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    Pratham: Every Child in School, Every Child Learning (A)a

    Pratham was established in 1994 with the goal of putting every child in Mumbai in school. By 2000,

    Pratham had come a long way- in the academic year 1999-2000, Pratham served almost 100,000

    children in Mumbai through different programmes, and had nearly 5,000 staff and volunteers. The

    programmes were well-regarded leading to requests from administrators to replicate them in other

    states. Pratham was being considered for prestigious development awards, and had attracted theinterest and involvement of McKinsey & Company, a leading consulting firm.

    Yet, there were questions about the extent ofPrathams accomplishments, whether its achievements

    in Mumbai were sustainable and scalable, and whether it would be possible to replicate its

    programmes in other parts of the country.

    The Indian Education System

    Historical Context

    At the time of independence, India was plagued by large-scale illiteracy and a lack of access to

    schooling. The 1951 census noted that only 9% of women and 27% of men were literate. Education

    was seen as an important enabler for developing the country, and accordingly, the Directive Principles

    in the Indian Constitution included the right to education (Article 41). The Government passed a

    resolution endeavouring to provide free and compulsory education to all children under 14 by 1960.

    While there was progress in literacy rates, and access to education, by 1991, the literacy rate reached

    just 52% (see Exhibit 1).

    National Education Policy

    The Indian Constitution envisaged primary and secondary education as a State subject, with the

    individual states controlling the education systemsb. The Central Government formulated national

    policies for education, and provided budgetary support for special initiatives. The individual states

    were responsible for implementing the policies and regulating their individual systems.

    The first National Policy for Education (NPE), announced in 1968, laid down the structural

    framework for the education system, and developed a new curriculum to advance the national goals of

    promot(ing) national progress, a sense of common citizenship and culture... strengthen(ing) national

    a 2010 Indian Institute of Management Bangalore. This case has been written by Rishikesha T. Krishnan,

    Professor of Corporate Strategy, IIM Bangalore, and Swarna Kumar Vallabhaneni based on (1) talks by

    Prathams management team at the Read India Conference held at the University of Pennsylvania on October3-4, 2008 and (2) published information (see list of references/notes at the end of the case).b

    Tertiary education graduate and above was a Central subject.

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    integration. The new 10+2+3 structure was subsequently adopted by all states. The new curriculum,

    which for the first time was common for boys and girls, and included mandatory science and

    mathematics in the first 10 years of schooling was also adopted widely.

    The policy, however, did not address the infrastructural issues related to education. The status of

    public finances did not help in either increasing access to education or decreasing illiteracy at a fasterrate. NPE68 expected at least 6% of the national budget to be devoted to education, while the actual

    spending rarely exceeded 2%. The Constitution was amended in 1976, including education in the

    Concurrent List, allowing the Central Government a greater say in matters related to education.

    A new Education Policy was announced in 1986, along with a detailed Programme of Action (POA).

    Besides curriculum and regulatory superstructurec, the policy focused on improving the access to

    education. There was a renewed emphasis on elementary education. In addition to expanding

    scholarships, and giving incentives to poor families to send their children to school, a number of

    initiatives were launched to improve schools. A notable initiative was Operation Blackboard, which

    provided funds to primary schools to build classrooms and improve the general school infrastructure.

    The programme stressed a child-centred approach, with first-generation learners setting their own

    pace, and supplementary remedial instruction provided for these children. Day-care centres and other

    support systems were also to be set up to ensure easier access. The programme targeted free and

    compulsory education for all children under 14 by 1995.

    From a governance standpoint, NPE 1986 laid new ground, creating a framework to decentralize

    planning and management of education, and to involve non-government agencies. It was envisaged

    that local communities would play a major role in school development. The policy, also for the first

    time, allowed involvement of NGOs and private parties in fund-raising and management of public

    education. A revised policy was announced in 1992 with minor modifications. This approach was

    reinforced by the Governments District Primary Education Planning (DPEP) programme launched in1994. A major thrust of this programme was decentralized management with involvement of all major

    stakeholders, especially community participation and NGO engagement.

    International Developments

    The importance of education in developing economies was recognized internationally as well. The

    Universal Declaration of Human Rights, adopted by the United Nations in 1948, incorporated the

    right to education for all. But literacy levels remained low across developing countries, and by the

    1980s, education occupied a primary position in the global effort against poverty.

