Baseline Study Report

Effective Utilization of Information Communication Technology for Partners”

(25 March 2013)

Table of Contents

S. No. Chapter Page

List of Acronyms ii

Executive Summary1

1. Introduction and Objectives 5

1.1 Indus Consortium – An Introduction 5

1.2 Project Summary 5

1.3 Objectives of the baseline study 6

1.4 Research Team 6

2. Methodology 7

3. Major Findings 9

3.1 Demographic Profile 9

3.2 Capacity Assessment of Local Organizations (Partners)

4. Conculusions and Recommendations 23

4.1 Conclusion 23

4.2 Recommendations 23

5. Annexures 25

A Work Plan and Schedule

B Number of Community Organizations Interviewed

C QUESTIONNAIRE (PART-I: CBOs ICT Capacity Assessment Tool)

D QUESTIONNAIRE (Part II: UC Profile)E. Data Lists

LIST OF ACRONYMS

CBO Community-based OrganizationCO Community OrganizationCSN Civil Society NetworksCSO Civil Society OrganizationIC Indus ConsortiumICT Information and Communication TechnologyIT Information TechnologyLG Local GovernmentNGO Non-Government OrganizationUC Union CouncilLHDP Laar Humanitarian Development Programme

Executive Summary

A. Summary of key findings

The total population in selected 20 union councils of all five districts is calculated 586,261 which will be benefitted through project interventions directly and/or indirectly. The average household size is 6.57 with maximum value in Multan i.e. 7 and lowest 6.03 in Thatta.

The type of housing depicts the overall economic conditions of the poor communities. 72% of the communities live in katcha houses out of which highest percentage is recorded in Sindh i.e. 86.25%. Similarly, only one-third households have facility of in-house latrine. The most better situation is observed in Multan with 63% and the worst at Thatta with 15%.

Sindhi, Siraiki, Balochi, Punjabi, Pushto and Urdu were reported as primary medium of language.The major sources of income in target communities include Agriculture, Business, Fishing, Services, Labour and Livestock. All twenty union councils in five districts reported Agriculture as the main source with the average percentage of 73.20 followed by labour in 17 communities with 12.59 average percentage.The overall literacy in target communities is very low. The highest percentage is observed in Muzaffargarh where it is 40% for males and 25% for females. It shows very alarming situation in UCs of Sindh where both districts reported very low average literacy rate i.e. 10.17% and 13.00% in Badin and Thatta respectively. In both districts literacy rate for females are as low as 5.17% in Badin and 3.5% in Thatta.

The education facilities for boys up to secondary school are available in 90% UCs whereas females have access in 50% communities to secondary level education. The Madrassa schooling system found only in Punjab (10 UCs) for both male and female. Interestingly, not a single community in Sindh reported such institution. Only two UCs (one in Rajanpur and one in Badin) have opportunities for post-secondary education for boys.

The alarming situation is observed for lack of formal Maternal and Child Health services which were reported only in 4 UCs of Punjab and not a single in Sindh . It shows that majority of the population are depending upon costly services of private clinics or have to bear the problem of travelling to other localities at the time of emergency. The UCs selected in the districts of Sindh are far from government civil hospitals that indicates the meeting with emergency situations is quite difficult in this region. All 20 UCs reported the availability and access to Electricity which is required essentially by considering the nature of the project. On the other hand, shortage of gas is visible as only 4 UCs (3 in Sindh and 1 in Punjab) have access to the cooking gas.

The drinking water facility is available in all 12 UCs of Punjab and 50% UCs of Sindh (4). The drainage system exists in 10/12 UCs in Punjab and 1/8 in Sindh. The poor drainage system has caused floods and water overflow numerous times in both Thatta and Badin districts of Sindh.

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In terms of reaching out to the target communities, In 8 out of 12 UCs, communities are accessible through travelling on main roads in Punjab. While two UCs including Kot Mithan and Miranpurdo not have good road connectivity but have railway junctions as mode of travel to main part of the cities. In Sindh, only 2 out of 8 UCs, are linked with major roads.

Not a single UC have access to main market in Sindh. People there have to go far flung places periodically to buy goods for their households. The situation is far better in Punjab where in 10 out of 12 UCs, communities have local markets to buy the things as and when needed.

The major source of communication is mobile phone facility which is available in all union councils. However some 9 (8 in Punjab and 1 in Sindh) reported the use of landline phone facilities.

Although internet facility through mobile and landline phones available but only 7 in Punjab and 1 in Sindh reported that they have access to internet.

The mobile phone services of Mobilink and Ufone were available in all 20 UCs followed by Zong (18), Warid (16) and Telenor (14).

Surprisingly, not a single UC reported access to main market in Sindh. People there have to go far flung places periodically to buy goods for their households. The situation is far better in Punjab where 10/12 communities have local markets to buy the things as and when needed.

In Punjab 44.33% users were reported having access to TV transmission followed by significantly low in Radio with only 7.92%. In Sindh, situation is other way around with more radio users and less TV users with percentages of 36.44 and 19.38 respectively.Most of the organizations initially considered for the project are already working in the respective communities. In Punjab 41/51 organizations are established before 2011 which include all 15 organizations from Muzaffargarh. In Sindh, 18/26 organizations are formed before 2011.

In order to assess the sustainability of the selected organizations, registration is the key indicator. It is estimated that one-fourth of the total community organizations are already registered and the others are found motivated to go into this process. The highest number for registered organizations is recorded in Rajan Pur i.e. 15, followed by two each in Badin and Thatta, and one in Muzaffargarh.

A large number of partner organizations working in agriculture sector (71.43%) in various capacities followed by Disaster Risk Reduction (40.26%). The other main areas include Water Sanitation Services (38.96), education (38.96) and health (28.57%).

In order to achieve the desired objectives, social mobilisation (99%) and awareness raising (96%) are the key strategies which are being used mostly by the organizations. The other

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strategies employed by the organizations are Networking (35%), Capacity Building (32%), Advocacy and Action (26%), Monitoring and Oversight of basic services (18%).

The total key personnel comprise on 78% male and 22% female of 311 members in total. There are 41/77 organizations which have representation of women. The highest number is observed in Muzaffargarh (13) followed by Multan (10) and 9 each in Rajanpur and Badin.

The qualification of key personnel is critical in the perspective of the ICT based project. The table shows that about 41% of the total key personnel have secondary or higher level education. Out of these 41% personnel majority belongs to Sindh i.e. 77/128.The rest of majority is dominated by one-fourth of illiterate persons. Interestingly majority of the illeterate personnel are from districts in Punjab i.e. 62 out of 77.

There are 15 (20%) organizations who have not a single key personnel with secondary or above level literacy rate, these are all from Punjab with large representation of Rajan Pur District.

Annual income of CBOs? Any category?Funding sources? Please share some categories/namesAnnual Expenditures?Accounts audited?Years-wise analysis of last audited CBOs?

Only 2 out of 77 organizations (1 Rajanpur, 1 Badin) shared the prior experience of using Information Communication Technology. On further probing, major reason of notusing ICT was lack of equipment followed by unavailability of internet. The other reasons of the same degrees were language barrier and lack of electricity.The language barrier is also seen as lack of computer skills as the wide range of software are only available in English language which cannot be used without having certain level of qualification and understanding of basic english language skills.

