Ishwari Prasad Tyagi Vill. siyapura mania Dholpur

Contact Number: +919910898461Email: ishwari.prasad86@gmail.com

Career Objective: Seeking a front office position where I can best utilize my skills and abilities in the Hospitality Industry that offers professional growth while being resourceful, innovative and flexible.

Professional Experience

1. Currently working with The Leela Ambience convention hotel as front office associates from 17 Nov2015.

2. Worked with Ginger Hotel New Delhi (A TATA Enterprise), as a Guest Service Associate, since January, 2013 till November 08, 2015 under job responsibilities.

Used the property management system of the hotel to check in all hotel guests Handling international clients as well. Experienced with travel & airlines tickets. Directed guests and offered service including restaurant and tour reservations. Customer Service: Made reservations and assisted guests with reservation details Communication: Answered phone calls, forward messages and faxes Processed customer payments according to established policies and procedures Prepared for group check in and out and VIP arrivals Handling Reservations, Coordinating with the different department, i.e. Housekeeping, Maintenance, Security,

Store and Purchase, etc., Inventory management, Coordination and assistance to Finance department, for managing guest’s transactions, Managing Accounts Receivable / City Ledger reservations and records, Handling all Front Office operations, Reports and Documentation management, Set-up of Duty Roster for F O Staff. Knowledge of opera software.

INDUSTRIAL TRAINING

Done 22 weeks Industrial Training at Trident hotel (Oberoi group of hotels) Jaipur.

Education

Bachelor’s Degree, Jaipur national university Jagatpura ,Jaipur with 72% segregate

Year Standard Status

2013 BHMCT (Jaipur national university)

Passed (72%)

2004

2002

12th (R.B.S.E.)

10th (R.B.S.E.)

Passed

Passed

SKILLS & PROFICIENCIES

Good Communication Skills

Quick efficiency for Learning

Self-motivated

Task initiator ability

Friendly, Focused and Task oriented approach

ADDITIONAL DETAILS

Date of birth : 01th May 1986

Gender : Male

Marital Status : Married

Father’s Name : Mr. Janaki Prasad

Nationality : Indian

Languages Known : English, Hindi

Current Location : Delhi (Ready to relocate)

Current CTC : 2.16 Lacs per annum