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    ASSIGNMENT

    ON

    MANAGEMENT IN ORGANISATION

    NCP 21

    SUBMITTED BY:

    KAVINDRA SINGH MEHRA,

    PGPM,

    REG NO: -------------------------

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    ASSIGNMENT

    Your company has bagged a lucrative contract to construct a housing colony

    for an industrial group to be located in western Maharashtra in a coastal belt.

    You as a project manager have been asked by the company to evolve

    organisation structure with following conditions.

    i. Organisation should be as lean and thin as possible with

    bare minimum of personnel on company roll up to junior level.

    ii. All supervisors to down below will be temporary for project

    duration only to be recruited locally from 100km radius.

    Suggest and discuss an organisation structure denoting responsibility,

    authority, communication control for all facets of construction work and

    management functions as visualised by you. Housing colony consists of

    10 bungalows for senior executives, 20 apartments in 5 buildings, 100

    dwellings for white collar workers and 300 dwellings for blue collar

    workers. Colony will have market and entertainment complex.

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    Establishing flow of communication.

    Recruitment of required man power.

    Assigning duties to the Authorities along with giving suitable jobs to

    junior staff members.

    Controlling and forming a structure required for the proper execution

    of project.

    Deciding optimum quantity of resources to be utilized at each level

    and stage of project.

    INTRODUCTION:

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    Main pillars on which a construction project is laid are proper, effective and

    efficient planning and management of material flow. Materials right from

    the raw form to semi finished and then finally in to finished state must be

    planned and managed in such a way that no wastage or misuse comes in to

    scene. The introduction of supply chain management in construction is

    intended to integrate processes, manage interfaces between companies in

    projects, reduce uncertainties and weed out inefficiency as much as possible.

    The elimination of waste and inefficiency from the supply chain builds in

    value in the process.

    All the authorities guiding personnel at different level of construction project

    should be in a perfect sync and well coordinated. Flow of information from

    the top level of management to bottom and vice-versa must be smooth, lucid

    and clear avoiding any conflict and misguidance. Manpower should be as

    lean as possible avoiding any over numbered people situation at project site.

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    For planning, managing and executing a construction project following key

    areas are the axis around which a Project manager emphasis and concern

    should revolve:-

    Committed leadership.

    Determining bottlenecks and then methods to get rid from it.

    Framing guideline easy to follow.

    Quality driven agenda

    Making a task schedule clearly indicating start and finish date of

    project along with time taken to complete different individual tasks at

    different levels and stages of project.

    Intelligent planning off finances and cash flow.

    .

    The present assignment paper is done by keeping in mind the above factors

    for attaining the best and profitable output.

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    SCOPE OF WORK

    The project is about construction of a housing colony for an industrial group

    in Western Maharashtra along a coastal belt. Following points must be

    strictly considered and followed during the start of project:-

    Maintaining as less no. of people as possible on company roll

    up to junior level.

    This will cut down the cost involved in arranging and

    maintaining man power.

    Avoid over crowded situation on construction site.

    Easy and less hectic management system.

    Less controlling and monitoring required.

    Supervisors below junior level will be on temporary job

    basis and to be recruited locally from 100 kM radius.

    No accommodation is must for local workers.

    Only travel arrangements can be made on demand as

    the people are around 100km radius from the work site.

    The number of workers can be altered according to

    work load.

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    The Complete colony area can be tentatively divided as indicated in the

    tabulated form given below:-

    BLOCK AREA

    (sq.m.)

    PERSONNELL NOS REMARKS

    A 120/BLOC

    K

    SENIOR

    EXECUTIVES

    10 10 bungalows

    B 100 WHITE

    COLLAREDWORKERS

    100 Individual house

    C 80 BLUE

    COLLARED

    WORKERS

    300 Individual house

    A small shopping complex equipped with shops providing daily uses items

    and recreation hubs like multiplex is also proposed to be build along with

    the housing colony at the centre of the colony. A park for children is also

    been proposed at the entrance.

    Apart from these entire basic infrastructures a small medical dispensary will

    also be an integral part of the residential colony project.