    In 1990, UN organized a global conference in Jomtien to address issues related to universal access toeducation. The Conference passed the World Declaration on Education for All (Jomtien Declaration),

    laying down an expanded vision and a renewed commitment to universal access to education. The

    Jomtien Declaration recognized the organizational limitations of Governments, and focussed on

    strengthening partnerships between stakeholders and the role of NGOs in transferring knowledge and

    practices. Following the Jomtien Declaration, UN launched a number of projects across the world

    focussing on NGO-Government partnerships.

    c

    The National Council for Education Research and Training (NCERT) was formed as a nodal body for

    formulating curriculum and textbooks, while the Central Board for Secondary Education (CBSE) was formed toregulate secondary education. A new body All India Council for Technical Education (AICTE) was formed to

    govern the tertiary education in the country.

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    Pratham and The Mumbai Education Initiative1

    Origin

    As a part of the Jomtien Mandate, UNICEF initiated a programme called United Primary Education

    for All (UPEFA) in 1991, in collaboration with the Government of Maharashtra and the Municipal

    Corporation of Greater Mumbai (MCGM). The programme, however, failed to take off. By 1993,

    UNICEF was looking to launch a model programme, which would be owned and run by the residents

    of Mumbai, which could then be replicated across the country. UNICEF would provide the initial

    funding and facilitate the set-up process, but expected the programme to become independent.

    Madhav Chavan and Farida Lambay were among those contacted by UNICEF to run the new

    programme.

    Madhav Chavan was an unlikely candidate to be the leader of a nationwide primary education

    movement. A chemist by training, he had done his Ph.D. at Ohio State University and a post-doctoral

    fellowship abroad before returning to India to work at Bombay Universitys University Department of

    Chemical Technology, one of Indias leading centres for the chemical sciences. His father was a tradeunion leader, and, soon, Chavan was leading University researchers in an agitation against the

    government. This brought him into contact with senior education administrators who urged him to

    contribute more positively to the education challenges facing the country.

    Chavan, by then, was producing films on literacy for Doordarshand, and Lambay was a faculty

    member at the Nirmala Niketan School of Social Work. Pratham was born out of discussions between

    Chavan, Lambay, UNICEF, senior officers in the state Education Department and the Commissioner

    of the MCGM. In addition to Chavan and Lambay, the board of trustees included the MCGM

    Commissioner, the Education Secretary of Maharashtra and the state representative of the UNICEF.

    The MCGM ran all the public schools in the city (Exhibit 2). Both Chavan and Lambay had been

    involved in literacy-related work through other non-governmental organizations with Lambays

    involvement with the Education department of the MCGM going back as far as 1970. They diagnosed

    the failure of earlier attempts (including UPEFA) to achieve universal primary education to the failure

    of society to take ownership of and commit to such a goal. The responsibility of the task was to be

    shouldered by all sections of the society, and a mass movement needed to mobilize resources, both

    human and financial. At the same time, they believed that the city of Mumbai had the people,

    resources, and determination to achieve the goal if an appropriate framework could be created for

    them to do so. And Pratham would create that framework.

    Prathams Mumbai Education Initiative launched in 1995 had as its goal putting every child in thecity in school and learning there by December 2000. The cause attracted social work graduates and

    idealistic young professionals. The prior involvement of Lambay and Chavan with social work,

    education and NGO/literacy activity helped create the initial core group.

    Prathams early efforts to design its initiative included conducting a survey on health and hygiene of

    students in municipal schools. This project enabled Pratham to demonstrate its execution abilities.

    Subsequently, Pratham organized 300 summer classes on behalf of the MCGM. Pratham

    experimented with different ways of using games to learn arithmetic and improve reading skills in

    order to make classroom learning a fun experience for kids. Pratham decided to restrict its initial

    activities to 6 of the 23 municipal wards in Mumbai with which it had greater familiarity.

    dDoordarshan is Indias public TV channel. This was also the only TV channel in India until the early 1990s.

