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凯莱酒店集团 纵情尊贵礼遇 Gloria Hotels & Resorts -- Your Prestige Address! 中国北京建国门南大街2 邮政编码:100022 2 Jianguomennan Avenue, Beijing 100022, P. R. China 电话 Tel: (86) 10-6515 7878 传真 Fax: (86) 10-6515 8511 电邮 E-mail: gih.beijing@glor iahotels.com www.gloriahotels.com

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凯莱酒店集团 纵情尊贵礼遇

Gloria Hotels & Resorts -- Your Prestige Address!

中国北京建国门南大街2号  邮政编码:1000222 Jianguomennan Avenue, Beijing 100022, P. R. China

电话 Tel: (86) 10-6515 7878 传真 Fax: (86) 10-6515 8511电邮 E-mail: [email protected]

www.gloriahotels.com

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A Note rom the Senior Vice Presiden

凯莱酒店集团自1992年成立以来,在中国迅速扩张,成

名酒店管理集团。我们的成功源于顾客的支持以及员工的 

通过不断的培训和在人力资源方面的开发,我们的员工将

集团塑造成为了融汇中国传统和国际风情的下榻之所。  

欢迎来到中国,这片传统与人文相结合的大陆。  

Since its inception in 1992, Gloria Hotels & Resorts to become a rapidly expanding regional hotel gro

People's Republic o China. Our success would not achieved without the loyal support rom our guescontribution o our staff.

With continuous training and human resources devour staff shape our hotels and resorts to be the place guests can experience true Chinese hospitality at itsinternational flavor.

Welcome to Gloria Hotels & Resorts and to China, tpeople and traditions.

Willie K.H. Ooi

高级副总裁致词

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公司简介

Company Profile

凯莱酒店集团系中国粮油食品集团(香港)有限公司于1992年投资建立

营酒店项目开发及管理业务。

凯莱酒店集团现为国内最具规模的酒店管理集团之一,我们的目标是在国

有一批具有国际化管理水平的酒店及树立凯莱酒店集团品牌。

凯莱酒店集团在国内及国外的品牌知名度,是源于我们强有力的发展战略及

内的迅速扩张。

Gloria Hotels & Resorts is a hotel development and managem

company ounded in 1992 as a wholly-owned subsidiary o CO

(Hong Kong) Ltd.

Gloria Hotels & Resorts is now one o the largest hotel groups in

People's Republic o China. Its goal is to build a network o internat

standard hotels and hotel brands across China.

 The group's brand awareness, at home and abroad, is based on a st

expansion plan and a rapidly expanding portolio o properties nation-w

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愿 景

Vision

树立极佳声誉,获得广泛认知,

成为全球酒店管理行业的卓越领先者。

 To be one o the most sought-ater hotel management companies

and to achieve the reputation o being a global leading hotel

management group.

使 命

Mission

通过快乐的员工,传递创新优质的服务;

通过满意的客户,提高业主及股东收益。

  To achieve a higher return o investment to owners by providing

innovative and excellent service to our customers through our

caring and riendly sta.

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我们的品牌

Our Brands

凯莱大饭店Gloria Grand Hotels

凯莱酒店集团之顶级品牌!凯莱大饭店提供顶级的餐饮和会议设施以及高标准

的服务。

 The brand to crown all brands in Gloria Hotels & Resorts! Gloria Grand

Hotels oer deluxe acilities and high quality o services in both our wide

range o ood and beverage outlets as well as comprehensive unction

and meeting acilities.

凯莱酒店

Gloria Plaza Hotels

凯莱酒店作为高档酒店品牌均座落于各主要城市的繁华地段,向商旅人士提供优

质的服务及设施。

Located in key gateway cities, Gloria Plaza Hotels are irst class superior

properties strategically located at prominent addresses oering high

quality acilities and services ocusing on accommodating comprehensive

business needs.

凯莱商务酒店Gloria Inns

凯莱商务酒店作为中档酒店品牌旨在提供舒适,物有所值的住宿体验。

Gloria Inns are comortable, aordable mid-tier properties with parity in

good services, providing value-or money accommodation.

