india addressing the other water ciris
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Addressing the other water crisis!
Everyone Forever!!
हर के� लि�ए हमे�शा�
V. Kurian Baby, India Country Director, IRCWater for People, New Delhi
2 December 2014

Is India ready for EF? - status
• Rural India near universal coverage >90%• Over $ 35 billion investment – annual $ 3-4
billion• Over 30% slippage another 30% sub-optimal• Service delivery failing – piped water only 32%• Everyone will be reached even at high cost;
forever remains a challenge

Plus factors for EF• Sound policies and plans ( Strategic plan 2022; NRDWP
guidelines, Water Policy 2013; Local Govts)• New political vision – urban services for rural• Govt. led investments – resources are there• India fast growth trajectory – PCI –demand better
services• National Water grids with CBM for intra village
management• EF can be possible without huge incremental outlay• Greater role for CBM and local governments• Forward states are low hanging fruits

4
Financing not designed for resilience
CapEx requirements
Coverage rates
Costs
25% 50% 75% 100%0
100
Source: Adapted from Moriarty, 2011
Danger Zone
Recurrent expenditure & support requirements
CapManEx requirements

5
A birds-eye view of “the sector”
Global
Household /Community
NGOs and CBOs
Urban utilities(public & private)
Regulators and Policy MakersUsers Funders and
Influencers
Academia / Think tanks
Bilaterals
Multilaterals / IFIs
InternationalNGOs
Country
Region
Local
Ministry of Finance
Ministry responsible for sanitation/hygiene
Ministry responsible for water supplySmall scale
privateoperators
Regulatory agencies
Rural government
providers
Self-provision
Product andService Providers
Researchersand developers(global to local)
Philanthropy
Manufacturers(global to local)
Source: Bill & Melinda Gates Foundation Water and Sanitation Strategy Mimeo, 2007

6
Decision making processes: messy.
Source: CEPT Performance Assessment System Project Mimeo, 2011

India: Services that last…(EF) Vision
Everyone Forever exists where: “everyone expects and receives water and sanitation services which last indefinitely”.
Vision India: Everyone ever enjoy right to safe, sustainable WASH services by 2019 and improved services by 2022 (GoI 2010,12)

India: Services that last…(EF) Strategy
• Government vision and leadership• Collaborative /contextualised solutions• Multiple delivery models including community
centric PRI led governance• Mainstream funding by Governments• Leverage funding by Donors• Large impact EF action research, learning and
scaling up – low hanging fruits????

India: Services that last (EF ) Vision –Approach?
• Shifting from systems to services – understanding sector sustainability holistically
• How to translate policy into practice• To take mind-set out of the closet – broaden the
horizon and sector perspective• Whole system approach for transformational
impact
Implement
Upgrade
Systems to services>>>
UpgradeReplace

India: Services that last…(EF)- Approach?
• Improved buying- in - concept and framework• Convince - Everyone forever is possible• Doable with little incremental investment• Take donors on board- India a low hanging fruit
(absolute number, multiplier and leverage, shaping tools for future in
other developing countries, scale)• Convince WFP-IRC can catalyse and drive• Develop /scale up –leapfrog -large impact EF

EF achieved and sustained when:• Everyone expects and receives a service
( improved?)• Government champions and leads over time • Funding flows support services on an on-going basis,
and expand to meet new demand • Problems and challenges are identified and
addressed promptly• All water users collaborate, not compete, to ensure
environmental sustainability • Monitoring is so effective, nobody doubts the results

Core areas of Innovation• Developing service delivery models and post
construction support mechanisms that work in specific contexts;
• Harmonised low cost, high-value monitoring systems that link performance to investment planning;
• Testing finance mechanisms to support sustainability and expansion of services over time
• Testing effective models of local water governance that ensure water (source) security over time
• Test Institutional convergence framework

