Career Objective

To be a successful professional with zeal to achieve new heights and keep reaching the ever changing acme in an environment where I can develop, explore and utilize my skills and potential to add value to the organization as well as to my career growth.

Professional Summary

5.5+ years of experience in Software Testing (Manual) in Mainframe, Web based Application and Database Testing. Experience in BFSI domain (Insurance). Experience in managing a team of 5-7 members and capable in handling a team and achieving targets. Good domain knowledge on Life Insurance, Health Care and can work on any domain. Expertise in writing Test Plan and executing test cases. Experience in Functional and Database Testing. Performed Compatibility Testing, Regression Testing and Integration Testing. Experience in working with Agile Methodology. Created test reports including defect analysis, RCA, summary reports and other project related documents. Complete knowledge of Defect Life Cycle and Defect Tracking Process using test management tools like HP QC ALM,

QMetry, Jira and Bugzilla. Basic knowledge of Agile (Scrum) methodology and Jira tool. Experience in using version control tools like VSS and SVN. Expertise to prepare Effort Estimation at Application level. Competencies in preparing Requirement Traceability Matrix. Created WSR and MSR. Basic knowledge of Automation Tool like QTP, Selenium. Multi-Tasking capabilities, team-oriented, customer and quality focused, Comfortable working under pressure. Able to work independently and able to coordinate onsite and offshore teams. Mentoring junior team members, organizing KT/Knowledge sharing sessions and preparing project related documents.

Work Experience

Currently working as a Senior QA Engineer in Ness Technologies from March 2014 till date. Earlier worked as a Senior Engineer- V & V in iGATE Computer Systems Limited (Patni Computer Systems Ltd) from

June 2010 till March 2014.

Educational Qualification

Bachelor of Engineering in Computer Science from Shri Shankaracharya College of Engineering & Technology, Bhilai, Chhattisgarh with 8.06 CPI (in 2009).

12th and 10th from Vivekananda Vidyapeeth, Bhilai, Chhattisgarh with 79.00% (in 2005) and 76.33% (in 2003) respectively.

Technical Skills

Database MS SQL Server 2005 Test Management Tool Quality Center, Team Track, QMetry, ALM Defect Tracking Tool Quality Center, Bugzilla, Bug-Tracker, Jira, QMetry, TFS Version Control Tool VSS, SVN Office Works MS Office (Word, Excel, PowerPoint) Testing Tool Quick Test Professional , Selenium (Basic Knowledge)

Achievements

Spot Award for 2015, Q3. Spot Award for 2014, Q3. Awarded with the Pat on Back Award for being a successful module lead and for beating the deadlines. Dream Team Award for 2011. Appreciation certificate (August 2011) from Client Genworth Financials (USA)

Certification

ISTQB Certified. Diploma in Software Testing from SEED Infotech. Cleared L1 and L2 level certification in insurance domain (iGATE Internal). L1 Certified in V & V (iGATE Internal).

Domain KnowledgeE-mail : shraddha.gupta@hotmail.com Phone: +91-9820683904

Shraddha Gupta

DOB : 14th Dec 1987 E-mail : shraddha.gupta@hotmail.com Phone: +91-9820683904, +91-8956086424

Insurance

Project and Professional Experience

Projects worked in Ness Technologies

Project Name Item Formatting and Form Composition (Client-Pearson) Application XML, Quark Express Testing Functional Testing, Regression Testing, Integration Testing Duration Jan 2015 till date

Description: IFFC (Item Formatting and Form Composition) is an internal Pearson tool. Purpose is to create the printable version of testing materials in the form of PDF and quark files. It uses Quark server to process the files and generates output in the form of PDF.

Roles & Responsibilities:

Helped BA to plan out the processes to be followed in the project. Understanding the requirements and discussing requirements specification document. Planning out the process flow for the Test Case creation of Business scenarios. Conducting regular team briefing and update meetings. Interacting with the client to understand the requirement. Created and executed test cases. Learned usage of QMetry (a complete new tool for everyone in the project) as the Test Management tool and its

association with JIRA and gave demo to BA and Developers. Created documents related to the functionalities and process followed in project. Verifying XML files for its correctness. Learned using QuarkExpress software while verifying the test cases.

Project Name K12 Classroom Dashboard (Client- Loud Cloud Systems [End Client---Jeffco, USA]) Application Web Application, MySQL, Java Testing Functional Testing, Regression Testing, Compatibility Testing, Usability Testing, Database Testing Duration March 2014 - Dec 2014

Description: K12 Classroom Dashboard is an intelligent education domain web based application. Main focus of this tool is to understand basis of behavior to change education. Analytics and behavioral insights are core component of this tool. Therefore it contains different modules to capture behavioral data to produce corresponding reports. It provides an instructional improvement system (IIS) which uses tools and other strategies that provides Teachers, Principal\School Admin, Administrators and other users with meaningful support and actionable data to systematically manage continuous instructional improvement.