Only one respondent from Village Abdul Majeed Noohani of UC Tarai, Tehsil Shaheed Fazil Rahu shared the prior experience of using computer in personal capacity.

Approximatley one-sixth of the respondents shared that the computer training facilities are available in nearby locations but most of the facilities are based at local educational institutions which cannot be accessed by general public. List is attached as Annex E-1.

Considering their local context of southern Punjab and upper Sindh, majority was of the view that feudalism (44%) is the major threat to democracy followed by favouritism (39%) in the government and bureaucracy and illiteracy (31%).

While discussing the reliable source of accessing information, respondents were asked about their personal experiences in this regard. The 57% respondents came up with ‘Unawareness’ as major reason of not accessing information from reliable sources. The other major reason was lack of cooperation from bureaucracy in making the required information available. One-fourth respondents were also of the view that illiteracy and lack of interest from public are key factors.

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Although organizations have been working to carryout advocacy to claim the rights from various departments and state institutions but they do not understand its political context and have no self-recognition for their contributions in strengthening democracy and good governance at grassroots level. Therefore, a very small number of community organizations i.e. 2 from Multan claim that they are working to promote democracy and good governance.

The organizations were asked for their immediate fears and challenges if they are engaged in planning and implementation of ICT based projects. The major issue flagged by the organizations were ‘Unavailability of trained people’ by 82% followed by ‘lack of electricity’ (38%), ‘lack of IT equipment’ (36%) and ‘no internet connection’ (14%).

In order to assess the degree of interest and contribution from local communities, some 63% respondents offered to provide free space for the project followed by ‘awareness raising’ (51%) and motivating local communities’ (49%). A small number of organizations also offered to provide equipment (4%), management services of the project (4%) and dissemination of knowledge/information (3%) to disseminate among local communities.

B. Recommendations

The organization needs to engage the key stakeholders at the initial stage and seek partnership with corporate sector to remove hurdles e.g. involvement of Internet Service Providers (ISP) and Cellular Phone Services which can play vital role in the project. The other key stakeholders may which may be engaged in the project implementation may include local and provincial governments, research organizations, mid-level civil society organizations

The mobilisation with primary groups may be initiated with the series of capacity development interventions which include but not limited to the following:

Motivation and awareness among youth and women groups to participate in ICT project for the betterment of their social services

A basic course on English language to orient the target groups on basic essential terminologies to be used in various interventions, programmes and stages of the project

Training of key personnel in using computers and software Orientation and training in using social media websites including facebook, youtube,

twitter, blogs etc. Orientation and training on using E-Governance for the benefit of local development Capacity development in Behaviour Change Communication for effective message

communication to the key stakeholders.

In order to utilize the human and technical resources for the promotion and protection of democratic rights, it will require multiple steps to be taken such as:

Identify and prioritize key issues related to local development and the protection of rights to design and implement ICT based campaign.

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Develop a district interactive website that allows tracking data on social indicators at UC level. It may include the following features:

o UC-wise district data of education and health serviceso Complaint launch system from general publico Information on social sector areas including agriculture, livestock, small and

medium entrepreneurship opportunitieso Information dissemination through linking it with social media websites including

facebook, youtube, twitter etc.o Building partnerships with other provincial and national organizations and

networks to boost the effect of advocacy campaigns. The equipment needs to be carefully planned as per the issues of local context. It is

suggested to provide Laptop Computers which can be used at the time of intensive load shedding during and beyond the project period.

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1. Introduction and Objectives

1.1Indus Consortium – An introduction

Indus Consortium, a collaborative platform of three humanitarian and development organizations i.e. Laar Humanitarian Development Program (LHDP), DoabaFoundation and HELP Foundation, is a manifestation of a joint force of the people living around Sindhu (Indus) River basin in Pakistan. The consortium facilitates the unity among various groups of different ethnic, linguistic and geographic features for the development of the people around Indus river basin whose forefathers, in the ancient ages, had developed one of the most prosperous civilizations around the globe; remembered in history as Indus Civilization.

Vision:People of Indus river basin are resilient and prosperous.

Mission:People are well aware about their rights and duties. They have developed strong linkages with concerned departments and their representatives, and lobbying for the capacity building of concerned departments. They are also reviewing policies, laws, procedures and process of these departments and contributing for their implementation. This will lead people’s participation in to the good governance.

Geographical outreach of IC is in about 1,700 villages in 16 districts of South Punjab and South Sindh along the Indus river belt. IC members are facilitating their partner communities through various community-led programmes including Disaster Risk Reduction and Climate Change, Livelihoods and Food Security, Primary Education and Public Health, HID and gender main streaming. IC has recently initiated a programme to integrate ICT among existing social mobilization work in five selected districts of South Punjab and South Sindh. This programme is majorly contributing towards their rights to information and freedom of expression.

1.2 Project Summary

Indus Consortium has signed a contract with Oxfam Novib to technically empower local Community based Organizations (CBOs) to set up and strengthen social platforms for the promotion of democracy and equitable good governance.

Specifically, partner CBOs will be encouraged to acquire and adopt technical knowledge and ICT tools to carryout awareness raising and advocacy campaigns. For this purpose, Indus Consortium will provide necessary hardware and software support to community rooted organizations resulting in increased access to online information, free expression of opinions, political inclusiveness and promoting communication and civic education among youth, women and other interest groups.

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1.3 Objectives of the study:

Indus Consortium planned a baseline survey to learn about the existing knowledge, practices, and attitudes and associated issues of partner communities regarding Information and Communication Technologies. The overall objectives of the baseline study were determined as following:

To analyze the knowledge, attitude and practices of partner communities regarding use of ICT

To identify the key issues related to ICT in the project areas

To get all the gender segregated information of the area including demographic features like age, sex, educational status, occupations, degree of dependence on ICT, employment status and their source of income, analysis of internet and mobile coverage and access, ICT related interventions already done or being done by other stake holders etc.

To assess the issues related to the application of ICT

To assess the role of community organization with their development potential in the vicinity of the Project towards project objectives

1.4 Research Team: Bilal Naqeeb, Lead Consultant Zeeshan Noel, Field Research Supervisor NadeemIqbal, Data Enumerator, Multan Muhammad Khurram, Data Enumerator, Muzaffargarh JavedMastoi, Data Enumerator, Rajanpur Ali Ahmed Soomro, Data Enumerator, Badin and Thatta Abdul Tawab, Data Entry Operator

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2. Methodology

On the basis of baseline study plan approved by the management of Indus Consortium, the consultant used multiple methods to collect and analyze the relevant information and compile recommendations which may facilitate the organization to finalize its implementation plan as well as performance management framework.

The consultant reviewed the project related documents and information in the first week. A list of issues which required further clarification was discussed with the management and key staff members.

Since the project aims to develop the capacities of Indus Consortium and its partners to utilize the full potential of ICT to promote and advocate for strengthened democracy focusing on access to information and freedom of expressions, the two sets of questionnaire were developed to gather the data which broadly capture the areas in line with the objectives of the assignment. It specifically included:

Area profile of selected union councils Thematic focus of implementing partners and target groups Prior experience in developing and implementing awareness raising and advocacy

campaigns Requirement analysis for hardware and software Existing human resource and its capacities in the use of ICT

In addition, local external context was also reviewed to identify opportunities and threats to the project so that appropriate strategies can be selected to optimize the benefits of the project as well as to take risk mitigation measures.

