Praveen Kumar BallariMobile: +1 – 425-753-2047 Personal E-Mail: praveenballari@hotmail.com;

CAREER SUMMARY:

Current Title: Database Engineer

Work Experience : 12+ Years of IT experience in Database administration, Microsoft Business Intelligence, Service Engineering & Production Support

Certification : MCP; MCITP; MCTS; Diploma in Advanced Software Technology (DAST) from CMC India

Industry : IT/ Computers - Software

Highest Degree Held : MSC (Information Technology)

Date of Birth : 7th June 1979

Abilities

SQL Server 2000 / 2005 / 2008 R2 /2012 / 2014 Database Management and Administration

Service Change, Problem and Release Management

SSIS/SSAS/SSRS/Power BI Reporting MS Office and MS Project Microsoft Azure Working with IIS

SharePoint PowerShell

SQL Server Skills

Installation (Standalone & Clustered) and Configuration (Pre & Post) of SQL Server 2000/2005/2008/2008 R2/2012/2014 Enterprise Edition

Applying Service Packs and Upgrading SQL to the latest Version. Experience in Microsoft Business Intelligence technologies like SQL Server Integration

Services (SSIS), SQL Server Reporting Services (SSRS) and SQL Server Analysis Services (SSAS).

Have good experience on database instance migration. Designing & Deploying databases for various front-end applications. Good knowledge in dealing with Relational Database Management Systems including

Normalization, Stored Procedures, Constraints, Querying, Joins, Keys, Indexes, Data Import/Export, Triggers and Cursors.

Implementing Backup & Recovery plans; Files and File Group management

Experience in delivering OLAP solutions by developing Corporate Dashboard Reports using SQL Server Reporting Services (SSRS), Report Model and Ad Hoc Reporting using Report Builder functionality.

Performance Monitoring and Tuning. Well versed with High Availability technologies like Clustering / Mirroring / Always ON Good knowledge in Replication Able to Analyze and Troubleshoot SQL Server Issues Identifying and analyzing Deadlock situations in SQL Server Creation of Logins, Roles and granting rights – maintaining security as per organization

policy Good Knowledge on Change Data Capture and SQL Auditing. Good knowledge of T-SQL Good Knowledge on Capacity Planning.

EMPLOYMENT

1. Company : Accenture Services Pvt. LtdClient : Microsoft Redmond

Project : MS CFIT Project Duration : November 2015- Till Date Role : SQL Engineer

Project & Role Description

MS Sales is a multiple-solution revenue reporting tool - consolidating worldwide sales, inventory, distributor, reseller, and customer data. Optimized for complex querying, MS Sales provides employees with an up-to-date, accurate, and consistent picture of the status of Microsoft's business - enabling users to make better strategic decisions.

My role was to migrate SQL servers from Tukwila to Columbia datacenter. The main tasks would include: Install SQL server, configure as per application standards and migrate the databases. Automate the manual work specific to SQL. Troubleshoot SQL and performance related issues. Created PowerBI dashboard on the migration status, SQL and OS metrics.

2. Company : Accenture Services Pvt. LtdClient : Microsoft Redmond

Project : MSC Factory IT Project Duration : September 2014 - November 2015 Role : SQL Database Engineer

Project & Role Description

MSC Factory IT is a Test control system of Microsoft devices. There are 33 domains for this project based on the manufacturing units across the globe. As a SQL database engineer, I was responsible to: Administer around 225 SQL Servers and make sure that their health Metrics are under compliance.

Keep the version of SQL Servers stay current working with the application team. Configure new reports using SSRS for the business users as per the requirements. Migrate the SSRS reports from old versions of SQL to new versions of SQL. Designed and developed SSIS Packages to import and export data from MS Excel, SQL Server 2012

and Flat files. Regularly monitor and automate where ever possible. Do the capacity planning of SQL Servers for every 6 months. Fix the issues escalated by the offshore team. Do the TIPS review and Peer review of the SQL administrative tasks. Regularly collect the compliance data and analyze KPI details. Prepare the reports for Service Desk reviews with the client. Make sure to get trained in the latest versions of SQL server and train the team on the same.

3. Company : Accenture Services Pvt. LtdClient : Microsoft India (R & D) Pvt. Ltd

Project : MSCIS Platform Operations- Entertainment & Devices (E&D) Project Duration : August 2011 - September 2014 Role : SQL Database Administrator

Project & Role Description

MSC IS (Manufacturing, Supply Chain, Information and Services) is involved in supporting Microsoft Entertainment and Devices suite of applications which cater to the internal business functions and as well as external world of Microsoft. The applications cater to the supply chain framework of Microsoft.

Entertainment & Devices has a long history of bringing innovative product experiences to market – such as Xbox, IPTV and Zune. Today, E&D’s vision is anchored in delivering end-to-end hardware, software and services across different pillars of Connected Entertainment, such as music, video, communication and gaming. That’s exactly what we’re doing with Microsoft Surface. The E&D strategy is all about connections and so is surface computing - connections to content, connections across communities, connections to new experiences and connections to people.

