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    MCCP Intro

    Management is a practice of consciously andcontinuously shaping the organization.

    Features of Management:-

    Organization is an organized activity. Existence of objectives

    Relationship among resources.

    Working with and through people

    Decision making (selection of best option)

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    IMPORTANCE OF MANAGEMENT:-

    Effective utilization of resources is a must for an

    efficient management.

    Development of resources. (upgrade of machinery,etc.)

    Incorporate innovations are done.

    Stability in the society.

    Competancies formanagerialsuccess:-

    1. Leadership

    2. Communication

    3. Self management

    4. Intellectual/critical thinking

    5. Professionalism

    6. Team work.prince dudhatra-9724949948

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    Criticalsurvivalskills fora newworkplace:-

    1. Mastery2. Contacts

    3. Marketing

    4. Enterpreneurship

    5. Love of technology

    6. Passion of renewal

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    Management as Science

    The basic concept of science are clear and specified in

    terms of procedures and their measurements. As a rule

    of science concept has been defined clearly in terms of

    procedures and their measurements i.e. one has to be

    very clear in what one is talking about using a particular

    term, whereas in mgt. various terms are not used insome way and giving some meaning.

    Science in terms ofempiricalconfirmation:-

    Scientific statements in the case of science are tested or

    proved but mgt. lacks empirical evidences and are nottestable.

    Conclusion:- Mgt. is not pure science but it may be

    called as inexact science, hence mgt. is partial science.

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    Management asan Art

    Bringing of desired result through application of skills,art is related to knowledge or expertness in the

    performance.

    1. In the process of mgt. it involves various skills likemusic, painting, sculpture, dancing, etc.

    2. The process of mgt. is directed to achieve the goal in

    the same way in art they perform to achieve the goal in

    their fields.

    3. Mgt. is creative like art.

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    Mgt. both Science & Arts

    Science

    1. It proves

    2. Mgt. predicts

    3. It defines

    4. Advanced by

    knowledge

    Arts

    1. Do not proves but

    feels

    2. Art guesses

    3. Describes

    4. Advanced by

    practice.

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    MANAGEMENT ROLES

    In late 1960s, Henry Mintzberg undertook a study of

    five executives to determine what those managers did

    on their jobs. On the basis of his observations, he

    concluded that managers perform 10 different, highly

    interrelated roles. These roles can be grouped as

    being primarily:

    1. Interpersonal roles

    2. Informational roles

    3. Decisional roles

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    1. INTERPERSONAL ROLES:

    a.) Figurehead role

    b.) leadership role

    c.) Liaison role

    2. INFORMATIONAL ROLES:

    a.) monitor roleb.) disseminator role

    c.) spokesperson role

    3. DECISIONAL ROLES:

    a.) entrepreneur role

    b.) disturbance handlers

    c.) resource allocators

    d.) negotiator roleprince dudhatra-9724949948

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    FUNCTIONAL AREAS OF MGT.

    1. PRODUCTION:-

    Purchasing

    Material mgt. Research and development

    2. MARKETING:-

    Advertisement

    Marketing research

    Sales mgt.

    3. FINANCE AND ACCOUNTING:-

    Financial accounting

    Mgt. accounting

    Cost accounting

    Investment mgt.

    Taxation

    4. PERSONNEL:-

    Recruitment and selection

    Training and development

    Wage and salary

    Industrial relation prince dudhatra-9724949948

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    MGT. SKILLS

    Practical ability or expertness is an action in doing

    something.

    According to Robert Katz, there are three types of mgt.

    skills. They are:-

    1. TECHNICAL SKILLS

    2. HUMAN SKILLS

    3. CONCEPTUAL SKILLS

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    PLANNING Planning is an activity and it consists of a process. It is a selection

    and relating to the fact and making use of assumptions regarding

    future in visualization and formalization of proposed activity andbelieving necessary to achieve desired results.

    Plan means a commitment to a particular course of action.

    FEATURES OF PLANNING:- Planning is concerned for looking into

    the future.

    Planning is a continuous process which determine future course of

    action.

    Selecting suitable course of action.

    Planning is undertaken in all levels of mgt.

    Planning is flexible.

    Planning is more pervasive in nature.

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    Planningis to set the direction

    Decide where you want to go

    Decide how to best go about it

    Leadingto inspire effort

    Controllingto ensure results

    Measure performance

    Take corrective action

    Organizingcreate a structure.

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    Planning in Indian organization (E.g.)

    Planning in ACC ltd. Includes long term planning and short term

    planning. Long term planning consists of policy decision and which is made

    by top mgt. that is BOD level and this plan is based on generally 5

    years plan.

