N. Vasudevan# 8008683030

n.vasudevan@apollopharmacy.orgnvasudevnv@yahoo.com

21 Yrs. of Rich Experience – Apollo Pharmacy.-Apollo Hospitals Group- Retail and Hospital Based Pharmacy.

Asia Leading Pharmacy Chain.

Profile: “Suitable Supply Chain-Distribution Centre, IT - Designing (Hospital & Retail), Inventory Management, Hospital Based Operations, Retail operations, Call Centre and Marketing - Business Development”.

Retail- Any Industry Hospital Hospitality

Highlights:

Worked in new initiated Projects

Opened 1st Retail Pharmacy Stores in Northern Region

Opened 1250 outlets – Up to March 2016

Closing outlets 0.33%

Initiated “Destination / Bigger” Format

Turned East / West Region - Profitable–

Acquisition - Corporate & Stand Alone

Developed new projects (Retail & HBP)

Open Format

Visual Merchandising

Handled more than 500 / FY

Accreditation- NABH, JCI & ISO

Warehouse & Supply Chain

Integrated Software - LSI, Al-data, Wipro, Akhil Systems & Microsoft

Marketing- Corporate , Call Centre, Retail - Dr. Connect, Online ,PDB

Process Architect

o IMCLo SPS Apollo Hospitalo BOT o Acquisition

PERSONAL SUMMARY

Silent and Result oriented performer

Over 21 years of experience in areas of retailing, healthcare, guest service, operations, business development and franchising activities.

Proficient in handling group operations of a Hospital and Retail chain of stores. Possessing rich abundance working knowledge A capable, results oriented with experience of leading high performance teams

and of successfully increasing efficiency and productivity whilst reducing costs and inefficiencies. Ability to keep a level head at all times,

Optimistic Nature Risk & Challenged nature Passion - Innovative. Strength – Profit Error free

Excellent knowledge of Retail & Corporate Acquisition

Transparency o Work o Bottom & Top level approach

21 Yrs. Serving with Apollo Hospitals Group, Unit Apollo Pharmacy, Leaders in Retail Pharmacy in Asia with an annual turnover around 3500 Cr. & 13000 Employee – FY 15-16

Employee is as an Asset o Motivated Free Hand working - o Growth – Down Level approach

Managing FY 500Cr. 21% share contribution

AREAS OF EXPERTISE:-

Retail and Hospitals Based operations, Supply Chain & Logistics, IT- Customise Software, Designing - Standard Operating Procedure, Profit & Loss , Budgeting, Implementation / Execution ,Stand Alone & Corporate Acquisition, Corporate and Retail Marketing, HR- Budgeting, MIS Reports

WORK PROFILE

August 2016 - March 2011 General Manager- RetailPAN India-BOT Operations-

H&B- Nutrients Supplement & Sports / Fitness Nutritional Products – UK based - 1870 Products- range of around 3K SKU’s

Built, Operate & Transfer – Newly initiated which focus on new opening & new formats & faster expansion

o Site Finalization, Negotiation o Format – Open / Closedo Customized Site Designo Break Eveno Business Developmento Merchandising Visualo Acquisition (Corporate & Retail)o Budgeting

Assets Civil Work Inventory Openings Manpower Recruitment Sales BE Period Expenses Control Gross Profit

Supervising o 650 outlets –PAN India o 18 – Manager o 150 + - Executives o 2400+ - Employees

Currently handling:-Holland & Barrett – Implementation – 200 Stores-PAN India

Commissioned from August 2016 – 27 Stores implemented BOT- OperationsAcquired Outlets- M/s. Hetero

Accomplishments:-o Architect SOPo Initial Inventory

o Reorder fixation Replenishment

o Bounced Articleso Reduced inventory

Initiated Improvised Visual Merchandisingo Categorized Display

o Increased Average Bill Valueo Increased Customer Walk-inso Sales output per Sq.fto Display Income o Continual Improvised Merchandising

