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    A STUDY ON OPERATIONAL AND FINANCIAL

    PERFORMANCE OF SAPTAGIRI GRAMEENA

    BANK, CHITTOOR

    PROJECT REPORT

    Submitted in the Partial Fulfillment of the

    Requirement for the Award of the degree

    Of

    MASTER OF BUSINESS ADMINISTRATION

    JAWAHARLAL NEHURU TECHNOLOGICAL UNIVERSITY-ANANTAPUR

    Submitted By

    D.RAMYA KRISHNA

    Reg.No:11751E0040

    Under the Guidance of

    Dr .V.MURALI KRISHNA, M.Com, Ph.D, MBA.

    Asst. Prof. Dept. of M.B.A

    SITAMS

    SREENIVASA INSTITUTE OF TECHNOLOGY ANDMANAGEMENT STUDIES

    ACCREDITED BY NATIONAL BOARD OF ACCREDITIONDr .VISWESWARAIAH ROAD (BANGALORE-TIRUPATHI BYE-PASS

    MURUKAMBATTU POST, CHITTOOR-517127(A.P)

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    2011-2013

    SREENIVASA INSTITUTE OF TECHNOLOGY ANDMANAGEMENT STUDIES

    APPROVED BY AICTE, NEW DELHI & AFFILIATED TO JNTU, ANANTAPUR.

    DR.Visweswaraiah Road,(Bangalore-Tirupathi Bye-Pass Road)

    Murukumbatu, CHITTOOR-517127

    CERTIFICATE

    This is to certify that the project report entitled A STUDY ON

    OPERATIONAL AND FINANCIAL PERFORMANCE OF SAPTAGIRI

    GRAMEENA BANK CHITTOORis a record of bonafied work done and submitted

    by D.RAMYA KRISHNA (Reg No: 11751EOO40) in partial fulfillment of the

    requirements for the award of the degree in NISMASTER OF BUSINESS

    ADMITRATION under JAWAHARLAL NEHRU TECHNOLOGICAL

    UNIVERSITY, ANANTAPUR.The performance of his/her satisfactory relation to the

    concurrent project work during the academic year2012-2013.

    PROJECT GUIDEDIRECTORDr.V.MURALI KRISHNA, M.Com, Ph.D, MBA. Dr. S. E.V.SUBRAHMANYAM MBA.,PhdASSOCIATE PROFESSOR,HOD ,Dept . ofMBA

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    MBA DEPARTMENT, SITAMS,SITAMS, CHITTOOR.CHITTOOR.

    INTRODUCTION

    Meaning of Bank

    Bank is a lawful organization, which accepts deposits that can be withdrawn

    on demand. It also lends money to individuals and business houses that need

    it.

    Banking in India originated in the first decade of 18th century with The

    General Bank of India coming into existence in 1786. This was followed by

    Bank of Hindustan. Both these banks are now defunct. After this, the Indian

    government established three presidency banks in India. The first of three

    was the Bank of Bengal, which obtains charter in 1809, the other two

    presidency bank, viz., the Bank of Bombay and the Bank of Madras, were

    established in 1840 and 1843, respectively. The three presidency banks were

    subsequently amalgamated into the Imperial Bank of India (IBI) under the

    Imperial Bank of India Act, 1920 which is now known as the State Bank of

    India.

    A couple of decades later, foreign banks like Credit Lyonnais started their

    Calcutta operations in the 1850s. At that point of time, Calcutta was the most

    active trading port, mainly due to the trade of the British Empire, and due to

    which banking activity took roots there and prospered. The first fully Indian

    owned bank was the Allahabad Bank, which was established in 1865. By the

    1900s, the market expanded with the establishment of banks such as Punjab

    National Bank, in 1895 in Lahore and Bank of India, in 1906, in Mumbai both of which were founded under private ownership. The Reserve Bank of

    India formally took on the responsibility of regulating the Indian banking

    sector from 1935. After Indias independence in 1947, the Reserve Bank was

    nationalized and given broader powers. As the banking institutions expand

    and become increasingly complex under the impact of deregulation,

    innovation and technological upgradation, it is crucial to maintain balance

    between efficiency and stability. During the last 30 years since

    nationalization tremendous changes have taken place in the financial markets

    as well as in the banking industry due to financial sector reforms. The bankshave shed their traditional functions and have been innovating, improving

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    and coming out with new types of services to cater emerging needs of their

    customers. Banks have been given greater freedom to frame their own

    policies.