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    Other Initiatives

    Other initiatives emerged from the objective of providing access and enabling learning:

    - Bridge courses were started to bring into school kids who had dropped out of school (becauseof migration or other reasons) or who had never attended school. Bridge courses were also

    launched in 1998. The bridge programme was inspired by an existing programme run by the

    M.V. Foundation in Hyderabad.3

    Teachers were paid Rs. 500-800 per month. No fees were

    charged to students.4

    - Computer classes were started for primary school children using computers donated bycorporations, and space provided by the MCMG at municipal schools. After school hours,

    these computers could be used for adult education and the revenue generated used for the

    upkeep of the computers.5

    - Health camps were launched in 1999 to monitor height and weight, and to administer VitaminA, folic acid and de-worming medicines

    Prathams Involvement with the MCGM

    Pratham worked closely with the MCGM from its inception; in fact, MCGM members were part of

    the board of trustees. Pratham saw itself as complementing rather than supplanting the MCGMs

    efforts in primary education. The early support received from UNICEF helped Pratham be seen by

    MCGM staff as an organization working for the same cause. Teachers from MCGM schools were

    invited to participate in brainstorming workshops in the early days of Pratham.

    MCGM schools were the venue for about 10% of the balavadis. All the remedial and bridge courses

    were run out of the municipal schools operated by the MCGM. Pratham was involved in efforts to

    create a Management Information System for the MCGM, repair and maintain MCGM municipal

    school facilities, and provide training programmes for municipal school teachers. The MCGM

    Commissioner and the Education Officer (head of the MCGM Education department) were on

    Prathams Executive Committee and consulted often by Prathams senior management. At the

    operational level also, there was frequent communication between Pratham volunteers and ward-level

    education officers.

    Pratham tried to get greater involvement from parents in the education process by activating school

    committees in MCGM schools. However, the school committees were not active and most principals

    seemed reluctant to change this.

    Corporate Involvement

    Funding was critical because Mumbai is a large sprawling metropolis with a population of more than

    11 million people. UNICEFs seed funding was a good start, but sustained financial support was

    necessary to continue the campaign. A well-wisher suggested inviting N. Vaghul, the head of ICICI, a

    prominent development finance institution on to the Pratham board. Vaghul was reputed as highly

    influential in Bombay industry circles and his presence was expected to help Pratham access a

    number of industry contacts. Chavan wrote to Mr. Vaghul who had already informally given his

    consent to being on the board and was shocked to receive a response from him regretting his inability

    due to prior commitments. Puzzled over this, Chavan at first shrugged it off as just another setback,

    then decided to meet Mr. Vaghul in person to thank him for considering his request. To Chavans

    delight, Mr. Vaghul was surprised when Chavan told him that he had received such a letter, andimmediately consented to be on the board the regret letter had been sent mistakenly by his office.

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    Soon after, ICICI became the largest supporter ofPratham and inherited the mantle of being the

    organisations parent from UNICEF.6

    ICICI and other donors paid the salary of core staff members

    of Pratham and provided office space as well.

    Other senior corporate executives from Mumbai were also invited to be a part of the Pratham

    Executive Committee. These corporate executives brought ideas, money and talented individuals tosupport Prathams efforts. Some companies even allowed selected staff to work for Pratham though

    they were being paid by the company. At one time in 1999, three prominent Mumbai industrialists

    Ratan Tata, Keshub Mahindra, and A.S. Ganguly made a joint appeal to the corporate community

    for support to Pratham.7

    Companies were encouraged to adopt wards and were provided with photos and other supporting

    documentation to indicate the progress of the campaign in the adopted ward. Company executives

    were encouraged to visit the wards to see for themselves. Individuals from within the donor

    companies were also encouraged to get involved in the campaign in different ways. Sponsors were

    also encouraged to create and organize programmes which contributed to achieving Prathams

    objectives. Health camps were born out of one such initiative.

    Organizational Structure & Systems

    Prathams operating organization was hierarchically structured with 10 balavadi instructors under the

    supervision of one supervisor. 30 supervisors reported to a unit-in-charge, and these heads of units to

    a Programme director. Separate groups were set up for training and monitoring, managing donor

    relationships, and for production of teaching materials and games. Separate teams were also set up for

    unrelated tasks such as creation of the MIS for the MCGM.8

    At the apex level, responsibilities were

    more diffused, with the founders and other members of the core team involved in planning,

    monitoring, managing key relationships, looking for new ideas and trouble-shooting in addition to

    their functional responsibilities.

    While the organization believed in flexibility in terms of adapting to local conditions, administrative

    and accounting processes were considered sacrosanct. The organization was highly performance

    oriented with staff and volunteers expected to use their initiative to overcome constraints. Good

    performance was rewarded with additional responsibilities while non-performers tended to leave of

    their own accord.

    As of May 2000, there were 24 training and monitoring groups. In addition to training, these groups

    visited balavadis and measure the performance of instructors based on how the children perform in the

    class. The progress of children in terms of learning outcomes was measured and report cards given.