The questionnaires were pre-tested at Multan with Doaba Foundation. Both the questionnaires were reviewed and updated in light of the feedback received from the team of Doaba and Indus Consortium.

All the data enumerators were trained through a one day orientation session in order to ensure that data is collected accurately and as per the instructions provided in the instrument. During this exercise, they were also briefed about their roles and responsibilities. The following enumerators participated in the session:

S.No. District UCs Communities Data Enumerator1 Multan 4 10 NadeemIqbal2 Muzaffargarh 3 15 Muhammad Khurram3 Rajanpur 5 26 JavedMastoi

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4 Badin 6 26 Ahmed Ali Soomro5 Thatta 2 20 Ahmed Ali Soomro

Total 20 77

The data collection was planned for each of community group (77) in selected union councils (20) from 8 Tahsils of all five districts. The data is tracked in a manner to analyze the overall situation and capacity of local institutions at each tier of data collection.

The UC Profile data was collected from UC administration mainly, however, other reliable sources identified by local community-based organizations were also considered to fill the information gaps.

The data enumerators interviewed following personnel in presence of other members of the organization to collect the data for target communities as required in the questionnaire:

Districts Chairman GeneralSecretary

InformationSecretary President Secretary Treasury Member Manager Total

Punjab 2 6 17 17 9 51Multan 4 4 2 10Muzaffargarh 2 1 6 6 15RajanPur 2 16 7 1 26

Sindh 3 8 1 12 1 1 26Badin 2 7 1 8 1 1 20Thatta 1 1 4 6Grand Total 5 8 1 18 17 1 18 9 77

For the purpose of consolidating data, a technical person was taken on board to track the data on the given format which helped in data tabulation to produce analysis.

On completion of data analysis, a debriefing session was conducted with Indus Consortium to share reflections of field observations and interviews with different stakeholders.

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3. Major Findings

3.1 Demographic Profile

The total population in selected union councils of all five districts is calculated 586,261 which will be benefitted through project interventions directly and/or indirectly. The highest number is observed in Badin 149,200 followed by Multan 130,000 and Rajanpur 129,981.

The average population at UC level is highest in Muzaffargarh Tahsil i.e. 42,333 followed by Multan 32,500 and Rajanpur 25,996. Both Tahsils from Sindh show compartively lower population.

Table: Average UC population and Household sizeDistrict Average UC Population HH SizePunjab (12) 32,248.42 6.77

Multan (4) 32,500.00 7.00Muzaffargarh (3) 42,333.33 6.74RajanPur (5) 25,996.20 6.60

Sindh (8) 24,285.00 6.28Badin (6) 24,930.00 6.36Thatta (2) 22,350.00 6.03

Grand Total (20) 29,063.05 6.57

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The average household size is 6.57 with maximum value in Multan i.e. 7 and lowest 6.03 in Thatta.

It shows the trend of population in target communities are towards reduction as government statistics recroded 7.1 average household size for the country.

Languages:

The languages will play a key role in communicating key messages effectively in the target communities. In the responses received from the target communities, Sindhi, Siraiki, Balochi, Punjabi, Pushto and Urdu were reported as medium of language.

Sindhi dominates with 90% in Sindh whereas Siraiki is spoken in both provinces and is medium of language for 60.44% in 16 UCs. The lowest frequency is observed for Pushto with only 2% in Muzaffargarh. However Balochi dominates in two union councils of Rajanpur District with 72.50% people speaking this language.

Table: Languages spoken in target communities.

Districts Sindhi Siraiki Urdu Balochi Pushto Punjabif Average f Average f Average f Average f Average f Average

Punjab (12) 12 78.17 5 13.00 2 72.50 1 2.00 6 8.33Multan (4) 4 86.25 3 8.33 3 10.00Muzaffargarh (3) 3 92.67 1 2.00 3 6.67RajanPur (5) 5 63.00 2 20.00 2 72.50

Sindh (8) 8 90.00 4 7.25 1 10.00 1 2.00 5 7.80Badin (6) 6 91.67 4 7.25 1 2.00 4 4.75Thatta (2) 2 85.00 1 10.00 1 20.00

Grand Total (20) 8 90.00 16 60.44 6 12.50 3 49.00 1 2.00 11 8.09

Profession

The major sources of income in target communities include Agriculture, Business, Fishing, Services, Labour and Livestock. All twenty union councils in five districts reported Agriculture as the main source with the average percentage of 73.20 followed by labour in 17 communities with 12.59 average percentage.

Table: Number of communities and %age of population involved in various profession

Districts Agriculture Business Fishing Services Labour Livestockf Ave. f Ave. f Ave. f Ave. f Ave. f Ave.

Punjab (12) 12 67.92 8 16.88 2 27.50 12 14.17Multan (4) 4 72.50 4 18.75 4 8.75Muzaffargarh (3) 3 58.33 1 5.00 2 27.50 3 21.67RajanPur (5) 5 70.00 3 18.33 5 14.00

Sindh (8) 8 81.13 4 11.75 4 10.00 5 8.80 1 20Badin (6) 6 87.33 3 4.00 3 6.67 5 8.80

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Thatta (2) 2 62.50 1 35.00 1 20.00 1 20Grand Total (20) 20.00 73.20 8.00 16.88 4.00 11.75 6.00 15.83 17.00 12.59 1.00 20.00

Literacy:

The overall literacy in target communities is very low. The highest percentage is observed in Muzaffargarh where it is 40% for males and 25% for females. It shows very alarming situation in UCs of Sindh where both districts reported very low average literacy rate i.e. 10.17% and 13.00% in Badin and Thatta respectively. In both districts literacy rate for females are as low as 5.17% in Badin and 3.5% in Thatta.

Educational Institutions:

The education facilities for boys up to secondary school are available in 90% UCs whereas females have access in 50% communities to secondary level education.

The Madrassa schooling system found only in Punjab (10 UCs) for both male and female. Interestingly, not a single community in Sindh reported such institution.

Only two UCs (one in Rajanpur and one in Badin) have opportunities for post-secondary education for boys.

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Table: Number and types of Educational Facilities in target communities

Districts Colleges High Schools

Middle Schools

Primary Schools

Madrassas

Model Schools

M F M F M F M F M F M FPunjab (12) 1 12 7 9 8 12 11 10 7 1

Multan (4) 4 2 3 3 4 4 4 4 1Muzaffargarh (3) 3 1 1 3 3 2 1 2RajanPur (5) 1 5 4 5 2 5 5 5 1

Sindh (8) 1 6 3 8 3 8 8Badin (6) 1 4 2 6 2 6 6Thatta (2) 2 1 2 1 2 2

Grand Total (20) 2 18 10 17 11 20 19 10 7 1

Health Facilities

Similarly in health facilities, only 4 communities in Punjab have access to services of civil hospitals. Basic health unit services are available in most of the target UCs.

The alarming situation is observed for lack of formal Maternal and Child Health services which were reported only in 4 UCs of Punjab and not a single in Sindh . It shows that majority of the population are depending upon costly services of private clinics or have to bear the problem of travelling to other localities at the time of emergency. The UCs selected in the districts of Sindh are far from government civil hospitals that indicates the meeting with emergency situations is quite difficult in this region.

Only 3 UCs in Multan reported provision of private services in their communities.