    ROLE OF BANKING

    Banks provide funds for business as well as personal needs of individuals.

    They play a significantrole in the economy of a nation. Let us know about

    the role of banking.

    It encourages savings habit amongst people and thereby makes funds

    available for productiveuse.

    It acts as an intermediary between people having surplus money and

    those requiring moneyfor various business activities.

    It facilitates business transactions through receipts and payments by

    cheques instead ofcurrency.

    It provides loans and advances to businessmen for short term and

    long-term purposes.

    It also facilitates import export transactions.

    It helps in national development by providing credit to farmers,

    small-scale industries andself-employed people as well as to largebusiness houses which lead to balanced economicdevelopment in the

    country.

    It helps in raising the standard of living of people in general by

    providing loans for purchaseof consumer durable goods, houses,

    automobiles, etc.

    TYPES OF BANKS

    There are various types of banks which operate in our country to meet thefinancial requirementsof different categories of people engaged in

    agriculture, business, profession, etc. On the basis offunctions, the banking

    institutions in India may be divided into the following types:

    1. Central Bank

    2. Development Banks

    3. Specialized Banks(RBI, in India) (EXIM Bank ,SIDBI, NABARD)

    4. Commercial Banks

    i. Public Sector Banks

    ii. Private Sector Banks

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    iii. Foreign Banks

    5. Cooperative banks

    i. Primary Credit Societies

    ii. Central Co-operative Banks

    iii. State Co-operative Banks

    Now let us learn about each of these banks in detail.

    1) Central Bank

    A bank which is entrusted with the functions of guiding and regulating the

    banking system of acountry is known as its Central bank. Such a bank does

    not deal with the general public. It actsessentially as Governments banker,maintain deposit accounts of all other banks and advancesmoney to other

    banks, when needed. The Central Bank provides guidance to other

    bankswhenever they face any problem. It is therefore known as the bankers

    bank. The ReserveBank of India is the central bank of our country.The

    Central Bank maintains record of Government revenue and expenditure

    under various heads.It also advises the Government on monetary and credit

    policies and decides on the interest ratesfor bank deposits and bank loans. In

    addition, foreign exchange rates are also determined by thecentral

    bank.Another important function of the Central Bank is the issuance ofcurrency notes, regulating theircirculation in the country by different

    methods. No other bank than the Central Bank can issuecurrency.

    2) Commercial Banks

    Commercial Banks are banking institutions that accept deposits and grant

    short-term loans andadvances to their customers. In addition to giving short-

    term loans, commercial banks also givemedium-term and long-term loan to

    business enterprises. Now-a-days some of the commercialbanks are also

    providing housing loan on a long-term basis to individuals. There are alsomanyother functions of commercial banks, which are discussed later in this

    lesson.

    Types of Commercial banks: Commercial banks are of three types i.e.,

    Public sector banks, Private sector banks and Foreign banks.

    (i) Public Sector Banks: These are banks where majority stake isheld by the Government ofIndia or Reserve Bank of India.

    Examples of public sector banks are: State Bank of

    India,Corporation Bank, Bank of Baroda and Dena Bank, etc.

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    (ii) Private Sectors Banks: In case of private sector banks majority ofshare capital of thebank is held by private individuals. These banks

    are registered as companies with limitedliability. For example: The

    Jammu and Kashmir Bank Ltd., Bank of Rajasthan

    Ltd.,Development Credit Bank Ltd, Lord Krishna Bank Ltd.,

    Bharat Overseas Bank Ltd.,Global Trust Bank, Vysya Bank, etc.