We have around 600 + SQL servers for all the applications including DIT and SIT along with the Production and UAT servers. And, as a Platform SQL database administrator,

All the SQL Server database skills listed above are utilized in this project. Regularly Monitor and automate/suggest monitoring where possible/needed Need to make sure that they are complaint as per the standards of Microsoft. Do the capacity planning for the holiday Season. Troubleshoot the connectivity and performance issues. Regularly collect the complaint data and analyze KPI details. Prepare the reports for Service Desk reviews with the client. Make sure to get trained in the latest versions of SQL server and train the team and

application SME‘s on the same.

4. Company : AccentureClient : Microsoft India (R & D) Pvt. Ltd

Project : MDM Privacy Project Duration : June 2009 - July 2011 Role : Service Engineer

Project & Role Description

MDM Privacy, also known as MIO-Individual Privacy, includes developing a master system to manage all customer contact data known to MS and related permissions. MDM receives contact permission updates from Microsoft MDM on boarded systems. The Application uses new technology "Webstore" which is very helpful to manage large databases esp. in database partitioning across servers. WEBSTORE is a SQL Server database infrastructure that can meet the performance needs of demanding online users, ensure that the data is available when needed, and grow to support increasing transaction loads and storage requirements.

Some of the areas I need to involve are as follows:

Problem Engineering (Problem Tickets, VSTF) Accountability

Create/Drive/Resolve Problem Tickets & VSTF items

Incident Engineering Accountability

Investigate and Resolve Incident Tickets & SRs within the SLA Deeper technical analysis

Proactive Monitoring Accountability

Regularly Monitor and automate/suggest monitoring where possible/needed Error Analysis (SQL/IIS/Windows)

Performance Key Metrics reporting and Analysis Accountability

Regularly collect/report and analyze KPI data

Database Maintenance & Improvements (Ops Tasks & automation) Accountability

Perform regular database Maintenance and operations tasks using standard practices and improve/automate the processes

Capacity Analysis and Server Audit Accountability

Regularly collect/trend/report server capacity data Regularly audit Security/Permissions

Documentation Accountability

Operations Guides Check, KBs, TSGs review/creation/improvement

5. Company : AccentureClient : Microsoft India (R & D) Pvt. Ltd

Project : MIO Project Duration : May 2008 - May 2009 Role : L3 SQL Support Analyst

Project & Role Description

Microsoft Individual and Organization (MIO) is an enterprise platform that masters all organization, individual and contact preference data that is core and common across all Microsoft IT applications. As a Line-3 support analyst for Microsoft, understand the support process and implement it to reach client's expectations. Resolving the technical issues escalated by Line 2 team within SLA, giving timely inputs to the team members on updated issues and queries. Creating Knowledge Base articles when and where required on the application for better Support. As a Point Of Contact for the team, need to give KT for the new and existing members of the team to improve technical and application skills. The application is 3-tier architecture and it consists of SQL Servers, Application servers, Web servers and MSMQ servers in the respective layers.

Some of the areas I need to involve are as follows:

Work on High Availability technologies of SQL Server – Replication / Log shipping / mirroring which the application used.

Worked on Mirroring which is placed in NLB for high availability as part of the project design. Managing and Configuring Databases, Optimizing Stored Procedures, Performance Tuning,

Optimizing Indexes and Troubleshooting Memory related issues. Securing SQL Server via Managing Logins, users and object level permissions. Configuring and Optimizing SQL Server Agent, Managing all maintenance Jobs and Deploying. Monitoring and Tuning SQL Server - Managing Messages, System Monitor, Setting Trace Flags,

Setting up Job Notifications and Capacity Planning and Sizing. Command-Line Utilities, working with DBCC commands and extended stored procedures. Managing SQL Server, Managing multiple instances, configuration of SQL Server, Optimizing

Memory. Backup and Recovery plan, Usage of SQL Lite Speed in some applications. Hot fix, SP upgrade on servers. Installation and managing of IIS on Windows server. Management of Shares/Permission on folders with/without Cluster Administration. Windows Clustering and NLB - Troubleshooting Clusters, adding dependencies and managing Cluster

resources. Managing Service Requests using the tool MSE (Microsoft Service Enterprise). Configuring and monitoring Site Scope alerts.

6. Company : KHOAH Solutions Pvt LtdClient : Palm

Project : Midas Project Duration : July 2003 - April 2008 Role : Production Support

Project & Role Description

As a Subject Matter Expert, was involved in Windows Sever Support and IIS troubleshooting through Live Chat and Email. Also involved in DBA activities of SQL server for the internal projects of KnoahSoft. Some of the areas I need to involve are as follows:

Installing SQL Server System. Starting and stopping the system. Managing database and transaction logs. Administration and monitoring of System. User Administration - User Administration with Authorization and Profile maintenance. Client Administration - Back Up with Restore and Recovery Activities.

Education

University/College Degree Year Osmania BSC 2000University Of Madras MSC IT 2005

Training

Course Company Year DAST (Diploma in Advanced Software Technology) CMC 2002ITIL V2 Foundation 2013

Certifications

Certification Certification Status Year MS-MCP SQL Server 2012 Completed 2013MS-MCITP Database Admin -2008 Completed 2011MS-MCTS SQL 2005 Completed 2009

PERSONAL PROFILE Male – Indian – Married – 2 Dependents Passport # - K4150405