shiv kumar dl2 profile
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8/13/2019 Shiv Kumar DL2 Profile
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Page 1 of 2 Shiv Kumar
CURRICULUM – VITAE
Shiv kumar
Objective
To be associated with an organization where I can utilize my technical learning in Productive and efficientmanner. I want to have a challenging career in the field of Computer Hardware & networking. An esteemedorganization with enough scope for growth and learning.
Technical Skill
Operating Systems Windows 2008 Server, Windows 2003 Server, Windows 7 and XP .
Server Applications Active Directory, DHCP Server, WDS, File Server, MacAfee Server, ApplicationServer, Symantec Backup Exec.
Networking TCP/IP, DHCP, DNS, VLAN, Wireless Connectivity.
Mailing IBM Lotus Notes,Microsoft Outlook, Outlook Express, Live Mial.
Support Tools MS Office 2010, MacAfee Virus Scan. Remote desktop connection, Net Meeting, Team viewer, VNC etc.
Hardware All Models of HP, Compaq, Acer Computers & Notebooks, Printers, Desktop &Laptop troubleshooting Including H/W part, Replacement. Software Installation &Troubleshooting.
Professional Experience ( 3 Year- 6 Month)
1. Company: IFFCO TOKIO GENERAL INSURENCE
(Presently, I am working as Senior Desktop Engineer- L2 (26th April 2013 to till Date) in this Site is undergoingof WIPRO InfoTech Ltd. I have been working there on behalf of (Prograssive infovision Pvt. Ltd.)
Job Responsiblity :
Handling day to day technical queries & provides technical support to clients.
Join all Desktop & Laptop in Domain & Provide User’s right on Share Drives.
Managed user accounts, groups and controlling access rights using Active Directory.
Installation, Configuration Windows XP / Windows Vista / Windows7 / Windows 2k3 & 2k8 Server OS.
Installation and Configuration of Outlook Express and Ms Outlook, Application Software.
Provided First level support on Microsoft Office Communicator 2007 based problems.
Responsible for Assembling of All types of PC’s Compatible Software Installation.
Troubleshoot problems of Hardware, Software, Driver & Devices
Installation Configuration & Maintain Local & Network Printer/Scanners etc.
Installation Configuration & Maintain various Network cards, Modems IP Address & LAN services.
: +918901185822
+919910961969
Mail ID:[email protected]
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Page 2 of 2 Shiv Kumar
Anti-Virus security using MacAfee, Diagnosing & rectifying any Virus Problems using Anti-Virus tools.
Call logging of hardware issues, vendor as well as company e-helpline and take follow up to the vendor andupdate along with the e-helpline as well.
2. Company: Evision Infotech Pvt Ltd
Profile: Desktop Support Engineer
Duration: 3rd June 2012 to 30th March 2013
Job Responsiblity :
Handled Desktop, Laptop of HP, Compaq. Printers of, Epson HP Models.
Installation, Configuration Windows XP /Vista/Windows7 & Compatible, Software Installation.
Troubleshoot problems of Driver & Devices. Configuration IP Address and LAN services maintaining.
Installation and Configuration of Outlook Express and Ms Outlook /Application Software.
Diagnosing and rectifying any Virus Problems using Anti-Virus tools.
Installation and Configuration of Local & Network Printer/Scanners etc.
B-Tech from KUK. University, Kurukshetra
12th Passed From H.B.S.E.
10th Passed From H.B.S.E.
Personal Details
Father’s Name : Sh. Munni Lal Permanent Address : Tele-Phone exchange near sukhdev nagar near Bus-
stand Panipat
Marital Status : Single
Date of Birth : 12-03-1989Hobbies : Playing Cricket and listening to music
Team Work
Flexibility
Good Communication Skills
Ability to learn and adapt to new work culture
Positive Attitude
Declaration
I hereby declared that all the above written particulars and details are true to the best of my knowledge
and belief, can be proven, whenever required.
Place:
Date: Shiv Kumar
Educational Qualification
Strength