Venu Satya Gopal KolapalliMBA, PRINCE, ITIL, Master PM

: +91 98667 03249 / +63 916 774 7908| : gopal.kvs@gmail.comSkype: gopalkvs

Currently in Accenture Inc. Philippines

Spearheading Business Centric IT Roadmaps & Global Enterprise Growth Strategies.

SYNOPSIS Metrics driven results, Cost containment and strategic planning, business savvy leader and management professional,

offering more than 24 years of bottom line savings through vendor negotiations, systems improvements and in human capital reductions while delivering large-scale projects on time and on budget.

Raising technology executive noted for cutting costs in IT expenses and driving business innovation, levering information security, applications, networking, operations, and risk management leadership to accelerate business growth and gain competitive edge.

Experienced in the areas of Client Account Servicing, liaison between Client and IT Technical Teams, full systems development life-cycles and managing Projects for Fortune 500 companies, Multiplatform enterprise security, compliance, data center, and business transformation.

Experience in strategic planning, building high performance teams, and implementing best practice methodologies, innovation capabilities, and continuous improvement programs

EXPERTISE Metrics Driven Cost Containment Strategic Planning IT Governance & Budgeting Business Continuity & DR

Information Security Management Contracts & Change Management IT Policies & Procedures, Processes SLA & OLA Management

TECHNICAL FORTEIndustry Health care, Human Resources, Finance and Banking, Manufacturing, Fleet Management.ERP Oracle e business Suit, Oracle Project AccountingBusiness Development RFP, Proposals, Bid Management, Contract & Change ManagementProject Management Tools MS ProjectMethodologies PMI – PMP, PRINCE, AgileTechnical Tools J2EE, Java, Oracle e-business Suite, Oracle Apps – HRMS and Finance, MS SQL, IBM WSAD

5.0, Delphi, DOT.net.

Security Tools Tivoli Identity and Access Management.

EDUCATION

Master in Business Administration (MBA) 1990 Osmania University, Hyderabad, India

Bachelor of Commerce (B.Com) 1988 Osmania University, Hyderabad, India

CAREER CONTOUR

Organization Role Duration

Accenture PhilippinesProgram & Project Service Management – Senior Manager (Delivery Lead)

July 2015 – Present

Wamp Nga Group Limited, Papua New Guinea

Group IT Program Manager (additional responsibilities CFO and Operational Manager) Sage ERP 300 Implementation – Offshore - Onshore

September 2012 – April 2015

Datec PNG Limited, (Steam Ships Group), Papua New Guinea

Program Manager and PMO June 2009 – May 2012

WIPRO Technologies, India & AustraliaDelivery Manager & Practice Delivery Champion – Enterprise Security Services

June 2006 – March 2009

Yash Technologies Pvt. Limited, India Project ManagerAugust 2003 – June 2006

Quilis Infotech Pvt. Limited, India Project ManagerJanuary 2002 – June 2003

Sagarsoft Inida Limited, India Project ManagerAugust 1998 – December 2001

Zeus Corporate Services Pvt. Limited Project LeadJanuary 1992 – July 1998

MAJOR PROJECTS HANDLED Health Care – Insurance & Hospital Business Operations - for Major Hospitals (More than 8 Implementations) Implementation of Health care Services for Saudi German Hospital Healthcare Medicaid Management – Wipro Technologies Practice Delivery Champion – Enterprise Security Services, Hyderabad Enterprise Solutions – Insurance – Australia Reports & Maintenance for American Express Study and presented GAP analysis to implement SAP in Mahindra & Mahindra Security Maintenance project for Petroleum company, London Implementation of ERP Application for Manufacturing Industries

PROFESSIONAL CERTIFICATIONS & TRAININGS Certificates Master Project Manager (MPM) PMP: Project Management Professional PRINCE 2 ITIL ‘Customer Excellence’ Harvard Business School

Training CISSP: Certified Information Systems Security

Professional Oracle E-business suite ISO 27001 Information Security ISO / BS 25999 Business Continuity

RECOGNITION Received ‘Feather in my CAP’ award for Best Project Manager – implementing complex logic needed for Security

Module using Tivoli Identity & Access Manager for Healthcare Project. Received ‘Thanks-a –Zillion’ award – in recognition for significant contribution during the Global CMMI V1.2

Assessment conducted by KPMG. Received Certification of Appreciation in recognition of valuable contribution for participation in Global CMMI V1.2

implementation across Wipro conducted by KPMG.

PROFESSIONAL EXPERIENCE

Accenture Inc. – Philippines Delivery Center

Program & Project Service Mgmt. - Senior Manager (Delivery Lead)RESPONSIBILITIES / AUTHORITIES:

Implementation of Oracle e business suit (Oracle Project Accounting, Financials (AR & AP), Fixed Assets, HR) integration with other modules and with third party payroll.

