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  • 8/13/2019 IPL CASE C&D

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    Indian Products

    Limited (C&D) 

    Submitted to:

    Prof. Bhalendar Nayyar

    By Group 9:

     Aayushi Singh (221002)

     Anvesh Reddy(221032) Akul Sharma(221015)

    Dev Sharma(221040)

    Divya Sharma (221043)

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    Cooking Medium Market ::

    Background

    The total cooking medium market was 50,00,000 tons 

    Refined oils accounted for 2% of the total cooking medium tonnage or 3% of thetotal cooking oil tonnage, i.e., 1 lakh tons

    SPRO’s had a market share of only 0.3-0.5% of the total cooking medium tonnage

    Bulk packs commanded major portion

    SPRO market - either stagnant or declining

    Increase in non groundnut oil brands

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    BACKGROUND

    12%

    16%

    72%

    Market Share (%)

    Ghee and Butter 

    Vanaspati

    Oils

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    IPL Market Research

    Objectives

     Assess whether therewas an opportunityfor new brand in the

    SPRO market

    If yes, determine thebest product conceptin terms of consumerappeal / acceptance

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     • To launch a non- groundnut oil in the SPRO market.

    • Considered Options :Corn oil and Sunflower oil.

    • The research conducted in three phases :

    Phase 1 : Determining Attributes for Product Concepts 

    Phase 2 : Generate Concept Statements 

    Phase 3 : Administer Questionnaire 

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    Attributes Identified :

    Corn Oil

    • Colour

    • Taste/Flavour

    •Energy & Nutrition• General Fitness

    Sunflower Oil

    • Easy Digestibility

    • Energy & Nutrition

    •General Fitness• Economy in Use

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    The Product Concepts• P1-  For general fitness and

    easy digestibility, eat foodcooked in refined Sunfloweroil. With high poly unsaturatedfatty acids, it keeps your familyhealthy and active all through

    the day.

    • P2-  And now! Fry twice thenumber of puris in lesseramount of oil. Brand ‘X’  of

    refined sunflower oil cooksmore food in less oil. Andfastly too! Save money. Use thisoil.

    SUNFLOWERREFINED OIL 

    • P3- Corn is high in proteins.

    Use rich golden colourrefined corn oil for energyand nutrition.

    • P4-  We all like food that is

    tasty and keeps the familyhealthy and fit. Refined cornoil, popular all over theworld, provides fitness andtaste—Just like ‘makai ki

    roti’ !

    CORNREFINED OIL 

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    Information Collected

    • Current and past usership of cooking

    medium and different brands

    • Reasons for use & extent of brand loyalty

    • Ranking of attributes

    • Ratings of overall assessment

    • Uniqueness, believability & buying intention• Classification data of respondent

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    Methodology

    • Scaling method-

    Ranking- Done on attributes;

    on product concepts on the basis of 4 variables

    -Rank Order in Comparative-Continuous Rating Scale in Non Comparative

    Ordinal : To Measure product attributes

    Interval : For Overall evaluation of product concepts

    • Measures of Central Tendency -Mean, median, mode – used for ranking

    • Regression Analysis- Bivariate and multivariate

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    Reason for using the current brand

    Use of multiple cooking medium

    Use of multiple SPRO brands

    Brand loyalty status

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    Reasons for Using the Current Brand

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    Analysis

    • 64% of the respondents made choice other than “Force of Habit”.

    – 12% responded that they had no choice.

    – 48% responded that the brand they were using wasthe best among the available brands.

    – Only 4% of the respondents were satisfied with thecurrent brand they were using.

    • Possibility of launching a new brand to satisfyremaining 60% respondents – A large market potential

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    um er o oo ng e umsUsed

    It can thus be inferred that introducing

    another cooking medium would not be difficult

    in the kitchens of SPRO Consumers

    30%

    78%

    100% 100%

    Four or more Three or more Two or more One or more

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    Number of Refined Oil Brands

    Used

    74% of current SPRO users would not mind using anotherbrand while 32% would readily welcome another brand.

    The new brand would not face difficulties from larger

    proportion of SPRO users.

    4%

    32%

    74%

    100%

    Four or more Three or more Two or more One or more

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    Brand Loyalty Status

    70% were found to have a low loyalty which favored anew brand.

    This provided enough confidence about good

    prospects for a new brand.

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    Rank of each of the 8 attributes/benefitsin buying refined oil

    Rating of each brand used and eachproduct concept tested on – overall basis& -each of the 8 attributes/benefits

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    On the Basis of Rank

    • The respondents were asked to rank the following 8 attributes and

    their median ranks were calculated.

    Taste

    Health

    Nutrition

    Digestibility

    Purity

    Color

    Odour

    Keepability of Goods

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      Attribute Importance

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    • 50% of the respondents gave rank 1, 2 or 3 to

    taste.

    • 60% of the respondents gave rank 1 or 2 to Health.