凯莱度假酒店

Gloria Resorts

凯莱度假酒店为凯莱酒店集团之度假酒店品牌,毗邻海湾的绝佳位置成为了游客

海滨度假的首选。

Gloria Resorts are properties located within beach destination

catering to the leisure, incentive and meeting markets.

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凯 莱 遍 布 中 国Gloria Across China

P

P

即将开业Ope

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◆ 哈尔滨

◆ 沈阳

◆ 大连

◆ 秦皇岛

◆ 北京

◆ 青岛

◆ 西安

◆ 无锡

◆ 苏州

◆ 上海

◆ 重庆万州

◆ 南昌

◆ 湖南吉首

◆ 海口

◆ 三亚

 ◆ Harbin

 ◆ Shenyang

 ◆ Dalian

 ◆ Qinhuangdao

 ◆ Beijing

◆ Qingdao

 ◆ Xi’an

 ◆ Wuxi

 ◆ Suzhou

 ◆ Shanghai

 ◆ Wanzhou, Chongqing

 ◆ Nanchang

 ◆ Jishou, Hunan

 ◆ Haikou

 ◆ Sanya

需要扫描143x291mm

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凯莱贵宾伙伴

Be Recognized and Be Rewarded!

凯莱酒店集团此项免费的会员奖励计划涵盖食、住、行在内的各项周到服务。

同时,作为凯莱贵宾伙伴的会员,无论何时来到我们的酒店,您的尊贵身份都

将立即获得认知。

Gloria Partner is a loyalty and recognition program. Being a member

o Gloria Partner Program, you will enjoy a wide range o beneits &

privileges whenever you stay at any Gloria hotels or resorts.

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传递承诺!

Delivering The Promise!

我们也许不是完美的,但我们通过不断努力使您在

步入酒店那一刻感受到热情完美的服务。我们的目

标也很简单——让您的住宿体验达到舒适的极致。

We might not be perect but our associates

continuously strive to deliver warmth and

impeccable service rom the moment you step

into any o our hotels. Our goal is simple - tomake your stay as comortable as possible!

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享受家的舒适Rest in Comort

各种舒适、设备完善的客房将满足您不

同的入住需求。

Clean, comortable and well-appointed

guest rooms in meeting your various

accommodation requests.

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何海几棵的互利大山没有里

但是我们的酒店多有太大媒

Accommodation at all our hotels and resorts will sksadjakssdksa sadas dfmdsfmd dkfsfsiweewf vkvsv dvkv lkudhtef 

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凯莱大酒店Comortable & Well-appointed

船餐厅- 凯莱酒店集团特有的餐饮品牌

  The Sampan Restaurant – signatureCantonese cuisine o Gloria Hotels &

Resorts

欢迎体验独特的烹调技艺——在不同的城市为您提供熟悉、舒适的就餐环境。

凯莱船餐厅由广东名厨提供正宗粤式料理,相信精制的菜肴定

会满足您挑剔的味蕾。

Welcome to a unique culinary experience - a amiliar and

relaxed ambience located in different cities across China!

 Traditional Cantonese cuisine is our specialty and with the

flair o our experienced Ches, all dishes are prepared to suit

the discerning taste-buds o our guests.

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全球美食Cosmopolitan Cuisine

从户外餐会到正统西餐,从丰盛自助

到零点菜品,您定能在我们的酒店中

找到您的最爱。

From al resco dining to western

cooking and rom lavish international

buets to ala carte dishes, you willalways find your comort ood at our

hotels and resorts.

 There is always something or all!

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小憩......

Sip Away….

无论是商务会谈、晚间小憩或亲友聚会,

凯莱酒廊都将是您理想的选择。

Be it or an inormal discussion or a

relaxing evening with r iends and

colleagues, our Lobby Lounge is your

ideal choice o venue.

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会议及奖励旅游服务

M.I.C.E.

不论10人还是500人的会议及旅游需求,请相信

我们都将保持对各项细节的关注。

Whether it is a meeting or 10 persons or 500,

you are rest assured o our personalized

attention to details.

