km & da'wah

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KNOWLEDGE MANAGEMENT: A STRATEGY TOREALIZE DAWAHAS FARDH KIFAYAH

By:

Junaiza binti JarjisAssoc. Prof. Dr. Mohd. Fauzan binNoordin

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INTRODUCTION Knowledge management has been recognized worldwide as a systematic

and premeditated business optimization strategy which classifies,

creates, represents, and disseminates information essential toorganizations that improves employee performance and corporatecompetitiveness.

Seldom will people see knowledge management as a dawah method

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Junaiza Jarjis - IIUM

a oes e same o ac a e a op on o ns g s an s am c ru ngs.

This study rediscovers knowledge management through the Quranicverses that illustrate knowledge management practices which is somuch relevant to Islamic dawah. It applies not only to profit-makingorganizations but also to the cultivation of human capital. It illustrates

how Islamic knowledge management practices can encourageparticipatory learning.

This study adopts library research as its method. The main source ofdata is the Holy Quran, where the translation by Abdullah Yusuf Ali is

the foundation for analyzing the Quranic texts.

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Dawah

RELIGION

MISSIONARY

NON-MISSIONARY

ISLAM

DAWAH(daawa)

Other religion

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to summon or to invite.call to Islam (Monutty, 1989;

Kasmani et al., 2008), andinvitation to Islam (Husin,

1998).

ISLAH

means to improve, rectify,correct or repair. Naik

(2005)

DAWAH

FARDH AL-AYN

FARDHAL-KIFAYAH

KM

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Knowledge Management

Till date, no specific definition because of range of processes itcovers and the various knowledge taxonomies that exist.

Havin rocesses as its focal oint the definition can be in relation

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to: capturing knowledge (Gomez, 2007; McCall, et. al., 2008)

applying knowledge for decision-making activities (Jennex, 2007)

storing and organizing information (Keywords and Definitions for IO,42)

The basic framework of knowledge management comprises of 4extensive concept that are knowledge acquisition, knowledgestorage and organization, knowledge dissemination and knowledgeapplication (Clark, 2004).

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Knowledge Management (KM)KM Concept KM Processes

Knowledge acquisition Knowledge discovery, knowledgecreation, knowledge acquisition

Knowledge storage and Knowledge classification, knowledge

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organization erification and validation, knowledgecodification, knowledge calibration

Knowledge application Modeling knowledge, knowledge

integration, knowledge maintenance

Knowledge dissemination Knowledge sharing, knowledge

dissemination

KM : having the right information at the right time for the rightperson (Firestone, 2009)

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SIGNIFICANCE OF THE PROBLEM Year 2020 will be the point where Malaysians move towards becoming a

developed nation.

Religion is one of the factors that contribute to Malaysias current stability(Abdul Manan et. al., 2001). The first of the five national principles of Malaysia stresses on believe in God

(Malaysia Rukun Negara, 3).

JAKIM has outlined one of the ob ectives of the develo ment of Islam in Mala sia

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as to improve the quality of human life (Abdul Manan et. al., 2001). It covers boththe aspects of individual and social quality. It ranges from morality, attitude, andbehavior to the quality of a lifestyle such as economy, social, politic and so forth. From this underlying view, dawah in Islam can be perceived as a tool to

expedite the effort of Malaysia in becoming one of the developed nations.

As Islam is the national religion, Malaysia has given her people infiniteopportunity to do dawah. Not everyone grabs this chance to perform asthe cadre ofdawah. The common reason = lack of knowledge and practice.

Hence, few selected bodies are appointed to justify this scenario and tocover the responsibility that should be carried by all. E.g. PERKIM, YADIM, MAIM, NUIM, and MPWIM.

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SIGNIFICANCE OF THE PROBLEM(cont.) Hence, this study attempts to demonstrate how knowledge management

can be a tool to assist the work ofdawah as afardh al-kifayah.

It will also endeavor to rediscover knowledge management practicesthrough the Quranic verses that are so much relevant to Islamic dawah.

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The study will next show how Islamic knowledge management practices canencourage participatory learning by the reinforcement of the Prophetictraditions.

This is hoped to put forward the solution to existing cultural barrier inapplying knowledge management through the use of informationtechnology.

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Knowledge Management in Quran

1. Knowledge sharing

2. Knowledge broker

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.

4. Storytelling

5. Narrative

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KM IN THE QURAN Knowledge sharing

Quran Chapter &

Verse NumberTranslation

Maryam : 43 O my father! To me hath come knowledge which hath not

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even and straight.

Al-Baqarah : 215 They ask thee what they should spend (In charity). Say: Whatever

ye spend that is good, is for parents and kindred and orphans and

those in want and for wayfarers. And whatever ye do that is good, -

(Allah) knoweth it well.