Succeeded Format - Open & Bigger

Stand Alone Acquisition - 60 Acquisition

o Asseto Inventory o Casho Saleso Manpowero Liasoning

Acquisition – M/s. Hetero Retail & Stand Alone Outlets Deputed in Acquiring M/s. Hetero – Corporate Chain of retail pharmacy operated 320 outlets In Andhra Pradesh, Telegana & Chennai

Complete Operation In-Charge for Acquisition and day to day operations Acquired Distribution Centre and Retail Pharmacies Acquired –Call Centre

Accomplishments:- Acquired all outlets (320) in 7 days Acquired Ware House in 2 days Taking over of Inventory , Assets and Manpower etc.,

- Migration Processed. Operations

o Distribution Centreo Purchases

o Logistics & Reverse Logistics Asset Finance Manpower IT Liasoning Designed Operating Procedure

Day to Day Operations Inventory Effective Service- Right Availability / Right Time

Implemented Visual Merchandising Designed Call Centre Process

Software Allocations Follow- up Methodology for repeated Walk-ins

o Accordance to Medication o Accordance to Dosageo Accordance to Customer buying pattern

Reduced Discount - 8.5% to 6% -Aiming to 5.5%

Tracking of Missed Customers Door Step / Call Centre

High Bill Value Chronic Discount

Error Free AcquisitionCall Centre:-

Post-Acquisition of M/s. Hetero Call Centre o Handled Team of 60 Memberso Follow of Regular Customerso Follow of Missing Customerso Identifying New Customers –Campso Allocation of team as per requirement.o Follow up of Home Deliveries - Increased

Details of same would be furnished separately.

March 2011 – March 2010Regional Head - Sr. Manager-Operations7 Hospitals - Telegana & AP Region

o Apollo Hospitals, Hyderabad, Telangana, 550 Bed Multi Speciality HospitalJCI Accredited Hospital

o NABH Accredited Hospital Apollo Hospital, Vizag, 110 Bed Multi speciality Hospital Apollo Hospital, Kakinada, 110 Bed Multi speciality Hospital Apollo Hospitals, Karim Nagar, Telangana, 120 Bed Multi Speciality

Hospital

o Apollo Hospitals, Bilaspur, 225 Bed Multi Speciality Hospitalo Apollo Hospitals, Goa, 125 Bed Multi Speciality Hospital;o Apollo Hospitals, Chittoor, Andhra Pradesh, 50 Bed Multi Speciality Hospital

Work Profile:- Responsible for Overall Pharmacy Operation. Day to Day Operation Handled Stores, Out Patient , Inpatient & OT Inventory Manpower Recruitment Profit & Loss Account Cost Reduction

March 2010 – March 2004 (Retail and Hospital Based Pharmacy)Regional Head - Manager-Operations-SPS Apollo Hospital-Punjab225 bedded Multi Speciality Hospital – 1st JCI Accredited Hospital – Punjab Region

Responsible for Overall Pharmacy Operation. Processed SOP Day to Day Operation Handled Stores, Out Patient , Inpatient & OT Inventory Purchases- (Logistics & Reverse Logistics) Human Resources Liasoning Profit & Loss Account Cost Reduction Developed Integrated Customized Software (Nursing Vs PAT Vs Pharmacy Vs Billing) (Departmental – Inter Vs Intra)

Accomplishments: India First Hospital Medication Management Process , been published in JCI website

for their quality and transparency in Work system Annual Turn Over – 6.21 BN-

Logistics and Supply Chain Management:- Handled SCM : – IMCL –Delhi and SPS-Ludhiana Handling of Purchases Handling of Inventory Management Handling of Stores Operations Handling of Reverse Logistics Handling of Short Expires Handling of Non Movement Handling of Logistics to Retail Outlets Handlin of Logistics to HBP

March 2004 – March 1996Executive – Operations- (Retail and Hospital Based Pharmacy)Indraprastha Apollo Hospital - New Delhi750 bedded Multi Speciality Hospital, 1ST JCI Accredited Hospital in India