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    KEY AREAS

    Planning is the first step of management in an organization. It is necessary

    to perform managerial planning at various levels and then to visualize how

    they relate to one another. A plan is a projected course of action. A project

    plan will spell out the details in which the activities will be carried out;

    resources will be deployed and time frames when certain outputs should be

    expected. The plan of a course is an aggregate of schemes that cumulative

    will lead to the targeted development objectives in the given time and the

    resource creation and allocation for the purpose.

    Steps in Planning:-

    1. Working out the time schedule:

    At the prior stage of construction project a precise and comprehensive time schedule

    should be prepared. Time schedule gives the tentative time duration of all the

    activities to be carried out during project right from the start up to completion. By

    summing up a the time duration of a project time schedule a complete idea about

    the total time required in executing the project can be easily deduced.

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    2. LAYOUT PLANNING:

    A complete layout of project gives a crystal clear idea about the volume of the

    project and depicts the clear picture of the way and probable routes for executing the

    project.

    3. MATERIAL HANDLING:

    Planning routes for receiving and transporting the raw material is vital for avoiding

    any delay in project execution and necessary for proper flow of material from one

    place to another at construction site without causing any congestion or jamming.

    The main points to be considered while planning effective material handling process

    are stated as under:-

    Ample space for raw material receiving to be planned.

    Raw material storage yard along with small auxiliary yards to be

    incorporated in planning.

    Check point & weigh bridge to be installed for monitoring the

    material consumption.

    Go downs for finished goods required, shall also be provided in

    the Material handling planning.

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    Organising is the second of management in an organization. the organizing process

    brings together the basic resources of a project in an orderly manner, and arranges

    people and resources in an acceptable pattern so that they could perform the required

    activities efficiently and achieve the project completion objective. It is the process

    that enables man power to work effectively and efficiently. The organising process

    deals with:-

    Creating a structure.

    Assigning duties.

    Providing tasks to perform.

    Sets hierarchy for smooth and efficient working.

    Sorts issues with authorities.

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    BREAKDOWN IN MANAGEMENT

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    PROJECT MANAGER

    TECHNICAL TEAM ADMINISTRATIVE TEAM

    CONSTRUCTION

    HEAD

    OPERATIONS

    HEAD

    PROJECTCONTROL

    HEAD

    SERVICE

    HEAD

    MARKETING

    HEAD

    FINANCE

    HEAD

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    `

    The above chart is the outline for the breakdown for the management

    in the organization. The top most position in any project is the project

    manager. The orders are executed by the junior level through their engineers

    who are contolled and guided by their team heads. The functions of the

    personnel are discussed briefly below:-

    I. PROJECT MANAGER:

    The project manager is a leader of the team.

    The project manager will have clear idea about all the process that

    takes place in the project.

    He should be influencing the team to follow in the achievement

    of a common goal.

    He should be able to identify the delay if it is occurred and

    should be able to rectify it.

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    Quality

    ngineer

    Maint.

    Engineer

    Scheduler

    Site

    Engineer

    Safety

    Engineer

    Doc.

    Controller

    Pur

    Eng

    AccountantSecurity

    Personnel

    Tendering

    & Cost

    Specialist

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    He is answerable to the top level management of the firm and to

    the

    clients.

    A Project Manager has to guide & Monitor the activities of both the Technical

    and Administrative time which comes directly under his control.

    II. TECHNICAL TEAM

    II.A) OPERATIONS HEAD

    The function of an operations head is to ensure the smooth

    working of construction activities.

    He is responsible for maintaining the quality of work during

    execution of project.

    He is assisted by:

    Quality Engineer: He takes care in examining the quality of

    the all the products from reinforcement, concrete to a

    completed building.

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    Maintenance Engineer: Responsible to maintain the

    condition of all equipment at site, ensuring the proper working of the equipments.

    II.B) CONSTRUCTION HEAD

    He is the head of the execution department.

    The main function of the execution department is to execute the

    orders received from the planning department.

    The most active post in the organization is the construction

    manager since he decides upon the plans proposed on assumed working

    conditions and executes them under the actual working conditions.

    He has a team consisting of engineers and his sub ordinates for

    various works in the field.

    He is assisted by:

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    SITE ENGINEERS: Supervise the execution and all the

    erection activities at site. Authorised to instruct and control junior level and workers..

