g k_prasanna
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IT Innovation in India
WIPRO
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Wipro Infrastructure Services
1. Wipro has a dedicated Business Group for Infrastructure Servicescontributing 8.5% of Global IT Services revenue
2. Over 170+ customers in USA, Europe and Japan
3. Alliances with Principals like Microsoft, Cisco, Sun, Oracle, HP etc.
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1. $ 70 Billion to $ 85 Billion market opportunity for India.2. Indian export oriented offshore infrastructure management is already $4 50
Million3. Inclusive of the work of captives, the Indian offshore export market is already
worth $ 1 Billion for India and is expected to grow to $ 9 Billion by 2010
Market & Need
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1. Saw the formal beginning of a brand new industry in India (RemoteInfrastructure Management).
2. Wipro currently deliveries over $6 0Mn worth of contracted services fromGCC.
3 . Wipro Infrastructure services revenues have grown over 85% CAGR in thepast 5 years in spite of offshore effort increasing from 3 % to 70%.
Wipro¶s Global C ommand C enter
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Optimizing existing tools and integrating new tools1. Protects existing investments of customers
2. Protects process from tool set .
Next Generation Managed Services ± 1 of 5
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Virtualization of IT Operations1. Level-1 engineers do not have to re-learn commands if
infrastructure changes
2. Reduces Cost
3 . Makes operations more reliable
Next Generation Managed Services ± 2 of 5
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Enhanced Security1. Unique concept of password vault.
2. Provides one time access
3 . No access to ³healthy´ systems
Next Generation Managed Services ± 3 of 5
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Linking business impact toIT availability
1. Online reporting
2. Relates infrastructure events tobusiness impact
Next Generation Managed Services ± 4 of 5
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Some of our C ustomers
� Largest Water Utility C ompany, UK� Specialty C hemical Manufacturer, Netherlands� Perfume C hemical Manufacturer, UK
� Baby Products & Pharmaceutical C ompany, Singapore� Large Investment C ompany, UK
C ataloging C ompany, USA� Vehicle Breakdown Insurance C ompany, UK� Loyalty Program C ompany, Switzerland� Large Diversified Manufacturing Organisation, USA
Wipro currently deliveries over $6 0Mn worth of contracted services from GCC.
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Thank You
Our PromiseWith utmost respect to Human Values , we promise to serve our
customers with Integrity, through Innovative , Value for Money solutions,by Applying Thought, day after day