resume - ikram khasim

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Oversee all internal communications, engagement, and creative activities for the PETRONAS Upstream business, as well as support of external communication initiatives, inclusive of crisis communications. Manage all internal communications channels for PETRONAS Upstream, working across various divisions and stakeholders Editor in chief for PETRONAS Upstream Magazine with global internal and external readership Counsel for all strategic communications that cover internal audiences Delivered relevant, accurate and timely communications as the communications lead for Xchanging’s Southeast Asia presence to drive forward the global communications agenda and increase regional employee engagement. Communicate change and transformation strategy, restructures, HR, CSR, as well as culture and values initiatives and programmes Customize and deliver globally aligned communications Manage local and regional employee engagement and find solutions for challenges Editorial and advisory responsibility for management teams Improve internal channels for both print and digital Ensured favorable results and the impeccable quality of internal and external communications programs, strategies, events, as well as materials produced by Ekuinas and its group of portfolio companies. Gatekeeper for communications for Ekuinas as well as the entire portfolio of investee companies ranging from F&B, retail, education, to Oil & Gas Provided daily counsel in all communication matters, manage the production of the annual report and other corporate publications, and lead media relations and CSR activities related to the group of portfolio companies Improved employee engagement levels and established a clear line of communication pertaining to key company initiatives and events, in a timely, engaging, high-quality, accurate and informative manner, through effective channels. Recipient of two Maxis Spot Awards for excellent contributions to the company A sole generator and gatekeeper of creative company-wide employee communications and publications, improved daily employee-related communications programs, and coordinated employee engagement, CSR and culture change initiatives and events in the company Managed HR Communications, new employee onboarding, first-level interviews for prospective new scholarship recipients and future employees, as well as nationwide HR roadshows Continually ensured various communication channels existed for employees to provide feedback such as quarterly townhalls, communication sessions, annual employee engagement surveys, and electronic and social media channels EXPERIENCE Over 16 years of internal and external communications, PR, media, and publishing experience in healthcare, advertising, banking, finance, technology, telecommunications, and Oil & Gas. Mar 2014 – July 2015 Xchanging Malaysia Internal Communications Lead, SEA Aug 2015 – present PETRONAS Head, Internal Communications, Upstream July 2009 – June 2013 Maxis Specialist, Internal Communications, Employee Engagement, Culture July 2013 – Feb 2014 Ekuiti Nasional Berhad Manager, Communications Ikram Khasim Communications Specialist +60(19)3533005 | [email protected]

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Page 1: Resume - Ikram Khasim

Oversee all internal communications, engagement, and creative activities for the PETRONAS Upstream business, as well as support of external communication initiatives, inclusive of crisis communications.

Manage all internal communications channels for PETRONAS Upstream, working across various divisions and stakeholders Editor in chief for PETRONAS Upstream Magazine with global internal and external readership Counsel for all strategic communications that cover internal audiences

Delivered relevant, accurate and timely communications as the communications lead for Xchanging’s Southeast Asia presence to drive forward the global communications agenda and increase regional employee engagement.

Communicate change and transformation strategy, restructures, HR, CSR, as well as culture and values initiatives and programmes

Customize and deliver globally aligned communications Manage local and regional employee engagement and find solutions for challenges Editorial and advisory responsibility for management teams Improve internal channels for both print and digital

Ensured favorable results and the impeccable quality of internal and external communications programs, strategies, events, as well as materials produced by Ekuinas and its group of portfolio companies.

Gatekeeper for communications for Ekuinas as well as the entire portfolio of investee companies ranging from F&B, retail, education, to Oil & Gas

Provided daily counsel in all communication matters, manage the production of the annual report and other corporate publications, and lead media relations and CSR activities related to the group of portfolio companies

Improved employee engagement levels and established a clear line of communication pertaining to key company initiatives and events, in a timely, engaging, high-quality, accurate and informative manner, through effective channels.