    9

    At the encouragement of Pratham, balavadi instructors, in groups of 50, had formed mahila mandals

    that were registered as separate NGOs.10

    Achievements in Mumbai

    In the 1999-2000 academic year ending in May 2000, Prathams programmes in Mumbai served more

    than 100,000 children:11

    2,970 balavadis covered 50,000 children in the age group of 3-5. For the growth of theBalavadi network in Mumbai, see Exhibit 1.

    997 remedial classes conducted by balsakhis for about 35,000 students

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    805 bridge courses covered about 12,000 out of school children. Of these, 4,800 children hadbeen enrolled in municipal schools by July 2000.

    12Pratham estimated that there were about

    30,000 children in the age group of 6-10 in Mumbai who had never been to school or dropped

    out.13

    13 computer-assisted learning centres covering about 8,000 children Pratham was served by about 5,000 staff and volunteers (balavadi teachers + balsakhis +other volunteers)

    In achieving the above, Pratham was able to control costs to 1% of the government budget on primary

    education against a targeted outer limit of 2%.14

    The cost of one balavadi was just Rs. 6000 per year

    covering the instructors stipend, cost of teaching material, training, and all administrative costs.15

    The

    health programme cost Pratham less than Rs. 25 per child per year.16

    Each balsakhi or bridge course

    cost Rs. 10,000 per year and each computer-assisted learning centre cost Pratham Rs. 200 per child

    per annum.17

    Pratham was able to raise about Rs. 40 million in 1999-2000 to support these programmes.18

    Between

    1994 and 1999, Pratham sourced its funds from ICICI (31%), donors in the USA (29%), othercompanies and individuals (27%), UNICEF/British Airways Change for Good programme (10%) and

    UNICEF (3%). From 1999-2000, Pratham started receiving financial assistance from the government

    of India (Rs. 7 million in 1999-2000).19

    Prathams Impact and Future Outlook

    Prathams achievements were tempered by some sobering numbers. While Pratham itself estimated

    that 30-40,000 children in the age group of 6-10 were out of school, other studies suggested that as

    many as 240,000 children (30% of population in the 6-14 years age group) were not in school.

    Further, enrollment rates rates in Mumbai schools were falling (see Exhibits 5 & 6) and drop-out rates

    remained high. Several explanations were advanced for the steadiness of drop-out rates. One was the

    lack of academic progress of students, which discouraged them from further attending school.

    Another was linked to distance of schools from childrens homes.

    Questions were also raised on the scalability of the Pratham model, and whether Prathams model was

    the best option available. One competing model was the Doorstep school, also in Mumbai. A large

    portion of children falling through the cracks of the education system was those of migrant families.

    Many such children dont even enrol in school, and were busy with domestic work. They needed non-

    formal classes and reminders to attend classes. Doorsteps teachers or co-ordinators would spend time

    everyday going to childrens homes to call them to class. This model was found useful to address such

    groups as migrant workers, homeless children and pavement dwellers.

    While Pratham was being encouraged to extend its model to other parts of India, questions remained

    about Prathams ability to successfully replicate its engagement with the political and municipal

    authorities in other cities. The involvement of influential corporate leaders in Mumbai lent Pratham a

    degree of visibility and engagement with political leaders, which could be difficult to replicate.

    Questions also arose about what role Pratham should play at the national level. Pratham could

    continue to run its programmes and expand across India or limit itself to an advisory and hand-

    holding role in other geographies. In keeping with its original vision, Pratham also saw opportunities

    in improving quality of education across the country, e.g., collecting and publishing information about

    education quality, re-designing curricula and textbooks, etc.

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    EXHIBIT 1: INDIAN LITERACY RATES

    Rural Urban Total

    1951 12.1 34.6 18.33

    1961 22.5 54.4 28.31971 27.9 60.2 34.45

    1981 36 67.2 43.57

    1991 44.7 73.1 52.2

    EXHIBIT 2: MCGM'S EDUCATION INFRASTRUCTURE (2000)

    # Municipal Wards 23

    Total population 12mn (Approximately)

    Total Children (6 to 14 years) 800,000 (estimated)

    # Education Posts 450 (Each covering apopulation of

    about 20000)

    # Primary Schools 1,234 (In 8 languages)

    # School Buildings 500 (approximately)

    # Primary School Teachers 15,788

    # Children in Primary Schools 6,78,451

    MCGM Annual Budget for Education Rs. 4.1bn (1999-2000)