    (iii) Foreign Banks: These banks are registered and have theirheadquarters in a foreign countrybut operate their branches in our

    country. Some of

    the foreign banks operating in ourcountry are Hong Kong and

    Shanghai Banking Corporation (HSBC), Citibank,

    AmericanExpress Bank, Standard & Chartered Bank, Grindlays

    Bank, etc. The number of foreignbanks operating in our countryhas increased since the financial sector reforms of 1991.

    3) Development Banks

    Business often requires medium and long-term capital for purchase of

    machinery and equipmentfor using latest technology, or for expansion and

    modernization. Such financial assistance isprovided by Development Banks.

    They also undertake other development measures likePublic Sector

    Bankscomprise 19nationalized banks andState Bank of India andits 7

    associate banks.Business Studiessubscribing to the shares and debenturesissued by companies, in case of under subscription ofthe issue by the public.

    Industrial Finance Corporation of India (IFCI) and State

    FinancialCorporations (SFCs) are examples of development banks in India.

    5) Co-operative Banks

    People who come together to jointly serve their common interest often form

    a co-operativesociety under the Co-operative Societies Act. When a co-

    operative society engages itself inbanking business it is called a Co-operative

    Bank. The society has to obtain a license from theReserve Bank of Indiabefore starting banking business. Any co-operative bank as a society isto

    function under the overall supervision of the Registrar, Co-operative

    Societies of the State.As regards banking business, the society must follow

    the guidelines set and issued by the ReserveBank of India.

    Types of Co-operative Banks

    There are three types of co-operative banks operating in our country. They

    are primary creditsocieties, central co-operative banks and state co-operative

    banks. These banks are organizedat three levels, village or town level,district level and state level.

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    (i) Primary Credit Societies: These are formed at the village or townlevel with borrowerand non-borrower members residing in one

    locality. The operations of each society arerestricted to a small area

    so that the members know each other and are able to watch overthe

    activities of all members to prevent frauds.

    (ii) Central Co-operative Banks: These banks operate at the districtlevel having some ofthe primary credit societies belonging to the

    same district as their members. These banksprovide loans to their

    members (i.e., primary credit societies) and function as a link

    betweenthe primary credit societies and state co-operative banks.

    (iii) State Co-operative Banks: These are the apex (highest level) co-operative banks in allthe states of the country. They mobilize funds

    and help in its proper channelization amongvarious sectors. The

    money

    reaches the individual borrowers from the state co-operativebanks

    through the central co-operative banks and the primary credit

    societies.

    6) Specialized Banks

    There are some banks, which cater to the requirements and provide overallsupport for settingup business in specific areas of activity. EXIM Bank,

    SIDBI and NABARD are examples ofsuch banks. They engage themselves

    in some specific area or activity and thus, are calledspecialized banks. Let us

    know about them.

    i. Export Import Bank of India (EXIM Bank): If you want to set

    up a business for exportingproducts abroad or importing products

    from foreign countries for sale in our country, EXIMbank can

    provide you the required support and assistance. The bank grantsloans toexporters and importers and also provides information

    about the international market. Itgives guidance about the

    opportunities for export or import, the risks involved in it and

    thecompetition to be faced, etc.

    ii. Small Industries Development Bank of India (SIDBI): If you

    want to establish asmall-scale business unit or industry, loan on

    easy terms can be available through SIDBI. Italso finances

    modernization of small-scale industrial units, use of new

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    technology and marketactivities. The aim and focus of SIDBI is to

    promote, finance and develop small-scaleindustries.

    iii. National Bank for Agricultural and Rural Development

    (NABARD): It is a centralor apex institution for financing

    agricultural and rural sectors. If a person is engaged inagriculture

    or other activities like handloom weaving, fishing, etc. NABARD

    can providecredit, both short-term and long-term, through regional

    rural banks.

