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    Bob StretchSouthwestern College

    Robbins & Judge

    Organizational Behavior13th Edition

    Personality and Values

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    Bob StretchSouthwestern College

    Robbins & Judge

    Organizational Behavior13th Edition

    .

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    What is Personality?

    The dynamic organization within the individual of thosepsychophysical systems that determine his unique

    adjustments to his environment. - Gordon Allport.

    The sum total of ways in which an individual reacts and

    interacts with others, the measurable traits a person exhibits

    Measuring Personality

    Helpful in hiring decisions

    Most common method: self-reporting surveys Observer-ratings surveys provide an independent

    assessment of personality, TAT, MAPS often better

    predictors

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    Sample Picture Card from Thematic Apperception Test

    .

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    Rorschach Inkblot Test

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    Personality Determinants

    Whether Heredity or Environment???? Heredity : Factors determined at conception: physical

    stature, facial attractiveness, gender, temperament, energy

    level (biological+ psychological makeup of parents)

    This Heredity Approach argues that genes are the source

    of personality (height, complexion, hair color)

    E.g. Twin studies: raised apart but very similar personalities

    Parents dont add much to personality development

    There is some personality change over long time periods

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    Personality Traits

    Enduring characteristics that describe an individualsbehavior

    The more consistent the characteristic and the more

    frequently it occurs in diverse situations, the more important

    the trait.

    Two dominant frameworks used to describe

    personality:

    Myers-Briggs Type Indicator (MBTI)

    Big Five Model

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    The Myers-Briggs Type Indicator

    Most widely used instrument in the world.

    Participants are classified on four axes to determine one of

    16 possible personality types, such as ENTJ.

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    Extroverted(E) Introverted(I)

    Sensing(S)

    Intuitive(N)

    Thinking(T) Feeling(F)

    Judging (J)Perceiving

    (P)

    Flexible and

    Spontaneous

    Sociable and

    Assertive

    Quiet and

    Shy

    Unconscious

    Processes

    Uses Values

    & Emotions

    Practical and

    Orderly

    Use Reasonand Logic

    Want Order

    & Structure

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    The Types and Their Uses

    Each of the sixteen possible combinations has a name,for instance:

    Visionaries (INTJ) original, stubborn, and driven.

    Organizers (ESTJ) realistic, logical, analytical, and

    businesslike. Conceptualizer (ENTP) entrepreneurial, innovative,

    individualistic, and resourceful.

    e.g. Creators of Apple, Honda Motors, Microsoft are NTs (5%)

    Research results on validity mixed.

    MBTI is a good tool for self-awareness and counseling.

    Should notbe used as a selection test for job candidates (no

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    The Big Five Model of Personality Dimensions

    Extroversion Sociable, gregarious, and assertive

    Agreeableness Good-natured, cooperative, and trusting

    Conscientiousness

    Responsible, dependable,persistent, and organized

    Emotional Stability

    Calm, self-confident, secure under stress(positive), versus nervous, depressed, and

    insecure under stress (negative)

    Openness toExperience

    Curious, imaginative, artistic, andsensitive

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    Extrovertness

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    Conscientiousness

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    How Do the Big Five Traits Predict Behavior?

    Highly conscientious people develop more job knowledge,

    exert greater effort, and have better performance.

    Other Big Five Traits also have implications for work.

    Emotional stability is related to job satisfaction.

    Extroverts tend to be happier in their jobs and have good social

    skills; absenteeism, open about relationships, drinking

    Open people are more creative and can be good leaders.

    Agreeable people are good in social settings.

    People who score higher on emotional stability are happier

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    See E X H I B I T 42

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    Other Personality Traits Relevant to OB

    Core Self-Evaluation

    The degree to which people like or dislike themselves

    Positive self-evaluation leads to higher job performance

    E.g. insurance; 90% of sales call get rejected,

    successful salespersons have positive core selfevaluation ( more capable)

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    Contd.

    Machiavellianism

    Amit is a young bank manager in MP. Hes had threepromotions in the past 4 years. Amit makes no apologies for theaggressive and manipulative tactics hes used to propel hiscareer upward.

    I am prepared to do whatever I have to do to get to top

    levelHe is a MACHIAVELLIAN

    A pragmatic, emotionally maintains distance, power-player whobelieves that ends justify the means i.e. if it works, then use it

    High Machs are manipulative, win more often, and persuade morethan they are persuaded. Flourish when:

    Have direct interaction

    Work with minimal rules and regulations

    Emotional involvement distract

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    Barack Obama

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    Contd.

    Originated from Greek myth of Narcissus, the story of a manso proud of him that he fell in love with his own image

    Grandiose sense of self importance

    person who needs excessive admiration, self obsessed, arrogant

    Less effective in their jobs

    Think they are better leaders but according to their known onesthey are worst leaders

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    Self-Monitoring

    The ability to adjust behavior to meet external, situational factors.

    High monitors are more adaptable, receive more promotions, better

    performance ratings

    Contd

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    Contd

    RiskTaking

    The willingness to take chances.

    May be best to align propensities with job requirements.

    Risk takers make faster decisions with less information

    Real estate developer Donald Trump; Trumpinternational hotel in Chicago, co-producing and starring in

    The apprentice, clothing and furniture and authoring

    best- selling books

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    Contd.. Type A Personality

    Aggressively involved in a chronic, incessant struggle toachieve more in less time

    Impatient: always moving, walking, and eating rapidly

    Strive to think or do two or more things at once

    Cannot cope with leisure time

    Obsessed with achievement numbers

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    Contd.

