Full NameDushyant Natvarlal Gohel

Address12, Sneh Sagar Avenue, L G Corner, Maninagar AHMEDABAD 380 008

Date of Birth09th Feb, 1981Age35yrs

Contact details(m) 9824243598( mail)dushyantngohel@gmail.com

Family detailsFatherRetiredMotherHousewifeBrotherSelf EmployedWifeHousewifeDaughterMinor kid_______________________________________________________________________________AcademicsStd XthGujarat Secondary education boardGUJARAT1997

Std XIIthGujarat Sec & High Sec education boardGUJARAT1999

Bachelor of CommerceSaurashtra UniversityGUJARAT2002

_______________________________________________________________________________Spouse's AcadamicsStd Xth Gujarat Secondary education boardGUJARAT1999

Std XIIthGujarat Sec & High Sec education boardGUJARAT2001

Bachelor of ArtsSaurashtra UniversityGUJARAT2004

Masters of ArtsSaurashtra UniversityGUJARAT2006

_______________________________________________________________________________HobbiesImprovising new method, Problem solving, Listening to universal music

_____________________________________________________________________________________ProfileA seasoned candidate with over 10 years experience within the banking industry. The experience includes total P&L responsibility, controlling expenditure, generating maximum revenue, increasing profitability, increasing team performance, ensuring compliance with policies and establish practices and developing excellent customer rapport. Records reflects a dedicated and team oriented professional whose accomplishments exhibits business development instincts, strong leadership skill and a demonstrated commitment to growth with the ability to communicate with diverse number of people key strengths include:

SalesOperations Customer serviceAssertively initiate,Credibly Streamline Proven ability to lead ways to boost sales and educate ,motivate and provide best banking achieve MTD, YTD and nurture talents to achieve experience leading toBranch profitabilitybest audit ratings. Customer satisfactionRevenue generationControl on expense Client relationship

TechnicalFinacle 7.0 / 10.2

CertificationsI R D A certified for selling investment products

_______________________________________________________________________________Total work ecperienceEmployerICICI BANK LTDDate of Joining15th May, 2013Date of relivimgStill employedDesignationDeputy Branch ManagerJob profileVerifing and authorising all financial transactions i:e all teller receipts and teller payments, NEFT and RTGS payments, Fee collections ensuring monthly CRL under limit.Verifing and authorising all non-financial transactions i:e address change, account activation, mobile number updation, generation of internet banking passwords, issuance of new debit card, Fixed Deposit creation, Issuance of statement, Issuane of passbook, Creation of new account, Issuance of locker, all locker operations and other customer account related modifications and updations.Ensuring excellent rating in Monthly audit and Yearly internal audit and other structure and process audits.Preparing strategy and road map and driving the team to achieve branch profitabilityBudget analysis for controlling the Opex and other expenses of the branch.Opening and closing of branch.Providing excelllent customer service and inturn generating client rapport.Preparing daily report on branch sales and employee productivity inturn track the percentage acheivement of branch target vs achievments.Monitoring employee productivity and ensuring each employee deliver to set standards of the organisation expectations.Motivating and guiding the branch staff to excell in all internal contest and quiz for all products and create a sense on compition among them to boost their individual capacities.Conducting weekly reviews for branch target vs achivement and internal control mechanism to identify the current position of the branch.Conducting monthly reviews to know the performance of the branch month on month and to take corrective steps to fill the gaps.Effectively executing daily transactions with an eye of an auditor in turn leaving no stone unturn to achive best rating in internal and external audit as well and ensuring all transactions are executed in line with the policy and norms.Helding monthly customer meet to generate customer feed back on branch performance and gathering complains or suggestions improve customer service.Responsible for implementation of Five S in the branch for effective utilisation of given resources for best customer service experiance and ensuring clean and hygienic look and feel of the branch.Custodian of all major keys of the branch.Recruitment, training, nutruring staff for their individual as well organisational growth.Initiating business activities in catchment areas for generating business opportunity and increase people contact and generating awareness of the branch and the bank products.

EmployerINDUSIND BANKDate of Joining15th July, 2012Date of relivimg07th May, 2013DesignationDeputy ManagerJob profileResponsible for teller transactions i:e cash payment and cash receiptResponsible for Remittance transactions i:e RTGS, NEFT, Salary uploadAccount opening and account servicing

EmployerAXIS BANK LTDDate of Joining18th July, 2009Date of relivimg14th July, 2012DesignationDeputy ManagerJob profileHeading customer service deskHeading clearing departmentHeading salary uploads of all corporatesHandling teller transactions i:e cash payment and cash receiptOpening new branch and entire branch managementRecruitment of branch staffManagement of branch expenseTimely reporting of branch sales and revenue figuresPreparing the branch for internal as well as external audits.

EmployerHDFC BANK LTDDate of Joining1st June, 2005Date of relivimg20th June, 2009DesignationAssistant Manager Job profileJoined on contractual base as a source for account opening and sales Assisting the branch staff in day to day branch activitiesTaken on board as personal banker sales hadling 150 H N I clientsHeaded customer service deskHeaded clearing departmentHeaded cash transactionsHeaded forex departmentHeaded account opening and authorising departmentDaily MIS generation for the region and cluster

EmployerHDFC CHUBB GENERAL INSURANCE CO. LTDDate of Joining01st Feb, 2005Date of relivimg01st June, 2005DesignationSales ExecutiveJob profileSelling non life insurance products from open market i:e health insurance and property insurance, travel and personal term plansHandling all branches of HDFC bank for promotion of the non-life insurance productsMotivating the branch and guiding in form filling process and helping in sourcing business

EmployerICICI LOMBARD GENERAL INSURANCE CO. LTDDate of Joining20th July, 2004Date of relivimg01st Feb , 2005DesignationExecutiveJob profileSelling non life insurance products from open market i:e health insurance and property insurance, travel and personal term plansHandling all branches of ICICI Bank for promotion of the non-life insurance productsMotivating the branch and guiding in form filling process and helping in sourcing business