Accountable for results of work to both Accenture and client. Responsible for medium-term planning, objective setting, and development of new procedures within area of

responsibility, through interpretative judgment of overall policies and goals. Identifies, assesses and resolves complex business problems/issues and provides alternative scenarios. Provides and implements business-focused solutions within time/cost constraints. Accountable for developing and managing key internal/external client relationships across sphere of influence, including

situations in which no relationship previously existed. Responsible for fulfillment of contractual obligations/completion of deliverables within own area of responsibility. Creating Budgeting, Planning and Forecasting system with the aim to achieve improved budgeting and accounting

processes & practices.

Wamp Naga Holdings Group – Papua New Guinea

Group IT Program Manager RESPONSIBILITIES / AUTHORITIES

Overview: Deliver business services and reduce IT expenditures resulting in organizational realignment, system refinement and significant cost savings. Responsible for 5 managers and 60 employees and supporting 200 users across Papua New Guinea. Conduct in-depth technical analysis of all systems, including the governance framework, architecture, and disaster

recovery and business continuity; delivered gap analysis and recommendations, attaining 99% up time. Reduce FTEs by 10 percent, saving more than PGK 1 million per year through the development of higher standards, new

hiring profiles and cross-training programs. Save more than PGK 2 million through aggressive negotiation of contracts and pricing on a budgeted PGK 10 million for

hardware/software purchases and consulting services. Annual budget for 6 operational units and driving the company to achieve the budget by validating & verifying IT

strategies as well as Sales and cash flow as additional responsibility in line with CEO & Board business goals and objectives.

Decrease inventory, application pricing, and licensing expenses by establishing standardization for applications, PC desktops, and networking systems.

Oversaw more than 6 projects of various sizes resulting in an on time on budget completion rate of 96 %. Streamline the IT function by separating support tasks, creating new leadership positions and implementing best

practices.

Datec (PNG) Limited, Steamships Group – Papua New Guinea

Program Manager RESPONSIBILITIES / AUTHORITIES

Overview: Helmed IT strategy and operational improvements as technology leader driving first growth centric IT standards and practices at company ranked among fastest growing firms within Papua New Guinea. Restructured and directed teams to boost responsiveness, strengthening skill levels and performance expeditions. Introduced governance standards for virtualization, budgeting and IT services.

Conduct in-depth technical and functional analysis for client expectations, including the governance framework, architecture, and disaster recovery and business continuity; delivered gap analysis and recommendations, attaining 95% up time.

Increased responsiveness and adherence to SLA terms with revitalized Help Desk operations, using ITIL standards and escalation models; added ticketing / reporting systems creating 60% drop in recurring issues.

Initiated and implemented quality process (ISO 9001:2008 & 20000-1-2005) and highly successfully in achieving results and goals of organization – trimming IT spend 26%.

Initiated and led the knowledge management & information security framework along with building of DR site for the group with accepted business continuity plan.

Wipro Technologies – Hyderabad, India & Australia

Delivery Manger & Practice Delivery Champion (Enterprise Security Services) RESPONSIBILITIES / AUTHORITIES

Practice Delivery Champion of Enterprise Security Services, Delivery Manager Technology & staff leadership

Facilitated focus on high priority projects with new governance stands / prioritization; developed (Standard Operating Procedures) SOPs around project portfolio to manage request process.

Maintained 90% uptime of practice through capacity planning and increased productivity, with the support of other verticals and Horizontals

Updated technical / support practices for efficiency and standardization. Build & Brought top-notch IT manages aligned with collaborative leadership style – enhancing technical and

architecture team competencies, with better change control and resource management practices. Initiated changes to break down internal silos, establishing measurable performance goals and annual reviews within

the practice.Cost Savings & Management

Optimum utilization of resources & continually implemented the best practices of the organization and able to increase the revenue of the practice to 26% annually.

Strategic implementation and change request has resulted a revenue generation of $4 m for Healthcare projectDelivery Manager – Projects Consulted with business community to identify client needs and develop business solutions to improve customer gratifications. Managed end-to-end delivery of projects (project lifecycle management, end user support, coach and mentor delivery team, and incident/risk management). Liaison to end users and stakeholders for business issues to ensure quality of services and support.

Successfully delivered $20M client technology Healthcare project with $4M change request, on-time/on-budget by leading cross-functional team utilizing project management best practices.

Analyzed metrics for change requests and identify problem trends and adjusted training/support of technical staff accordingly, meeting 99% of service level agreement (SLA) compliance.

Defined project plans, goals, budgets and strategies to measure results within cost and time which increased productivity of practice by 17% and reduced staffing budget by 9%.

Involved in critical solutions using Tivoli Identity and Access Manager, Integration of COTS applications with other modules

References Available Upon Request