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Jason Buffington

Analyst & Lab EngineerEnterprise Strategy Group (ESG)[email protected] / @JBuff

http://CentralizedBackup.comhttp://TechnicalOptimist.com

DATA PROTECTION

IN SYSTEM CENTER 2012

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ESG Trusted Advisors

2011 Enterprise Strategy Group 2

Vendor

Channel

End

User

Media

Financial

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ESG Strategy Cornerstones


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ESG Coverage Taxonomy


Universal Topics:

Virtualization Cloud Green Application Trends GRC* IT Spending Midmarket Channel

IT Infrastructure

Servers

Storage

Networking

Client Devices

IT Operations

IT Operations Automation

IT Service Management

Data Center Power &Cooling

Data Center Strategy &Best Practices

Information & RiskManagement

Security & Privacy

Data Protection

Information ManagementSoftware & Services

Data Management &Business Intelligence

IT Professional Services, Outsourcing, Customer Service & Support

Universal Topics:

Virtualization Cloud Green Application Trends GRC* IT Spending Midmarket Channel

*Governance, Risk, Management and Compliance

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SESSION AGENDA

How DPM fits in the Private Cloud

How DPM fits in the backup world

What is new in DPM 2012 Closing Q&A

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2012 The Enterprise Strategy Group

Enterprise Strategy Group | Getting to the bigger truth.TM

2012 IT Spending Intentions

Survey: Results Summary

January 2012

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Most Important IT Priorities for 2012 (top ten)

ESG Research Report: 2012 IT Spending Intentions Survey

2012 Enterprise Strategy Group

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2012 The Enterprise Strategy Group

Enterprise Strategy Group | Getting to the bigger truth.TM

Excerpts from

2010 Data Protection Trends

ESG Research Report

http://www.enterprisestrategygroup.com/2010/04/2010-data-protection-trends/

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Top Areas of Data Protection Investment for 2010

Source: Research Report: 2010 Data Protection Trends

2010 Enterprise Strategy Group, Inc. All Rights Reserved
http://www.enterprisestrategygroup.com/2010/04/2010-data-protection-trends/http://www.enterprisestrategygroup.com/2010/04/2010-data-protection-trends/http://www.enterprisestrategygroup.com/2010/04/2010-data-protection-trends/http://www.enterprisestrategygroup.com/2010/04/2010-data-protection-trends/

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High Priority Applications from a Data Protection Perspective



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Reasons Organizations Would Replace Current Backup Solution/Vendor



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WITH SYS CTR 2012 YOU MAY ALREADY OWN IT

Source: Research Report: 2010 Data Protection Trends 2010 Enterprise Strategy Group, Inc. All Rights Reserved

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unofficially short-handed as DPM 2012

The Data Protection Manager components of

System Center 2012

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WHATS NEW IN 2012

Centralized Management

Infrastructure Enhancements

Certificate Based Authentication Smarter Media Co-location

Workload Enhancements SharePoint Optimized Item-Level Restore Hyper-V ILR with DPM running in a VM Generic Data Source Protection

Disclaimer: DPM2012 is not yet shippingFeatures/Taxonomy subject to change

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DPM CENTRALIZED MANAGEMENT

A single console for the datacenterthat reduces management costs and

canfit into the existing environmentReduce Management Costs

Centrally Monitor and manage

Reduce time for resolving issues

Work on important issues

Extensibility

Single Console for the Datacenter

Fits into my Environment

Ticketing System

Runbooks

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DPM 2012 CENTRAL CONSOLE

DEMO

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REMOTE ADMINISTRATION ANDCHANGE MANAGEMENT

Too much time spent on establishing RDP connection - RDP connection time is typically 1-2 minutes, if we are lucky to get afree session

Currently able to monitor and manage customer's onsite deployment entirely using SCOM, SCVMM etc. DPM is the onlyproduct forcing us to persist with RDP access for day to day operations and maintenance.

Customer Speak

With DPM 2012 Central Console

Remotely administer DPM Servers

Integrated into central console Select and press Manage

From any Server or Client

Windows XP, Windows 7 orWindows Server 2008 andabove

Remotely manage protection for datasources and protection groups fromCentral Console

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ROLE BASED MANAGEMENT

DPM mustallow a broad team to access the DPM console in a secure wayeach with their own responsibilities & privileges

How else can we manage securely?

I had to request for a security process exception as some members of monitoring team are now DPM admins.


Control operations available to each user.

Create User Roles (using SCOM) &associate & validate operation privilegesof each role using Claim Based TokenService.