Table: Health Facilities

DistrictsCivil Hospitals

Rural Health Centres

Basic Health Units Dispensaries

MCH Centres Others

Punjab (12) 4 5 10 5 4 3Multan (4) 4 3Muzaffargarh (3) 2 3 3 2 1RajanPur (5) 2 2 3 3 3

Sindh (8) 8 8Badin (6) 6 6Thatta (2) 2 2

Grand Total (20) 4 5 18 13 4 3

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Housing Facility

The type of housing depicts the overall economic conditions of the poor communities. 72% of the communities live in katcha houses out of which highest percentage is recorded in Sindh i.e. 86.25%.

Similarly, only one-third households have facility of in-house latrine. The most better situation is observed in Multan with 63% and the worst at Thatta with 15%.

Table: HousingDistricts Katcha Houses Pakka Houses Latrine Facility

Punjab (12) 62.92 45.42 42.92Multan (4) 48.75 63.75 63.75Muzaffargarh (3) 70.00 46.67 30.00RajanPur (5) 70.00 30.00 34.00

Sindh (8) 86.25 13.63 24.29Badin (6) 87.50 12.33 25.83Thatta (2) 82.50 17.50 15.00

Grand Total (20) 72.25 32.70 36.05

Other Facilities

All 20 UCs have availability and access to Electricity which is required essentially by considering the nature of the project. On the other hand, shortage of gas is visible as only 4 UCs (3 in Sindh and 1 in Punjab) have access to the cooking gas.

The drinking water facility is available in all 12 UCs of Punjab and 50% UCs of Sindh (4). The drainage system exists in 10/12 communities in Punjab and 1/8 in Sindh. The poor drainage system has caused floods and water overflow numerous times in both Thatta and Badin districts of Sindh.

District ElectricityCooking Gas

Drinking Water

Drainage System

Punjab (12) 12 1 12 6Multan (4) 4 1 4 4Muzaffargarh (3) 3 3RajanPur (5) 5 5 2

Sindh (8) 8 3 4 2Badin (6) 6 2 3 1Thatta (2) 2 1 1 1

Grand Total (20) 20 4 16 8Infrastructure

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In terms of reaching out to the target communities, 8/12 communities are accessible through traveling on main roads in Punjab. Interestingly two UCs including KotMithan and Miranpurdo not have good road connectivity but have railway junctions as mode of travel to main part of the cities. In Sindh, only 2/8 communities are linked with major roads.

Surprisingly, not a single UC reported access to main market in Sindh. People there have to go far flung places periodically to buy goods for their households. The situation is far better in Punjab where 10/12 communities have local markets to buy the things as and when needed.

Table: Infrastructural Facilities

DistrictsMajor Roads Railway Markets

Punjab (12) 8 2 10Multan (4) 4 4Muzaffargarh (3) 3 1RajanPur (5) 1 2 5

Sindh (8) 2Badin (6) 2Thatta (2)

Grand Total (20) 10 2 10

Communication Facility

The major source of communication is mobile phone facility which is available in all union councils. However some 9 (8 in Punjab and 1 in Sindh) reported the use of landline phone facilities. Although internet facility through mobile and landline phones available but only 7 in Punjab and 1 in Sindh reported that they have access to internet.

Table: Telecommunication Facilities

DistrictsLandline Phone

Mobile Facility

Internet Facility

Punjab (12) 8 12 7Multan (4) 4 4 3Muzaffargarh (3) 1 3 1RajanPur (5) 3 5 3

Sindh (8) 1 8 1Badin (6) 6Thatta (2) 1 2 1

Grand Total (20) 9 20 8

Mobile Phone Services

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The mobile phone services of Mobilink and Ufone were available in all 20 communities followed by Zong (18), Warid (16) and Telenor (14).

Table: Mobile Phone Service ProvidersDistricts Mobilink Ufone Warid Zong TelenorPunjab (12) 12 12 9 12 8

Multan (4) 4 4 1 4Muzaffargarh (3) 3 3 3 3 3RajanPur (5) 5 5 5 5 5

Sindh (8) 8 8 7 6 6Badin (6) 6 6 5 4 4Thatta (2) 2 2 2 2 2

Grand Total (20) 20 20 16 18 14

TV/Radio users

As visible under various indicators, the living conditions of target communities in general are not in satisfactory conditions. It shows similar trends when asked for the percentage of users for TV and Radio.

In Punjab 44.33% users were reported having access to TV transmission followed by significantly low in Radio with only 7.92%. In Sindh, situation is other way around with more radio users and less TV users with percentages of 36.44 and 19.38 respectively.

Table: TV/Radio users

Districts TV Users

Radio Users

Punjab (12) 44.33 7.92Multan (4) 48.75 7.50Muzaffargarh (3) 10.67 13.33RajanPur (5) 61.00 5.00

Sindh (8) 19.38 36.44Badin (6) 17.50 33.58Thatta (2) 25.00 45.00

Grand Total (20) 34.35 19.33

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3.2 Capacity Assessment of Local COs and Target Communities

Establishment and registration status of local partners

Most of the organizations being considered for the project are already working in the respective communities. In Punjab 41/51 organizations are established before 2011 which include all 15 organizations from Muzaffargarh. In Sindh, 18/26 organizations are formed before 2011.

It will benefit the project as majority of the organizations are already mobilised and working for the local development. They only need to be trained in using ICT to boost their activities.

Districts 2005 and before 2006 - 2010 2011 and

after Total

Punjab (51) - 41 10 51Multan (10) - 9 1 10Muzaffargarh (15) - 15 - 15RajanPur (26) - 17 9 26

Sindh (26) 3 15 8 26Badin (26) 2 13 5 20Thatta (6) 1 2 3 6

Total 3 56 18 77

In order to assess the sustainability of the selected organizations, registration is the key indicator. It is estimated that one-fourth of the total community organizations are already registered and the others are found motivated to go into this process. The highest number for registered organizations is recorded in Rajan Pur i.e. 15, followed by two each in Badin and Thatta, and one in Muzaffargarh.

Table: CBOs with registration statusDistricts Yes No Grand TotalPunjab (51) 16 35 51

Multan (10) 10 10Muzaffargarh (15) 1 14 15RajanPur (26) 15 11 26

Sindh (26) 4 22 26Badin (26) 2 18 20Thatta (6) 2 4 6

Total 20 57 77%age 26 74

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Programme Areas and Key Strategies

A large number of partner organizations are working in agriculture sector (71.43%) in various capacities followed by Disaster Risk Reduction (40.26%). The other main areas include water and sanitation services (38.96%), education (38.96%) and health (28.57%).

The trends are more or less similar in Punjab with minor differences but Sindh reports high percentage with Education (92.31%) followed by Health (84,62%) and Agriculture (76.92%).The areas clearly indicate that the local organizations are focussed to uplift and support marginalized groups and vulnerable communities.