Al-Baqarah : 217 They ask thee concerning fighting in the Prohibited Month. Say:

"Fighting therein is a grave (offence); but graver is it in the sight of

Allah to prevent access to the path of Allah, to deny Him, to prevent

access to the Sacred Mosque, and drive out its members.

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KM IN THE QURAN (cont.) Knowledge broker

A knowledge broker is an intermediary who connects individuals toknowledge providers (Competitive Intelligent Glossary, p.1).

And cover not Truth with falsehood, nor conceal the Truth when

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,

42).

And before thee also the messengers We sent were but men, towhom We granted inspiration: if ye realize this not, ask of those

who possess the Message (The meaning of the holy Quran, AnNahl: 43).

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KM IN THE QURAN (cont.) Best Practice Replication

where the highest standard of excellence that is associated with aproduct, process or service within an industry is determined (Foo, et. al.,2007).

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to those before you that ye may (learn) self-restraint. (Themeaning of the holy Quran, Al Baqarah: 183).

There can be no difficulty to the Prophet in what Allah has

indicated to him as a duty: It was the practice (approved) of Allahamongst those of old that have passed away, and the command of

Allah is a decree determined. (The meaning of the holy Quran, AlAhzab: 38)

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KM IN THE QURAN (cont.) Storytelling

Quran Chapter &Verse Number

Translation

An-Nisaa: 164 Of some Messenger We have already told thee the story; of

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, .

Al-Maidah: 27 Recite to them the truth of the story of the two sons of

Adam

Al-Araf: 175 Relate to them the story of the man to whom We sent Our

Signs, but he passed them by: so Satan followed him up, andhe went astray.

Yunus: 71 Relate to them the story of Nuh. Behold! he said to his

people: "O my People! if it be hard on your (mind) that I

should stay (with you) and commemorate the Signs of Allah,yet I put my trust in Allah

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KM IN THE QURAN (cont.) Narrative

Narrative and storytelling - no difference in knowledgemanagement but they are usually listed as two different items.

Storytelling recounts the past events, a narrative explains anddescribes on the future episodes that have not yet occur or things

Table 4.0: Narrative evidences in Quran13


.

Quran Chapter & Verse Number Narration of

Al-Qariah: 1-11 Day of Judgement, Hereafter.

Al-Ghashiya: 1-7 State of people entering hell.

Al-Ghashiya: 8-16 State of people entering paradise.

Al-Qadr: 1-5 The night of power.

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KM IN DAWAH

REGULARISLAMIC WEBSITES

ISLAMICKNOWLEDGEBASE

CoP :MUSLIMS

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An online informationsystem. The system usually haspreplanned feedbacks inorder to foresee stimuli.

a knowledgemanagement system, be itonline or not, consists ofunplanned(innovative)responses to surprise

stimuli (Koulopoulos,1999).

Must take ownership andnourish the knowledge

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KM IN DAWAH(cont.)4 KM Framework Quranic Concept Quran Chapter and Verse

Acquisition To learn

To read (iqra)

Taubah:122 ; Taha:114;

Yusuf: 22; An-Nisaa:162;

Al-Alaq: 1.

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,

An-Nisaa :40, 124;

Al-Maidah:39.

Storage and

organization

Qur'an arrangement

To arrange own affair

Al-Furqan: 32;

Yunus: 108; Al-Anam: 66.

Dissemination Sharing,

Disseminate (tabligh)

Al-Baqarah: 621;

An-Nisaa: 85

Quranic concepts for Islamic Knowledge Management

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KM IS SUNNAH The key to knowledge management derived from the Prophetic

tradition which is the Prophets saying: Convey (my teachings) to

the people even if it were a single sentence, (Sahih Bukhari, Book4, Vol.56, No.667).

To motivate good behaviors, Islam assures that if the action of a

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,

the latter (The meaning of the holy Quran, An-Nisaa: 85; SahihMuslim, Book 34, No.6466).

Only by sharing what is known to the former will guide to thepractice of the latter. As a consequence, knowledge sharing isdefinitely a sunnah that will bring reward to the sharer.

There is also a warning from Allah the Almighty for those whoreluctant to share their knowledge (The meaning of the holy Quran,

Ali Imran: 71).

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CONCLUSION Concepts of KM are all relevant to Islamic dawah.

Practicing it could get rewarded by the Almighty.

Islamic knowledge management framework ease dawah practices.

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A beneficial tool to start with since dawah has many forms.

Future researches such as the type of knowledge managementsystems in dawah and knowledge management tools for effective

dawah movement can be considered.

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Thank you.

Any respond?

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km & da'wah

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