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    Mukul Mansharamani

    Sainbu Dutt Gupta

    Rajeev Ranjan

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    the skill of attaining predeterminedobjectives with and through the voluntary

    cooperation and effort of others

    process ofsocial influence in which oneperson can enlist the aid and support of

    others in the accomplishment of acommon task

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    10 Management Mistakes Not recognizing employee achievements

    Fail to train and develop people

    Try to control results instead of influencingthinking

    Join the wrong crowd

    Manage everyone the same way

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    Management Mistakes

    (contd) Being a boss or Buddy??

    Fail to set standards

    Fail to train your people Try to manipulate people

    Recognize only top performers

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    Major mistakes management make in not

    recognizing achievements. employee performing more than set standards

    One should never be so busy as theirsuccesses are your success.

    This is one management responsibility thatcannot be put off.

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    Managers build dependency out ofpersonal insecurity

    Managers who deny subordinates

    problemsdeny them the opportunities for growth

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    Fail to develop people

    (contd)Situation solution

    When confronted with a problem by asubordinate:

    Look at the person

    Listen with your eyes, as well as your ears

    Advise and counselProvide new responsibilities by degrees to

    coach them in the development of new skills

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    Try to control resultsinstead of influencethinking (contd)

    Management does mistake in

    trying controlling results rather than buildinga thought among employees achieving tocommon objectives.

    Thus management should generate thinking ofreaching common objective rather thancontrol the final results.

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    Try to control resultsinstead of influencethinking

    THOUGHTS to create

    FEELINGS that affect

    ACTIVITYwhichrewarded/recognized

    HABITS thatgenerateRESULTS

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    Join the wrong crowdDisease the tendency of some

    employees to use theyinstead ofwe

    People tend to create behavior ofthey rather than we

    Solution:- Leader must build the conceptof WE so management shouldemphasize on working as team.

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    Manage everyone the

    same wayManage different personalities the same way

    where management makes mistakes

    Solution

    Manage by staff meeting

    management is largely a one-to-one proposition

    Management leadership styles

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    Manage everyone thesame way (contd)Management Leadership Styles as per the needs arises

    Autocratic manager draws on his strength ratherthan from the strength of others

    Bureaucratic manages by the book

    Democratic allows employees to participate indecision making

    Idiosyncratic adapts own specific management styleto each employee

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    Being a boss or

    Buddy??You must be eithera buddy ora boss;

    successful mixture do not exist

    While you can relax and have fun with anemployee, its never entirely social; its aprofessional, business relationship

    Thus fusion never exist so either be boss orbuddy

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    Fail to set standardsStandards encompass such things as ethics,

    morality, safety, and performance.

    Example:

    Some managers seek only information that supportstheir own views, positions, values, perceptions opinionsat any cost, letting their ego get in the way of gooddecisions, actions, choices or behaviors.

    Thus, standards need to set leading clear way foreffective leadership.

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    Fail to set standards

    (contd)Solution

    Standards eliminate management pressures

    Standards serve as a covenant(agreement)between an employee and his organization

    based on understanding, good faith, and

    mutual commitment.

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    Fail to train your peopleSolutionManagements role is to induce employees to

    consistently perform at PAR-- thus, the dual role

    of every manager is to:Get people from entry level to PAR

    Maintain PAR, once attainedPARs elements:

    Precedents guides for evaluating future behavior (e.g., jobdescription, policies, objectives)

    Actions what employees do

    Results the consequences of actions

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    Fail to train people

    (contd)Example:-

    If the hiring manager did not make a mistake in selection, only 3 reasons remain forwhy a person does not do his job:

    He doesnt know what the job is

    He doesnt know how to do the job

    Someone or something interferes with his desire or ability to do the job

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    Try to manipulate peopleManagement try to maneuver people thus making people a puppet

    which further affects the leadership:-

    Some traditional management motivational approaches

    Fear - the stick

    Rewards the carrot

    Belief building help the individual establish a belief in himself, hisorganization, and the products/services rendered

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    Recognize only top

    performersManagement does mistake by recognizing only top

    performers.

    Positive approach can be opted by management as lowperformers can be good leader as well

    Provide a support system(training and developmentarea) to help each person achieve his or her objectives

    Provide personal and timely recognition for attainingobjectives