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    Submitted By: RANJAN.K.T

    Reg. No: 08KXCM6119 Under the Guidance of

    Internal guide External Guide

    Smt.Suma.C.V Mr.Nanda Kumar.K.B Surana College, Bangalore

    ON

    TATA-AIG LIFE INSURANCE COMPANYLIMITED

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    OMPANY OVER VIEWNature of the industry : InsuranceNature of business : Life InsuranceRegistered : 12th February 2001Started operation : 1st April 2001Head office : MumbaiBranch office : Kasturba road

    Founder/Chairman : Ratan TataNumber of share holding : Tata 74%,AIG 26%

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    VISIONEmpowering every one live

    their dreams

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    MISSIONCreate unmatched value for everyone

    through dependable, effective,transparent and profitable life insuranceand pension plans.

    To develop life insurance business in thebest interest of the community.

    To provide financial security to individualsby offering insurance products andservice of high quality at affordable cost.

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    VALUES Integrity:We must conduct our business fairly, with honesty and

    transparency. Everything we do must stand the test of publicscrutiny.

    Understanding:We must be caring, show respect, compassionand humanity for our colleagues and customers around the

    world, and always work for the benefit of the communities weserve.

    Excellence:We must constantly strive to achieve the highestpossible standards in our day to day work and in the quality ofthe goods and services we provide.

    Unity:We must work cohesively with our colleagues across the

    group and with our customers and partners around the world,building strong relationship based on tolerance, understandingand mutual cooperation.

    Responsibility:We must continue to be responsible, sensitive tothe countries, communities and environments in which we work,

    always ensuring that what comes from people goes back to thepeople many times over.

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    OBJECTIVES To serve better the insurance needs of the

    entire community, keeping CUSTOMER asthe focus.

    To manage Business profitably, Managefunds judiciously and deploy investiblefunds for optimum Yield.

    To work towards minimization of losses anddevelop Risk Management Technologies.

    To function as a strong and dynamic non-lifeinsurer.

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    GOAL

    Create best value for Customers,Shareholders and all Stake holders

    Achieve impeccable reputation and

    credentials through best businesspractices

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    PRODUCTSChildren Plans Tata AIG Life Star kid Tata AIG Life United Ujjwal Bhavishya Tata AIG Life Assure Career Builder Tata AIG Life Assure Career Builder

    Adults Plans Tata AIG Life Assure Golden Years Plan

    Tata AIG Life Easy Retire Tata AIG Life Hospi CashBack Tata AIG Life ShubhLife

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    Pension Plans Tata AIG Life Nirvana Tata AIG Life InvestAssure Swarna Jeevan

    Tata AIG Life Nirvana Plus

    Unit Linked Insurance Polices (ULIPS) Tata AIG Life InvestAssure Health Tata AIG Life InvestAssure II

    Tata AIG Life InvestAssure

    Apex Tata AIG Life InvestAssure Extra Tata AIG Life Jeevan Lakshya

    GROUP INSURANCE

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    /CEO MD

    . . , , ,V P Marketing Sales HR Finance

    NH Marketing

    ZH Marketing

    Area Manager

    Senior Manager

    .Asst Manager Manager

    Executive Marketing

    NH sales

    ZH Sales

    Area Sales Manager

    Senior Manager

    .Asst Sales Manager

    Executive FSO

    Senior FSO

    FSO

    NH HR

    ZH HR

    Area Head HR

    Senior Manager HR

    Manager

    HR Officer

    HR staff

    NH Finance

    ZH Finance

    /Key A C Manager

    Senior Manager

    Manager

    Finance Executives

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    UNCTIONAL DEPARTMENTSMarketing Department

    Sales DepartmentHuman resource Department

    Finance Department

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    arketing Department

    The Tata AIG company shall fully support thedevelopment and operation of competitive openmarkets

    Formulate, develop & implement appropriate marketingstrategy.