Pharmacy Operations: In-patient, Out-patient, OT and Stores Processed SOP Day to Day Operation Handled Stores, Out Patient , Inpatient & OT Inventory Purchases Human Resources Liasoning Profit & Loss Account Cost Reduction Developed Integrated Customized Software (Nursing Vs PAT Vs Pharmacy Vs Billing) (Departmental – Inter Vs Intra)

Retail Pharmacy Operations-NCR

Expanded 1st Retail Outlet in Northern Region Delhi NCR Chandigarh- Punjab Noida- UP Gurgaon- Haryana

Accomplishments: Stabilized Operations - FY Turn Over

Hospital – 18.25 BN Retail - 27.67 BN

Currently 225 Pharmacies Operational in Northern Region

Logistics and Supply Chain Management:- Handled SCM : – IMCL –Delhi and SPS-Ludhiana Handling of Purchases Handling of Inventory Management Handling of Stores Operations Handling of Reverse Logistics Handling of Short Expires Handling of Non Movement Handling of Logistics to Retail Outlets Handlin of Logistics to HBP

1996 to 1995 - Apollo Hospitals Enterprise Ltd. , Unit: Apollo Pharmacy.Joined as Marketing Asst. – Worked in Chennai, Tamil Nadu

Responsible for Generating Corporate Business New Corporate tie-ups Payment follow-ups

Self-Interested / PassionArchitected Error Free Inventory Methodology - Unique Customer Buying Pattern

As Manual reorder fixation was time consuming – Right Availability / Right Time / Right Qty which was difficult to monitor from back end due to more number of outlets / Articles (Approx. 8000) and wide spread across to monitor , which was purely depended on front end staff and did not have any methodology of reorder fixation.

Arrivedo Dynamic Process –

o Auto Fixation Cycle & Safety Stocko Auto updating Cycle & Safety Stocks continually

Faster Replenishment Front end Availability In accordance Customer buying pattern In accordance Dosage

o Bouncing Articles Auto Replenishment Article fixation in accordance to reason

Accomplishments:o Avoided 100% manual interventiono Centralized Controlledo Arrived 90% Initial Inventory as requiredo Availability - Right Drug / Right Timeo Faster Service timeo Faster Growtho Increased Walk-inso Initial Inventory days from 60 to 45 days- o Reduced Non Movement / Short Expiry (Articles & Value)o Reduced front end work which contribute 60% o Several In-built advantages………..

Successes of BOT Operations is mainly due to above said Processes

PERSONAL SKILLS:- Good financial acumen Influencing within cross functional teams Results focused Very sincere and hard working in nature Honesty Positive attitude

KEY SKILLS AND COMPETENCIES:-

•Excellent hands on management & communications skills.•Able to communicate and present confidently, clearly and expressively.•Accustomed to working with senior management.•Able to think laterally to create options and solutions.•Skilled negotiator, with proven experience in a commercial environment

Considering personal growth as important career and to have productivity life which made me work in all regions took above said assignments in positive manner challenged several conditions which had several hiccups personally / officially.

Additional Responsibilities- Shared Intra Departmental Projects 1 Lac Club Existing - Market Based Assortment

o Inventory Controlo Replenishment Turns / Rotation

New Market Based Assortment – Initial Availability IT- New Development FMCG

o Assortment- Category

Present AddressPlot No. 356/351, Flat No. 201, Poojitha Srinivas Apartments, Friends Colony

Pappalguda, Manikonda, Hyderabad, Ranga Reddy Dist, Telegana

QualificationB.Sc.,

Loyola College- Chennai Tamil Nadu

PGDCA- New Delhi

References

Mr. V.C.RameshHead-Operations

M/s. IHX Ltd- Chennai(M) - 9000444175, 9884544175

Mr. J. SivakumuaranCEO

M/s. Kovai Medical Centre-Coimbatore-Tamil Nadu(M) - 7708662211

Dr. S. P. SinghCEO-M/s. NH Hospital-Bangalore-Karnataka

(M) - 9538002596