madhusudhan c s
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Madhusudhan C S
Professional Objective
To seek a challenging position and be a part of growth oriented team wherein I wish to consolidate upon mexperience in automobile field. Especially in service training & product which I have acquired throughout mcareer and contribute to the companys growth & continual improvement towards customer satisfaction.
Executive Profile
Energetic, sincere, Obedient, Productive and skilled Automobile Professional seeks career advancement witdynamic, high growth organization that welcomes fresh ideas, initiative, dedication and experience inservice, product & training activities.
Exceptional ability to work under pressure, offering over 21 years of successful experience inAUTOMOBLILES line in India & Oman. Proven leadership, Technical, communications, Humanrelations, Analytical, Inter personal, Communication skills. Extensive experience in all facets ofautomobile product, Service & Training activities. Troubleshooting, mechanical, operationalproblems, Communicative, Focused and solution-oriented consistently exceeding management goals.
Leads by example, motivating united team and achieving high performance levels.
Proven areas of expertise includes:-
Service Training (Technical & Non-Technical) - Fleet owner & In-house / Staff supervisionNational Technicians Development program
Productivity Improvement system
Technical Trouble shooting/update electronic informations
Warranty administration
Service employees motivational scheme
Implement service standards in shop floor
Update diagnostic tools & order SSTs & Tools
Communication with principles on technical matters
Professional Work History
Saud Bahwan Groupc (SBG), OmanManager, Service Training (Technical & Non-Technical) Toyota, Kia, Daewoo & FordVehicles(From 1998 to till date)
(About SBG, Oman: - A market leader with defined success through winning corporate philosophy. The visioof our leader has taken SBG to pinnacle of glory from a humble beginning of being a small tradingorganization two decades ago.
The business activities of SBG have extended over the automotive sector with an annual turnover of US$ 4billion making it as one of the largest corporate houses in the country.
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Developed strategic training plan / curriculum in developing skilled manpower for better growth, profitabiliFix it righ at first time towards continual improvement of customer satisfaction of the workshop. Reporting Senior Manager (Service) Operations.
Designing, Planning, scheduling & Managing
Making training plans & Ensuring availability of adequate training facilities
Preparation of training materials
Analysis of training needs & Establishment & conduct training programs
Administratively report to Principles
Provide solutions to Technical concerns- In-house & Principles, involve in QIRs (Quality Informationreport), updating TSBs, etc
Frequent visit to branches in analyzing job rotation & after training feedback
Responsible for coaching, mentoring, developing staff to achieve prescribed objectives
Planned and implemented motivational schemes like Skill competition, Best Technician award,Technical service magazine, etc
Ensure the accurate and timely preparation of all necessary reports and records
Handled Warranty administration with principles
Helped service in improving productivity areas
GMMCO, ChennaiAutomobile Service Engineer / Technical Trainer 19951998
About GMMCO:- A part of C.K Birla group & Indian Sales and service representative of Caterpillar Inc., aglobal market in manufacturing earth moving and construction equipments,
Involved in commissioning, maintaining and troubleshooting CAT 773B,777C Dumpers(Caterpillar) &other earth moving equipments
Planned and conducted in-house training programs for new service employees and field personals
Reporting to Service manager / Training manager Performed troubleshooting and problem analysis of vehicles, inventory, road testing, etc
Conducted stage inspections / Final inspections of the vehicles
Co-ordinate training activities with manufacturer
P.E.S College of Science and Engineering & Govt. Poly etch. KarnatakaLecturer
1990 1995Worked as a Faculty in Automobile Department, which is affiliated to Karnataka Govt under Job orientedcourses .During this tenure successfully handled, conducted and proven good results.
Awards & membership
Worked as a internal assessor for the NVQ in-house training program sponsored by Oman govt.
D32/33 Award from Institute of Motor Industry, U.K
Associate member of IMI,U.K
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Achievements
Trained Technicians secured Gold & Silver award at KIA skill world cup, Seoul, Korea(2004 & 2010)
Trained Technicians secured Gold & Silver award at KIA skill Regional world cup, Dubai(2004,2005,2007 & 2010)
Independently handled training department, Implemented safety standards, procedures &discipline in shop floor
Leading Technical diagnostic cell
Involved in achieving Principles awards like Best service, Act smart, etc
Achieved Training certification as per principles
Training courses undergone
Graduate Apprentice Training at KSRTC, Bangalore (1989 90)
Familiarization, Maintenance and T/B shooting training of Caterpillar engines & Automatic
Transmission at Hindustan Transmissions Service Advisors seminar, EFI/TCCS, Automatic Transmission, Land cruiser, LX470 & Camry New
model training in BRO, Bahrain with Toyota Motor Corpn.
Expertise service training at Daewoo Motors, Seoul, Korea
KIA step (TRP) training, New model training of Carnival, Optima, Cadenza, Sorento, Mohave & othermodels Training at Dubai OTC
Daihatsu Technical Instructor course at Dubai
KIA service Academy course, Dubai
KIA service & training committee conference, Dubai
KIA warranty conference, Seoul, Korea
Personal Details
Home Tel: (00968) 24482398
GSM / Mobile: (00968) 99013442
E-mail: [email protected]
Nationality: Indian Date of Birth: 07-05-1966 Languages known: English, Hindi, Kannada Tamil
Visa Status: Residence Marital status: Married & 2 Daughters
Driving license; Oman & Interntl Qualification; B.E (Automobile), Management cour(Short Course with IISc, Bangalore)
mailto:[email protected]:[email protected]