    It provides financialassistance, especially, to co-operative credit,

    in the field of agriculture, small-scale industries,cottage and village

    industries handicrafts and allied economic activities in rural areas.7) Grameen Bank

    The Grameen Bank is a community development bankstarted in

    Bangladesh. They give small loans (known as microcredit or

    "grameencredit" [1]) to poor people without asking for money before the

    loan is given. The word "Grameen", is made of the word "gram" or "village",

    and means "of the village". The system of this bank is based on the idea that

    the poor have skills but have no chance to use their skills without some

    money. The bank also controls some businesses, such as fabric, telephone

    and energy companies. Most of the banks loans go to women.

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    http://simple.wikipedia.org/w/index.php?title=Community_development_bank&action=edit&redlink=1http://simple.wikipedia.org/wiki/Bangladeshhttp://simple.wikipedia.org/wiki/Loanhttp://simple.wikipedia.org/w/index.php?title=Microcredit&action=edit&redlink=1http://www.grameen-info.org/bank/WhatisMicrocredit.htmhttp://www.google.co.in/imgres?q=saptagiri+grameena+bank+logo&sa=X&hl=en&biw=1024&bih=571&tbm=isch&tbnid=YHWDGxPVIBLRqM:&imgrefurl=http://interbankjobs.blogspot.com/2011/05/saptagiri-grameena-bank-jobs-officers.html&docid=Im1LIqhfMK3wvM&imgurl=http://2.bp.blogspot.com/-XLq_2DAW068/Tdexi6COe4I/AAAAAAAAADk/6bQNueX6jMY/s72-c/sapthagirigrameenabank.jpg&w=72&h=72&ei=v-d8UfCiFo3wrQeVzYDACQ&zoom=1&iact=rc&page=5&tbnh=69&tbnw=69&start=84&ndsp=23&ved=1t:429,r:86,s:0,i:346&tx=46&ty=60http://simple.wikipedia.org/w/index.php?title=Community_development_bank&action=edit&redlink=1http://simple.wikipedia.org/wiki/Bangladeshhttp://simple.wikipedia.org/wiki/Loanhttp://simple.wikipedia.org/w/index.php?title=Microcredit&action=edit&redlink=1http://www.grameen-info.org/bank/WhatisMicrocredit.htm
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    INDUSTRY PROFILE

    HISTORY OF GRAMEEN BANK

    The origin of Grameen Bank can be traced back to 1976 when Professor

    Muhammad Yunus, Head of the Rural Economics Program at the University

    of Chittagong, launched an action research project to examine the possibility

    of designing a credit delivery system to provide banking services targeted at

    the rural poor. The Grameen Bank Project (Grameen means "rural" or

    "village" in Bangla language) came into operation with the following

    objectives:

    Extend banking facilities to poor men and women;

    Eliminate the exploitation of the poor by money lenders;

    Create opportunities for self-employment for the vast multitude of

    unemployed people in rural areas.

    Bring the disadvantaged, mostly the women from the poorest

    households, within the fold of an organizational format which they can

    understand and manage by themselves. and

    Reverse the age-old vicious circle of "low income, low saving & low

    investment", into virtuous circle of "low income, injection of credit,

    investment, more income, more savings, more investment, more

    income".

    The action research demonstrated its strength in Jobra (a village adjacent to

    Chittagong University) and some of the neighboring villages during 1976-

    1979. With the sponsorship of the central bank of the country and support of

    the nationalized commercial banks, the project was extended to Tangail

    district (a district north of Dhaka, the capital city of Bangladesh) in 1979.

    With the success in Tangail, the project was extended to several other

    districts in the country. In October 1983, the Grameen Bank Project was

    transformed into an independent bank by government legislation. Today

    Grameen Bank is owned by the rural poor whom it serves. Borrowers of the

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    Bank own 90% of its shares, while the remaining 10% is owned by the

    government.

