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    PLANNING

    How To Best Meet Your Mission

    We must plan for the future,

    because people who stay in thepresent will remain in the past.Abraham Lincoln

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    W hat is Planning?

    Planning is a search problem that requires tofind an efficient sequence of actions that

    transform a system from a given starting state tothe goal statePlanning is the starting point of the managementprocessPredetermines what the business proposes toaccomplish and how it intends realizing its goals

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    Proper planning accomplishes the following

    1. Managing Uncertainty

    2. Better Focus3. Improves Coordination

    4. Basis for Control

    5. Improves Effectiveness

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    Planning is PervasiveC orporation LevelS trategic Business Unit ( S BU) LevelF unctional or Department LevelT eam or work group levelIndividual level

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    Corporation Headquarters

    SBU 1

    FinHRMIS MktOps

    SBU 2

    FinHRMIS MktOps

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    O rganizational MissionThe Mission states the organization svalues, aspirations, and reason forexistence.The Mission Statement is the basis forall following goals and plans.

    Without a clear mission, goals and plansmay be developed haphazardly causingthe organization to fail.

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    Goals and PlansG oals: specify future ends. Desired

    future state.

    P lans: specify the means to future ends. T he blueprint for goal achievementspecifies the necessary resourceallocations, schedules, tasks

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    Strategic Goals and PlansStrategic Goals pertain to the entireorganization (not specific divisions anddepartments).Strategic Plans define the action stepsthe company will use to attain strategicgoals.

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    STRATEGIC GO ALS ANDPLANS

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    Tactical Goals and PlansTactical Goals apply to middlemanagement and describe what majorsubunits must do to to enable theorganization to meet its strategic goals.Tactical Plans:

    Help execute major Strategic Plans.Cover a shorter period of time.

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    O perational Goals and PlansO perational Goals: the specific resultsexpected of small units, workgroups,and individuals.O perational Plans: developed at thelower levels of an organization tospecify actions required to achieveoperational goals and to support tacticalplans.

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    Goal CharacteristicsBe specific and measurable

    Quantitive Terms

    Cover key result areasContribute most to company performance

    Be challenging but realisticBe for a defined time period.Be linked to rewards.

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    Types of PlansSingle-use plans are developed to achieveobjectives that are not likely to be repeated inthe future. Single-use plans includeprograms, budgets and projects.

    Standing plans are used to provide guidancefor tasks performed repeatedly within theorganization. The primary standing plans areorganizational policies, rules, and procedures

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    SINGLE-USE

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    STANDING PLAN

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    O ther Types O f Plans

    Long term & Short termFormal & Informal PlansProactive & Reactive Plans

    Strategic &O

    perational Plans

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    The Planning Proc e ss

    Planning may be seen as the identificationand formulation of the objectives of abusiness (Goal Setting)Determining Planning PremisesAnalyzing the data (IdentifyingAlternatives)Evaluation & SelectionImplementation & Review

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    The Planning Proc e ssGOAL SETTING

    Identification and formulation of objectives

    DEVELOPING PLANSChoices between alternative plans

    IMPLEMENTATIONExecution of the plan

    ReactivePlanning

    Revision

    of goalsandplans

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    Successful Planning Process

    Everyone participatesBoard and staff educated about planningBoard and staff explore new ideasBoard takes advantages of opportunitiesNecessary resources available

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    Making Planning Effective

    Linked to Long term objectivesConsistencyEveryone participatesFeasibleFlexibleSimpleTop Management Support

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    MANAGEMENT BY O BJECTIVES

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    What Is an O bjective?

    objective are goals, aims or purposesthat organisation wish over varyingperiods of time

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    Management ByO

    bjectives (MBO

    )A method whereby managersand employees defineobjectives for everydepartment, project, and

    person and use them tomonitor subsequent performance.

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    THE NATURE & PURPO

    SEO

    F MBO

    THE NATURE & PURPO

    SEO

    F MBO

    M BO is concerned with goal setting andplanning for individual managers and their units.T he essence of M BO is a process of j oint goalsetting between a supervisor and a subordinate.M anagers work with their subordinates toestablish performance goals that are consistentwith higher organizational objectives .M BO helps clarify the hierarchy of objectives asa series of well-defined means-ends chains.

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    Essential Steps for MB OSet Goals

    The most difficult step.

    Develop Action PlanFor both workgroups and individuals.

    Review Progress/ Take corrective action

    Periodic during the year.Appraise O verall Performance.

    Review Annual Goals.

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    Ess e ntial St ep s for MBO

    S et GoalsThe most difficult step .ConcreteS pecific target and timeframeAssign responsibility

    D evelop Action PlanCourse of actionFor both workgroups andindividuals

    R eview ProgressPeriodicity?

    Course corrections

    Appraise Overall Performance.H ow are we doing?D o we need to restate our goals?

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    MAKING MBO

    PRO

    CESS EFFECTIVEIf MBO is to be successful, it mus t s tart at th e top of th e organization

    Employees must be educated about what MBO is and what their role in it will be .

    Managers must implement MB O in a way that is consistent with overall organizational goals.

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    M anagers tell their subordinates what

    organizational and unit goals and plans topmanagement has established.

    M anagers meet with their subordinates on aone-to-one basis to arrive at a set of goals for each subordinate that both develop and towhich both are committed.

    Goals are refined to be as verifiable as possibleand achievable within a specified period of time.

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    Goals must be written and very clearly stated.

    M anagers must play the role of counselors inthe goal-setting and planning meeting.

    T he meeting should specify the resources thathe subordinate will need

    C onducting periodic reviews

    T he employee is rewarded on goal attainment.

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    THE EFFECTIVENESSO F MBO

    - STRENGTHSO rganizations create a powerful motivationalsystem for their employees by adopting MB O .

    Through the process of discussion andcollaboration, communication is greatlyenhanced.

    With MBO performance appraisal may bedone more objectively.

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    THE EFFECTIVENESSO F MBO

    - STRENGTHSMBO helps identify superior managerial talent for future promotion.

    MBO provides a systematic management philosophy

    MBO

    facilitates control through the periodicdevelopment and subsequent evaluation of individual goals and plans.

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    THE EFFECTIVENESSO F MBO -

    WEAKNESSESThe major reason for MB O failure is l ack of top m anag e m e nt su pport

    goals and plans cascading throughout theorganization may not be those of top management.Some firms may ov e r e m p h as ize qu ant itat ive goa l s

    Some managers will not or cannot sit downand work out goals with their subordinates

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