Resume

DURGA PRASAD.KOKKIRENI Email: durgaaprasadmi2@gmail.comMCP ID: 7126124 Mobile no: 91-9494318992

PROFILE SUMMARY

Desktop Support Engineer (End-End Support) in IT Department.

Being a part of server administration, providing server support to the company by managing server

related applications and performing various kinds of server related jobs on different server operating

systems; As A Desktop Administrator providing ongoing support of all systems in support of internal and

external applications including security.

TECHNICAL COMPETENCIES

TALLY (5.4 & 7.2) DCA ( Diploma in Computer applications ) Hardware & Networking

WORK EXPERIENCE

Having around 5.4 years’ experience as an IT professional

1 Year experience as a System support engineer in BILT paper factory ( kamalapuram )

2.3 years’ experience as a Desktop support Engineer in Transdyne IT services Pvt.

2.1 years’ experience as system administrator at Midwest granite PVT.LTD

JOB RESPONSIBILITIES:

DESKTOP MANAGEMENT AND ADMINISTRATION:

Supporting as a Dedicated Engineer to serve the needs of More than 500 employees

Troubleshooting & Replacing Hardware devices & Installations of Devices, Configuring Device drivers

Installing, Repairing, Managing Windows 98, XP, Windows 2003, 2008 Servers, Vista, Windows 7, Windows 8, Windows 10, Ubuntu , Red hat Linux & Cent OS Operating Systems.

Configuring Networks LAN. Cabling and network installation of computers. Installing and configuring Network Resources such as Printers & Scanners over the network

( Canon IR 2525,4340 d, 4350, TVS MS 240 & 250 Dot matrix , Sharp MX M200d, HP LaserJet

1020, 2055, M1005 etc..)

Controlling child, Additional, Primary Domains with master roles.

Assembling and reassembling of computer peripherals Installing, Configuring, Backup and restore of Accounting packages such as Tally 9.2, Focus,

Gensys Payoll & TDS

Install Application software Photoshop Suite, Auto CAD, MS Office etc… Adding, removing and renaming client systems from domain.

Installing and configuring Workstations and equip them with all programs used by the users.

Installation, Configuration and Troubleshooting of MS outlook and outlook express, PST’s and

rules to the users & Configuring mail accounts in smart phones.

Configuration, Backup and recovery of E-Mail clients (MS Outlook 2003, MS Outlook 2007 and

Outlook Express).

Responsible for installing and updating of Antivirus Updates, System Patches. Updating Critical

windows patches for all the desktops over the network and providing cleanups & quick fixes.

Handling Customer PCs from Remote Desktop by using Team Viewer, Microsoft Remote

desktop Gover LAN V7, and Ammy Admin

ADMINISTRATION IN WINDOWS SERVER:

Creating user accounts, configuring user profiles, creating local and global groups, managing

accounts in active directory.

Sharing Folders, Planning and Assigning folder Permissions.

Data security Backup, Outlook mail back up & Image backup in Microsoft 2003 server using GHOST, Acronis 2010 Image clonezilla, Ubuntu Live CD & Hiren boot CD backup software’s

Installation / Managing printers.

Networking using TCP/IP and Related Services like DHCP, DNS, IIS, RAS (Remote Access

Services).

Implementing Windows 2003 terminal services by installing terminal services, terminal services

clients & connecting to terminal server.

Installing & configuring VM ware.

SERVER MANAGEMENT (HOLDING L2 POSITION):

Manages Windows network (users, computers, printers, etc) with Active Directory

Windows server 2003 DNS management.

IIS 7.0 management in windows server 2008 R2.

System state backup in Microsoft 2003 server and in 2008 R2 server on weekly basis.

Image backup in Microsoft 2003 server using Acronis 2010 Image backup software on weekly

basis.

Created Group Policy Objects and Applied Group Policies Over the domain using Group Policy

management Console.

Monitoring Web Logs from the Proxy Server and documenting the list on daily basis.

EDUCATIONAL QUALIFICATION

B.com (Comp) from Kakatiya University with an aggregate of 68%.

Intermediate from Board of Intermediate Education with an aggregate of 71%.

S.S.C from Board of Secondary Education with an aggregate of 59%.

Certified Hardware networking Engineer from IIJT

MCP (Microsoft certified professional)

PERSONAL DETAILS:

Name : Durga Prasad. Kokkireni

Father’s name : Subba rao

Languages known : Telugu, English, Hindi

Gender : Male

Date of birth : 11 MAR 1988

Marital status : Married

Permanent address : S/O: Subba rao,

Q.NO: Spe D-1160, kunavaram colony

Bombay Colony Road,

Manuguru

Khammam (DT),

Pin-507125

Declaration:

I hereby declare that the above-mentioned particulars are true & genuine and are as per the Certification.

Date:

Place: (K.DURGA PRASAD)