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    Development Industrial Communicationprogram

    Pawan Yadav

    vvismRegs -5059

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    The New Development Process Increased democratization of the

    development process;

    Demand for transparency;

    A holistic approach: economic, social,

    political, institutional, cultural, and

    environmental issues to be considered;

    Demand for increased peoples participationin decision making.

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    The Process Demands

    Listening

    Public Awareness

    Understanding

    Consensus

    Partnership

    Social Ownership

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    The Emerging Communication Paradigm

    DialogueParticipation (at different degrees)

    Two-way model (in addition to one-way)

    Process-based (and analytical) rather than

    product-focused

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    One-Way vs. Two-Way

    Comm toINFORM

    Comm toPERSUADE

    Comm toEXPLORE

    Comm toEMPOWER

    MainpurposeRaiseawareness,increase

    knowledge

    Promoteattitude andbehavior

    change

    Assess, probeissues, exploreprevent

    conflicts

    Buildcapacities,involve

    stakeholders

    Mainmodel of

    reference

    One-way One-way Two-way Two-way

    Preferredmethodsand media

    Predominant

    use of mass-media

    Predominant

    use of media

    Heavy use of

    interpersonalmethod

    Use of dialog

    to promoteparticipation

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    Which

    Communication?Message-Based and Dialogue-Based

    TO INFORM (changing awareness

    and/or knowledge)

    TO LISTEN (building trust,

    ensuring understanding,assessing situation)

    TO PERSUADE (changing

    attitudes and/or behaviors)

    TO ENGAGE (interacting,

    empowering, building consensus

    for change)

    TO ADVOCATE (promoting,

    influencing)

    TO MOBILIZE (activating,

    enhancing ownership)

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    When and What Communication?

    Insufficient information between

    management and staff, and among units;

    A tec

    hnical mission conducting a feasibilitystudy for the construction of a well in a

    community with scarce water nearby;

    Malaria affecting the health and the lives

    of many individuals of a certain region; Negative image of a key global institution

    with its mission and activities not clearly

    understood by the public.

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    Different Communication Types for

    Different Purposes

    Development

    Communicatio

    n

    Inst./Corporat

    e

    Communicatio

    n

    Advocacy

    Communicatio

    n

    Communicating what we do

    and how we do it; buildingtrust in the institution and

    support for development.

    Issue campaigns to accelerate

    action on key global public

    goods including at the

    country level.

    Integrating communication and

    assessing political and

    development risks for more

    effective strategy and design

    leading to better outcomes.

    Internal

    Communication

    Creating a common

    platform for messages and

    programs.

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    The world's local bank

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    Unicef: Goodwill Ambassadors

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    Tanzania: Plain Language Guides of

    Poverty Documents

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    Development Communicationa process that builds consensus and facilitates thesharing of knowledge to achieve positive change indevelopment initiatives.

    It is not only about effective dissemination ofinformation but about using empirical research, twoway communication and dialogue among

    stakeholders.It is also a key management tool that helps assesssocio-political risks and opportunities.

    By using communication to bridge differences and takeaction towards change, development communicationcan lead to successful and more sustainable results

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    Communication-

    Based

    Assessment

    Objectives

    Identify/analyse/define:

    Audiences/

    Stakeholders

    Risks

    Opportunities

    Needs

    Solutions

    Media/channels

    ME indicators

    Objectives

    Select and design:

    Comm. Approaches

    Messages

    Learning systems

    Communication

    Strategy DesignME IndicatorsImplementation

    Evaluation

    (Indicators)

    DevComm Methodological Process:Main Steps

    Work Plan

    Carry out:

    Media Production

    Training activities

    Message Dissemination

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    Communication-Based Analysis (CBA)

    A research method probing empirical evidence

    and stakeholders perceptions in order to assess

    the socio-political situation, cultural dynamics,

    identify opportunities, and risks.

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    CBA Main Features

    Identifies roadblocks for a project;Assess the socio-political and cultural environment

    around the project;

    Segments audiences based on their positions;

    Assesses communication capacity of government,media, and others involved;

    Identifies partners and local communicationprofessionals;

    Develops strategic guidelines for futurecommunication plan.

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    Strategic Communication Program

    Communication StrategyCommunication Action Plan:

    Objectives - Audience (stake

    holders, targetgroups) Activities - Channels -

    Messages - Timeline/Frequency -Responsibility/ coordination Budget.

    Monitoring and Evaluation SystemKnowledge and Capacity Building Plan

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    Development Communication Helps Overcome

    Obstacles to Change and Reform through:

    Two-way (cyclic) communication:

    both informing and listening

    Building consensus and active

    constituencies

    Building local capacity to

    communicate development issues

    Creating social ownership

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    In Reforms

    There are winners, losers and fence sitters;Sometimes winners dont know they are

    winners;

    Some of those who consider themselves losersdont know they are not losers;All winners & fence sitters need to be

    mobilized;

    Opponents need to be identified;

    An overall vision is needed - where to start,where to go and how.

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    Political economy of policy reform

    Participation, communication, dialogue and

    champions of change are essential elements.

    A political economy approach works best when

    information generation and dissemination goes

    hand in hand with policy dialogue.

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    Political economy of policy reform(2)

    Linked to the need for robust analysis is the issue

    of continuous engagement of key stakeholderand of public debate on policy formulation.

    Policy reform processes include consensus

    building, communication, conflict resolution,compromise, adaptation and participation.

    Political Economy ofPolicy Reforms, issues and Implications for WB lending, SDN, Oxford University, October 2007

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    Sound

    technical &financial

    policy

    (Project,

    analytical work)

    Desired

    Outcome

    ImplementationOwnership

    Input from

    political

    economy,

    social,

    cultural

    context

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    Projects, Programs, Policy, Strategy

    Governance/ Public Sector Reform/Private Sector Development/ Water and

    Sanitation/ HIV/AIDS/ Health Sector

    Reform/PRSP / Education/ SocialProtection/ Climate Change/

    Environment/ Financial Sector Reform/

    Infrastructure / Community DrivenDevelopment/ Rural and Agriculture

    Development

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    PRSP

    &

    CAS

    Identification Preparation Appraisal Approval EvaluationImplementation

    Country

    PortfolioReview

    Analysis

    Communication

    ProgramPerformanceand ImpactEvaluation

    Strategy and

    CommunicationComponent Design

    Client Survey

    Project Cycle Phase

    DevComm Program Phase

    Communication Based

    Assessment

    Socio Political RiskAssessment

    Consultation schemes

    Public OpinionResearch

    Project Document Inputs

    Communication ProgramImplementation Plan

    Technical

    Assistance

    Advice

    Supervision

    Capacitybuilding

    Interventions and Products

    KNOWLEDGEPRODUCTS

    Communication

    ProgramImplementation

    Monitoring

    andEvaluation

    Research

    Project Cycle