Transcript

નમસ્કાર

Kindly Make your Cell phone on Silent or Switch Off Mode.

Thank You.a SSVB Group

Welcomes You…

a SSVB Group

Swastha Bharat … Saksham Bharat …

4FMCG RETAIL

a SSVB Group

FMCG Retail

In India, Normal kirana stores will have unmanaged hand.

If we see profit sharing, there are Producer, C & F Agents,

Distributors, Wholesaler and Small retailers. So, every stages profit

will be added, product become more costlier and also customer get

costlier.

Small retailers do unethical work in product quality to increase their

profit so adulterated product reached to customer which effects in

customer health.

a SSVB Group

Customer has no rights and respects. Transaction shall be done by

seeing customers and product rate also as well.

In small retail, there will be no proper display so that possibility of

damaged and expiry and then it sales to customer whether it is

defective which effect the health of customer.

Small retailers is not legally registered, for sales tax and income tax.

Proper bill system is not their so that govt taxes incurred loss and

lack of tax bill there will be no facility and lack consumer rights.

a SSVB Group

ભવ્ય બચત સ્ટોર

Core IdeologyCore Purpose

To fulfill customer desires.

To generate income for our all stakeholders.

Core Values

To serve the customer with no harm.

To serve in a way that customer don’t ever face a difficulty.

Vision and MissionVision-

To become world’s No. 1 company by making

every Indian family economically strong and

physically healthy.

Mission-

To become customer oriented company.

Till 2017 start 500 SSVB Bhavya Bachat

Store within & outside Gujarat.

a SSVB Group

SSVB Bhavya Bachat Store SSVB Business India ltd. is the public limited company which is

registered in 2006 as an act 1956 and registered no.

U52190GJ2006PLC47967

Company is in FMCG retail, Restaurant and hotels, Manufacturing,

Travels and transport, Real estate and Farming from 9 years. In FMCG

retail “SSVB Bhavya Bachat Stroe” is the venture of SSVB.

a SSVB Group

11CERTIFICATE OF

INCORPORATION & REGISTRATION

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Store Location Company starts its stores in Urban & Semi Urban.

Store open in 15000 to 20000 population

Company store situated in main bazaar or main road where customer

footfall is more.

We took care of parking facility in our store front.

a SSVB Group

Store size and Structure Store size should in appr. 1000 to 1500 sq. feet and 20 to 50 feet

and 26 to 50 feet.

We took care of parking facility and freedom of buy space in

store to customer.

Store has self service facility.

For customer, facility of baskets & trollies.

a SSVB Group

For cereal there will be special pallets at branch.

One PC which is connected with head office’s server via internet.

Every branch monitor under the CCTV camera which is handle at HO.

At branch, there are 1 branch manager who are graduate and

experience, 1 cashier who has computer knowledge and 12th pass and

2 sales girl specially responsible for store cleaning.

For home delivery 1 bike is there and managed from Head office.

a SSVB Group

Customer Segment We focus to give benefits to middle class family Salary criteria of Rs.

5000 to 50000.

Middle class people prefer to buy from traditional market, so for that

family, we give best quality proximate to customer so that they

maintain their health.

Middle class family has to adjust with his limited income, SSVB

gives plans to buy and give opportunity to save their money.

a SSVB Group

Recently education proportion get increased and media promotional

activity and life style has changed.

Middle class family has expect to get modern facility with freedom of

buy facility.

SSVB value card has different plans that customer can increase his

savings, the cards like Bachat card, Annapurna card, Gruhalaxmi

card, Smart shrimati card and satisfy his desire.

SSVB is customer oriented company,

a SSVB Group

We give more benefits by proper use modern technology and modern

management.

With modern technology acceptancy, We maintain Indian culture by

believing customer as ”God”. Here treatment with god and Customer

are very similar.

SSVB purchase product directly from the company or factory and all

the purchase from one place so discount should be more..

a SSVB Group

To attract customer we implement unique marketing strategy with

today’s special, Bhavya bachat divas, scratch card, combo scheme

etc.

CRM department took feedback for facility and services and improve

in inconvenience.

a SSVB Group

a SSVB Group

Product list

Specialities in SSVB

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ભવ્ય બચત સ્ટોર

How SSVB Different from others?

SSVB ભવ્ય બચત સ્ટોર 3 Pillars of SSVB BBS

Best Quality Best Rate

Best Experience

a SSVB Group

Best Quality

a SSVB Group

Best quality maintain human being healthy so need to

consume only healthy food.

Giffen goods consumption may welcome disease.

Health We give guaranteed quality

To maintain this quality each &

every stages it checked very

systematic way.

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Packing All product in packing

We do packing in transparent so that customer

can check in proper manner.

All products are properly weight on electronic

machine.

Because of ready made packing customer can

save their time.

Product price, weight, packing date, expiry

date are describe on packing product.

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Cleaned Store Store cleaned as per time scheduled

decide by management.

