focus - delhi 3

8/8/2019 Focus - Delhi 3

1/19

GOALS IS IN WRITING

ARE DREAMS

WITHDEADLINES


2/19

FINANCIAL:Total target for 2010 Rs.2,00,00,000

Marketing Rs. 1,25,00,000

Technical Rs. 75,00,000

SYSTEM & STANDARDS: CRM

DOC Projects

Scheduling Of Projects

PROFESSIONAL:

Training in terms of Demo Handling

Ensure Team Work by setting Team Member Goals are in line

with the Team Goal


3/19

EXISTING TEAM & MANPOWER SKILL SET:


4/19

Department 2009

Marketing 49,53,077

Technical 16,77,736

Total 66,30,803

TEAM WISE COLLECTION:


5/19

Executive Collection %

Dheeraj 29,85,240 45%

Shubham 15,71,465 24%

Sibil 4,24,776 6%

Pavan 3,64,148 6%

Ravi 3,25,122 5%

Sarfraz 1,37,500 2%

Lankush 73,188 2%

Suraj 44,719 1%

Jyoti 10,000 0%

Rajeev 1,40,631 2%

Others 5,54,014 8%

Total 66,30,803 100%

45%

24%

6%

6%5%

2%2%


6/19

Product 2009

Focus 5 59,000

Focus 6 4,30,000

Focus RT73,85,000

Focus I16,25,000

Services6,82,500

Total 101,81,500

SALE BY PRODUCT:


7/19

CONTRIBUTION BY PRODUCT:

PRODUCT COLLECTION

FOCUS I 12,99,193

FOCUS RT 45,06,122

FOCUS 6 1,96,741FOCUS 5 2,08,993

Others 3,14,268


8/19

Marketing

Dept. Dheeraj

Divya

Rajeev

Sarfraz

Ravi Sibil

Jyoti Nitisha

Rajendra

Software

Consultant

Accounts & Admin

Dept.

Asst. Mgr - Pavan

Sr. Programmer - Ranjeet

VIKASH

Karan

Suraj Lankush

Executive -1

Executive -2

Telemarketing

Executive -3

EXISTING TEAM STRUCTURE:


9/19

QTR WISE TARGET 2010

TARGET AMOUNT

Quarter 1 40,00,000

Quarter 2 45,00,000

Quarter 3 50,00,000

Quarter 4 65,00,000

Total Target 2,00,00,000

TEAM WISE TARGET 2010:

EXECUTIVE TARGET FOR 1

Sr Team Manager(Dheeraj) 1,25,00,000

Technical Dept. 75,00,000

Total , , ,


10/19

TAGET BY PROCESSES:

ENQUIRIES

DEMOS

QUOTES

SALES

MANPOWERPLAN: BRANCH MANAGER-1

MARKETINGMANAGER

SOFTWARECONSULTANT-

4

PROGRAMMER

MANAGER-1

PROGRAMMER-1

TECHNICALTEAM

TEAMLEADER-2

SENOIRTECHNICALEXECUTIVE-4

BACK OFFICESUPPORT-1

FUNCTIONAL-1


11/19

VALUE ADDED TO EXISTING MANPOWER:

Impart training to the Team on product based on modules and

features.

Obtain Certificate ofCompletion (COC) as per the defined

schedule, while ensuring the customer satisfaction

NEW PRODUCTS:

Selling Product as standard without Implementation at

nominal prices


12/19

NEW AREAS FOR MARKETING:

Entire Northern Region

STEPS TO INCREASE SALES IN EXISITING AREA:

References From Existing Customers

Direct Presence In Marketing By Doing Cold Calling

Participation In Exhibitions

BUSINESS DEVELOPMENT WITH DEALERS:

Arrange seminar and conference with existing customers to

promote software to similar verticals like Paints and Garments.


13/19

PROPOSED TEAM STRUCTURE WITH GAPS:

Department

Present

Plan

GAP

ProgrammerManager 0 1 1

Marketing Manager 0 1 1

Software Consultant 2 4 4

TechnicalTeam Leader 0 2 2

Senior Technical Exe 0 4 4

Implementers 5 1 1

Programmers 2 1 1

Functional 1 1 1

Back Office Support 1 1 1


14/19

MANPOWERPLANNING WITH ROLES & SKILL SET:

Marketing Managers

Follow up on the enquiries generated by Marketing Executive

Negotiation and Finalizations

Analyze Business Strengths and Case Study of various

Regions and Understand the Market Trends

Software Consultant

Generating Prospect thru Telephone, Cold Calling, Channel Partners Product Presentation


15/19

Implementers

Obtain Certificate ofCompletion (COC) as per the definedschedule, while ensuring the customer satisfaction

Programmers

Coding for Triggers

External module development and integration with focus

Functional Consultant

To study the functionality of organisation and recommendation

of solution in the form of SRS document

Back Office Support

Giving a serious ear to customer grievances which helped usto have a better customer satisfaction levels

Online Support through Team Viewers


16/19

MANPOWER EXISTING SKILL SET:

Regular Visit to clients for future business prospects

Concentration on old implementations, efforts are on tofreeze/ limit customer requirements and take Completion

Certificates module-wise from customers

VALUE ADDING TO EXISTING MANPOWER

Impart training to the Team on product and communicationprocesses with Customer and with in the organization

Ensure Team Work by setting Team Member Goals are in

line with the Team Goal

Collecting Feed back from Customers on open

implementations and support calls attended to understand

customer satisfaction on implementations and support

provided


17/19

PRODUCT & SERVICES

NEW PRODUCT STREAMS:

NEW VERTICALS:

REAL ESTATE & CONSTRUCTIONPUBLISHING INDUSTRY

CALL CENTERS

GOVT. PROJECTS

HOSPITALS

CROSS SELL & UP SELL OPPPRTUNITY


18/19

INNOVATIVE PROMOTIONS:

Vertical wise Seminars and Product presentation inparticipation with existing customers.

Targeting IndustrialAreas with door to doorCampaign

CHALLENGES :


19/19

focus - delhi 3

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