the attendants desk along with a drop-box for putting in the

feedback forms.

? ICT / 6 4 0



, , ( )

?

ICT

,

AD ICT OMR

, ,

Finance

100 ,

100 14



X - , 1000 ,

1.3.11. ICT

Figure 16: Snapshot of mobile App

Source: Source: Ivan Mehta (2016). Desperate to Pee? This app will help you find the nearest toilet. Posted 9th March 2016. HuffPost India



/ ICT ICT

Information and Communication technology is defined as all devices, tools, content, resources,

forums, and services, digital and those that can be converted into or delivered through digital forms.

(Source: National Policy on Information and Communication Technology (ICT) In School Education,

MHRD, 2012)

ICT based tools should enable citizens to locate nearby toilets and rate them on various parameters

through a mobile app. For manual tracking, there should be a minimum of record book of users of

the CT and feedback forms available at the attendants desk along with a drop box for putting in the

feedback forms.

? ICT / 6 4 0

: / ( )

?

ICT

,



, , AD

ICT OMR , , ,

,

100

100 14

Refer to the case study given in the previous parameter.



1.4. ( 135) 6 135

1.4.1.

,

, 15

, ? 18 0

, : ,

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ULBs could also outsource entry of data on SBM portal to ensure regular updation.

1.4.2.

15

? 18 0

,

?

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801, http://goo.gl/cVwuZe




1.4.3. SBM

,

15

GRADATION OF MARKS FOR THIS PARAMETER

? 18 0

?





1.4.4. UPDATION OF TOILETS CONSTRUCTED ON SBM PORTAL

Regular updation means updation of the number of applications received every 15 days.


?

18 0

,

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801 http://goo.gl/cVwuZe ULBs could also outsource entry of data on SBM portal to ensure regular updation.




1.4.5.

/ x100


/ 32 1-25% 24

26-50% 16

51-75% 8

>75% 0

:

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,

a. / b. c. / d.



1.4.6.

,

( / )x100

31 1-25% 24

26-50% 16

51-75% 8

>75% 0

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o o o

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, : http://swachhbharat.cloudapp.net/home/course/3?lessonid=00009




1.5. ( 43) . 8 . 1.5.1.

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.

.

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15 / . .

.

. .

http://swachhbharaturban.gov.in/ULBLevel_ODF.aspx?id=7fc42ef3e787eb14e393d101a2e3198d

: http://swachhbharaturban.gov.in/Wardlevel_ODF.aspx?id=7fc42ef3e787eb14e393d101a2e3198d

http://swachhbharaturban.gov.in/ULBLevel_ODF.aspx?id=7fc42ef3e787eb14e393d101a2e3198dhttp://swachhbharaturban.gov.in/Wardlevel_ODF.aspx?id=7fc42ef3e787eb14e393d101a2e3198d



1.5.2. /

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. ( )

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: / / /

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.

National Advisory and Review Committee (NARC) (Ref: Swachh Bharat Mission Guidelines)

1.5.3. //

/ / . .

, , , , , (Source: Urban Development Department, Government of Maharashtra, 2016)

, / . , .

/ / ? 8 4 0

, /



/ / / .

?

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, , . . - AG .

AH .

.

, . ( / http://swachhbharat.cloudapp.net/home/course/37?lessonid=00001094 )

. BMFG, WSP, UNICEF, USAID, ADB, JICA GIZ , V .

.

WSUP Advisory . 833 . .




Figure 17: . Source: Urban Management Center (UMC) and Water and Sanitation for Urban Poor (WSUP)(2016)

. 5 8 . 24 .

1.5.4. /

, . . , .

/ .



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, . , . . Annex AD .

.

1.5.5.

.

.



()

1

500 (Letter ref no: D. O. No. Z-11021/04/2016-SBM-II)

? 4 2 0

: / ,

.

?

. (See Annex D of the Annex Book)




, . DGS&D (See Annex W of the Annex Book).

, .

. . .

. Annex X , .

. , , e-course tutorials: http://goo.gl/asQ9Vk

() . 40 / VGF . 25 75 . - - watch e-course tutorial: http://goo.gl/mT7seI

1.5.6. /

http://www.umcasia.org/UserFiles/umc/Swachh%20Survekshan%20Annex%20Book.pdfhttps://goo.gl/asQ9Vkhttps://goo.gl/mT7seI



/ . , .

, / .

4 2 0

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. (See Annex AG of the Annex Book).

1.5.7. / /




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.

100 .

Figure 18: Surat Municipal Corporation Mobile App




. , , - , - .

(Link: http://www.suratmunicipal.gov.in/OnlineServices/SMCApp)

1.5.8.

.

.

? 4 0

,

?

.

https://www.suratmunicipal.gov.in/OnlineServices/SMCApp



Comprehensive Complaint Redressal System 155303 . Annex AI .

Annex AJ .

100 .



Figure 19: PCMC Sarathi Mobile App; Source: Pimpri Chinchwad Municipal Corporation

. . 7 10 , . , . .



IEC/BEHAVIOUR CHANGE

COMMUNICATION



1.6. / ( 44) 5 44

1.6.1.

/ 8X8

( 8X8) 50 1 8 50 75 1 6 75 1 1 2 1 1 0

:

6 ( 8x8 )

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( ) 4th Jan 2017 4th Feb 2017

On SBM portal 15th

Feb 2017




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