Recipient of two Maxis Spot Awards for excellent contributions to the company A sole generator and gatekeeper of creative company-wide employee communications and publications, improved daily

employee-related communications programs, and coordinated employee engagement, CSR and culture change initiatives and events in the company

Managed HR Communications, new employee onboarding, first-level interviews for prospective new scholarship recipients and future employees, as well as nationwide HR roadshows

Continually ensured various communication channels existed for employees to provide feedback such as quarterly townhalls, communication sessions, annual employee engagement surveys, and electronic and social media channels

EXPERIENCE

Over 16 years of internal and external communications, PR, media, and publishing experience in healthcare, advertising, banking, finance, technology, telecommunications, and Oil & Gas.

Mar 2014 – July 2015 Xchanging Malaysia Internal Communications Lead, SEA

Aug 2015 – present PETRONAS Head, Internal Communications, Upstream

July 2009 – June 2013 Maxis Specialist, Internal Communications, Employee Engagement, Culture

July 2013 – Feb 2014 Ekuiti Nasional Berhad Manager, Communications

Ikram Khasim Communications Specialist

+60(19)3533005 | [email protected]

Page 2: Resume - Ikram Khasim

Increased the adoption of the EON Bank Group Internet banking and electronic platforms through creative, timely and effective content and customer communications.

Initially joined to lead the Corporate Communications division of the group Promoted Internet websites at branches to encourage customer activities, monitored web trends and took initiatives to

maintain positive growth, and created engaging content and experience to increase user activity Managed and simplified online content updating and ensured messages are complete, clear, and supported company

initiatives targeted towards the desired audience Worked closely with marketing leads as well as brand and communication leadership to educate them on best practices for

online communication

Spearheaded efficient media relations, engaging internal and external communication, as well as exciting advertising and marketing communication activities for the AmBank Group of companies.

Led internal communication plans and strategic agenda and change management initiatives Managed the production of internal and external publications Relentlessly maintained good ties with members of the media and single-handedly wrote and translated media releases and

speeches for senior management Provided counsel for marketing and advertising activities for the entire Group and evaluated, analysed, and proposed

sponsorships with local and international organizations based on PR and advertising return of investment Planned and managed internal and external events, inclusive of various CSR projects

Serviced various multinational clients in Healthcare and Consumer industries. Major clients included pharmaceutical companies such as Eli Lilly, MSD, Aventis, Schering-Plough, and Pharmaniaga, and FMCG companies such as Guinness, Nike, and Procter & Gamble. Researched, developed, edited, and wrote content for the web presence of the Ministry of Health’s Telehealth flagship project. Also responsible for the development and success of portal services such as weekly public online discussions with noted specialists in their fields. Solely researched, developed, edited, and wrote content for multiple corporate and lifestyle websites in areas such as community, information, and finance. Helped successfully launch several web sites in California and increased production speed for retail food clients in California, USA.

Graduated with honors: Magna Cum Laude Enrolled in the Dean’s Honor Roll of the University of the Pacific Represented in The National Dean’s List, USA Editor’s Choice Award by The National Library of Poetry, USA Member of International English Honor Society Sigma Tau Delta Completed various training programs such as The 7 Habits of Highly Effective

People and Think on Your Feet

August 2002 – April 2004 GREY Group Account Executive, GREY Public Relations

QUALIFICATIONS

Oct 2008 – July 2009 EON Bank Manager, Internet Banking and E-Channels

February 2001 – August 2002 Medical Online Editor and Writer

August – December 2000 Bon Ton Holdings Content Developer

May 2004 - Sept 2008 AmBank Group Assistant Manager, Group Public Affairs

1997-1999 | Stockton, California, USA University of the Pacific Bachelor of Arts (Magna Cum Laude) English / Communication 1995 – 1997 | Kuantan, Pahang, Malaysia MARA Community College American Associate Degree, English

September 1999 – May 2000 Stockton, California, USA MAYACO Marketing & Internet Desktop Publisher, Writer, Editor