julia kane resume 03 2016

2
Julia Kane Objective To obtain a permanent full time position with a team that benefits from my effective problem solving and superb customer service skills, as well as my adaptability, dedication, and willingness to learn. Work Experience Administrative Specialist, Express Employment Professionals, Edwardsville, IL Used Corridor, Excel, database systems, and organization skills to create, update, maintain, and track service records and proposals Completed administrative and sales assignments for clients in a variety of industries May 2015 Current Administrative Assistant, Worden Martin, Inc., Champaign IL Regularly coordinated with sales, service, accounting, administrative and managerial colleagues on confidential time-sensitive projects across multiple locations Competently processed warranties, discounts, daily deposits, consolidated reports, and other ad hoc assignments As a central point of contact, effectively addressed stakeholders’ inquiries and concerns through tactful interpersonal interaction via phone, email, face-to-face, and other communication mediums Expertly operated various office equipment including multi- line switchboards, copiers, fax machines, scanners, laminators, and mailing equipment Aug. 2004 – Aug. 2009 Shift Supervisor, Pita Pit, Champaign, IL Managed a team of employees that provided exemplary customer service in a dynamic, high energy environment Successfully trained and educated new employees in all aspects of the position to ensure a consistent level of excellence Aug. 2002 – Nov. 2003 Student Ambassador, College of Lake County, Grayslake, IL Enthusiastically promoted the college and its activities by assembling promotional materials, guiding tours, and assisting incoming students with the registration process Apr. Aug. 2002 Customer Service Representative, JCPenney Catalog, Buffalo Grove, IL Exceeded sales goals by staying informed about current sales and promotions Resolved customers’ inquiries and concerns regarding orders Oct. 2000 – Aug. 2001 PO Box 115, Litchfield, IL 62056 217-979-9823 [email protected]

Upload: julia-kane

Post on 19-Feb-2017

44 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Julia Kane Resume 03 2016

Julia Kane

ObjectiveTo obtain a permanent full time position with a team that benefits from my effective problem solving and superb customer service skills, as well as my adaptability, dedication, and willingness to learn.

Work ExperienceAdministrative Specialist, Express Employment Professionals, Edwardsville, IL

Used Corridor, Excel, database systems, and organization skills to create, update, maintain, and track service records and proposals

Completed administrative and sales assignments for clients in a variety of industries

May 2015 – Current

Administrative Assistant, Worden Martin, Inc., Champaign IL Regularly coordinated with sales, service, accounting, administrative and managerial

colleagues on confidential time-sensitive projects across multiple locations Competently processed warranties, discounts, daily deposits, consolidated reports, and

other ad hoc assignments As a central point of contact, effectively addressed stakeholders’ inquiries and concerns

through tactful interpersonal interaction via phone, email, face-to-face, and other communication mediums

Expertly operated various office equipment including multi-line switchboards, copiers, fax machines, scanners, laminators, and mailing equipment

Aug. 2004 – Aug. 2009

Shift Supervisor, Pita Pit, Champaign, IL Managed a team of employees that provided exemplary customer service in a dynamic,

high energy environment Successfully trained and educated new employees in all aspects of the position to

ensure a consistent level of excellence

Aug. 2002 – Nov. 2003

Student Ambassador, College of Lake County, Grayslake, IL Enthusiastically promoted the college and its activities by assembling promotional

materials, guiding tours, and assisting incoming students with the registration process

Apr. – Aug. 2002

Customer Service Representative, JCPenney Catalog, Buffalo Grove, IL Exceeded sales goals by staying informed about current sales and promotions Resolved customers’ inquiries and concerns regarding orders and logistics

Oct. 2000 – Aug. 2001

Dietary Aide, Albert Lea Medical Center, Albert Lea, MN Adhered to strict quality control practices in a fast paced, highly regulated environment

Mar. – Jun. 2000

EducationSouthern Illinois University Edwardsville (SIUE) Edwardsville, IL

Bachelor of Science in Business Economics and Finance In progressGPA: 3.6

Parkland College Champaign, ILAssociate in Science May 2009

Skills and Relevant CourseworkCorridor, SAP, ADP, Reynolds & Reynolds, ERP and POS systems, Excel, Word, PowerPoint, Outlook, data entry, database systems, general and cost accounting, operations management, project management, research, corporate finance

PO Box 115, Litchfield, IL 62056217-979-9823

[email protected]