divyaprakash_nism_profile_2016
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DIVYA [email protected]
Phone: +91 9663890550PROFESSIONAL SUMMARY
3.1 years of work experience
Worked as Manual Tester, Banking IT data-analysis Knowledge Engineer
Co-ordination and leading the testing Team in Chennai and maintaining Royal Bank of Scotland's Common Reference Data Portal System
Seasoned professional, with outstanding UAT execution, data analysis and data centric testing skills with ability to support multiple simultaneous projects in an organizational structure
Experienced in coordinating with off-shore resources in support of timeline and IT project deliverables.
Effectively training, motivating and mentoring offshore engineers and technicians
Excel at communicating with stakeholders to provide accurate reporting and information regarding the ongoing projects and initiatives.
Good working experience with operating systems Windows XP/ 7 and 8
NISM certified
Good verbal and written communication skills
Been a part of internal audit, bank transition and a coordinator for external audit
TECHNICAL SKILLS
Tools CRD Portal ToolsMiscellaneous Tools Mantis, Bugzilla (Incident / Defect Capturing Tool)
WinMerge, MS Office, Wordpad, LotusNotes, SVN
CERTIFICATIONS & COURSES
● NISM Series VII: Securities Operations and Risk Management (valid till Jan 2017)
● Software Testing: Orchid Infotech (P) Ltd (Fast track course) - (Test Director, WinRunner, Load Runner, Writing Use cases, SQL Queries)
● SAP BIW Module - SAPPY Solutions (3 months course)
● NIIT - PC Applications
WORK EXPERIENCE
Designation : Bank IT Service Analyst
Company : ROYAL BANK OF SCOTLAND SERVICES PVT. LTD,Chennai
(September 2007 - March 31 2009)
Job Role : Team Leader, Testing, Data Analysis
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DIVYA [email protected]
Phone: +91 9663890550Job Description : Led the team which performs Data Quality and Analysis of Royal Bank Of Scot-
land’s CRD (Common Reference Data) worldwide (global)
Job Scope
Gathering/downloading raw data from various authorized sources and delivering it as usable data sets to
various BU's adhering to RBS norms. Managing data set - add, modify, delete and update according to the
CCB(Change Control Board)
Sourcing, Distribution, Versioning and Maintaining the data sets with high level accuracy and security ac-
cording to the RBS Governance policy
User acceptance testing for the web interface system and captured them in the intranet system-change re-
quest log. Constantly improving user friendliness as well as creating flexibility for its clients in delivering
the correct, updated data set in the desired format(xls, csv, xml)
Offshore experience working with CRD Subject matter experts and CRD BU clients
Analysis of existing/new data sets and improving the quality of the data set. Feeding the new data in the
UAT version of CRD portal system and testing the quality
Extensive participation in transition from manual database maintenance to Portal data maintenance.
Providing product support service to Clients
Mentoring and grooming new joiners to quickly adopt to the job and be productive.
Designation : Knowledge Engineer
Company : SLASH SUPPORT (Feb 2005-July 2006)
Job Description :
Testing the latest products (phone adapters, routers) and creating user-friendly Networking documents/
guides for the client's website as well as for the trainees
Creating monthly reports on client's products (helps in expanding their business)
Preparing handouts about current issues for the technical support team
To help techs in improving their performance by conducting weekly team meetings and keeping track of
their performance
Trained and supported a 10 - 15 member technical team.
OTHER PROJECTS
• “Telephone Billing System” (Major Project April 2004)
Tools: IBM Mainframe (JCL, VSAM, COBOL)
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DIVYA [email protected]
Phone: +91 9663890550Company: Global Software Ltd., Alwarpet, Chennai.
Description: Telephone billing System allows users to edit and update database information and view call ac-
counting reports or billing statements for any client who uses the billing system software. With these aspects in
mind the “Telephone Billing System” was implemented using the mainframe technology (VS COBOL II,
VSAM and JCL).
• “Crime Info” (Mini Project December 2003)
Tools: Macromedia Flash 5.0, Adobe Photoshop 6.0, HTML, ASP, VB Script, Win 98
Company: BDPS, Anna Nagar, Chennai.
Description: Crime Info is a software application, technically and functionally tuned to best suit a layman,
who is unaware of the crime and related information. Crime Info software provides some basic information on
criminals, crime rate, place of enquiry or where to register complaints etc.
EDUCATION
Year of Passing Qualification Percentage Secured Institution
April 2004 MCA 68 % Anna Adarsh College For Women, ChennaiApril 2001 B.Sc 61 % Anna Adarsh College For Women, Chennai
PROJECT RECOGNITION/ AWARDS
Won recognition award ‘ACES Bravo Award’ for training the new joiners in CRD.
I would be glad to provide references and any other information required by you.- Divya Prakash
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