Designed for the Backup Service Team &not for the consumers of the backupservice

Customer Speak

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REMOTE CORRECTIVE ACTIONS

I do not want to leave the Central Console pane for my frequent tasks

Please provide the abilityto select a Alert and trigger the Corrective action from the Central Console. If a disk is out of space, allow me to grow it remotely. If my customer needs an ad-hoc Recovery Point, allow me to create one remotely.

Individually selecting each data source or alerts and triggering the recommended action is a manual overload. DPM needs the ability toselect multiple items and trigger the "recommended action."


You can now run corrective actions onmultiple alerts, without leaving the DPMCentral Console.

WPF Dialogs are integrated into the

Centralized management SCOM pack. They talk to the AM service of the

appropriate DPM Server (usingSCOM SDK) & populates the UIdialog.

On Click, a SCOM agent task istriggered on the DPM server.

Customer Speak

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SCOPED TROUBLESHOOTING

More than half my team spends 75% of their time troubleshooting issues. DPM 2010 has is really stable; but there are various environment &infrastructure issues that need a quick root cause diagnosis.

In my environment, I have 82 DPM servers with 15 really scaled up DPM servers (1000+ data sources). DPM Central Console should help mequickly find the needle, not just in the hay stack, but in the entire barn.


You can now troubleshoot using a light weightscoped DPM Management Console.

You can get a scoped troubleshooting viewbased on the context (alert type & error id).

The user can quickly jump between alerts,

affected items and the related backup jobs.

The user can swiftly identify patterns or trends

Users can now work on multiple issues andswitch context easily.

Customer Speak

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PUSH TO RESUME BACKUPS

Once the external/environmental issue causing backups failure is understood and fixed, it takes a lot of effort to look into each failure &invoke the appropriate corrective action.


You dont spend any time to identify & invokethe appropriate Corrective action. Just Click onPush To Resume .

You are isolated from the complexity of the typeof data source ; type of recovery point ; state of

replica etc.

Lesser skilled operators, who are not specialistsin DPM, can now handle most frequent failurescaused by environmental issues, outages ormisconfigurations.

Customer Speak

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ALERT REDUCTION

A large number of alerts get generated due to a single root cause like Production Server not available Network, SQL Connection or Storage Outage No Free TapesFor each alert , a ticket gets raised. Each ticket increases the TCO.


You will see substantial reduction in the numberof alerts due to

Root Cause consolidation: Infra goes badcausing backup failures. Ex: Agent is notresponding : 10 alerts in DPM. Only one inSCOM.

Logical consolidation: Backup failures sharingsimilar corrective actions. Ex: SQL Connectionrefused.

SLA consolidation: Alert only when SLAspecific to a type of data source is broken.

Customer Speak

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ALERT CATEGORIZATION

In my scaled environment, alerts need to be categorized and associated with the appropriate Admin teams. The Infra Team is responsible for ensuring the core moving parts like, Network, Servers & Libraries up & running. The Monitoring team is responsible for ensuring that the backups succeed

DPM Central Console should provide easy views to ensure alerts reach the appropriate team ASAP.


Alerts will reach the appropriate team ASAP.

DPM Admin can create out of the box views tocategorize alerts and also customizable itwithout writing code.

The Admin can create their own customizableworkspace.

Customer Speak

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REMOTE RECOVERY

Recovery is not necessarily an infrequent operation especially in a scaled environment, such as ours. We have 2 recovery operators in our team & todaytoo much time is spent on

Finding the DPM Server associated with the data source to be recovered Establishing RDP connection - RDP connection time is typically 2 minutes

Searching for the data source in DPM Recovery pane.Please make this easier & quickerWe recover all HBI data sources once every 2 weeks for compliance.


Point

Click

Recover

Simply select the data-source and pressRecover

DPM Central Console transparentlyidentifies the associated DPM Server

DPM Central console launches the RemoteManagement Console of the associatedDPM server, directly into the Recovery tab,with the data source pre-selected.

The Recovery Operator selects the PIT &performs the recovery.

Customer Speak

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DPM ACTIONS IN OPS-MGR

Management Tasks

Manage DPM Server

Modify Disk Allocation

Recover Datasource

Troubleshoot

scoped console for alert, DS, PS, PG,

Library, Disk

Backup Tasks

Create Recovery Point

Run Consistency Check

Resume Backups

Disk, TAPE Library , PS, PG,

DPMserver

Agent Tasks

Disable, Enable, Refresh

TAPE Library tasks

Enable , Disable

Run Detailed Inventory

Run fast Inventory

TAPE Drive tasks

Clean

Enable, Disable

DPM Server Tasks Ping DPM Server

Rescan disk, library

Refresh library

Take Recommended Action

maps to multiple actions

Works with

DPM 2010

too!

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CERTIFICATE BASED PROTECTION

DPM 2010 supported protection of ProductionServers, not in a 2-way trust relationship with domainof DPM Server, using local accounts and NTLM.