    II.C) PROJECT CONTROL MANAGER

    The function of a project control manager is to regularize the

    work flow in the project.

    He forms a planning department under which all the essentials

    of the project are been maintained and recorded.

    The project control manager being the head of the planning

    department has to keep up the above mentioned functions.

    He is assisted by:

    SCHEDULERS: prepares the work flow for a project.

    DOCUMENT CONTROLLERS: maintains all the records

    of the project

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    III. ADMINISTRATIVE TEAM

    III.A) SERVICES HEAD

    The function of a services head is to look after the serviced

    required for

    the proper and trouble free execution of construction activities

    He forms the team and lead them providing safety and security to

    t he project and people linked with it..

    .

    He is assisted by:

    SAFETY INCHARGE: Responsible for the safety of

    people working at the construction site.

    SECURITY INCHARGE: Provide safety to the people

    working at site and valuable material lying at site

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    III.B) MARKETING HEAD

    He is the interface between clients, vendors and the construction

    firm.

    He along with his team serves the purpose of tendering and cost

    estimation of a project.

    As a marketing head he plays the vital role of bagging the offer of

    construction from clients by attending meetings with them and presenting

    his companys potential in an effective and positive way in front of them.

    He is assisted by:

    TENDERING & COST SPECIALIST: Do all the

    tendering required for bagging any project. Analysis the day to day change in

    field of construction financially.

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    III.C) FINANCE HEAD

    He looks after all the finances required to run a project.

    All the items required are purchased under his surveillance.

    Managing all the financial activities like expenses, salary are his

    sole responsibility.

    He is assisted by:

    ACCOUNTANT: All accountings for the project and

    managing the firms accounts are done by him.

    PURCHASE ENGINEER: Items required in the

    construction and all other auxiliary systems are purchased/ procured by him.

    The table below gives the outline for the entire assignment as a precise for the above all

    discussions:

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    S.NO. DESIGNATION QUALIFICATION

    & EXPERIENCE

    NO REMARKS

    1 Project In-charge Min 20 years exp inthe field of construction

    1 Forms the headof the project

    nominated

    via board of

    members incompany

    2 Operations Head Min 15 years of exp. in

    the field related toconstructional

    operations

    1 Makes the

    entire workflow operations

    in the project

    3 Project ControlHead

    Min 15 years of exp. inthe field of scheduling

    & documents

    controlling.

    1 All data &document

    controlling

    comes into his

    scope.4 Construction

    HeadMin 15 years of exp. inthe field of construction

    1 Responsible for allthe project erection

    & execution work.

    5 Services Head Min 15years of exp. in

    the field of safety in

    site & security

    handling.

    1 Ensures the

    project is going at

    a good rate to

    the expectanceof others.

    6 Marketing Head Min 15years of exp. in

    the field of tendering &cost estimation..

    1 Handles the

    responsibility ofevaluatingtenders of

    different

    bidders.

    7 Finance Head Min 15years of exp. in

    the field of accounting

    & purchase.

    1 Takes sole

    responsibility

    for maintain thecash flow control

    for the entire

    project.

    8 Engineers Min 0-5years of exp inthe field of construction

    5-8 For site work.

    The number of technical officials: 15-20

    The number of skilled labours: 20 (may vary on demand)

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    The number of unskilled labours: 0 (may vary on demand)

    Total=110 persons min

    INPUT/COMMUNICATION REQUIRETMENT AND FLOW

    As discussed above the breakdown in an organization can be categorized precisely

    under four departments namely,

    Planning &Infrastructure department,

    Finance & Marketing department,

    Quality & Maintenance department and

    Construction department.

    The functions of all the above departments are explained elaborately below

    PLANNING & INFRASTRUCTURE DEPARTMENT:

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    The Planning team would work on the Layout, Town Planning

    and Connectivity.

    The Infrastructure team would ensure that the basic infrastructure

    like Water and Electricity is made available to the units.

    The intention to club these two divisions is based on logical

    interpretation of the basic tenets on which the two teams work.

    A coordinative effort between these two divisions will ensure that

    that the product is ready for the execution team to deliver.