    ROLE OF REGIONAL RURAL BANKS IN ECONOMIC DEVELOPMENT

    The importance of the rural banking in the economic development of a

    country cannot be overlooked. As Gandhi said Real India lies in villages,

    and village economy is the backbone of Indian economy. Without the

    upliftment of the rural economy as well as the rural people of our country,

    the objectives of economic planning cannot be achieved. In fact, the real

    growth of Indian

    economylied in the emancipation of rural masses from acute poverty,

    unemployment, and socio-economic backwardness. Keeping this end inview, various important plans and programmes of rural development have

    been conceived and implemented by the government of India since the

    commencement of first five-year plan from 1951-56. But an appraisal of the

    achievement of these programmes clearly reveals that much programmes

    failed to achieve the desired objectives due to the backward economic

    condition and lack of adequate finance to the poor people in the rural areas.

    Hence, bank and other financial institutions are of vital importance for

    development of rural economy of a country. The presentstudy is a modest

    attempt to make an appraisal of the credit needs of the rural people and theway Regional Rural Bank, i.e., Arunachal Pradesh Rural Bank, has been

    extending its service to meet the same in the state of Arunachal Pradesh. It

    deals with the performance evaluation of Arunachal Pradesh. Rural Bank

    (APRB) for the economic development of the state. Further, an attempt has

    also been made to study the growth and performance of Scheduled

    Commercial Banks with special emphasis on Regional Rural Banks (RRBs)

    in Indian and North-East Region.

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    SAPTAGIRI GRAMEENA BANKPROFILE

    The Bank in Brief:

    In terms of decision to amalgamate the RRBs sponsored by the same bank in the state

    wide GO dated 26.06.2006, Government of India have notified formation ofSaptagiriGrameena Bank ,amalgamating ShrivenkateswaraGrameena Bank (SVGB)

    operating in Chittoor district and KanakadurgaGrameena Bank (KDGB) is perating in

    Krishna diastrict of Andhra Pradesh.Indian bank sponsored both the RRBs. The

    amalgamated entity i.e.,SaptagiriGrameena Bank started functioning w.e.f.01.07.2006

    with the Head Ofiice at Chittoor.

    Operational Area:

    Banks operationalarea is spread across chittoor and Krishna districts in the state of

    Andhra Pradesh.Chittoor district is located on the southern part of the state .Chittoor isthe district head quarters. The district covers on extent of 15152 sqkms. It is divided into

    3 Revenue Divisions viz., Chittoor,Madanapalle and Tirupati and 66 mandals. Krishna

    district is located on the east coast of the state. The geographical area of the district is

    divided into 4 Revenue Divisions viz., Gudivada, Machilipatanam, Nuzivedu and

    Vijayawada and 40 mandals.

    Branch Network:

    The bank is having 154 branches. Of the above 100 branches are located in Chittoor

    District and 54 branches are located in Krishna District. Of the above 127 branches 12 arelocated in Urban areas, 36 in Semi-Urban areas and remaining 106 are located in Rural

    areas.

    Share Capital:

    In terms of section 5 of RRB Act 1976, the authorized capital of Bank is Rs.500 lakhs

    divided into 5 lakhs fully paid shares of Rs.100/- each. The paid up capital of the Bank as

    on 31 03 2008 is Rs.200 lakhs, contributed by Govt of India, Sponsor Bank and Govt of

    A.P. in the ratio of 50%, 35% and 15% respectively.

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    Deposit Schemes:

    Loans Products/Schemes:

    1) GrameenKisan Credit Cards (GKC)

    2) Swarojgar Credit Card

    3) General Credit Card

    4) Ag STPL

    5) Ag Jewel Loan

    6) Ag Term Loan for

    a) Land Development

    b) Purchase of Landc) Minor Irrigation

    d) Farm Mechanisation (Tractors/Tillers/Crushers)

    e) Plantation and Horticulture.

    f) Agri Clinics and Agri Business.

    7) Agricultural Allied Term Loans for

    a) Dairy

    b) Poultry

    c) Bullocks and Cart

    d) Duckery

    e) Fishery

    f) Sheep, Goat, Rabbit Rearingg) Seri Culture.

    8) Self Help Groups Financing.