Some organizations dont permit the use of

local accounts

DPM

2010

DPM 2012 can use Certificates forauthentication for computers in untrusted

domainsMore Secure also supports protection ofClustered Workloads

DPM2012

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TAPE MEDIA CO-LOCATION

DPM 2010 Supported MediaCo-location at a DPM Server Level

DPM

2010

DPM 2012 has a much simplified

Media Co-location feature at amore granular (Protection Group)Level

DPM2012

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SHAREPOINT ITEM-LEVEL RECOVERY

DPM 2010 did not require setting up aSharePoint Recovery Farm but mountedSQL Content dB to support for Item LevelRecovery (ILR) of SharePoint backup data

DPM 2010

DPM 2012, restore of a 1 MB documenttakes less than 20 secondsDPM 2012

DPM 2007 used SharePoint Recovery Farmbefore restoring to production farmDPM 2007

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VIRTUAL PROTECTION

DPM 2010 protected VMs bycomparing VHD blocks, typicallyonce or twice per day

DPM

2010

DPM 2012 uses normal changed-

block tracking for blocks, and canbe run more frequently during theday.

DPM2012

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VIRTUAL DPM ENHANCEMENTS

Hyper-V Item Level Recovery (ILR)

even when DPM is running inside aVM!

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GENERIC DATA SOURCE PROTECTION

Generic Framework to support VSS writer-based apps Similar workflow as other DPM workloads

Capability to use XML to support applications which do nothave a VSS writer

Supported features Full and Express Full backup,

incl. replication & consistency checks

Restore to Original-Location or Recover-as-Files

Referential Data Sourcese.g. SQL is a referential data source for SharePoint Shared Disk Cluster

Multi-Domain

Tape

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SUPPORTABILITY

Selectively Kill Jobs In DPM 2010, if a Protection Group had multiple tape jobs running at a

point of time, the user had to cancel all the tape jobs

DPM 2012 provides you the capability to selectively pick a tape job and

cancel it Improved Tape Reliability

If a tape job fails when DPM tries to write to a Write-Protected tape or aBad tape, DPM 2012 will automatically fire a replacement job by pickingup a different tape

Smarter Media Co-Location Allows multiple protection groups to share a tape

Co-locate remote-SQL DBs between DPM servers

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bit.ly/ESGonDPM2012

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FOR MORE INFO

System Center 2012

blogs.technet.com/SystemCenter

@System_Center

Data Protection Manager

www.microsoft.com/DPM

blogs.technet.com/DPM

technet.microsoft.com/DPMsocial.technet.microsoft.com/Forums/en-US/category/DPM

Enterprise Strategy Group

www.EnterpriseStrategyGroup.com

@ESG_Global or #ESGglobal

Jason Buffington

Blog CentralizedBackup.com

Book DataProtectionBible.com

Email [email protected]

Twitter @JBuff

bit.ly/ESGonDPM2012
http://blogs.technet.com/SystemCenterhttp://twitter.com/System_Centerhttp://www.microsoft.com/DPMhttp://blogs.technet.com/DPMhttp://technet.microsoft.com/DPMhttp://social.technet.microsoft.com/Forums/en-US/category/DPMhttp://social.technet.microsoft.com/Forums/en-US/category/DPMhttp://social.technet.microsoft.com/Forums/en-US/category/DPMhttp://social.technet.microsoft.com/Forums/en-US/category/DPMhttp://www.enterprisestrategygroup.com/http://twitter.com/ESG_globalhttp://twitter.com/http://centralizedbackup.com/http://dataprotectionbible.com/mailto:[email protected]://twitter.com/JBuffhttp://bit.ly/ESGonDPM2012http://bit.ly/ESGonDPM2012http://twitter.com/JBuffhttp://twitter.com/JBuffmailto:[email protected]:[email protected]:[email protected]://dataprotectionbible.com/http://centralizedbackup.com/http://twitter.com/http://twitter.com/http://twitter.com/ESG_globalhttp://twitter.com/ESG_globalhttp://www.enterprisestrategygroup.com/http://social.technet.microsoft.com/Forums/en-US/category/DPMhttp://social.technet.microsoft.com/Forums/en-US/category/DPMhttp://social.technet.microsoft.com/Forums/en-US/category/DPMhttp://social.technet.microsoft.com/Forums/en-US/category/DPMhttp://social.technet.microsoft.com/Forums/en-US/category/DPMhttp://technet.microsoft.com/DPMhttp://blogs.technet.com/DPMhttp://www.microsoft.com/DPMhttp://twitter.com/System_Centerhttp://twitter.com/System_Centerhttp://blogs.technet.com/SystemCenterhttp://blogs.technet.com/SystemCenter

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