S.No. Programme AreasPunjab (51) Sindh (26) Total

f %age f %age f %age1 Agriculture 35 68.63 20 76.92 55 71.432 Disaster Risk Reduction 20 39.22 11 42.31 31 40.263 Water and Sanitation 23 45.10 7 26.92 30 38.964 Education 6 11.76 24 92.31 30 38.965 Health 0 - 22 84.62 22 28.576 Livelihood 16 31.37 4 15.38 20 25.977 Poverty Alleviation 18 35.29 0 - 18 23.388 Livestock 14 27.45 2 7.69 16 20.789 Rural Development 1 1.96 8 30.77 9 11.6910 Social Mobilisation 2 3.92 2 7.69 4 5.1911 Environment 3 5.88 1 3.85 4 5.1912 Women Empowerment 0 - 1 3.85 1 1.30

In order to achieve the desired objectives, social mobilisation (99%) and awareness raising (96%) are the key strategies which are being used by most of the organizations. The other strategies employed by the organizations are networking (35%), capacity building (32%), advocacy and action (26%), monitoring and oversight of basic services (18%).

Table: Key Strategies employed by community organizations

Districts Social Mobilization

AwarenessRaising

CapacityBuilding

Advocacy and Action

Monitoring and Oversight Networking

Punjab (51) 50 47 24 1 14 25Multan (10) 10 10 2 1 2Muzaffargarh (15) 15 14 3 7 3RajanPur (26) 25 23 19 5 22

Sindh (26) 26 26 19 2Badin (26) 20 20 16 2Thatta (6) 6 6 3

Total (77) 76 73 24 20 14 27Percentage 98.70 96.05 31.58 26.32 18.42 35.53

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Key personnel

The total key personnel comprises of 78% male and 22% female of 311 members in total. There are 41/77 organizations which have representation of women. The highest number is observed in Muzaffargarh (13) followed by Multan (10) and nine each in Rajanpur and Badin. Six organizations from Thatta have no women’s representation at all.

The qualification of key personnel is critical in the perspective of the ICT based project. The table shows that about 41% of the total key personnel have secondary or higher level education. Out of these 41% personnel majority belongs to Sindh i.e. 77/128.The rest of majority is dominated by one-fourth of illiterate persons. Interestingly majority of the illeterate personnel are from districts in Punjab i.e. 62 out of 77.

Districts Masters Graduate FA/F.Sc. Secondary Middle Primary Illiterate TotalPunjab 2 7 10 32 35 36 62 184Multan 2 4 3 9 14 18 50Muzaffargarh 2 4 17 13 6 30 72RajanPur 2 3 2 12 13 16 14 62

Sindh 3 5 40 29 13 25 15 130Badin 3 4 19 24 12 23 15 100Thatta 1 21 5 1 2 30

Grand Total 5 12 50 61 48 61 77 314Percentage 1.59 3.82 15.92 19.43 15.29 19.43 24.52 100.00

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Following table provides analysis that 62 (80%)CBOs have at least one person with secondary or higher secondary level qualifications (please see below legend for levels).

Table: Number of COs with qualified personnel

Districts Level-1* Level-2 Level-3 Level-4Grand Total

Punjab (51) 6 9 21 15 51Multan (10) 1 7 2 10Muzaffargarh (15) 4 6 3 2 15RajanPur (26) 2 2 11 11 26

Sindh (26) 15 6 5 26Badin (26) 9 6 5 20Thatta (6) 6 6

Total (77) 21 15 26 15 7727.27 19.48 33.77 19.48 100

* Legend:Level-1: Three persons with secondary or higher level qualificationLevel-2: Two persons with secondary or higher level qualificationLevel-3: One person with secondary or higher level qualificationLevel-4: No person with secondary or higher level qualification

There are 15 (20%) organizations who have not a single staff member with secondary level or above literacy rate. Interestingly, all these organizations are from Punjab, mostly in Rajan Pur District. The details are as following:

Community Organization UC Tahsil DistrictLashkarPur NawabPur Multan MultanJhokChajra NawabPur Multan MultanBastiMorthaheem Organization ChackFarazi Muzaffargarh MuzaffargarhKhushalKisanMithahi Organization UmerPurJanobi Muzaffargarh MuzaffargarhSaluke Nurpur RajanPur RajanPurBaran Organization KotMithan RajanPur RajanPurInsaaf Murghai RajanPur RajanPurChand Organization Murghai RajanPur RajanPurNohaniBadshah Nurpur RajanPur RajanPurAalishan Organization KotMithan RajanPur RajanPurSuba Organization MeeranPur Rojhan RajanPurAl-Madina Organization MeeranPur Rojhan RajanPurMuqaddarKisan Group MeeranPur Rojhan RajanPurMuqaddar MeeranPur Rojhan RajanPurAkhuwat Murghai RajanPur RajanPur

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Experience of using Information Communication Technology

Only 2 out of 77 organizations (one each in Rajanpur and Badin) shared the prior experience of using Information Communication Technology. Further probing shows that major reasons of not using ICT were lack of equipment and the unavailability of internet. The other reasons of the same degrees were language barrier and lack of electricity.

The language barrier is also seen as lack of computer skills as the wide range of software are only available in English which cannot be used without having certain level of qualification and understanding of basic english language.

Table: Reason for not using ICT

DistrictLanguage Barrier

Lack of equipment

Lack of Internet

Lack of Electricity

Punjab (51) 30 51 48 29Multan (10) 4 10 7 2Muzaffargarh (15) 3 15 15 8RajanPur (26) 23 26 26 19

Sindh (26) 19 23 5 10Badin (26) 15 17 5 8Thatta (6) 4 6 2

Total (77) 49 74 53 39  63.64 96.10 68.83 50.65

Training Facilities of ICTs

Approximatley one-sixth of the respondents shared that the computer training facilities are available in nearby locations but most of the facilities are based at local educational institutions which general public find hard to access.

Table: Training FacilitiesDistricts Yes No Grand TotalPunjab (51) 10 41 51

Multan (10) 3 7 10Muzaffargarh (15) 7 8 15RajanPur (26) 26 26

Sindh (26) 3 23 26Badin (26) 3 17 20Thatta (6) 6 6

Total (77) 13 64 77  16.88 83.11

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Concepts about Democracy and Good Governance

In order to evaluate the perceptions of local community organizations about the concepts of democracy and good governance, they were asked to identify threats to democracy in Pakistan. Considering their local context of southern Punjab and upper Sindh, majority was of the view that feudalism (44%) is the major threat to democracy followed by favouritism (39%) in the government and bureaucracy and illiteracy (31%).

In Punjab, trends are more or less similar to the overall results. In Sindh, major threat was considered illiteracy followed by favouritism and feudalism.

S.No. Threats to DemocracyPunjab Sindh Total %age

1 Feudalism 25 9 34 44.16 2 Favouritism 18 12 30 38.96 3 Illiteracy 5 19 24 31.17 4 Nepotism 11 4 15 19.48 5 Corruption 6 4 10 12.99 6 Unawareness 7 5 12 15.58 7 Poverty 4 3 7 9.09 8 Lack of Dialogue 0 2 2 2.60

Issues of Access to Information

While discussing the reliable source of accessing information, respondents were asked about their personal experiences in this regard. The 57% respondents came up with ‘Unawareness’ as major reason of not accessing information from reliable sources. The other major reason was lack of cooperation from bureaucracy in making the required information available. One-fourth respondents were of the view that illiteracy and lack of interest from public are key factors. The trends of responses were similar in both provinces as the overall results.

