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  • 8/13/2019 Shiv Kumar DL2 Profile Max

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    Page 1 of 2 Shiv Kumar

    CURRICULUM VITAE

    Shiv kumar

    Objective

    To be associated with an organization where I can utilize my technical learning in Productive and efficientmanner. I want to have a challenging career in the field of Computer Hardware & networking. An esteemedorganization with enough scope for growth and learning.

    Technical Skill

    Operating Systems Windows 2008 Server, Windows 2003 Server, Windows 7 and XP .

    Server Applications Active Directory, DHCP Server, WDS, File Server, MacAfee Server, ApplicationServer, Symantec Backup Exec.

    Networking TCP/IP, DHCP, DNS, VLAN, Wireless Connectivity.

    Mailing IBM Lotus Notes,Microsoft Outlook, Outlook Express, Live Mial.

    Support Tools MS Office 2010, MacAfee Virus Scan. Remote desktop connection, Net Meeting, Team viewer, VNC etc.

    Hardware All Models of HP, Compaq, Acer Computers & Notebooks, Printers, Desktop &Laptop troubleshooting Including H/W part, Replacement. Software Installation &Troubleshooting.

    Professional Experience ( 3 Year- 6 Month)

    1. Company: IFFCO TOKIO GENERAL INSURENCE (Presently, I am working as Senior Desktop Engineer- L2 (26 th April 2013 to till Date) in this Site is undergoingof WIPRO InfoTech Ltd. I have been working there on behalf of (Prograssive infovision Pvt. Ltd.)

    Job Responsiblity :

    Handling day to day technical queries & provides technical support to clients. Join all Desktop & Laptop in Domain & Provide Users right on Share Drives. Managed user accounts, groups and controlling access rights using Active Directory. Installation, Configuration Windows XP / Windows Vista / Windows7 / Windows 2k3 & 2k8 Server OS. Installation and Configuration of Outlook Express and Ms Outlook, Application Software. Provided First level support on Microsoft Office Communicator 2007 based problems.

    Responsible for Assembling of All types of PCs Compatible Software Installation. Troubleshoot problems of Hardware, Software, Driver & Devices Installation Configuration & Maintain Local & Network Printer/Scanners etc.

    : +918901185822+919910961969

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    Page 2 of 2 Shiv Kumar

    Installation Configuration & Maintain various Network cards, Modems IP Address & LAN services. Anti-Virus security using MacAfee, Diagnosing & rectifying any Virus Problems using Anti-Virus tools. Call logging of hardware issues, vendor as well as company e-helpline and take follow up to the vendor andupdate along with the e-helpline as well.

    2. Company: Evision Infotech Pvt LtdProfile: Desktop Support Engineer Duration: 3rd June 2012 to 30 th March 2013

    Job Responsiblity :

    Handled Desktop, Laptop of HP, Compaq. Printers of, Epson HP Models. Installation, Configuration Windows XP /Vista/Windows7 & Compatible, Software Installation. Troubleshoot problems of Driver & Devices. Configuration IP Address and LAN services maintaining. Installation and Configuration of Outlook Express and Ms Outlook /Application Software. Diagnosing and rectifying any Virus Problems using Anti-Virus tools. Installation and Configuration of Local & Network Printer/Scanners etc.

    B-Tech from KUK. University, Kurukshetra

    12th Passed From H.B.S.E.

    10th Passed From H.B.S.E.

    Personal Details

    Fathers Name : Sh. Munni Lal Permanent Address : Tele-Phone exchange near sukhdev nagar near Bus-

    stand Panipat

    Marital Status : SingleDate of Birth : 12-03-1989Hobbies : Playing Cricket and listening to music

    Team Work Flexibility Good Communication Skills Ability to learn and adapt to new work culture

    Positive Attitude

    Declaration

    I hereby declared that all the above written particulars and details are true to the best of my knowledgeand belief, can be proven, whenever required.

    Place:

    Date: Shiv Kumar

    Educational Qualification

    Strength