cv_khristina jean m. ilagan_
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KHRISTINA JEAN M. ILAGAN 2458 P. Urdaneta St., Guadalupe Nuevo, Makati City | M: 0915-249-2869 |
Dear Sir/Ma'am,
I would like to express my intent to apply for a position in your company.
With dependable, results-driven, dedicated, proactive and good-natured personality, I am seeking for an exceptional role in your dynamic organization where my skills and collaborative professional experience for 7 years can be highly optimized. I have a knack for project organization, macro and micro management. I am a self-starter and can work independently with less supervision. I recognize the importance of having knowledge in your company’s goals especially the opportunity it will best offer in the interest of the organization, clientele, and my personal and professional advancement. The key strengths that I possess include:
1. Knowledge in product management and business development principles and practices particularly for Card products, ATM business and expansion, Deposit products, Bancassurance and 3rd Party Arrangements.
2. Knowledge on project management, market research and product implementation.3. Accustomed to negotiating and communicating with internal clients and external partners.4. Competence in using software and MS Office Applications. 5. Good communication and presentation skills.6. Excels in inventory management, documentation and report administration.7. Exceptional rapport with colleagues and values the importance of team work.
I have enclosed herewith a copy of my CV for your review and reference.
I would appreciate the opportunity to meet with you to discuss how my qualifications will be beneficial to your organization's success. Thank you. Sincerely, Khristina Jean M. Ilagan
KHRISTINA JEAN M. ILAGAN
2458 P. Urdaneta St., Guadalupe Nuevo, Makati City0915-249-2869 | 0919-894-2565
PROFILE & OBJECTIVE A competent, highly motivated, and results-driven professional with seven years of collaborative professional experience seeking a position that will leverage my experience and challenge me further while allowing me to contribute in a dynamic work environment focused on promoting continued growth and success of the organization by providing superior value and service.
WORK EXPERIENCE & KEY ACCOMPLISHMENTS
Philippine Savings Bank (PSBank) - Product and Business Development DivisionProduct Associate (Senior Staff – Rank VI)Nov 2013 to Present
Crafts, develops, monitors, and implement key strategies on business development for Card products, ATM business and expansion, Deposit products, Bancassurance and 3rd Party Arrangements. Performs extensive research, review, and competitive analysis on consumer trends and key competitors for rival products, services and ongoing promos. Prepares concept paper and research materials in support to business case studies. Develops content for product and provides inputs on marketing collaterals. Managed and maintained effective working relationship with 3rd party, external partners and customer database. Conducts ocular inspection of ATM locations for new and existing sites. Select sites, negotiates lease offers and contracts with lessors for approved ATM locations to meet revenue and profitability goals. Works closely with senior management and other units for the implementation and execution of approved business development strategies. Represents and attends meeting with senior management, internal clients and external partners. Oversees product development, manages and communicates with cross-functional teams. Identify and effectively communicate issues with recommended resolutions.Major Contributions:
o Part of the team who spearheaded and organized the Bancassurance partnership between the Bank and the Financial Product Provider.
o Acted as the Lead and Bank Liaison representative for the Bancassurance Partnership on operational tasks and rewards and incentive programs for the branches or sales channels.
o Rolled out and implemented various card promos and different rewards programs. o Demonstrated success in product launches and execution of marketing strategies.o Prepared the product and communication briefs as well as EDMs for the upcoming and
existing Card-related promos and Bancassurance projects.o Prepared concept paper and URS (User Acceptance Requirements Specifications) for
products and system enhancements and created proposal including mechanics for card promos.
o Conducted product and system testing prior to implementation of system enhancements/product improvements.
PSBank – Branch Banking Group and Loans Operation GroupAdministrative Assistant (Rank III to V)Jun 2009 – Oct 2013
Responsible in assisting the Group Head in all the administrative functions for the development of the unit. Provide timely feedback to concerns of all branches and other internal clients on Branch Banking and Loans Operation -related matters. Maintains and organizes documents for proper retention and disposition. Proactively coordinates with the members of the group regarding requests that needs administrative assistance. Prepares reports and presentation materials for the Group Head in regular meetings.Gulf Air Philippines Practicum TraineeApril 2008 – May 2008 200-hour Training Experience in the Marketing Department
EDUCATION Tertiary University of Santo Tomas, España, Manila(2005 – 2009) Bachelor of Science in Business Administration Major in Marketing Management
(Recognition: Best Feasibility Study)
Secondary Saint Bridget College, Batangas City(2001 – 2005) With Honors
KEY COMPETENCIES AND SKILLS
Consistent track record of successfully employing best business practices Comprehensive understanding of effective policies and processes Dependable, results driven and goal oriented Resourceful, well organized and gives utmost attention to details Excellent inventory management, documentation and report administration Capable of making sound judgment on the analysis of problem and resolution Able to communicate effectively both verbally and in writing Good relationship skills and presentation skills Flexible, can work under time pressure and has the ability to manage multiple priorities Knowledgeable in computer software and applications and competent in using MS Office
Applications Proficient in using the internet and basic skills on Macromedia Flash, MS Office Publisher
and Windows Movie Maker
OTHER ACHIEVEMENTS
Participates in project launch and events of the Bank and regularly partake as an usherette in various events.
Successful work in the development of concept and research paper on business and marketing new product plan, touch point and communication plan and comparative analysis.
SEMINARS/WORKSHOPS
Effective Presentation Skills PSBank Center, Makati | Aug. 17–Sep. 2, 2015
Product Profitability Orientation PSBank Center, Makati | July 24, 2015
Branch Product Training PSBank Center, Makati | January 24, 2015
Loans Operations Orientation Training PSBank Center, Makati | July 26, 2014
SME Banking 101 | Mortgage Banking 101 PSBank Center, Makati | October 31, 2013
Auto Loans 101 | Product Knowledge OrientationPSBank Center, Makati | October 30, 2013
Personal Loans 101 | PSBank Online Orientation (Online Banking)PSBank Center, Makati | October 29, 2013
Trust BriefingPSBank Center, Makati | October 24, 2013
E-Credit Hands-on Training (Payroll System)PSBank Center, Makati | October 21, 2013
PERSONAL INFORMATION
Date of Birth: November 28, 1987Place of Birth: Batangas CityCivil Status: SingleReligion: Roman CatholicNationality: Filipino
INTERESTS Socializing with family and friends | Watching foreign movies and series | Reading | Traveling | Music | Surfing the internet