    Gives promotional activity Sets the distribution channel The Tata AIG company or employee shall market the

    companys products and services on their own meritsand shall not make unfair and misleading statementsabout competitors products and services.

    Any collection of competitive information shall be madeonly in the normal course of business and shall be

    obtained only through legally permitted sources

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    ales department

    Setting the target to achieve the companytarget.

    Long term planning and sales forecasting.

    To update the sales call and report to

    superiors. Using own contract and leads from existing

    plants generate referrals and quarries and

    establish large prospective.

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    uman ResourceDepartment Tata AIG recognizes that its people are the

    primary source of its competitiveness. It is committed to equal employment

    opportunities for attracting the best available

    talent and ensuring a cosmopolitan workforce. Identify the needs of the personnel department Proper management of manpower Train the people for challenging job.

    It will pursue management practices designedto enrich the quality of life of its employees,develop their potential and maximize theirproductivity.

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    inance departmentTata AIG company shall prepare and

    maintain its accounts fairly andaccurately and in accordance with theaccounting and financial reportingstandards

    All required information shall beaccessible to company auditors andother authorized parties andgovernment agencies.

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    WOT ANALYSIS

    Strength Tata AIGs brand name:

    Tata is a well renowned brand name in India. People trust the name

    of Tatas. AIG is a well recognized brand in the internationalinsurance sector. Hence it has a strong brand presence. Product flexibility:

    The company changes its insurance product according to thecustomer needs.

    Rural Penetration: The Tata AIG is targeting the rural area people. The rural market in

    India is very huge and growing. People in rural markets recognizethe brand name Tata. Rate of return:

    The ULIP policy of the Tata AIG has given the highest rate of return.It has given 7% rate of return to its investors.

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    Weakness Poor promotion activity:

    The Tata AIGs promotion of its insuranceproduct is not very efficient people are not aware

    of its products and services. Dominance of public sector in life insurance:

    Life insurance sector in India is still dominated

    by the public sector Life insurance Corporation.Private sector companies are finding it verydifficult to penetrate the life insurance market.

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    Opportunity Higher potential:

    Only 13% 0f Indian population is insured. Withgrowing standard of living there is a huge

    opportunity for private insurers to penetrate themarket.

    Tax benefit: Life insurance is taken up for the purpose of tax

    savings with growing income levels the marketfor private life insurance should become bigger.

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    Threat Lack of awareness among the people:

    This is the biggest threat found in this sector. Most of the people are notaware about the importance and the necessity of the insurance in their life.They are not aware how useful life insurance can be for their familymembers if something happens to them.

    Perception of the people towards Insurance sector: People still consider insurance just as a Tax saving device. So today alsothere is always a rush to buy an Insurance Policy only at the end of thefinancial year like January, February and March making the other 9 monthsdry for this business.

    Increased competition:

    Today the competition in the Insurance sector has became very stiff.Currently there are 18 Life Insurance companies working in India includingthe LIC (life insurance Corporation of India). Today each and every companyis trying to increase their Insurance Advisors so that they can increase theirreach in the market. This situation has created a scenario in which to recruitLife insurance Advisors and to sell life Insurance Policy has became very

    difficult.

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    FINDINGS Tata AIG one of the key private player in Indian

    insurance industry. The market share of Tata AIG is considerably increasing

    and presently it is 7%.

    Premium charged by Tata AIG is competitive in theindustry. There are only few branches in India Advertising in TATA AIG is not effective so its not

    reaching to people effectively.

    Rural market is not given much importance. Company has got a very good trained marketing team to

    sell its product. Company is enjoying the confidence of various sections

    of policy holders.

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    SUGGESTIONS Company should take necessary steps to

    increase product awareness. improve bonus rate. The company should also consider their

    competitors in the market. Tata AIG has to increase the number of

    branches. Tata AIG can come up with affordable and

    feasible policy for younger and retiredpeople

    Company can target various sub-urban andrural insurable population by policies for

    rural people