avaya portfolio
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7/29/2019 AVAYA Portfolio
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1 2008 Avaya Inc. All rights reserved. PT. Jaya Teknik Indonesia
About AVAYA
AVAYA Solutions
Why Jaya Teknik?
Discussion
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7/29/2019 AVAYA Portfolio
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2 2008 Avaya Inc. All rights reserved. PT. Jaya Teknik Indonesia
AVAYA, a Global Leader inBusiness Communications
$5+ billion leader in IP telephony and communications applications
Global presence
58% U.S.; 42% International
Product sales: 43% direct; 57% indirect
100,000,000 users of Avaya globally 1 million businesses in 150 countries
More than 900 of the Fortune 1000
Industry leading R&D with 4000+ patents / applications(1)
2,500 distribution partners; 4,200 ISVs
18,000 Employees worldwide
Track record in managing effectively through technology transitions Former division of AT&T and Lucent, spun-out as independent company in October 2000
Acquired by private equity firms Silver Lake Partners & TPG Capital in October 2007
Sources: IDC, Synergy, Infotech, Frost and Sullivan and others(1) Worldwide patents, including pending applications
57.8%
29.9%
8.4%
3.9%
NAR EMEA APAC CALA
Revenue % by Region
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3 2008 Avaya Inc. All rights reserved. PT. Jaya Teknik Indonesia
Continued R&D Investment
Strategy of consistently investing in
R&D in order to support applications
leadership and software development
~75% of R&D is software based
Avaya Labs around the globe
U.S., Germany, Israel, India Japan,Singapore
Policy of strong R&D investment to
continue
R&D as a % of Revenue
17.3%
0%
5%
10%15%
20%
25%
FY 07
15.7%12.6%
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4 2008 Avaya Inc. All rights reserved. PT. Jaya Teknik Indonesia
AVAYA World Wide Market Share inEnterprise Telephony
40%
0%
10%
20%
30%
40%
50%
FY 07
13%9%
Sources: DellOro
AVAYA World Wide Market Share in IPTelephony
24%
0%
10%
20%
30%
40%
50%
FY 07
24%14%
AVAYA Market Share
Sources: Synergy Research
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5 2008 Avaya Inc. All rights reserved. PT. Jaya Teknik Indonesia
AVAYA World Wide Market Share inCall Center
38%
0%
10%
20%
30%
40%
50%
FY 07
13%11%
Sources: Gartner, Inc., Market Share, ContactCenters, Worldwide, 2007, D. Kraus, June, 2008
AVAYA World Wide Market Share inConverged Telephony
37%
0%
10%
20%
30%
40%
50%
FY 07
16%2%
AVAYA Market Share
Sources: Synergy Research
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6 2008 Avaya Inc. All rights reserved. PT. Jaya Teknik Indonesia
Avaya in APAC
1,700+ employees
Regional Headquarters: Singapore
Presence in 11 countries
85+ Business Partners
6 NOC/Technical Support Centers
9 Executive Briefing Centers
4 Training Centers
Avaya Labs R&D: India, Australia,
Japan, Singapore, China, & Korea
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About AVAYA
AVAYA Solutions
Why Jaya Teknik?
