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    Axis Bank Aapka SolutionBanking On Technology & Market

    Segment For Competitive Space

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    ABOUT Axis Bank

    Dr. Adarsh Kishore Chairman

    Smt. Shikha Sharma Managing Director & CEO

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    ABOUT Axis Bank

    Incorporated as UTI Bank, headquartered in

    Mumbai

    First Branch inaugurated at Ahmadabad

    Completes first profitable year in operation in

    1995

    Deposit crosses Rs.10bn mark in 1996

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    .

    Opens its first international branch in

    Singapore

    Opens Representative Office in Shanghai

    Crosses the 2,000 ATM mark in 2006

    Opens a Full Licence Bank Branch in Hong

    Kong Re-brands itself as Axis Bank

    Mumbai, Jul 30 2007 : Join with UTI Bank

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    Current Shareholding Pattern of Axis Bank

    .

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    The Axis banks business is divided into four

    segments:

    Retail, corporate, treasury and merchant

    banking.

    Apart from this the bank is also into insurance,

    investment banking, credit financing, credit

    cards, and depository services etc .

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    Services

    Retail banking

    Deposits schemes

    Loans and advances

    Personal loans

    Housing loans

    Cards

    Consumer durables

    Auto loans

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    Personal banking

    Accounts

    Term deposit

    Fixed deposit

    Recurring deposit

    Cards

    Different variant like: Gold plus card, Gold card, Silver & silver

    plus cards.

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    Corporate banking

    Accounts

    Normal Current Account

    Trust/NGO Savings Account

    Services

    Private Equity, Mergers & Acquisitions

    Advisory Services

    Capital Market Funding

    E-Broking

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    Axis Bank Performance

    As on the year ended March 31, 2010 the

    Bank had a net profit of Rs 2514.53crores

    The bank now has 1035 branches including

    extension networks across 30 States and 4

    Union Territories.

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    The bank also has overseas offices in Singapore,

    China, Hong Kong and Dubai.

    Crosses the 4,293 ATM mark in Mar 2010

    Axis Bank share is now trading at Rs 1359.00 (18th

    Aug2010).

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    Axis Financial Position

    Particulars Mar 07 Mar 08 Mar 09

    Deposits 58,785.60 87,626.22 117,374.11

    Advances 36,876.48 59,661.14 81,556.77

    Share Capital 281.63 357.71 359.01

    Net worth 3,402.21 8,770.69 10,214.80

    Book Value 120.80 245.19 284.53

    Interest earned 4,560.40 7,005.32 10,835.49

    Interest expenditure 2,993.32 4,419.96 7,149.27

    Net profit659.03 1,071.03 1,815.36

    Net NPAs 0.61% 0.36% 0.35%

    Total Assets 73,257.21 109,577.84 147,722.06

    Return on Assets 1.10% 1.24% 1.44%

    Rs in crs.

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    Axis Bank Ratio Analysis

    Particulars Mar 07 Mar 08 Mar 09

    Capital Adequacy Ratio 11.57 13.73 13.69

    Net profit margin 12.01 12.22 13.31

    Operating Expense / Total Inc 23.26 26.20 24.95

    Return on Net worth (%) 19.37 12.21 17.77

    Net Interest Income/total funds 4.01 4.74 4.98

    Non Interest Income/total funds 0.03 0.02 0.06

    Net Profit / Total Funds 1.07

    1.17

    1.41

    Earning per share 23.40 29.94 50.57

    Equity Dividend (%) 45.00 60.00 100.00

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    Comparative Ratio Analysis

    Particulars Axis HDFC

    Capital Adequacy Ratio 13.69 13.60%

    Net profit margin 13.31 11.35

    Operating Expense / Total Inc 24.95 35.06

    Return on Net worth (%) 17.77 15.32

    Net Interest Income/total funds 4.98 6.86

    Net Profit / Total Funds 1.41 1.42

    Earning per share 50.57 52.77

    Equity Dividend (%) 100.00 100.00

    Net Interest margin (%) 3.33 4.40

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    Comparative Reach Analysis

    Banks Branches ATMs Cities

    Axis 1035 4293 515

    HDFC 1416 3382 550

    ICICI 950 3500 21,408

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    Axis Bank

    Marketing Overview

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    Mission

    Customer Service and Product Innovationtuned to diverse needs of individual andcorporate customers.

    Continuous technology up gradation whilemaintaining human values.

    Progressive globalization and achieving

    international standards. Efficiency and effectiveness built on ethical

    practices.

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    Marketing Objectives

    Axis Bank want to achieve following marketingobjectives by the end of the year 2011.

    To get the market capitalization 500 Crore

    To get the 200 Crore retail investment.

    To get 125 Crore Corporate investments. To get the 175 Crore Capital investments.

