sop- 39.pptx
TRANSCRIPT
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SOP- 39: CONFIRM AVAILABILITYSTANDARD
Following Procedures shuold be lollowed to condirmavailability:
1 Chec availably be!ore con"rming reservation
# Chec the alternate dates given !or closed$ outdates%
& '(er wait listing !or closed$ out dates%
) Recommended nearby *ro*erties when sold out%
+ All over$booed reservations must be *ermitted byFront ',ce -anager%
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PR'C.D/R.S1 Chec room availability be!ore con"rmingany
reservaton dates guest%
# 0og on to com*uter to chec com*uteravailability !or room suite ty*es and rates%
& '(er alternative dates room suite ty*es onsold2 out restricted dates to guests%
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) '(er nearby recommendations *r other
hotel 3 e42 guest needs ) nights but only &nights are avaitable56 o(er to reserveunrestricted nights anh wait2 list guest !orremaining1 night%
+ 7! rooms suites are avaitable% Contiue to*rocess reservation into system
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