    EXHIBIT 3: BALAVADI LOCATIONS IN 2000

    Private Homes 1750

    Community Centers 612

    Municipal Schools 365

    Donated Commercial Space 116

    Religious Buildings 62

    Others 65

    EXHIBIT 4: GROWTH IN BALAVADIS1994-95 118

    1995-96 238

    1996-97 456

    1997-98 1664

    1998-99 2650

    1999-2000 2970

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    EXHIBIT 5: ENROLLED STUDENTS IN EACH CLASS

    1994-95 1995-96 1996-97 1997-98 1998-99

    Class I 2,55,107 2,47,135 2,51,520 2,35,230 2,26,941

    II 2,32,086 2,29,607 2,34,468 2,28,275 2,15,359

    III 2,30,978 2,21,872 2,27,549 2,17,288 2,14,942

    IV 2,51,632 2,32,370 2,32,469 2,20,388 2,11,417

    V 2,48,647 2,52,667 2,47,776 2,40,119 2,38,536

    VI 2,14,006 2,20,924 2,24,178 2,18,803 2,20,083

    VII 1,87,038 2,03,885 2,05,863 2,07,471 2,00,524

    VIII 1,79,335 1,84,002 1,94,533 1,96,702 2,03,911

    EXHIBIT 6: ENROLMENT PERCENTAGES

    I-IV V-VII

    1994-95 107.1% 81.1%

    1995-96 102.2% 83.7%

    1996-97 105.2% 101.1%

    1997-98 98.7% 98.9%

    1998-99 94.0% 97.5%

    Note: Enrolment percentage is calculated by students enrolled as a proportion of all children in the

    expected age-group. So children enrolling school later than normal or re-entering the system tend topush the enrolment percentage above 100%

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    Notes

    1For details of the Mumbai initiative, I have drawn extensively on Tatke, V. (2000) Pratham Mumbai

    Education Initiative Case Study, Civil Society and Governance Project, Pune: GreenEarth Consulting. My

    thanks to Dr. Tatke for sending me her comprehensive and well-documented case study.

    2Pratham Application to Global Development Network for Most Innovative Development Project Award

    (2001), p. 6. Downloaded on October 6, 2008.

    3Pratham Application to Global Development Network for Most Innovative Development Project Award

    (2001), p. 6. Downloaded on October 6, 2008.

    4Pratham Application to Global Development Network for Most Innovative Development Project Award

    (2001), p. 7. Downloaded on October 6, 2008.

    5Pratham Application to Global Development Network for Most Innovative Development Project Award

    (2001), p. 8. Downloaded on October 6, 2008.

    6

    Pratham Application to Global Development Network for Most Innovative Development Project Award(2001), p. 3. Downloaded on October 6, 2008.

    7Tatke (2000) p. 25.

    8Tatke (2000) pp. 15-16.

    9Banerji, R., Chavan, M., Vaish, P., and A. Varadachary (2001) A Point of Light in Bombay McKinsey

    Quarterly, p. 163.

    10Banerji, R., Chavan, M., Vaish, P., and A. Varadachary (2001) A Point of Light in Bombay McKinsey

    Quarterly, p. 162

    11Banerji, R., Chavan, M., Vaish, P., and A. Varadachary (2001) A Point of Light in Bombay McKinsey

    Quarterly, p. 158 & p. 161.

    12Pratham Application to Global Development Network for Most Innovative Development Project Award

    (2001), p. 6. Downloaded on October 6, 2008.

    13Pratham Application to Global Development Network for Most Innovative Development Project Award

    (2001), p. 6. Downloaded on October 6, 2008.

    14Pratham Application to Global Development Network for Most Innovative Development Project Award

    (2001), p. 11. Downloaded on October 6, 2008.

    15Tatke (2000) p. 16

    16Pratham Application to Global Development Network for Most Innovative Development Project Award

    (2001), p. 6. Downloaded on October 6, 2008.

    17Pratham Application to Global Development Network for Most Innovative Development Project Award

    (2001), p. 10. Downloaded on October 6, 2008.

    18Pratham Application to Global Development Network for Most Innovative Development Project Award

    (2001), p. 3. Downloaded on October 6, 2008.

    19Pratham Application to Global Development Network for Most Innovative Development Project Award

    (2001), p. 10. Downloaded on October 6, 2008.