For customer convenience we try to

make fresh buying environment in our

store.

Cleaned store = Fresh procuct

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Fresh Stock Every couple of days, goods are

transferred to branches so that customer

get fresh product.

We Implement FIFO method in our store.

FIFO maintain while cleaning th racks.

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Branded Products We sale only branded products which

customers actually demands.

Branded products are checked very

proper manner in different stages so

quality is trustworthy.

Products quality and quanity was

good.

We put different products as per

customer desire.

a SSVB Group

Well Packaging products Before packing, we take care of product

by traditional method.

When lady customer used our product

they do not waste time to clean product

again.

We use transparent and best bag to

packing the prodct.

a SSVB Group

Expiry and Damaged Special team for expiry and damaged while they

are cleaning the racks.

So that product fully used before damaged or

expiry.

We also take care while delivering the product to

customer.

a SSVB Group

First in first out policy

a SSVB Group

FIFO method used

By this method, product quality

maintained.

Giffen quality product should not reach

to customer.

No Adulteration We take care or maintain the difference between showing and

proper delivering.

Normal traditional kiranas they show good quality and deliver

others quality may be possible.

In SSVB, Customer can check product 100 times that much

freedom given.

a SSVB Group

Best Rate Recently, inflation rate is more but opposite income rate not

increased so difficult to get reasonable rate product.

Pay more than product price so less money for others products.

Low income and more additional expense.

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MRP કરતા ઓછી કિકંમત

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Every product guaranteed less than MRP

Every product has 2 to 70% discount. So

that customer get more savings.

Customer get best quality at lowest

price.

At last customer saves his income also.

Fixed Margin Every Product have fixed margin

So adulteration is not possible.

All product available in reasonable price.

a SSVB Group

Combo offers At store some product have discount 10 to 50%

which steps to make combo.

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Today’s Special and Bumper Zone

Daily one product has big offer which gives big offer to customers.

So that customer get different scheme benefits.

Loyal customer get this benefits which is also as additional savings.

a SSVB Group

a SSVB Group

This benefits is depends on

purchasing power of customer.

More purchase more saving to

the customer.

This particular day customer get

benefits of additional 5 %

Discount.

Bhavya Bachat Divas

Festival Scheme In festival customer need some extra benefits.

By this festival scheme we give extraordinary savings.

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Customer Desire Loyal Customer get some

surprise gift for customer so

that customer become happy.

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Company Scheme

a SSVB Group

Branded Company provide Some Scheme which

is safely reach to the customer.

Company taking care to provide this type of

benefits properly reach to customer.

બચત Saving…Saving…Saving… “All people thinking how savings

will increase it possible only in SSVB”

SSVB main aim is to make healthy and economically strong.

SSVB come to market to make more saving to the customer.

a SSVB Group

Every branch same price For different branch, price is not different.

The price is decided centrally once price is decided, the all

branch have same rate.

a SSVB Group

Bulk Purchase All purchase done from head office.

Bulk purchase is there so per product cost decreases so that

customer get lowest price.

a SSVB Group

Price Matching Company give best price guarantee.

Each & every product has less than MRP, If more than market

price of our price, we give guaranteed reward on difference in

rate.

a SSVB Group

Fixed rate All the product has its lowest price so there is no possibility of

bargaining.

By doing bargaining, we don’t do unethical activity at store.

a SSVB Group

Best Experience After enter into store customer feels many changes daily.

They know many things about store, services, schemes etc.

For customer happy, we do many activities so that customer

become happy.

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Selection Facility Opportunity to buy freely Without wasting much time.

Item properly check whether it is in MRP, SSVB rate, Mfg.

Date etc.

Preferred brand can check 100 times then buy.

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Barcode System

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Every product has its barcode.

In which, indication of MRP, SSVB

rate and expiry.

With barcode it becomes easy to enter

into system.

Bill becomes speedily without

wasting much time.

Fast Service All available product in

packing Selection facility Computerised bill Freedom of check the

product Above all this helps it to

give fast service.

a SSVB Group

Computerised bill As per the norms of govt. we give GST. & CST

bill

So that customer have evidence of buy.

On bill we include savings of customers.

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Return Facility Best quality Guaranteed

Yet, any small defects in quality, we give return facility and give

repay of product amount.

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Scheme Message Every Thursday Bhavya Bachat

Divas

To provide awareness about more

savings we inform to customers by

messages, call, mail, social

marketing, on website also.

So that customer get aware.

This activity done from different

located store.

a SSVB Group

Fixed Display There is fixed, customer frequently visit our store, so product

display done in such a way that customer found needed product at

the same place

So there is no complexity or confusion while purchasing.

Every product has its own section.

a SSVB Group

Time saving All product available in packing, speedy bill, selection facility,

freedom of check product, free environment of purchase.

Product rate display in its section very properly, we called it as

“Price Tag”.

a SSVB Group

Change facility In SSVB, Change facility Availbale.

