sureandar sundaram chennai 2.06 yrs

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  • 7/23/2019 Sureandar Sundaram Chennai 2.06 Yrs

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    SUREANDAR S

    PORTFOLIO SUMMARY

    To be in a challenging and equally competitive position where my experience andskills can be utilized to the maximum for the benefit of the company and to me as an

    individual.

    CAREER SUMMARY

    Total Years Exp: 2.6 years

    6 Monthsof experience in Agiine In!ia P"t. Lt!. !angalore " #$arch%&' "

    (ctober%&')

    2# Monthsof experience in $i%ro Te&hnoogiesin *ontract with

    Tea'(are So)tions !angalore + #,an%&& " ,an%&')

    TOOLS *ANDLED+

    $onitoring : -*-$ asaya -*($

    Ticketing : /T-$ !$* 0emedy

    1roblem $gmt : Executive $onitoring -ystem

    *ommunication : $- (utlook $- *ommunicator 2ync

    3ocumentation : $- (ffice -uite

    ACADEMIC ,UALIFICATION

    -.E CSE/ 01.11 ,ayam college of Engineering and

    Technology 4nna 5niversity.

    3harmapuri Tamil 6adu 7899 " 89&9;

    3II 04.11 urinovernment =igher -econdary school

    3harmapuri Tamil 6adu 7$ar 899?;.

    EMai+ s)rean!ars7g'ai.&o'

    Mo8ie+99##644:;;

  • 7/23/2019 Sureandar Sundaram Chennai 2.06 Yrs

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    TEC*NICAL TRAININ

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    1roathering root cause analysis for problems.

    $onitoring 150000+ mailboxes and Blacberry !sers !sing "#O$tool% All exchange servers are r!nning on &010'A(% Honeywell)n*rastr!ct!re incl!des 0 Exchange &010 servers, 1 Blacberry"ervers and 1-0 'omain controllers

    SYSTEM ADMINISTRATIONS

    4 person in charge of managing and maintaining a computer system or

    network.

    DUTIES PERFORMED+

    4lso responsible for supervision of backup and disaster recovery operations.

    1erformed system startups and shutdowns.

    $anaging and Troubleshooting Exchange 0ecipients like $ailboxes 32s

    0esource mailboxes and 1ublic folders.

    $onitoring server alerts and responding to those alerts according to the

    escalation process. Thorough understanding of -24 F (24s. *ontinuous track

    of tickets that are likely to violate -24 take necessary actions follow+up withconcerned engineers D drive to closure. 5nderstanding and adherence to -24

    severity matrix critical incident management process.

    Persona !etais

    3ate of !irth : 9? 4ugust &IJJ

    >ender : $ale1ermanent 4ddress : &F&?' 6orth -treet ottaour

    4dhiyamaan ottai 71.(;

    3harmapuri 73.T;Tamilnadu " 'J9G.

    De&aration

    / hereby declare that the information furnished above is true correct and completeto the best of my knowledge and my self+belief.

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    DATE+ Yours truly

    PLACE+ SUREANDAR S/