avaya portfolio

7/29/2019 AVAYA Portfolio

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1 2008 Avaya Inc. All rights reserved. PT. Jaya Teknik Indonesia

About AVAYA

AVAYA Solutions

Why Jaya Teknik?

Discussion


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AVAYA, a Global Leader inBusiness Communications

$5+ billion leader in IP telephony and communications applications

Global presence

58% U.S.; 42% International

Product sales: 43% direct; 57% indirect

100,000,000 users of Avaya globally 1 million businesses in 150 countries

More than 900 of the Fortune 1000

Industry leading R&D with 4000+ patents / applications(1)

2,500 distribution partners; 4,200 ISVs

18,000 Employees worldwide

Track record in managing effectively through technology transitions Former division of AT&T and Lucent, spun-out as independent company in October 2000

Acquired by private equity firms Silver Lake Partners & TPG Capital in October 2007

Sources: IDC, Synergy, Infotech, Frost and Sullivan and others(1) Worldwide patents, including pending applications

57.8%

29.9%

8.4%

3.9%

NAR EMEA APAC CALA

Revenue % by Region


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Continued R&D Investment

Strategy of consistently investing in

R&D in order to support applications

leadership and software development

~75% of R&D is software based

Avaya Labs around the globe

U.S., Germany, Israel, India Japan,Singapore

Policy of strong R&D investment to

continue

R&D as a % of Revenue

17.3%

0%

5%

10%15%

20%

25%

FY 07

15.7%12.6%


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AVAYA World Wide Market Share inEnterprise Telephony

40%

0%

10%

20%

30%

40%

50%

FY 07

13%9%

Sources: DellOro

AVAYA World Wide Market Share in IPTelephony

24%

0%

10%

20%

30%

40%

50%

FY 07

24%14%

AVAYA Market Share

Sources: Synergy Research


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AVAYA World Wide Market Share inCall Center

38%

0%

10%

20%

30%

40%

50%

FY 07

13%11%

Sources: Gartner, Inc., Market Share, ContactCenters, Worldwide, 2007, D. Kraus, June, 2008

AVAYA World Wide Market Share inConverged Telephony

37%

0%

10%

20%

30%

40%

50%

FY 07

16%2%

AVAYA Market Share

Sources: Synergy Research


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Avaya in APAC

1,700+ employees

Regional Headquarters: Singapore

Presence in 11 countries

85+ Business Partners

6 NOC/Technical Support Centers

9 Executive Briefing Centers

4 Training Centers

Avaya Labs R&D: India, Australia,

Japan, Singapore, China, & Korea


7/217 2008 Avaya Inc. All rights reserved. PT. Jaya Teknik Indonesia

About AVAYA

AVAYA Solutions

Why Jaya Teknik?

Discussion



AVAYA IP-PABX System

AVAYA S8300C Media ServerSimplex Blade Form

Can handle up to 450 Extension (Analog, Digital, IP)

Can handle up to 450 Trunk (Analog, Digital, IP)

Can handle up to 10.000 BHCC (Busy Hour Completions)

Support LSP Mode




AVAYA G450 Media Gateway19 Rack Mounted, 3U High

Has 8 Media Module Slots

If Combine with AVAYA S8300C Media Server then can have up to 450

Extensions & 450 Trunks

If Combine with AVAYA S8510 Media Server then can have up to 2400

Extensions & 800 Trunks

Support LSP & SLS Mode




AVAYA IP-Phone 9640DisplayHi-Resolutions Color3.8 320x240

USB interface

Ethernet switch (2 interfaces)10/100 or Gigabit module

can be addedPoE 802.1afClass 2

Adjustable display

Wall mountable

Customizable faceplate

12-month warranty

Hearing-aid, TDD compatible

WML applications

Unicode support for 14 languages

Call log, and Contacts applications

Security, Authentication, QoS, H.323, and SIP

compatibility




AVAYA IP-Phone 9620USB interface

PoE 802.1afClass 2

Adjustable display

Wall mountable

Customizable faceplate

12-month warranty

Hearing-aid, TDD compatible

WML applicationsUnicode support for 14 languages

Call log, and Contacts applications

Security, Authentication, QoS, H.323, and SIP

compatibility




AVAYA IP-Phone 16083 x 24 Character Backlight Display

Contacts application with up to 100 entries

Call Log application with up to 100 entries

Integrated Ethernet Switch

Full duplex 2-way speaker with Omni directional

microphone

IP H.323 support only

Codec include G.711, G.729A/B, G.726

Quality of Service (QoS) using 802.1p/Q and/or DiffServ




AVAYA IP Speakerphone 4690Can store up to 50 Numbers of Contacts or Speed Dials

Visual Alerting

Multi Language Support

H.323 Communication Protocol

Support Voice Codec G.711, G.729A

QoS Support (802.1 p/Q DiffServ)




AVAYA IP Soft-phoneAccess to AVAYA Communication

Manager Station Features

Local Phone Directory

Call Log and Redial List

Instant Messaging (IM)-only mode of

operation

Bluetooth Headset Support

Enhance Desktop Integration

Password Protected Login Session




AVAYA Extension to Cellular FeatureOne Number Availability

Simultaneous Ringing

Office Caller ID

Continuous Connection

Cellular Standard Independent



Benefit using AVAYA IP-PABX System

Simplicity: Simple in wiring management, only need one cable for Data and VoiceInvestment Protection: No need to change the IPT Infrastructure if you want toimplement AVAYA's Unified Communication Solutions in the future

Lower Operational Cost

Security: Industry-leading end-to-end media encryption protects each IP call

Productivity: make mobile employees Enterprise-Enabled, one-name/one-number accessibility, connected to the organization as if they were at their desk

Interoperability: AVAYA uses industrys standards and optimizes its applicationsto run on any network

Experience and Support: AVAYA has been the telephony industry leader for

decades resulting in the broadest suite of communications applications,innovations, and services to deliver best in class IP



About AVAYA

AVAYA Solutions

Why Jaya Teknik?

Discussion



Why JAYA TEKNIK?

ISO 9001:2000 Certified as Standard operation to deliver high level andconsistent customer support

Certified Engineers to deliver customization of your call centerrequirements

Complete demo systems and training facilities for hands-on experienceprior to implementation

High Availability of spare parts for faster problem resolution, supported by24x7 hotline services

Certified sales to better understanding your business needs, supported by

solid management with long experience in business



Who is JAYA TEKNIK?

1970, Establish as part of PEMBANGUNAN JAYA GROUP

1991, become the First Authorized Distributor of AT&T wholater change its name to Lucent Technologies in 1996 and in

October 2000 further spin-off to be a new company called

AVAYA

1995, Certified ISO 9001:2000 Standard Procedure in theInstallation and Maintenance Process by PSB, Singapore



About AVAYA

AVAYA Solutions

Why Jaya Teknik?

Discussion


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