    9) M S M E

    10) Rural Artisans

    11) Small Loans Small Business, Retail Trade, SRTO, P & S E

    12) Loan Against Mort of Property (LAMP)

    13) Salary Loans, NSC loans, LIC loans.

    14) S O D, O D, OCC, Fair Price Shops.

    15) Two Wheeler Loans under tie up with Hero Honda

    16) Car Loan Scheme under tie-up with Maruthi

    17) Educational Loans18) Housing Loans

    Page 12

    1) Savings Bank

    2) Suraksha Savings

    3) Janatha Savings (No Frill)

    4) Current Account

    5) Fixed Deposit

    6) Short Term Deposit

    7) Reinvestment Plan

    8) Recurring Deposit

    9) Kamadhenu Deposit (Unit Deposit)

    10) Variable Recurring Deposit

    11) N R E - RIP

    12) N R E - TD

    13) N R E - Savings Bank

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    19) Rent Encash

    20) S G B Rural Housing Scheme

    21) S G B Post Harvest Financing Scheme.

    Other Services (Marketing Products):

    1) LIC of India

    2) United India Insurance co ltd.

    3) UTI Mutual Fund.

    OBJECTIVES OF THE STUDY

    To study the financial performance of the

    SaptagiriGrameenabank(SGB), Chittoor.

    To know thebank is earning reasonable rate of return in order to

    meet their obligations I the long.

    To make important suggestons to improve the working of SGB.

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    STATEMENT OF THE PROBLEM

    The most serious problem faced by the bank is their economic non-

    viability., insufficiency of interest revenue and transaction costs incurred by

    it. It is always argued that the bank have not been able to earn much profit

    in view of their policy. Hence the research is intended to study the growth

    and progress of the bank among the Profit making the bank.

    Page 14

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    SCOPE OF THE STUDY

    The current study is undertaken for the purpose of analyzing the

    Operational And Financial Performance of SaptagiriGrameena

    Bank, Chittoor. In this study includes the past and present

    performance of the bank. This study may helps the bank to take

    financial decisions.

    Page 15

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    NEED FOR THE STUDY

    There is an availability of vast literature on operational and financial

    performance of scheduled commercial banks. But there is an extreme dearth

    of significant studies inth arena of RRBs. In this reference the present study

    attemps to contribute little but significant contribution to the literature. The

    implications of this project are expected to be of great use to the policy

    makers for designing further strategy for SaptagiriGrameena Bank to

    stergthen the rural customers.

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    LIMITATIONS OF THE STUDY

    The present study relates to the only Saptagiri Grameena Bank

    performance in the total RRBs in India.

    The present study considers the performance of bank only for five

    years from 2007-2012.

    The time factor is the major constraint for the study.

    The calculations are made on the basis of data supplied/given by

    banking authorities.

    Page 17

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    RESEARCH METHODOLOGY

    Research Methodology

    The Research Methodology refers to the way adopted for collecting

    information forthe purpose of drawing inferences. The Research is a process

    in which the researcher wishes to find out the end result for a given problem

    and thus the solution helps in the future course of action. Redman and Mory

    defines the research as a systematized effort to gain new knowledge.

    The present study depends upon purely secondary data. The secondary data

    will be obtained from the previous project reports, websites, bank records,

    and other financial books. But primary data used to profit of the bank from

    starting to present from the officials of the bank.

    Page 18

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    CHAPTER SCHEME

    CHAPTER 1

    Introduction It provides information regarding the stock exchanges in India

    CHAPTER 2

    Industry Profile - meaning of commodity and the major three markets of commodity

    Derivatives.

    CHAPTER 3

    Company Profile- It providing the profile of Adithya Birla Money Pvt. Ltd., Chittoor.

    CHAPTER 4

    Research Methodology objectives need of the study - scope of the study data

    collection chapter scheme of the project.

    CHAPTER 5

    Analysis - Study of the primary data of selected commodities in the commodities market

    for the observation period.

    CHAPTER 6

    Page 19

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    Findings, Suggestions and Conclusion Offering conclusions and suggestions made on

    the analysis

    Page 20

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