S.No. Issues / hurdlesPunjab Sindh Total

%age

1 Unawareness 31 13 44 57.14 2 Lack of cooperation from bureaucracy 10 12 22 28.57 3 Illiteracy 9 9 18 23.38 4 Lack of Interest 10 3 13 16.88 5 Communication Barrier - 7 7 9.09 6 Corruption - 5 5 6.49 7 Poverty 4 - 4 5.19

Past experience of working for Democracy and Good Goverance

Although organizations have been engagedin carrying out advocacy initiatives to claim rights

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from various departments and state institutions, they do not understand its political context and have no recognition for their contributions in strengthening democracy and good governance at grassroots level. Therefore, a very small number of community organizations claim that they are working to promote democracy and good governance i.e 2/77.

Table: Past experience of working for Democracy and Good Goverance

District Yes No Grand TotalPunjab (51) 2 49 51

Multan (10) 2 8 10Muzaffargarh (15) 15 15RajanPur (26) 26 26

Sindh (26) 26 26Badin (26) 20 20Thatta (6) 6 6

Total (77) 2 75 77

Fear and Challenges for ICT based projects

The organizations were also asked to identify their immediate fears and challenges if they are engaged in planning and implementation of ICT based projects. The major issues flagged by the organizations were ‘Unavailability of trained people’ by 82% followed by ‘lack of electricity’ (38%), ‘lack of IT equipment’ (36%) and ‘no internet connection’ (14%).

Table: Fear and Challenges for ICT based projectsS.No. Fears Punjab Sindh Total %age

1 Trained people not available 42 21 63 81.822 Lack of IT equipment 14 14 28 36.363 Lack of electricity 17 12 29 37.664 No Internet Connection 7 4 11 14.29

Possible support from CommunitiesIn order to assess the degree of interest and contribution from local communities, some 63% respondents offered to provide free space for the project followed by ‘awareness raising’ (51%) and motivating local communities’ (49%). A small number of organizations also offered to provide equipment (4%), management services of the project (4%) and dissemination of knowledge/information (3%) to disseminate among local communities.

S.No. Possible support Punjab Sindh Total %age

1 Space Provision 17 28 45 63.382 Motivation 23 12 35 49.303 Awareness 30 6 36 50.70

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4 Equipment 1 2 3 4.235 Management 3 0 3 4.236 Knowledge/Information 2 0 2 2.82

4. Conclusion and Recommendations

4.1 Conclusion

The consortium partners have selected the areas which are poverty driven and deprived of basic social services. In such situation, the idea of using ICT based advocacy programme is innovative and challenging. This programme can be instrumental for local communities to access key departments and ministries to register their complaints and seek support for their respective communities.

Due to lower literacy rate, the programme will have to be designed in a manner which can be easily understood and adopted by the local communities. The training materials need to be translated in local languages so that messagesare communicated effectively to acquire support from a wide-range of local community members.

The project needs to take into account the interest of local communities while planning to share the information through ICT media. Based on the learning from baseline study, in addition to thesocial services, the areas for economic well-being should also be given equal attention e.g. Agriculture, Business, Fishing, Services, Labour and Livestock etc.

In order to address the issues related to local development, the project should facilitate local organizations to reach out potential opportunities through strong networking and linkages.

Since most of the organizations are already working in the respective communities, therefore, the motivation and awareness raising campaign for using ICTs shall be designed and implemented in cost effective manners. It will provide strong roots for the sustainability of the project beyond its planned duration.

It is concluded that only such organizations/community groups should be engages in the project wherein key personnel are at least literate up to secondary level. The organizations who do not meet this criterion should not be involved in this project.

4.2 Recommendations

With the objectives of promoting democracy and good governance through exercising freedom of information facilitated by improved ICT infrastructure, the selected target communities really need an extensive support. Due to the extremely vulnerable and dismal conditions of local communities such project may engage the youth to become the change agent.

In line with the government’s IT policy, project provides full scope to contribute and assist in piloting the implementation of the policy in remote and rural areas.

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The organizations need to engage the key stakeholders at the initial stage and seek partnership with corporate sector to remove hurdles e.g. involvement of Internet Service Providers (ISP) and Cellular Phone Services which can play vital role in the project. Through formal initiative following key stakeholders may participate directly and/or indirectly:

Youth and women groups Mobile Phone Companies Internet Service Providers Local and Provincial governments Research organizations Mid-level Civil Society Organizations

The mobilisation with primary groups may be initiated with the series of capacity development interventions which include but not limited to the following:

Motivation and awareness among youth and women groups to participate in ICT project for the betterment of their social services

A basic course on English language to orient the target groups on basic essential terminologies to be used in various interventions, programmes and stages of the project

Training of key personnel in using computers and software Orientation and training in using social media websites including facebook, youtube,

twitter, blogs etc. Orientation and training on using E-Governance for the benefit of local development Capacity development in Behaviour Change Communication for effective message

communication to the key stakeholders.

In order to utilize the human and technical resources for the promotion and protection of democratic rights, it will require multiple steps to be taken such as:

Identify and prioritize key issues related to local development and the protection of rights to design and implement ICT based campaign.

Develop a district interactive website that allows tracking data on social indicators at UC level. It may include the following features:

UC-wise district data of education and health services Complaint launch system from general public Information on social sector areas including agriculture, livestock, small and medium

entrepreneurship opportunities Information dissemination through linking it with social media websites including

facebook, youtube, twitter etc. Building partnerships with other provincial and national organizations and networks

to boost the effect of advocacy campaigns.

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The equipment needs to be carefully planned as per the issues of local context. It is suggested that Laptop Computers should be provided which can be used at the time of intensive load shedding during and beyond the project period.

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ANNEXURES

A. Work Plan and ScheduleB. Number of Community Organizations InterviewedC. QUESTIONNAIRE (PART-I: CBOs ICT Capacity Assessment Tool)D. QUESTIONNAIRE (Part II: UC Profile)

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Annex-A: Work Plan and Schedule

S.No. Activity Description18-Feb-2013 to 19

March 2013W-1 W-2 W-3 W-4

1Approval for TOR and budget from Project Management X      

2

Development of data gathering tools and techniques including survey, interview and focused group discussions

2      

3Sharing and approval of data collection and tools from partners X      

4 Pre-testing of data gathering formats 2      5 Orientation and training of field researchers 4      

6Data collection from field (UC + CBO Questionnaire) *        

6.1 Multan   3    6.2 Muzaffargarh   5    6.3 Rajanpur   5    6.4 Thatta   1    6.5 Badin   5    7 Secondary Source Analysis   5    8 Data tracking, tabulation and analysis     5  9 Prepare first draft of the report       310 Feedback on Report from Steering Committee       X11 Finalize Report       2

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Annex-B: Number of Community Organizations Interviewed

Districts and TahsilsNumber of communities

Punjab 51Multan 10

Bosan 5GurdezPur 1JilalPur Khaki 1NawabPur 3

Muzaffargarh 15ChackFarazi 4RangPur 9UmerPurJanobi 2

RajanPur 26KotMithan 2MeeranPur 7Murghai 11Nurpur 3Rojhan 3

Sindh 26Badin 20

Abdullah Shah 3Ahmed Rajo 2BhugraMemon 2Kadhan 5Nindo 7Tarai 1

Thatta 6Begna 2Gull Muhammad Baran 4

Grand Total 77

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Indus ConsortiumQuestionnaire for the baseline study of the project

on Effective Utilization of ICT for Partner Communities

Questionnaire No. نمبرنامہسوال :