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个性化的接触

 The Personal Touch…

在凯莱大饭店和凯莱酒店,您可以在凯莱行政楼层体验到其特有

的个性化对客服务,您的商务需求将在此得到完美达成。

At Gloria Grand and Gloria Plaza Hotels, you will find a personal

touch o Executive-style living at our E-Floor and Plaza Floor.

Complemented by a private and exclusive lounge or the busy

executive.

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健全的思想寓于健康的身体

A sound body is the product o a sound mind!

凯莱健身中心,为您提供轻松保持健康体态的一切所需。

Staying it and healthy has never been easier than at any o our

well-equipped Health Clubs.

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完美放松......

Revitalize & Rejuvenate…

在沈阳和三亚,凯莱酒店集团专业的SPA服务,

将引领您在忙碌工作之余进行舒缓身心的独特

体验。

At our day spas in Shenyang and Sanya, you

will discover that pampering yoursel atera hard day's work helps to nurture, heal and

restore the mind, body and soul.

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我们的员工

Our Assets!

好的酒店是用砖来构建的,而凯莱酒店集团相信,我

们的酒店是由人构成的,那就是——我们的员工!

他们来自全国各地并且在此融入了我们的多元文化 。

A good hotel is built with bricks but our belie at

Gloria Hotels & Resorts is that our hotels are built

by people - our associates!

  They come rom all over China and abroad,

immersed together into a truly unique and multi-

ethnic culture at our hotels.

P

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培训,培训,再培训!

 Training, Training, Training!

在凯莱酒店集团,培训占有着重要的位置,为

提高人员服务质量、超越客人期望,培训始终

在不断的进行。

At Gloria Hotels & Resorts, training plays an

integral part. It is an on-going commitment

in urther enhancing the development and

service quality o our human assets.

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凯莱酒店集团管理服务 

A. 酒店管理服务

B. 可行性调查研究

·市场调查

·市场定位

·提供管理模式建议

·投资回报估算

C. 开业前期顾问·开业前期工程顾问

·开业前期运作及市场顾问

D. 其他委任服务

·特许加盟

·财务审计

·经营审计

·市场销售审计

Gloria Hotels & ResortsManagement Service

A. Hotel Management Service

B. Feasibility Study

·Market Research

·Market Positioning

·Management Module

·Return on Investment

C. Pre-Opening Consultancy

·Pre-opening Engineering Works

·Pre-opening Operation & Marketing 

D. Other Services

·Franchising·Financial Audit

·Operational Audit

·Sales & Marketing Audit

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Mirvac酒店及度假集团

Mirvac酒店及度假集团的40余家酒店及度假村遍及澳大利亚、新西兰和南太平洋洲,为商旅人士创造完美的入住体

边度假、乡村休闲或都市商旅,Mirvac 酒店及度假集团将满足您的各项需要 ... ...真正的娱乐休闲项目包括:温泉理疗

程,世界著名的葡萄酒和闻名的餐馆。

Mirvac Hotels & Resorts

Create the perect stay with Mirvac Hotels & Resorts' 40 exceptional properties located throughout Australia, New

the South Pacific, catering to both the business and leisure travelers. Whether you are looking or a beachside resort, rur

unique CBD hotel, you will fi nd it and more... plus truly indulgent recreational acilities including restorative Day Spas, ch

Courses, world amous Wineries and award-winning Restaurants.

www.mirvachotels.com

Warwick 国际酒店集团

Warwick 国际酒店集团拥有遍布世界四大洲的40间酒店及度假村,管理着超过5, 500间客房。房间装饰高雅,奢华舒适,并配

与当地盛情文化相得益彰。各具风情的商务酒店、度假村以及水疗服务,为您的商旅、会议、休闲、假期创造独特的居停体

Warwick International Hotels

Over 40 Warwick hotels and resorts on five continents, with a total room inventory well in excess o 5,500 hotels rooms. W

accommodation equipped with the latest technologies and warm 'local' hospitality.