    1. Rehabilitation

    2. Expansion3. Diversification

    SHORT TERM PLANNING:

    1. Production

    2. Dispatches

    3. Costs.

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    BENEFITS OF PLANNING

    Improves focus and flexibility

    Improves action orientation

    Improves coordination Improves time mgt.

    Improves control.

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    TYPES OF PLANNING

    Corporate planning and functional planning

    Strategic planning and operational planning

    Long term and short term planning

    Proactive and reactive planning

    Formal planning and informal planning

    Strategicplanningand operationalplanning

    Strategic plans is to set broad, comprehensive and

    longer-term action directions for the entire org.

    Operational plans define what needs to be done in

    specific areas to implement strategic plans.

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    TYPES OF PLANS

    Single use plans

    Budgets Projects

    WHAT ARE THE USEFUL PLANNING TOOLS ANDTECHNIQUES???

    1. Forcasting:- Making assumptions about what willhappen in the future.

    - Qualitative forecasting uses expert opinions

    - Quantitative forcasting uses mathematical and

    statistical analysis.- All forecasts rely on human judgment.

    - Planning involves deciding on how to deal with theimplication of the forcast.

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    2. CONTINGENCY PLANNING

    3. SCENARIO PLANNING

    4. BENCHMARKING

    5. USE OF STAFF PLANNERS

    6. PARTICIPATON AND INVOLVEMENT

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    Strategic Management Strategy:- A course of action through which an organisation tries to

    achieve to relate itself to the environment to develop certain

    advntage which help in achieving objectives. According to Havard business school- Andrew strategy is a patern

    of objectives, purpose and goals and major policies and plans forachieving these goals stated in such a way so as to define whatbusiness the company is in or is to be and kind of the company it isor is to be.

    According to glureck- strategy is a unified comprehensive andintegrated plan relating strategic advantages of the firm to thechallenges of env. And is designed to achieve organizationalobjectives.

    Acording to Potter- it is a creation of unique and valued positioninvolving different set of activities. According to him a company thatis strategically positioned is which performs different activities fromrivals or performs similar activities in different ways is called acompany strategically positioned.

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    Steps of strategic mgt. process

    1. identifying organization mission, goals

    and strategies

    2. external analysis3. internal analysis

    4. Formulating strategies

    5. Implementation of strategies

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    Levels ofstrategy

    1. Corporate level

    2. Business level3. Functional level

    CRITICISM OF PLANNINGEFFECTIVE PLANNING

    HOW DO MANAGERS PLAN- GOALS OFPLAN AND TYPES OF GOALS

    WHY DO MANAGERS PLAN PURPOSEOF PLANNING AND PLANNING OF 216 TO 260 Pg. - ROBBINS

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    Types of organizational strategies

    CORPORATE STRATEGY:-

    1) GROWTH STRATEGY:- Robbins (pg. 216-127)2) STABILITY STRATEGY:-

    3) RENEWAL STRATEGY:- a) retrenchment strategy

    b) turnaround strategy

    (216-230 pg.)

    4) OTHER COMPETITIVE STRATEGIES:-

    i. Cost leadership

    ii. Differentiation

    iii. Focus

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    CURRENT ISSUES ON STRATEGIC MANAGEMENT(ROBBINS OR STONNER)

    7 S MODEL STRATEGY IMPLICATION:- (STONNER)

    1. STRUCTURE

    2. STRATEGY

    3. SYSTEM

    4. STYLE

    5. STAFF

    6. SKILLS

    7. SUBORDINATE GOALS

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    POTERS 5 FORCES MODEL:-

    1. threat of new entrance2. threat of substitutes

    3. bargaining power of buyer

    4. bargaining power of suppliers5. current rivalry

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    DECISION MAKING

    Decision making is both organizational process andmanagerial function.

    It is a managerial function because it is a fundamentalresponsibility of a manager for decision making.

    It is organizational process because many decision are takenby individual managers and more imp. decisions are made bygroup of managers. Therefore manager should developdecision making skills and ability.

    Decision making is a concious human process involving both-individual and social phenomenon. Based on the factual andvalue premises which concludes with choice of onebehavioural activity from among one or more alternatives withintention of moving towards some desired state of affairs.

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    In decision making 3 aspects of

    human behaviour are involved

    1. Cognition

    2. Conation

    3. Affectation aspect of mind

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    Types of decision making

    Programmed decision

    Un programmed decision

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    Decision making conditions

    Certainty- manager knows the outcome

    Uncertainty- something is known like it

    may happen Risk- whenever anyone cannot predict any

    alternative outcome

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    Decision making process

    1) Identify the problem

    2) Identify the decision criteria

    3) Allocating weights to the criteria4) Development of alternatives

    5) Evaluation of the alternatives

    6) Selection of the alternatives

    7) Implementing the alternatives

    8) Evaluating the decision effectiveness

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