    FINANCE & MARKETING DEPARTMENT:

    The team will work around the year to ensure that the required

    cash flows are maintained and also to ensure that the work doesnt

    get affected due to the inherent issues of managing the project.

    Employees in the Manager level will ensure that all the

    required books are to do the book keeping and also execute the plans of

    the General Managers.

    The General Managers are to ensure that the plans are made

    keeping in mind the vision and direction set by the Project Manager.

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    QUALITY DEPARTMENT:

    The Quality Team will have a structure as follows: Quality

    Control plays a very vital role in a project. Hence, it would be critical to

    have a Quality team member involved in every critical aspect of the

    project.

    A team member would be involved in the Planning and

    Infrastructure, one team member in Architecture and one in Execution.

    A team member of the cadre of an AGM would ensure that the

    Managers who look after the individual portfolios execute the plans

    according to the vision and direction of the Program Manager.

    EXECUTION & CONSTRUCTION DEPARTMENT:

    The primary thing that has to be realized is that execution is a very

    critical team for the success of the organization.

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    This team has to be closely monitored and should also be given

    enough flexibility to allow intelligent deviations from the plan and also

    should be flexible enough to incorporate the changing conditions in theenvironment.

    Thus it is very clear from the flow chart that in the field of construction there is no

    Unidirectional flow of orders or communication it is a must that for an efficient

    project there is a must that all should know about what happenings around them so

    as that the problems can be discussed and hurdles are overcome. So as a result the client

    is pleased and at the same times the work progress is also maintained at the same

    ratio. As a result for the company time efficiency is gained which at the days end earns

    a lot of profit and fame for the concern.

    CONCLUSION & RECOMMENDATIONS

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    The structure proposed for the organization of the knowledge based on the Document,

    Processes, Elements and Basic Materials trees for a small building company has

    enabled

    the relation to be made among Materials, Services and Suppliers. A real example was

    used based on the quality documents obtained from one company. Later, other

    documents used by the company may be included. This will allow for the

    registration of experiences. The organized and integrated knowledge originated

    from a classification structure can work as a professional habilitation/updating tool,

    capable of integrating the knowledge of the area under consideration. Moreover, it can

    contribute to the strengthening of the technical history of the company and work as a

    channel to disseminate this knowledge to its collaborators.

    The recommendations include:

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    Ensuring the early involvement of key project team members that have

    expert knowledge so that an appropriate level of client satisfaction and

    value can be defined.

    Establishing of subcontractor and supplier relationships by selecting

    teams based on value rather than lowest price.

    Managing the project parameters of cost, schedule, quality, and H&S in

    unison.

    Working together as a team to agree mutual goals and devise dispute

    resolution mechanisms.

    Developing and monitoring continuous improvement programme.

    Developing and implementing sound risk management processes.

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    Dealing with risks and rewards equitably by using modern commercial

    arrangements such as collaborative contract forms, target cost and

    open book accounting.

    Using non-adversarial forms of contract and ensuring that contractual

    relationships are appropriate for expected project objectives.

    Using cost-plus and design and build forms on contract

    underemphasizing the use of management contracting as well as

    traditional forms of contracting.

    Mobilising and developing people in order to ensure employee

    satisfaction through integrated teams.

    BIBLIOGRAPHY

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    Hinks, J., Aouad, G., Cooper, R., Sheath, D., Kagioglou, M. and Sexton, M.

    (1997) IT

    The Design and Construction Process: A Conceptual Model of Co-

    Maturation,

    The international journal of construction IT, July

    Construct IT report. (1995) Occasional Paper No. 1: A Process-Based Study

    of an IT

    Research Work Plan, University of Salford.

    Hughes, W. (1991) Modelling the Construction Process Using Plans ofWork,

    Construction Project Modelling and Productivity - Proceedings of theInternational

    Conference CIB W65, Dubrovnik.Glaser, E.M. & Backer, T.E. (1973).ALook at

    Participant Observation, Evaluation, 1: 3: 46-49.

    Banwell, H. (1964)Report of the Committee on the Placing andManagement of

    Contracts for Building and Civil Engineering Works, HMSO.

    Love, P.E.D., Smith, J., Treloar, G. and Li, H. (2000a). Some empirical

    observations of service quality

    in construction.Engineering Construction and Architectural Management