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  • 8/3/2019 Avaya - SIPTrunkingSeminar

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    2009 Avaya Inc. All rights reserved.

    Introduction to SIP TrunkingAlan KleinConsulting Systems [email protected] 2009

    mailto:[email protected]:[email protected]
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    2009 Avaya Inc. All rights reserved.

    Flavors of SIP Trunking

    Service Provider Service Provider

    Service ProviderEnterprise / Contact Center

    (one or multiple locations)

    Enterprise / Contact Center Enterprise / Contact Center

    Enterprise / Contact Center Application Servers

    SIP trunking can be over the LAN, WANor dedicated circuits.

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    2009 Avaya Inc. All rights reserved.

    Building Blocks of SIP Trunking

    Service Provider

    Service

    Session Border Controller (SBC)

    Customer Premise

    Edge security device: SBC, Firewall, etc

    Communication Platform: Server(s), Gateway(s),SIP Proxies, etc

    Application Servers: messaging, video & audio conferencing,collaboration tools, IM, Presence, and more

    Endpoints: hardphones, softphones, mobile devices,application integration

    ServiceProvider

    SBC Server / Gtwy

    or direct connection

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    2009 Avaya Inc. All rights reserved.

    Building a SIP Trunk (Drag & Drop)

    ServiceProvider

    Avaya Communication Manager (IP-PBX)

    Avaya SIP Enablement Server (SIP Proxy)

    Session Border ControllerApplication Notes for Configuring Avaya Communication Manager SIPTrunking to a Typical SIP Service Provider Issue 1.1http://www.avaya.com/master-usa/en-us/resource/assets/applicationnotes/genspsiptrk-v1-1.pdf

    http://www.avaya.com/master-usa/en-us/resource/assets/applicationnotes/genspsiptrk-v1-1.pdfhttp://www.avaya.com/master-usa/en-us/resource/assets/applicationnotes/genspsiptrk-v1-1.pdfhttp://www.avaya.com/master-usa/en-us/resource/assets/applicationnotes/genspsiptrk-v1-1.pdfhttp://www.avaya.com/master-usa/en-us/resource/assets/applicationnotes/genspsiptrk-v1-1.pdfhttp://www.avaya.com/master-usa/en-us/resource/assets/applicationnotes/genspsiptrk-v1-1.pdfhttp://www.avaya.com/master-usa/en-us/resource/assets/applicationnotes/genspsiptrk-v1-1.pdfhttp://www.avaya.com/master-usa/en-us/resource/assets/applicationnotes/genspsiptrk-v1-1.pdfhttp://www.avaya.com/master-usa/en-us/resource/assets/applicationnotes/genspsiptrk-v1-1.pdfhttp://www.avaya.com/master-usa/en-us/resource/assets/applicationnotes/genspsiptrk-v1-1.pdfhttp://www.avaya.com/master-usa/en-us/resource/assets/applicationnotes/genspsiptrk-v1-1.pdfhttp://www.avaya.com/master-usa/en-us/resource/assets/applicationnotes/genspsiptrk-v1-1.pdf
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    2009 Avaya Inc. All rights reserved.

    ServiceProvider

    SIPProxy

    Architecture

    3rd partysystems

    High Density Gateways(Avaya G860)

    VoicePortal

    Outsourcer

    CommunicationManager systems

    BranchAgents

    RemoteAgents

    BusinessApplications

    Conferencing Unified Messaging

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    2009 Avaya Inc. All rights reserved.

    CM to ITSP (Outbound call)

    If the Far-end Domain isfilled out then the Request

    URI and the To headers

    will reflect the information. The Public-unknownnumbering plan inserts theFrom extension.

    The Near-end Clan for the

    signaling group has an ip-network-regionauthoritative domain thatwill appear in the From

    header.

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    2009 Avaya Inc. All rights reserved. 7 2007 Avaya Inc. All rights reserved. Avaya Proprietary & Confidential. Under NDA

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    2009 Avaya Inc. All rights reserved.

    The Enterprise InfrastructureAlan KleinConsulting Systems [email protected] 2009

    mailto:[email protected]:[email protected]
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    LAN

    Avaya Communication Manager G650 Gateways

    Digital/Analog

    IP Phone

    IP WAN

    A

    E

    B

    D

    C

    The Enterprise Infrastructure

    Micro SitesG250

    S8300 LSP or basic

    survivability

    Small Sites G350S8300 LSP or basic

    survivability

    Medium SitesG450s

    S8300 LSP

    Large and/orBackup Sites

    G650, ESS

  • 8/3/2019 Avaya - SIPTrunkingSeminar

    10/13 2009 Avaya Inc. All rights reserved.

    Limitation & Challenges of Private IP (H.323/SIP) Trunking

    IP WAN

    PSTNLocal &

    Long Distance

    IP Data &Telephony

    Private IP (H.323/SIP) trunks are limited to VoIP communications between internal systems/sites Separate TDM interfaces are required for external communication (partners/suppliers/customers) Extra cost, extra hardware, extra complexity

    Customers/ Partners/ Suppliers

    LAN LAN

    Why SIP Trunking?