Change Problem solution, we come up with our ssvb coin so that

customer will come again with that coin.

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New Idea Daily customer know something new from this new idea.

We use creativity on this new idea board.

For making customer happy, we used this new idea.

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Cash counter Except Annapurna credit card, all the transaction done on cash

only.

There is no credit facility.

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Free to but environment Customer get free environment to buy.

Customer can check product quality, MRP ,SSVB Rate etc.

freely.

At store, customer can spend time as he needed.

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All product availbale All Fundamental(Basic) products are available.

Every brands available so that selection should be possible.

All product available on one roof so that customer no need to go

other.

a SSVB Group

Order Facility SSVB gives the facility of order, on call customer put order get

home delivery on his door.

This facility, customer could not come into store, by putting order

on a call get product at home.

The money will be collected after product check properly at

home.

a SSVB Group

Best service

SSVB gives many services so that customer get more benefits.

By using Modern technology, we provide additional serices.

We take care of provide more & more service to customers.

a SSVB Group

Sodexo Coupon

a SSVB Group

Sodexo customer can get the

benefits of SSVB.

This Coupon given from their

company but here most of the shop

will not accept the Sodexo.

Swipe machine Debit card, Credit card, ATM card accepted here.

So that change problem will not incurred.

a SSVB Group

Customer History All customer record saved in customer history.

All record like product selection, detail of customers.

By this data we do messages or call to give additional services.

a SSVB Group

Home delivery SSVB gives home delivery facility at their door.

Customers are no need carry bag to his own.

Order is receive from branch and on phone call.

So that customer saves his time and money as well.

Small charges get product at home very easily.

a SSVB Group

Value card Annapurna Credit card

Bachat Card

Gruhlaxmi Card

Smart Shrimati Card

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બચત કાર્ડ�

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Monthly min. buy product Rs. 500

and get Rs 10. voucher

More Buy get More benefits.

Annapurna Credit card SSVB Credit facility by this

card.

Give 5000, 10000 credit

facility and repay by simple

Installments.

a SSVB Group

સ્માર્ટ� શ્રીમતી કાર્ડ�

a SSVB Group

Min. 10000 buy card and get Rs. 300 voucher

Every month.

This offer valid for 3 years.

ગૃહલક્ષ્મી કાર્ડ� Rs. 10000 card and get buy Rs. 1000

every month.

This offer valid for only one year.

a SSVB Group

Wholesale Club Card

Small retailers also take benefits from SSVB.

Same scheme, more buy more befits to small retailers.

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Employees working here are: HONEST

GOOD CHARACTER

INTELLIGENT

DEDICATED

HARD WORKING

RESULT ORIENTED

SERVICE ORIENTED

a SSVB Group

Staff Benefits

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Employment SSVB first Priority on selection of employee is housewife.

We provide employment proximate to ladies.

They are selected as per their educaton.

So that they also earn money and make more savings./

a SSVB Group

Trained Staff Staff training on Vision,

Mission and objectives.

Company software

knowledge.

How to give better service.

Customer Oriented

Training.

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Monthly Incetives Manager get incentives on his achievement.

So that they will increase their income.

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ર્ટારગેર્ટ બેઝ વક� Company consider its aim and

decide target.

Customer happy sale Target

Proper Delegation of work.

Inceptives given on

achievement.

a SSVB Group

SSVB BUSINESS INDIA LTD

Chairman

Mr. Shrirang Pol

General Manager EDP INCHARGE

Mr. Nitin Nangi Mr. Ravi Sapariya

Software Engineer

Mr. Vijay Pottabatni

Marketing Mgr Operation Mgr Warehouse / Admin Mgr HR Manager A.C.C Manager Finance Manager

Mr. Pratik Tandel Mr. Anil Kate Mr. Dipak Vashi Mr. Jayesh Tandel Mr. Divyesh

CRM 1 CRM 2 Purchase Mgr Value Card Manager Accountant Auditor Comp. Operator

Mr. Nitin Soni Mr. Rajesh Rapol Mr. Pankaj Pol Ms. Varsha Bhadja Mr. Bharat Mistry Mr. Rahul Patel Mr. Bhushan Jadhav

Purchase Asst.

Branch Manager

GN Branch Manager

GBAss. Warehouase Mgr Mr. Sharad

TG LP Cashier

ERU CL Sales Girl

AD Sales Girl

Scanner

Packing

Packing

Packing

Shakbhaji

Delievery Boy

Driver

Driver

Driver

Helper

Helper

Helper

Rliever

a SSVB Group

HR PolicyStaff training

Salary, PF, ESI and Performance based increment

Monthly appraisal and at last salary increment

Delegation of authority to managers.

Delegation of target on his performance.

Responsibility as per organizational chart.

a SSVB Group

SSVBThank You…

a SSVB Group

Swastha Bharat … Saksham Bharat …


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