    • 56% of the respondents gave rank 1 or 2 to purity.

    o On the basis of the ranks - two attributes which are

    important are health, purity and taste with amedian rank of 2, 2 and 3 respectively

    oMedian Rank equal to or above 4 not considered

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    On The Basis Of Ratings

    Multiple Regression Analysis• Overall Rating - Dependent Variable• Ratings on Eight Attributes - Independent Variables.

    • Those attributes with a very low regression coefficient

    were not considered as important.• According to this analysis, the attributes which were

    considered important were : Taste, Health, Odour and

    Purity.

     Y(Overall rating) = 0.02325 + 0.231(Taste) + 0.280(Health) +0.185 (Odor) + 0.112(Purity) + 0.08(Digestion) + 0.078

    (Color) + 0.028 (Keepability) + .010(Nutrition)

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    On The Basis Of Ratings

    H0 : The given factors have no impact on the overall rating

    H1 : The given factors have impact on the overall rating

    LEVEL OF SIGNIFICANCE : 5% , Tcri 1.96

    Variable Regression

    Coefficient

    Standard Error T  – Value

    Taste 0.23148 0.04970 4.658

    Health 0.28034 0.06252 4.484

    Odour 0.18512 0.06211 2.980

    Purity 0.11230 0.05381 2.087

    Digestion 0.08019 0.05123 1.565Colour 0.07846 0.05597 1.402

    Keep Ability 0.02801 0.05319 0.527

    Nutrition 0.01001 0.06084 0.164

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    Important Attributes

     Health, Taste and Purity wereassessed as important attributes.

     Odour  - assessed as an important

    attribute through Ratings approach

    whereas it was not considered importantaccording to the Rankings approach.

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      The overall evaluation of customer

    acceptance of the four product concepts

    involves four measures :

    Overall Rating

    Buying Intention

     Uniqueness

    Believability

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     Analysis for selecting appropriate

    Product Concept :

    1

    • Understand the Relationshipbetween the four overall measures

    2• Ranking of Product Concepts

    3• Selecting the Best Concept

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      Variables were measured on interval scale which enabled theresearchers to obtain correlation between them

    High positive correlation between overall rating and buying intention

    meant that if overall rating was high then buying intention would also

    be high but buying intention was not affected much by uniquenessand believability

    Uniqueness and believability had high negative correlation that is

    more the uniqueness in the product, less will be its believability

    Hence , Buying Intention was a dependent variable and

    Uniqueness, Believability And Overall Rating were independent

    variables

    Relationship Between 4

    Variables

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    Ranking Product

    Concepts

    OVERALL RATING BUYING

    INTENTION  BELIEVABILITY  UNIQUENESS 

    P4  3.69  3.34  3.5  3.16 P1  3.47  3.28  3.48  2.28 

    P3  3.18  3.13  3.62  3.2 P2  3.02  2.98  3.08  3.02 

    Ranking of product concepts was done on the basis of measure of centraltendency (mean) and then differences in mean calculated for 2 favorable product

    concepts P1 and P4

    Product concepts (P1, P2, P3, P4) were ranked as per their mean score

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    I. P2 was ranked lowest on overall rating, buying intention,

    believability and 2nd lowest on uniqueness. P2 was

    dropped.

    II. P3 lowest on overall rating and buying intention, but

    ranked top on believability and uniqueness. Dropped as

    low on important attributes.

    III. P4 was ranked 1st  in overall rating and buying intention;

    2nd in believability and uniqueness. It was thus

    considered to be favorable for further consideration.

    IV. P1 close to P4 on all attributes except uniqueness. Taken

    up for further consideration.

    Selecting the Best

    Product Concept

    A i C titi P iti

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    Assessing Competitive Position

    of Product Concepts

    • Usage of two techniques:

     – Mean Rating Approach

     – MDS(Multi Dimensional S Calling) Approach

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    Mean Rating Approach

    • Mean ratings of 2existing brands and 4

    product concepts on 8attributes and overallbasis

    • 23 respondents

    • P4’s overall rating

    same as Postman andP1’s overall ratingsame as Saffola

    MDS Approach

    • Same data processed

    • 2 dimensional map

    obtained

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    Identification of Axis

    P t l M f

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    High Taste & General

    Purpose

    Low Taste & Special

    Purpose

    Therapeutic/Medicinal General Health/Nutritious

    Saffola

    Postman

    P1

    P2

    P4

    P3

    Perceptual Map of

    Existing Brands and New Product

    Concepts

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    • Concept P1 is perceived as a product that ismore towards serving special purpose and

    low taste

    • Concept P2 is perceived as a morenutritious product

    • Concepts P3 & P4 are perceived as products

    having nutritional value and moderatelytastier than other products

    Perceptual map indicating concept

    factors based on benefits

    indicates:

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    • It is recommended to introduce a new brand ofSPRO

    • Concepts P1 and P4 offer maximum promise

    • For P1, demand assessment exercise suggested, Iffound sufficient inspite of Saffola’s presence, go

    ahead with the concept

    • For P4, stronger taste rationale, to compete with

    Postman effectively

    • Product test using Corn Oil suggested

    Recommendations