shiv kumar dl2 profile

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Page 1 of 2 Shiv Kumar CURRICULUM  VITAE Shiv kumar Objective To be associated with an organization where I can utilize my technical learning in Productive and efficient manner. I want to have a challenging career in the field of Computer Hardware & networking. An esteemed organization with enough scope for growth and learning. Technical Skill Operating Systems Windows 2008 Server, Windows 2003 Server, Windows 7 and XP . Server Applications Active Directory, DHCP Server, WDS, File Server, MacAfee Server, Application Server, Symantec Backup Exec. Networking TCP/IP, DHCP, DNS, VLAN, Wireless Connectivity. Mailing IBM Lotus Notes,Microsoft Outlook, Outlook Express, Live Mial. Support Tools MS Office 2010, MacAfee Virus Scan. Remote desktop connection,  Net Meeting , Team v iewer, VNC etc. Hardware All Models of HP, Compaq, Acer Computers & Notebooks, Printers, Desktop & Laptop troubleshooting Including H/W part, Replacement. Software Installation & Troubleshooting. Professional Experien ce ( 3 Year- 6 Month) 1. Company: IFFCO TOKIO GENERAL INSURENCE (Presently, I am working as Senior Desktop Engineer- L2 (26 th  April 2013 to till Date) in this Site is undergoing of WIPRO InfoTech Ltd. I have been working there on behalf of (Prograssive infovision Pvt. Ltd.) Job Responsiblity :  Handling day to day technical queries & provides technical support to clients.  Join all Desktop & Laptop in Domain & Provide User’s right on Share Drives.  Managed user accounts, groups and controlling access rights using Active Directory.  Installation, Configuration Windows XP / Windows Vista / Windows7 / Windows 2k3 & 2k8 Server OS.   Installation and Configuration of Outlook Express and Ms Outlook, Application Software.  Provided First level support on Microsoft Office Communicator 2007 based problems.  Responsible for Assembling of All types of PC’s Compatible  Software Installation.  Troubleshoot problems of Hardware, Software, Driver & Devices  Installation Configuration & Maintain Local & Network Printer/Scanners etc.  Installation Configuration & Maintain various Network cards, Modems  IP Address & LAN services.  : +918901185822 +919910961969 Mail ID:[email protected]

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Page 1: Shiv Kumar DL2 Profile

8/13/2019 Shiv Kumar DL2 Profile

http://slidepdf.com/reader/full/shiv-kumar-dl2-profile 1/2

Page 1 of 2 Shiv Kumar

CURRICULUM – VITAE

Shiv kumar

Objective

To be associated with an organization where I can utilize my technical learning in Productive and efficientmanner. I want to have a challenging career in the field of Computer Hardware & networking. An esteemedorganization with enough scope for growth and learning.

Technical Skill

Operating Systems  Windows 2008 Server, Windows 2003 Server, Windows 7 and XP .

Server Applications Active Directory, DHCP Server, WDS, File Server, MacAfee Server, ApplicationServer, Symantec Backup Exec.

Networking TCP/IP, DHCP, DNS, VLAN, Wireless Connectivity.

Mailing IBM Lotus Notes,Microsoft Outlook, Outlook Express, Live Mial.

Support Tools MS Office 2010, MacAfee Virus Scan. Remote desktop connection, Net Meeting, Team viewer, VNC etc.

Hardware All Models of HP, Compaq, Acer Computers & Notebooks, Printers, Desktop &Laptop troubleshooting Including H/W part, Replacement. Software Installation &Troubleshooting.

Professional Experience ( 3 Year- 6 Month)

1.  Company: IFFCO TOKIO GENERAL INSURENCE 

(Presently, I am working as Senior Desktop Engineer- L2 (26th April 2013 to till Date) in this Site is undergoingof WIPRO InfoTech Ltd. I have been working there on behalf of (Prograssive infovision Pvt. Ltd.) 

Job Responsiblity :

 Handling day to day technical queries & provides technical support to clients.

 Join all Desktop & Laptop in Domain & Provide User’s right on Share Drives. 

 Managed user accounts, groups and controlling access rights using Active Directory.

 Installation, Configuration Windows XP / Windows Vista / Windows7 / Windows 2k3 & 2k8 Server OS. 

 Installation and Configuration of Outlook Express and Ms Outlook, Application Software.

 Provided First level support on Microsoft Office Communicator 2007 based problems.

 Responsible for Assembling of All types of PC’s Compatible Software Installation.

 Troubleshoot problems of Hardware, Software, Driver & Devices

 Installation Configuration & Maintain Local & Network Printer/Scanners etc.

 Installation Configuration & Maintain various Network cards, Modems IP Address & LAN services.

 : +918901185822

+919910961969

Mail ID:[email protected]

Page 2: Shiv Kumar DL2 Profile

8/13/2019 Shiv Kumar DL2 Profile

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Page 2 of 2 Shiv Kumar

 Anti-Virus security using MacAfee, Diagnosing & rectifying any Virus Problems using Anti-Virus tools.

 Call logging of hardware issues, vendor as well as company e-helpline and take follow up to the vendor andupdate along with the e-helpline as well.

2.  Company: Evision Infotech Pvt Ltd

Profile: Desktop Support Engineer 

Duration: 3rd June 2012 to 30th March 2013

Job Responsiblity :

  Handled Desktop, Laptop of HP, Compaq. Printers of, Epson HP Models.

 Installation, Configuration Windows XP /Vista/Windows7 & Compatible, Software Installation.

 Troubleshoot problems of Driver & Devices. Configuration IP Address and LAN services maintaining.

 Installation and Configuration of Outlook Express and Ms Outlook /Application Software.

 Diagnosing and rectifying any Virus Problems using Anti-Virus tools.

 Installation and Configuration of Local & Network Printer/Scanners etc.

  B-Tech from KUK. University, Kurukshetra

  12th Passed From H.B.S.E.

  10th Passed From H.B.S.E.

Personal Details

Father’s Name : Sh. Munni Lal Permanent Address : Tele-Phone exchange near sukhdev nagar near Bus-

stand Panipat

Marital Status : Single

Date of Birth : 12-03-1989Hobbies : Playing Cricket and listening to music

  Team Work

  Flexibility

  Good Communication Skills

  Ability to learn and adapt to new work culture

  Positive Attitude 

Declaration

I hereby declared that all the above written particulars and details are true to the best of my knowledge

and belief, can be proven, whenever required.

Place:

Date: Shiv Kumar  

Educational Qualification

Strength