India: services that last…EF principal building blocks
Serv
ice
Del
iver
y Ap
proa
ch
Lear
ning
and
Ada
ptive
Cap
acity
Har
mon
isati
on a
nd A
lignm
ent
Decentralize/ Professionalize community management
Convergence, capacity
Institutional Change
Local IWRM/community-PRI led
Financing to cover all life-cycle costs
Monitoring service
delivery and sustainability
Support to service
providers
Regulation & support to
service authorities
Asset Management
& Rehabilitation
Harmonisation and coordination
Learning and adaptive management
Harmonisation and coordination
Learning and adaptive management

Components
• Investment and financing plans: all categories of required costs, across the full life-cycle of service delivery
• Water security: Water security and decentralised governance at local level for source sustainability and water safety
• Reaching ‘everyone’: last mile, improved services and/or rehabilitation and upgrading of existing infrastructure to achieve full coverage
• Post construction support : institutional structures for post construction support to communities to ensure sustainable services
• Institutional capacity and change management• Monitoring and learning : Developing comprehensive EF monitoring
frameworks service delivery, processes, outputs and outcomes• Asset management planning: inventorisation, for routine and planned
maintenance, upgrading and replacement• Advocacy, Learning and research: designing a structured approach to
analytical advocacy, learning and sharing and research to support scaling up

The Process
Prepare Master
plan and
Integrate with
programm
es

Master plan – vision, status and gaps
• Implementation plan – new coverage (all service providers)
• Inclusion strategy and plan – last mile• Sustainability plan – asset management, replacement
and rehabilitation)• Institutional capacity - change & convergence plan• Financing for resilience plan – life cycle• Monitoring indicators and plan – service delivery and
client rating • Risk and mitigation plans• Handholding and Exit plan

Hub Functions
• Co-create Vision, facilitate and support Government in– Programme planning, delivery, convergence, transform
policy, Budget tracking, monitor EF, Channel CSR• Drive reform and process of system change to EF• Ideally a hosted secretariat linked to incubators • Build capacity and ownership to sustain change• Convene, coordinate and catalyze actors and
resources across all aspects that contribute to sustained services
• NOT to simply replace the failing system whose performance it is their job to reform.

STATE
DWS + STAKEHOLDERS
STEERING COMMITTEE
EF HUB
DWSM
SWSM
DIST EF HUB
WFP, IRC, PARTNERS, NATIONAL
HUB?
INSTITUIONAL ARCHETECTURE??
INNOVATION HUB

Role of Government of India – national Hub when?
• Institutionally and programmatically align with the GoI. • Finance investment 100% with States (except TA
component ( donors, private sector etc?)• Coordination and convergence at national level• Sign the MoU with supporting partners• Issue enabling guidelines and policies• Chair the national hub steering committee• Coordinate the programme at national level• Support the scale up the programme across the country

Role of state
• Demand the programme and sign MoU• Chair the State level Steering committee• Support enabling environment by issuing necessary
orders, guidelines and policies• Finance sector investments and resource
convergence, RING FENCE FOR RESILIENCE• Co-fund and anchor innovation• Coordinate and monitor the programme• Scale up successes in other districts /adopt state wide

Role of District
• DWSM Sign the MOU and demand the programme• Prepare integrated bottom-up sustainable service
delivery plan• Counter-part financing and harness flexi funding
options• Community engagement and mobilization• Roll out and Implement the programme• Coordinate and monitor• Represent in District steering committee• Provide institutional home for monitoring EF

International Hub Functions
• Strategic input in concepts, ideas , design of the programme as it evolves
• Support the formation of the National, State and District hubs and provide on-going capacity building
• Support experimentation and innovation in districts• Lead and coordinate research and bring in best practices
and lessons (like EF, Triple S, WSUP and LCCA?)• Fund raising, reporting to donors and Governments• Oversee monitoring and learning processes• Provide advocacy functions and action research analysis• Communication and engagement at national and
international level• Network and manage partner organizations

Measures of success
Impact indicators water supply % of people with access to water supply
% of water facilities that are functional
% facilities reliable according to national norms
% of water facilities that meet the national standards for crowding
Water quantity: % of people that receive at least the national norm
Water quality: % of users that perceive water quality as acceptable
User satisfaction water facilities

Outcome indicators water supply
# additional districts using EF in programme States# additional States applying EF approaches# GoI applying EF approaches in policy, funding and programmes# Private sector CSR funding to WASH
INCLUDE SANITATIO
N?