Provinceصوبے کا نام سندھ . 2 پنجاب .1

Districtضلع کا نام 1. Badinبدین 2. Thattaٹھٹہ

3. Multan ملتان4. Muzaffargarhمظفر گڑھ

5. Rajanpurراجن پور

Section A: General Information بنیادی معلومات

A.1 Date:تاریخ

A.2 Full legal name and acronym of the Organization مخفف اور نام مکمل کا تنظیم

A.3 Name of Respondent جواب دہندہ کا نام

A.4 Title of Respondent جواب دہندہ کا عہدہ

A.5 Male/Female مرد / عورت

A.6 Addressپتہ

A.7 Telephone/Mobile ٹیلیفون / موبائل نمبر

A.8 Email ای میل

A.9 Village گائوں کا نام

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A.10 Union Council یونین کونسل

A.11Tahsilتحصیل کا نام

A.12 Interviewer’s Nameانٹرویو کرنے والے کانام

Signatureدستخظ

Section B: Organizational Profile تنظیمی معلومات B.1 Year of Establishmentتاریخ کی قیام کے تنظیمB.2 Is Organization registered?ہے؟ رجسٹرڈ تنظیم .1 کیا Yes (ہاں) 2. No(نہیں) B.3 if yes, What is the legal status?

کی اس تو ہاں حیثیت؟اگر قانونیB.4 Organization’s outreach

کار دائرہ کا تنظیمB.5 Total Members

_____ (خواتین کی تعاد) Female .2____ (مردوں کی تعداد) Male .1 کلاراکینکیتعداد

B.6 Programme Areas ہے کررہی کام لئے کے حصول کے آاصد مق اپنے تنظیم میں جن شعبے

1. ____________________________________ 2. ____________________________________

3. ____________________________________ 4. ____________________________________

5. ____________________________________ 6. ____________________________________B.7 Strategies

حاصل نتائج دوررس تنظیم تحت کے جن عملیاں حکمت بنیادیہے۔ کوشاں لئے لے کرنے

1. Social mobilization سماجی تحرک پیدا کرنا

2. Awareness raisingآاگاہی مہم

3. Capacity buildingاستعداد کاری

4. Advocacy and actionپیروکاری

5. Monitoring and oversight

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خدمات اور وسائل کی دیکھ بھال اور نگرانی

6. Networking/linkagesہرابط کاری

B.8 Key Personnel کلیدی تنظیمی ارکان S.No. Name نام Title عہدہ M/F

مرد/عورتEducationتعلیمی قابلیت

1

2

3

4

5

B.9 Annual Income آامدنی سالانہRs. _________________

B.10 Funding Sourcesزرائع ےمالیوسائلک 1. _________________________________________

2. _________________________________________

3. _________________________________________

B.11 Annual Expenditureاخراجات ___________________ .Rs سالانہ

B.12 Accounts Audited (Yes/No)ہوئی؟ پڑتال جانچ کی کھاتوں 1. Yes(ہاں) 2. No(نہیں)

Last Year ( آاخری بار کس سال ہوئیُ _______ (پڑتال

Section C: ICT Infrastructure and Human Resource Assessmentانفارمیشن ٹیکنالوجی و انسانی وسائل کی تنظیمی جانچ

C.1 Does CBO use ICT in any capacity? استعمال کا ٹیکنالوجی انفارمیشن کیاتنظیم

ہے؟ رہی کر پر سطح بھی کسی 1. Yes (ہاں)2. No (یں ہن )

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C.2 If No, What are the reasons for not using ICT? کیا کی کرنے استعمال نہ تو نہیں اگر

ہیں؟ وجوہات1. English Language barrier انگلش زبان سے ناواقفیت

2. Unavailability of equipment ونا ہکمپیوٹر کا ن ہ 3. Lack of internet facility ونا ہانٹرنیت پر رسائی ن ہ 4. Lack of Electricity ونا ہبجلی کی ن ہ

C.3 Nature of ICT Usage (Multiple responses allowed)

استعمال کا ٹیکنالوجی انفارمیشن پر سطحوں کن تنظیمہے؟ رہی کر

1. Programme Management (Databases)ےتنظیم ک پروگراموں کی انتظام کاری) ) 2. Office Operations( ےدفتری استعمال ک لئ ے ) 3. Promotion of objectives and achievements

یر ک لئ ےمقاصد اور ان ک حصول کی تش ے ہ ۓ ) 4. Awareness raising ( م ک لئ ی م ےآگا ے ہ ہ )5. Advocacy( ےپیروکاری ک لئ ے ) 6. Monitoring and oversight خدمات اور وسائل کی دیکھ بھال اور نگرانی7. Others (Please specify ______________________) دیگر(وضاحت کریں)

C.4 Hardware Available (operational) تفصیل کی آالات دستیاب کے ٹیکنالوجی انفارمیشن

1. Computers (کمیپیوٹر)________

a. I-Series ________b. Pentium Series ________c. Below ________

2. Laptop (لیپ ٹاپ) ________

a. I-Series ________ b. Pentium Series ________ c. Below ________

3. Printers (پرنٹرز) ________ 4. Scanner (سکینر) ________

5. Digital Camera (جدید کیمرہ) ________

C.5 How many members of organization have access to computer/internet in personal capacity? / رسائی پر انٹرنیٹ کمپیوٹر میں حیثیت زاتی ممبران کتنے کے تنظیم

ہیں؟ رکھتے1. Male __________ 2. Female خواتین___________

C.6 Internet Connectionکنکشن .1 انٹرنیٹ Yes (ہاں) 2. No(نہیں)

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C.7 Name of Internet Service Provider ( سروس انٹرنیٹنام کا ادارے والے کرنے (فراہم

C.8 Type of Internet Packageپیکج کا Unlimited 2. Limited Hours 3. Hourly .1 انٹرنیٹ

C.9 Monthly costs of Internetاخراجات ماہانہ کے _______________ .Rs انٹرنیٹC.10Do you think there are other better Internet Services available in the area?

کی معیار بہتر سے سروس موجودہ کی آاپ میں علاقے کے آاپ کیاہے؟ دستیاب سرس

1. Yes (ہاں) 2. No(نہیں)

Specify (وضاحت کریں):_______________________C. 11 Computer Software installed on operational Computers

Software کمپیوٹر پروگرامز a. # of Computers کمپیوٹرز کی تعداد جن میں پروگرام موجودہے

# of trained personsتربیت یافتہ افراد کی تعداد

b. Maleمرد c. Femaleخواتین

1. Windows XP ونڈوز ایکس پی

2. Windows 7 ونڈوز

3. Others ونڈوز کے پرانے پروگرام

4. MS-Word مائکروسافٹ ورڈ

5. MS-Excel مائکرو سافٹ ایکسل

6. MS-PowerPoint پاور پوائنٹ

7. Inpage اردو پروگرام ان پیج

8. Internet facilityانٹرنیٹ کی سہولت

9. Image/Video editors تصاویر اور ویڈیوز کے لئے پروگرامز

10. Website Developmentویب پیج کی تیاری کے پروگرامز

11. Others )دیگر )وضاحت کریں

___________________________C.12 Experience of using social media networks تجربات سے حوالے کے ورکس نیٹ کے رابطے سماجی

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Social Media Networksسماجی رابطے کے نیٹ ورک

Usage استعمال(Personal/Official)(زاتی/دفتری

# of trained personsتربیت یافتہ افراد کی تعدادMaleمرد Femaleخواتین

1. Youtube یو ٹیوب

2. Facebook as user فیس بک انفرادی سطح پر

3. Facebook as pageفیس بک پیج

4. Facebook as Groupفیس بک گروپ

5. Twitterٹوئیٹر

6. Blogsبلاگ

7. Other دیگر

C.13 Are you familiar with ICT training facilities available locally?آاگاہ ہیں؟ آاپ ا کیا انفارمیشن ٹیکنالوجی کے قریبی تربیتی اداروں کی موجودگی سے 1. Yes (ہاں)

2. No(نہیں)

C. 14 if yes, provide details of available facilitiesاگر ہاں تو درج زیل معلومات فراہم کریں

S.No. Name of Training Centreتربیتی ادارے کا نام

Distance from Areaکمیونٹی سے فاصلہ

Courses Feeکورسز کا معاوضہBasicبنیادی نوعیت

Advance اعلی سطحی نوعیت

1.2.3.4.