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    Axis Bank Shift In Strategy

    A. Corporate assets being the focus areaB. Focus on retail finance segment

    C. Physical & Technology infrastructure

    improvement

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    Current Strategy

    A. Managing the changing customer needs

    B. Risk Management

    C. Dealing with regulations

    D. Keeping pace with technology

    E. Product and service innovation

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    Complementary Strategies for Business

    Growth & Development

    Strategic grouping and joint partnerships

    Tie up with Maruti and Hyundai for selling

    car loansTie up with Bajaj Allianz General Insurance

    ATM sharing based on alliances such as SBI

    and multibank payment networks

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    Value Chain Activities

    It Outsourcing selected value chain activities

    1.Outsourcing recruitments to

    monsterindia.com2. Outsourcing print action to Xerox

    3. ATM management

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    Offensive (unsatisfied) Strategic

    Moves

    Superior Customer Service

    Range of services on ATM machine

    Aggressive growth in card business

    Expansion of environmental reach

    Financial Advisory Services

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    Use of Internet

    I-Connect net banking service

    Internet based electronic payment portal

    E-Payment facility for payment of centralexcise & service tax

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    SWOT ANALYSIS OF AXIS BANK

    STRENGTHS:

    Brand Name

    Support of various promoters.

    High level of services.

    Knowledge of Indian market.

    WEAKNESS:

    Not having good image.

    Market capitalization is very low.

    Not been fully able to position itselfcorrectly.

    OPPORTUNITIES:

    Growing Indian banking sectors.People are becoming more service

    oriented.

    In the global market.

    Dissatisfied Customers.

    Business advising for smaller Players

    THREATS:

    Advent of MNC banks

    Foreign banks

    Govt. banks

    Future market trends.

    SWOT

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    Positioning strategy

    Axis bank has positioned itself as a bankwhich gives higher standard of servicesthrough product innovation for the diverse

    need of individual & corporate clients. So theywant to highlight following points in theirpositioning statement:

    Customer oriented

    Service oriented Product innovation

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    Features Of Axis Bank

    Anywhere Banking

    Instant Fund Transfer

    Internet Banking At-Par (Multicity) Chequebook

    ATM cum Debit Card

    Mobile Banking , Mobi

    Phone Banking

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    TECHNOLOGICAL ADVANCEMENTS

    Extensive Network .

    Centralized transaction processing system

    Centralized Phone Banking system

    Mobile Alert Service.

    NEFT ( National Electronic Fund Transfer)

    Real Time Gross Settlement (RTGS).

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    New plans

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    Tie-ups with various Govt. Departments:

    Govt. Departments:

    MCD - Municipal Tax or Fees ePayments

    MCD - eTendering Project Sampark - Utility Bill ePayments

    Bangalore One Project - Utility Bill ePayments

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    Alternate Channels:

    ATM Channel

    Internet Banking Channel

    Mobile Banking Channel

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    ATM Channel

    All its ATMs are connected to Base24 ATM switch

    The Bank through its ATMs offers the following services:

    Banking Services Mobile Banking Services

    Bill Payment e.g.: BSNL, MTNL

    Life Insurance Corporation Premium Payment

    Purchase and recovery of UTI Mutual Fund Schemes

    through the ATM.

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    Internet Banking Channel:

    Axis bank provides a number of value-added services on the

    Internet banking platform

    Services:

    a) Funds Transfers

    b) Bill payment

    c) Shopping

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    Mobile Banking Channel:

    Debit or credit in your account:

    Receive alerts on your mobile phone every time there is a

    debit or credit in your Axis Bank account for more than

    Rs. 5,000

    You can also request for the following information:

    - Balance

    - Last three Transactions- Know the status of your cheque

    - Request security balance in demat account

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    Growth Prospects of Axis

    Over the last five years, the CAGR (Compound AnnualGrowth Rate) for loan growth for the banking industry

    has been 25-26 per cent for Axis Bank it has been

    above 40 per cent.

    In FY09 its advances grew at the rate of 37.5 per cent. In FY10 they are expected to grow at the rate of 27-28

    per cent and in FY11 at 25 per cent.

    For the banking industry as a whole, the loan book is

    expected to grow at 18 per cent in FY10 and 16 per

    cent in FY11.

    Thus, Axis Banks fast pace of growth is expected to

    sustain over the next couple of years.

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    Core Values of Axis

    Customer Satisfaction through

    Providing quality service effectively and efficiently

    Periodic Customer Service Audit

    Maximizations of Stakeholder value Success through Teamwork, honesty and People

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    Conclusion !!!!

    AXIS bank has differentiated itself very well on the basis of

    high level service and product quality.

    They have successfully implemented the change and due tothis their market share has increased only despite of tough

    competition overcome.