A unique collection o world-class hotels, resorts and spas known to complement each guest's stay whether it be

attending or hosting a conerence or seminar or just enjoying a relaxing holiday.

www.warwickhotels.com

国际酒店市场联盟

International Hospitality Alliance

凯莱酒店集团与法国巴黎Warwick 国际酒店集团(欧洲 /美洲 /非洲 /亚太地区)以

及澳大利亚Mirvac酒店及度假村集团(澳洲 /新西兰 /南太平洋)建立了三方的市

场合作伙伴关系。

此项合作将进一步加强三方在国际市场销售领域的联盟合作,包括交叉销售活动及三方集团的市场推广。

Gloria Hotels & Resorts, Warwick International Hotels (Europe/USA/Arica/

Asia Paciic) and Mirvac Hotels & Resorts (Australia/New Zealand/South

Pacific) have come together to orm a marketing alliance partnership under

the banner o International Hospitality Alliance.

  This partnership enhances cooperation in the sales and marketing ield,

including cross-selling and joint promotion o all hotel groups.

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香港 Hong Kong

香港铜锣湾告士打道262号鹏利中心2203室

Room 2203 Top Glory Tower, 262 Gloucester RoCauseway Bay, Hong Kong电话 Tel: (852) 2833 0298 

传真 Fax: (852) 2833 [email protected]

北京 Beijing

中国北京建国门南大街2号 100022

2 Jianguomennan Avenue, Beijing 100022, P. R电话 Tel: (86) 10-6515 7878 / 8508 

传真 Fax: (86) 10-6515 [email protected]

上海 Shanghai

中国上海市长宁区中山西路933号虹桥银城

2709-2710室 200051

Room 2709-2710, Hongqiao Silver Tower,933 Zhongshan West Road, Changning DistrictShanghai 200051, P. R. China电话 Tel: (86) 21-5170 9191 / 5111 3977传真 Fax: (86) 21-5111 [email protected]

深圳 Shenzhen

中国深圳市深南东路5002号地王商务公寓1713室 5

No. 1713 Apartment, Diwang Commercial Center,

Shun Hing Square, 5002 Shennan East Road,Shenzhen 518008, P. R. China电话 Tel: (86) 755-2583 0700传真 Fax: (86) 755-8207 [email protected]

销售总代理 General Sales Agent

欧洲 Europe

Badgasse 3, 82467 Garmisch-Partenkirchen,Germany电话 Tel: (49) 8821-967 1855 传真 Fax: (49) 8821-966 [email protected]

销售预订办公室Sales and Reservations Ofces

荣誉奖项

Major Awards

·最佳酒店集团(国内)-《 TravelWeeklyChina旅讯》2007中国旅游业界奖

·2007中国十大酒店集团 - Travel Trade Gazette 和 Euromonitor International媒体集团

·中国最具竞争力民族酒店集团 - 2006年度中国酒店星光奖

·中国最佳酒店管理集团公司 - 2006年度中国酒店星光奖

·2005中国最受欢迎本土酒店品牌——第三届中国酒店金枕头奖(21世纪经济报道主办)

·南昌凯莱大饭店被荣誉入选《2006中国最优商务酒店》一书 

·三亚凯莱度假酒店荣获“年度中国最佳阳光海滩酒店” - 2006年度中国酒店星光奖

·2007 TravelWeeklyChina Travel Industry Awards or "The Best Hotel Group (Domestic) – Inbound"

·2007 Top Ten Hotel Chains in China – Major travel media group TTG Asia and Euromonitor International

·2006 China Hotel Starlight Awards or "The Most Competitive National Hotel Brand o China"

·2006 China Hotel Starlight Awards or "The Best Hotel Management Company o China"

· The Best Popular Domestic Hotel Brand 2005 – China Hotel Golden Pillow Award

·Gloria Grand Hotel Nanchang – Honorary Selected or the book "Best Business Hotel 2006"

·Gloria Resort Sanya – 2006 China Hotel Starlight Awards or "The Best Sunshine Beach Hotel"

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