Phase Duration Main Characteristics and interventions
socialising the concepts
6 months to 1 year – depending on context
Socialising and building coalitions , reaching common agreement on the problems and the intent to change, include initial analysis and mapping.
Demonstrating EF at scale
3 to 5 years – depending on context and scale of the country
Innovation and testing of the solutions identified as part of the initial mapping Specific actions and interventions will vary, but the interventions must take place at a logical unit of scale (most often the district)
Scaling up and leverage of EF
5 to 10 yearssuccessful lessons and documented practices of the demonstration phase can scaled up. Government is intimately involved in the process from the outset, scaling up institutionally is more likely to occur.
The EF phasing and timelines

Activity Plan – Timeframe??
• Socializing the concept and develop shared vision • Setting up driver “hubs” at state and district level• Communication materials/campaign (monitor results)• Round tables ( co-creating vision)• Develop EF service delivery indicators• Sector mapping/assessment and identify components• Master plan – investment plan and monitoring• National EF Hub – after 2-3 years• Hub attached preferably with Government – only have
the tools to correct failure and overcome deadlocks• Network all sector stakeholders in a mode of learning
and engagement

Start-up Activities?
Start-uP Activity (total period)
M M M M M M M
Socialising & coalition partner meetings Writing EF India concept note
Writing pitch deck and communication sharing concept note and discussing with GoI/States and potential partners
Sounding out with donors /foundations/private sector for funding
Series of meetings with GoI /donors Delhi
Visit State Governments for buying in Consolidating concept note and project Implementation plan
National advocacy meeting to launch EF

2828
Service providers District/Municipality Service authority
National Gov’t Agencies
Innovation Lab
Water SPs
San SPs
District / Municipal
Service Authority
EF Hub
Banks
RelevantMinistries /
Departments & Gov’t officials
District / Municipal
Service Authority
District / Municipal
Service Authority Commerce
Industry
Global EF “backbone”
Banks
Industry
Commerce
AdvocateResource Broker
Admin / Management Support
Start conversations and debate. Learn from data
and results. Support scaled approaches
Test ideas. Learn from failure. Adopt successes in
sector practice.
Clinic
Every Clinic
Every Household
School
Every School
How we’re doing it

What will be the EF Hub- India?A. Building blocks
– Series of interlinked projects ( GoI Trg, WB RWSS, SDA scoping-round table, NIAR MoU, AusAid research, WFP-IRC study, PHED
capacity building)– National credibility + Access– Sound credible national /regional Network partners– Large Impact EF action research B. Institutional Architecture
Governments to anchorIRC lean nodal office – national steering committeeLocal partners collaborate on core strengths

What support from Global EF Backbone?
• Develop concept note – expert inputs• Consultation with Governments and partners• Sounding with donors and foundations for
leverage funding ( TA component)• Proposal development & source funding• Work with national/state Govt.- for buying- in• Global partnership in documentation and
learning, advocacy and communication

IRC-WFP Value Addition• Service delivery approach- Triple-S WASHCOST• LCCA for sustainable service delivery• Build on ongoing SDA strategy in India ( see note)• IRC expertise in learning &sharing and
communication • WFP success on EF in India –West Bengal/India• Strong network and partners in India• Customized action research and analysis

Additional discussion points
• How to sell /communicate EF to stakeholders?• Are we addressing sanitation as well?• Are we addressing rural and urban?• What is EF and what will be EF Hub• Development of EF/ service delivery indicators • Do we need a staggered approach to EF ( say 100 %
coverage by 2019 and EF by 2022?)• What shall be the convergence framework?• Role of CSR and private sector?