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IT Innovation in India

WIPRO

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Wipro Infrastructure Services

1. Wipro has a dedicated Business Group for Infrastructure Servicescontributing 8.5% of Global IT Services revenue

2. Over 170+ customers in USA, Europe and Japan

3. Alliances with Principals like Microsoft, Cisco, Sun, Oracle, HP etc.

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1. $ 70 Billion to $ 85 Billion market opportunity for India.2. Indian export oriented offshore infrastructure management is already $4 50

Million3. Inclusive of the work of captives, the Indian offshore export market is already

worth $ 1 Billion for India and is expected to grow to $ 9 Billion by 2010

Market & Need

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1. Saw the formal beginning of a brand new industry in India (RemoteInfrastructure Management).

2. Wipro currently deliveries over $6 0Mn worth of contracted services fromGCC.

3 . Wipro Infrastructure services revenues have grown over 85% CAGR in thepast 5 years in spite of offshore effort increasing from 3 % to 70%.

Wipro¶s Global C ommand C enter

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Optimizing existing tools and integrating new tools1. Protects existing investments of customers

2. Protects process from tool set .

Next Generation Managed Services ± 1 of 5

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Virtualization of IT Operations1. Level-1 engineers do not have to re-learn commands if

infrastructure changes

2. Reduces Cost

3 . Makes operations more reliable

Next Generation Managed Services ± 2 of 5

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Enhanced Security1. Unique concept of password vault.

2. Provides one time access

3 . No access to ³healthy´ systems

Next Generation Managed Services ± 3 of 5

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Linking business impact toIT availability

1. Online reporting

2. Relates infrastructure events tobusiness impact

Next Generation Managed Services ± 4 of 5

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Some of our C ustomers

� Largest Water Utility C ompany, UK� Specialty C hemical Manufacturer, Netherlands� Perfume C hemical Manufacturer, UK

� Baby Products & Pharmaceutical C ompany, Singapore� Large Investment C ompany, UK

C ataloging C ompany, USA� Vehicle Breakdown Insurance C ompany, UK� Loyalty Program C ompany, Switzerland� Large Diversified Manufacturing Organisation, USA

Wipro currently deliveries over $6 0Mn worth of contracted services from GCC.

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Thank You

Our PromiseWith utmost respect to Human Values , we promise to serve our

customers with Integrity, through Innovative , Value for Money solutions,by Applying Thought, day after day

G K PrasannaPrasanna.kali@wipro.com