    IP Phone IP Phone IP Phone IP Phone

    Internal Communications

    http://www1.avaya.com/enterprise/photo_library/cgibin/show.cgi?show%3AProduct%3Apl-tst-259%3A4620%20IP%20Telephone%3ARight%20angle%20view%20of%204620%20IP%20Telephone%3Apltst259_lo.jpg%3Apltst259.jpg%3Apl-tst-259%3B4620%3Bdigital%20telephone%3B4620%20telephonehttp://www1.avaya.com/enterprise/photo_library/cgibin/show.cgi?show%3AProduct%3Apl-tst-259%3A4620%20IP%20Telephone%3ARight%20angle%20view%20of%204620%20IP%20Telephone%3Apltst259_lo.jpg%3Apltst259.jpg%3Apl-tst-259%3B4620%3Bdigital%20telephone%3B4620%20telephonehttp://www1.avaya.com/enterprise/photo_library/cgibin/show.cgi?show%3AProduct%3Apl-tst-259%3A4620%20IP%20Telephone%3ARight%20angle%20view%20of%204620%20IP%20Telephone%3Apltst259_lo.jpg%3Apltst259.jpg%3Apl-tst-259%3B4620%3Bdigital%20telephone%3B4620%20telephonehttp://www1.avaya.com/enterprise/photo_library/cgibin/show.cgi?show%3AProduct%3Apl-tst-259%3A4620%20IP%20Telephone%3ARight%20angle%20view%20of%204620%20IP%20Telephone%3Apltst259_lo.jpg%3Apltst259.jpg%3Apl-tst-259%3B4620%3Bdigital%20telephone%3B4620%20telephone
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    SIP TrunkingA Single Pipe to the Cloud

    WAN

    PSTNLocal &

    Long Distance

    H.323

    Customers/ Partners/ Suppliers

    LAN LAN

    IP Phone IP Phone IP Phone IP Phone

    Single IP link for voice/data Optimize use of WAN access by consolidating voice and data services Reduce PSTN interfaces for long-distance and local access Assign local telephone numbers to any virtual location, independent of physical location Prepares for future SIP solutions

    http://www1.avaya.com/enterprise/photo_library/cgibin/show.cgi?show%3AProduct%3Apl-tst-259%3A4620%20IP%20Telephone%3ARight%20angle%20view%20of%204620%20IP%20Telephone%3Apltst259_lo.jpg%3Apltst259.jpg%3Apl-tst-259%3B4620%3Bdigital%20telephone%3B4620%20telephonehttp://www1.avaya.com/enterprise/photo_library/cgibin/show.cgi?show%3AProduct%3Apl-tst-259%3A4620%20IP%20Telephone%3ARight%20angle%20view%20of%204620%20IP%20Telephone%3Apltst259_lo.jpg%3Apltst259.jpg%3Apl-tst-259%3B4620%3Bdigital%20telephone%3B4620%20telephonehttp://www1.avaya.com/enterprise/photo_library/cgibin/show.cgi?show%3AProduct%3Apl-tst-259%3A4620%20IP%20Telephone%3ARight%20angle%20view%20of%204620%20IP%20Telephone%3Apltst259_lo.jpg%3Apltst259.jpg%3Apl-tst-259%3B4620%3Bdigital%20telephone%3B4620%20telephonehttp://www1.avaya.com/enterprise/photo_library/cgibin/show.cgi?show%3AProduct%3Apl-tst-259%3A4620%20IP%20Telephone%3ARight%20angle%20view%20of%204620%20IP%20Telephone%3Apltst259_lo.jpg%3Apltst259.jpg%3Apl-tst-259%3B4620%3Bdigital%20telephone%3B4620%20telephonehttp://www1.avaya.com/enterprise/photo_library/cgibin/show.cgi?show%3AProduct%3Apl-tst-259%3A4620%20IP%20Telephone%3ARight%20angle%20view%20of%204620%20IP%20Telephone%3Apltst259_lo.jpg%3Apltst259.jpg%3Apl-tst-259%3B4620%3Bdigital%20telephone%3B4620%20telephone
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    Components of SIP Trunking Solution

    SIP

    Modular Messaging

    Voice Portal

    CM Branch EditionCommunication Manager

    SESMeeting Exchange

    SBC

    DS3/ISDN

    G860

    IP Office

    CustomersPartnersSuppliers

    Avaya one-X

    Communicator

    ITSPPSTN

    SIP

    SIP

    Customers

    PartnersSuppliers

    http://www1.avaya.com/enterprise/photo_library/cgibin/show.cgi?show%3AProduct%3Apl-tst-259%3A4620%20IP%20Telephone%3ARight%20angle%20view%20of%204620%20IP%20Telephone%3Apltst259_lo.jpg%3Apltst259.jpg%3Apl-tst-259%3B4620%3Bdigital%20telephone%3B4620%20telephone
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