Roles & Responsibilities: Understanding the requirements and discussing requirements specification document. Involved in estimations and sharing it after doing ground work on the releases and deriving the scope for the

same. Conducting regular team briefing and update meetings and demoing the project to the client. Conducting daily stand-up meeting in absence of scrum master. Creation and review of test plan, test scenarios, test cases and regression test pack. Understanding the new and change request functionalities needs to be implemented and involved in discussing

the same with client. Involved in both front end (Functional) and back end(Database) testing Logging and tracking defects in Jira. Tracking all the releases in the project and update the status on each release to PM. Preparing documents related to the process followed in project. Suggesting client to improve the usability of the application. Communicating and interacting with different stakeholders of the project organization and product teams related

to issues. Performed gap analysis of the UAT defects.

Projects worked in iGATE Computer Systems Pvt Ltd.

Project Name Facets Reporting (Client- Universal American Financial Corporation) Application MS SQL Server 2005 Testing Database Testing (ETL), Integration Testing Duration Jan 2013 - March 2014

Description: FACETS is an enterprise-wide software solution for health plan administration. It is a healthcare processing tool which is developed by a company called Trizetto and has fully integrated client/server solution for managed care administration with minimum configuration settings and database configurations. It provides the flexibility to

E-mail : shraddha.gupta@hotmail.com Phone: +91-9820683904

support multiple lines of business, including all commercial medical markets, consumer-directed products demanded by today's retail healthcare market and deliver advanced care management capabilities for Medicaid and Medicare Advantage.

Roles & Responsibilities: Understanding the requirements and discussing requirements specification document Preparation of test plan. Planning out the process flow for the Test Case creation of Business scenarios and upload the test cases in QC. Creation and review of the test cases using checklist and BRD Involved in both front end (Functional) and back end(Database) testing Performed Integration testing of facets with Redwood with the help of SSIS package and SSRS. Tested reports generated via Business Object. Logging defect and upload test cases in QC. Conducting regular team briefing and update meetings. Debugging and helping the team on the technical front. Interaction with the onsite lead and implementation of work. Sending weekly status report to client and onsite Tracking all the releases in the project and update the status on each releases to PM and OSC. Preparing documents related to the process followed in project.

Project Name UAFC Website Datamart ADM Services (Client- Universal American Financial Corporation)

Application Web Application Testing Functional Testing, Regression Testing, Compatibility Testing, Usability Testing, Database Testing Duration July 2012 - December 2012

Description: Universal American is a leading Health insurance company in USA which provides Medicare and Medicaid services. We are dealing with the testing of its web applications like Brand Gateway, Agentlink, CC link and other web-applications.

Roles & Responsibilities: Analysis of SRS, BRD and Technical specifications. Prepared High Level and detailed Test Cases based on BRD and execution of test cases. Preparing and Updating Test Cases based on release, change request and reviews. Performed Functional Testing, Defect-Retesting and Regression Testing. Performing UAT in live environment. Performed Compatibility Testing, Usability Testing and Database Testing. Reported and tracked the bugs by executing Test Cases using an in-house tool Bug Tracker. Providing Screenshots to identify and reproduce the bugs. Efficiently coordinated with the development team and other teams during execution in case of any issues. Coordinating with client in case of issues and participated in status calls.

Project Name CyberLife Testing (Client-Genworth Financials) Application Mainframe Application Testing Functional Testing, Regression Testing -Manual Duration June 2010 - June 2012

Description: Genworth Financials (Lynchburg, USA) uses Cyber Life as Insurance Admin system to administer Life Insurance policies for its associate companies. CyberLife is a mainframe system which is designed to support all the functionality before and after sales (i.e. New Business and Policy Holder Services) of the insurance.

Roles & Responsibilities:

Support QA Lead to ensure successful delivery. Efficiently handled the responsibility of a Module lead for many projects by leading a team of 6-8 members. Acted as a Module Lead for more than 3 modules at a time. Analysis of SRS, BRD and Technical specifications. Prepared High Level and detailed Test Cases based on Technical/Software Requirement Specification. Preparing and Updating of Test Scenarios and Test Cases based on release, change request and reviews. Performed Functional Testing, Defect-Retesting and Regression Testing. Bug reporting using Bugzilla and Excel documentation. Reported and tracked the bugs by executing Test Cases using Quality Center. Performed Gap Analysis to enhance the project estimation and to set good practices to reduce efforts and

execution time. Prepared Requirement Traceability Matrix during Test Bed creation and setting up the Test Bed in QC. Efficiently coordinated with the development team and other teams during execution in case of any issues. Acted as a Defect Prevention Representative. Composed and published Minutes of Meeting for onsite calls and DP Meeting as well as WSR and MSR. Contributed towards knowledge repository by preparing documentations and presentations. Very well guided and trained new team members.

E-mail : shraddha.gupta@hotmail.com Phone: +91-9820683904

Inter Personal and Communication Skills

Good Communication and Presentation Skills. Team player with strong analytical and leadership skills. Comprehensive problem solving abilities. Keen observer and Quick Learner with constant zest to acquire knowledge and skills. Willingness to learn new technologies and can adapt to new environment and culture.

Personal Details

Name Shraddha Gupta Gender Female Marital Status Single Nationality Indian Permanent Address LIG-22/25,Jawahar Nagar , Supela, Bhilai

Distt-Durg, State-Chhattisgarh, India, PIN-490023 Local Address C-85, Second Floor, Sector-4, Airoli,

Navi Mumbai, State-Maharashtra, India, PIN-400708 Passport No. H20119433

E-mail : shraddha.gupta@hotmail.com Phone: +91-9820683904