Abhishek Ranjan

Email: aaranjn@gmail.com Mobile No. : +91-9990189903

Communication Address: F-106, 3rd Floor, Near Rajan Hostel, Katwaria Sarai, Phase 1, Delhi-110016

CAREER OBJECTIVES

To obtain a challenging job and responsibility where I can put my knowledge and skills in making important contribution to the growth of a reputed Institute and be always on a learning curve and to work for the best.

PROFILE SUMMARY

Technically Sophisticated professional with 3.5 Years of experience in IT Infrastructure , includes Technical support in AIX, Linux.

Presently associated with IBM INDIA (P) LTD. Since 14 June 2013. Good Understanding of IT and the most modern technologies - LPAR, VIO, HACMP, disaster

recovery, service management tools, process automation and L1 level task in Linux. Acknowledged troubleshooter with good communication and interpersonal skills.

TECHNICAL SKILLS

Worked over AIX 6.1 and 7.1. Linux RHEL 6 Hardware: IBM Service Management tool - Service Now.

EMPLOYMENT

Organization : IBM INDIA (P) LTD. Designation : Senior Operation ProfessionalDuration : From 14th June 2013 to Till DateClient : Ameriprise Financial Inc.

WORK EXPERIANCE

Familiar with Service Now to manage ITIL standards and processes, (Incident , Problem ,Change) Provided AIX and Linux system administration support w/AIX 6.1 ,7.1 and RHEL 6 servers in a

24x7 environment. Performing day to day activity like logs archiving , Disk space creation, service recycle , user

incidents , monitoring Resource utilization Disk , CPU, Memory , Network I/O , process etc. Creating AIX dumps for hardware and software Error. Performing complex system health checkup. Increasing CPU and RAM as per the future requirements. Performing Snapshots, Cloning, Creating Templates. Joining bridge calls and to resolve issues with complete ownership. Hardware follow-up with onsite and vendor in case of any hardware failure. Extending high-end technical support on various servers and ensuring high customer satisfaction

levels through prompt readressal of their problems. Handling various project work for their planning and successful implementation. Worked on Disaster Recovery plan for AIX and Linux, and executed DR tests with multiple team

including customer and application . AIX TL and service pack upgrade, VIO upgrade, Firmware upgrade of frames. Perform tasks related to HACMP Cluster. Performing L1 tasks in Linux and VCS.

PROFESSIONAL TRAINING

AIX 7 (Candidate Id-SR9072174) VCS Successfully completed Smarter Blue training program in IBM

QUALIFICATION

BE with aggregate 65% from KSIT in 2008-2012. 12th with aggregate 69% from CBSE Board in 2007. 10th with aggregate 78% from CBSE Board in 2005.

EXTRA CURRICULUM ACTIVITES

Was part of School and college cricket team. Playing in IBM Delhi Cricket Team and Got man of the tournament in 1st season of intra IBM cricket

tournament. Represented College in the marketing event at the college fest.

PERSONAL SKILLS

Leadership Skill. Positive Attitude. Hard Working & Energetic. Good Analyzer.

PERSONAL DOSSIER

Father’s name : Mr. Jai Prakash NarayanDate of birth : 20th January, 1989Sex : MaleMarital status : UnmarriedLanguage known : English, HindiPermanent Address : V.S. Center, Rajendra Path, Pirmuhani, Patna, Bihar. Pin-800003

DECLARATION

I hereby declare that the above information furnished is true to the best of my knowledge and belief.

DATE:

PLACE: Abhishek Ranjan