Discussion
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7/29/2019 AVAYA Portfolio
8/218 2008 Avaya Inc. All rights reserved. PT. Jaya Teknik Indonesia
AVAYA IP-PABX System
AVAYA S8300C Media ServerSimplex Blade Form
Can handle up to 450 Extension (Analog, Digital, IP)
Can handle up to 450 Trunk (Analog, Digital, IP)
Can handle up to 10.000 BHCC (Busy Hour Completions)
Support LSP Mode
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AVAYA IP-PABX System
AVAYA G450 Media Gateway19 Rack Mounted, 3U High
Has 8 Media Module Slots
If Combine with AVAYA S8300C Media Server then can have up to 450
Extensions & 450 Trunks
If Combine with AVAYA S8510 Media Server then can have up to 2400
Extensions & 800 Trunks
Support LSP & SLS Mode
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AVAYA IP-PABX System
AVAYA IP-Phone 9640DisplayHi-Resolutions Color3.8 320x240
USB interface
Ethernet switch (2 interfaces)10/100 or Gigabit module
can be addedPoE 802.1afClass 2
Adjustable display
Wall mountable
Customizable faceplate
12-month warranty
Hearing-aid, TDD compatible
WML applications
Unicode support for 14 languages
Call log, and Contacts applications
Security, Authentication, QoS, H.323, and SIP
compatibility
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AVAYA IP-PABX System
AVAYA IP-Phone 9620USB interface
PoE 802.1afClass 2
Adjustable display
Wall mountable
Customizable faceplate
12-month warranty
Hearing-aid, TDD compatible
WML applicationsUnicode support for 14 languages
Call log, and Contacts applications
Security, Authentication, QoS, H.323, and SIP
compatibility
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AVAYA IP-PABX System
AVAYA IP-Phone 16083 x 24 Character Backlight Display
Contacts application with up to 100 entries
Call Log application with up to 100 entries
Integrated Ethernet Switch
Full duplex 2-way speaker with Omni directional
microphone
IP H.323 support only
Codec include G.711, G.729A/B, G.726
Quality of Service (QoS) using 802.1p/Q and/or DiffServ
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AVAYA IP-PABX System
AVAYA IP Speakerphone 4690Can store up to 50 Numbers of Contacts or Speed Dials
Visual Alerting
Multi Language Support
H.323 Communication Protocol
Support Voice Codec G.711, G.729A
QoS Support (802.1 p/Q DiffServ)
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14/2114 2008 Avaya Inc. All rights reserved. PT. Jaya Teknik Indonesia
AVAYA IP-PABX System
AVAYA IP Soft-phoneAccess to AVAYA Communication
Manager Station Features
Local Phone Directory
Call Log and Redial List
Instant Messaging (IM)-only mode of
operation
Bluetooth Headset Support
Enhance Desktop Integration
Password Protected Login Session
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AVAYA IP-PABX System
AVAYA Extension to Cellular FeatureOne Number Availability
Simultaneous Ringing
Office Caller ID
Continuous Connection
Cellular Standard Independent
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Benefit using AVAYA IP-PABX System
Simplicity: Simple in wiring management, only need one cable for Data and VoiceInvestment Protection: No need to change the IPT Infrastructure if you want toimplement AVAYA's Unified Communication Solutions in the future
Lower Operational Cost
Security: Industry-leading end-to-end media encryption protects each IP call
Productivity: make mobile employees Enterprise-Enabled, one-name/one-number accessibility, connected to the organization as if they were at their desk
Interoperability: AVAYA uses industrys standards and optimizes its applicationsto run on any network
Experience and Support: AVAYA has been the telephony industry leader for
decades resulting in the broadest suite of communications applications,innovations, and services to deliver best in class IP
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About AVAYA
AVAYA Solutions
Why Jaya Teknik?
Discussion
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18/2118 2008 Avaya Inc. All rights reserved. PT. Jaya Teknik Indonesia
Why JAYA TEKNIK?
ISO 9001:2000 Certified as Standard operation to deliver high level andconsistent customer support
Certified Engineers to deliver customization of your call centerrequirements
Complete demo systems and training facilities for hands-on experienceprior to implementation
High Availability of spare parts for faster problem resolution, supported by24x7 hotline services
Certified sales to better understanding your business needs, supported by
solid management with long experience in business
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Who is JAYA TEKNIK?
1970, Establish as part of PEMBANGUNAN JAYA GROUP
1991, become the First Authorized Distributor of AT&T wholater change its name to Lucent Technologies in 1996 and in
October 2000 further spin-off to be a new company called
AVAYA
1995, Certified ISO 9001:2000 Standard Procedure in theInstallation and Maintenance Process by PSB, Singapore
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About AVAYA
AVAYA Solutions
Why Jaya Teknik?
Discussion
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