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    Proactive Personality

    Identifies opportunities, shows initiative, takes action, andimproves the current circumstances

    Seen as change initiators and leaders

    Creates positive change in the environment

    Dhirubhai Ambani; Reliance empire

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    Contd.

    Basic convictions on how to conduct yourself or how to live

    your life that is personally or socially preferable HowTo live life properly.

    Attributes of Values:

    Content Attribute that the mode of conduct or end-state is

    important (good, bad or desirable)

    Intensity Attribute just how important that content is.

    Value System ( flexible or fluid)

    A persons values rank ordered by intensity (freedom,

    pleasure, self respect, honesty, obedience, equality)

    Tends to be relatively constant and consistent ( parents,

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    Classifying Values Rokeach Value Survey

    Terminal Values Desirable end-states of existence; the goals that a person

    would like to achieve during his or her lifetime

    Instrumental Values

    Preferable modes of behavior or means of achieving onesterminal values

    People in same occupations or categories tend to hold

    similar values

    But values vary between groups

    Value differences make it difficult for groups to negotiate

    and may create conflict

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    Values in the Rokeach Survey

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    Value Differences Between Groups

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    E X H I B I T 44

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    Generational Values

    Cohort EnteredWorkforce

    ApproximateCurrent Age

    Dominant Work Values

    Veterans 1950-1964 65+ Hard working, conservative,

    conforming; loyalty to the

    organization

    Boomers 1965-1985 40-60s Success, achievement, ambition,dislike of authority; loyalty to

    career

    Xers 1985-2000 20-40s Work/life balance, team-oriented,

    dislike of rules; loyalty to

    relationships

    Nexters 2000-Present Under 30 Confident, financial success,

    self-reliant but team-oriented;

    loyalty to both self and

    relationships

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    Hollands Personality Typology & Occupations

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    E X H I B I T 47

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    Relationships Among Personality Types

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    The closer the

    occupational

    fields, the more

    compatible.

    The furtherapart the fields,

    the more

    dissimilar.

    E X H I B I T 48

    Need to match personalitytype with occupation.

    Source: Reprinted by special permission of the publisher, Psychological

    Assessment Resources, Inc., from Making VocationalChoices, copyright 1973,

    1985, 1992 by Psychological Assessment Resources, Inc. All rights reserved.

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    Still Linking Personality to the Workplace

    In addition to matching the individuals personality to thejob, managers are also concerned with:

    Person-Organization Fit:

    The employees personality must fit with the organizational

    culture.

    People are attracted to organizations that match their values.

    Those who match are most likely to be selected.

    Mismatches will result in turnover.

    Can use the Big Five personality types to match to theorganizational culture.

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    Global Implications

    Personality Do frameworks like Big Five transfer across cultures?

    Yes, but the frequency of type in the culture may vary.

    Better in individualistic than collectivist cultures.

    Values Values differ across cultures.

    Hofstedes Framework for assessing culture five value

    dimensions:

    Power Distance

    Individualism vs. Collectivism

    Masculinity vs. Femininity

    Uncertainty Avoidance

    Long-term vs. Short-term Orientation

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    Hofstedes Framework: Power Distance

    The extent to which a society accepts that power ininstitutions and organizations is distributed unequally.

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    Low distance

    Relatively equal power

    between those with

    status/wealth and those

    without status/wealth

    High distance

    Extremely unequal power

    distribution between those

    with status/wealth and thosewithout status/wealth

    See E X H I B I T 46

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    Hofstedes Framework: Individualism

    Individualism The degree to which people prefer to act as individuals

    rather than a member of groups

    Collectivism

    A tight social framework in which people expect others ingroups of which they are a part to look after them and

    protect them

    Versus

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    Hofstedes Framework: Masculinity

    Masculinity The extent to which the society values work roles of

    achievement, power, and control, and where assertiveness

    and materialism are also valued

    Femininity

    The extent to which there is little differentiation between

    roles for men and women

    Versus

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    Hofstedes Framework: Uncertainty Avoidance

    The extent to which a society feels threatened by uncertainand ambiguous situations and tries to avoid them

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    High Uncertainty Avoidance:

    Society does not like ambiguous

    situations and tries to avoid them.

    Low Uncertainty Avoidance:

    Society does not mind ambiguoussituations and embraces them.

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    Long-term Orientation A national culture attribute that emphasizes the future, thrift,

    and persistence

    Short-term Orientation

    A national culture attribute that emphasizes the present andthe here and now

    Hofstedes Framework: Time Orientation

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    Hofstedes Framework: An Assessment

    There are regional differences within countries

    The original data is old and based on only one company

    Hofstede had to make many judgment calls while doing

    the research Some results dont match what is believed to be true

    about given countries

    Despite these problems it remains a very popular

    framework

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    GLOBE Framework for Assessing Cultures

    Global Leadership and Organizational Behavior

    Effectiveness (GLOBE) research program.

    Nine dimensions of national culture

    Similar to Hofstedes frameworkwith these additional

    dimensions:

    Humane Orientation: how much society rewards people for

    being altruistic, generous, and kind.

    Performance Orientation: how much society encourages and

    rewards performance improvement and excellence.

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    Summary and Managerial Implications

    Personality

    Screen for the Big Five trait of conscientiousness

    Take into account the situational factors as well

    MBTI

    can help with training and development

    Values

    Often explain attitudes, behaviors, and perceptions

    Higher performance and satisfaction achieved when theindividuals values match those of the organization.

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