Section D: Thematic FocusD.1 What are the major issues/threats affecting democracy specifically at local level?کہ جو ہیں خظرات اور مسائل کونسے ایسے پر سطح مقامی میں نظر کی آاپ

1. _____________________________________

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ہیں؟ رکاوٹ میں راہ کی حکمرانی طرز جمہوری2. _____________________________________

3. _____________________________________

D.2 What are the factors which restrict freedom of information required for accountability to the government? کو آاپہے؟ تا ہو متاثر عمل کا جوابدہی کی سرکار باعث کے جن ہیں درپیش رکاوٹیں کونسی میں حصول آاذادانہ کے معلومات

D.3 Has the organization worked for the promotion of democracy and good governance in past? تنظیم کی آاپ کیایا پروگرام کسی لئے کے فروغ کے حکمرانی طرز اچھی اور جمہوریت میں ٰٖاwاضی م

ہے؟ رہی شامل میں پراجیکٹ

1. Yes 2____________ ہاں . No یں ہن ____________

D.4 Did you use ICT in such project? اس نے آاپ کیا تو ہاں اگرکیا؟ استفادہ سے ٹیکنالوجی انفارمیشن میں پروگرام 1. Yes 2____________ ہاں . No یں ہن

____________D.5 Share your experiences with us? دیں آاگاہی ہمیں سے تجربات اپنے

D.6 Are you interested in ICT based social development initiative in your area? پروگراممیںشاملوناپسند ہکیاآپکسیایس ےحصول کے بہتری سماجی سے مدد کی ٹکینالوجی انفارمیشن میں جس گے کریں

جائے؟ کی کاوش کی

1. Yes 2____________ ہاں . No یں ہن ____________

D. 7 What kind of challenges/hurdles your organization foresees in the implementation of ICT based awareness raising and advocacy campaigns? سامنا کا مشکلات کن میں کرنے کام کا پیروکاری اور مہم آاگاہی سے مدد کی ٹکینالوجی انفارمیشن میں خیال کے آاپ

ہے؟ سکتا پڑ کرنا

D.8 What can be the role/contribution of CBO if supported for ICT based project to promote good local governance? ہے؟ سکتی مل مدد کیا سے جانب کی توتنظیم جائے کی فراہم معاونت سے حوالے کے ٹیکنالوجی انفارمیشن کو تنظیم اگر

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Part II: Union Council Profile کونسل یونین معلومات کی

E.1. UC Name کونسل یونین

E.2. Tahsil نام کا تحصیل

E.3. District نام کا ضلع

E.4. Province نام کا صوبہ

E.5. Total Population آبادی کل

E.6. Total Households تعداد کی گھرانوں

E.7. Average Family Size کے کھرانے آا اوسط افرادE.8 Major Ethnic Group

اقسام کی وں گرو لسانی نسلی، ہمقامیS.No. Major Ethnic Groups گروہ Percentage صد فی

A

B

C

E.9 Major Languagesزبانیں والی جان بولی پر سطح ےمقامی

S.No. Languages زبانیں Percentage صد فی

A

B

C

E. 10 Major livelihoods/sources of income ن ہرزرائع ک آمدنی اور ن ےس ہ

S.No. Livelihood/Income sources اور سہن رہنزرائع کے آامدنی

Percentage صد فی

A

B

C

E.11 Literacy level (in percentage) شرحخواندگی a) Male: _________________ b) Female: __________________

E.12 Educational Institutions اداراے تعلیمی

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No of institutions for Male ادارے مردانہ

No of institutions for female ادارے زنانہ

1. Medical/engineering college / کالج انجنئرینگ میڈیکل

2. Colleges کالجز

3. High Schools سکول ک درج ےثآنوی ے

4. Middle School سکول مڈل

5. Primary School سکول پرائمری

6. Madrassah/Maktab / مکتب مدرسہ

7. Model Schools سکول ماڈل

E.13 Health Facilities/Outletsسہولتیں کی صحت

Facilities ولتیں ہس No of Facilities تعدد 1. Civil hospital سپتال ہسول

2. Rural health centers مراکز کے صحت دیہی

3. Basic health units مراکز کے صحت بنیادی

4. Civil dispensaries ڈسپنسری

5. Maternity care health centers مرکز بچہ زچہ

6. others ( کریں( وضاحت دیگرE.14 Infrastructure

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E.15 Communication

1. Landline phones تعداد کی الئنز ٹیلیفون

2. Mobile Users کی افراد وال کرن فونزاستعمال ےموبائل ے تعداد

3. Internet users تعداد کی افراد والے رکھنے سہولت کی انٹرنیت3. Mobile phone providers

کنکشن فون موبائل دستیابa. Mobilink لنک فون b. Ufone موبی یوc. Waridوارد d. Zong زونگ

e. Telenor f. Other4. Internet Service Providers

ادارے والے کرنے فراہم سروس انٹرنیٹ a. PTCL/VFone ایل سی ٹی وطین b. Wateen پی

c. Qubeeکیو بی d. World Call کال ورلڈ

e. Other (Specify)

5. Number of Cyber cafes کلب انٹرنیٹ تعداد قریبی6. ICT shops for sale and services و خرید کی آالات کے ٹیکنالوجی انفارمیشن

مراکز و دکانیں کی فروختتعداد

7. TV Users (in %age ) ) فی افراد وال کرن استعمال وی ےٹی ےصد)

فیصد

8. Radio Users (in %age) فی ( افراد وال کرن استعمال ےریڈیو ے صد)

فیصد

Provide map of UC if available.

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Infrastructureڈھانچہ کا سہولتوں مقامی

Exist (Yes/No)اں ( / ہدستیابیں) ہن

Numbers (if applicable)( و ( ممکن اگر بتائیں ہتعداد

1. Houses (Kutcha) گھر ےکچ فیصد2. Houses (Pucca) گھر ےپک فیصد 3. Electricity بجلی 4. Cooking gas گیس

5. Drinking water پانی کا ےپین

6. Drainage system نظام کا آب نکاسی7. Latrines (household) ( میں ( گھروں فیصد لیٹرین8. Latrines (Community) ( میں ( عالق ےلیٹرین فیصد 1. Major Roads سڑکیں تعداد بڑی2. Railway سٹیشن ےریلو

3. Markets بازار تعداد مین

E-1: List of UCs with ICT facilities

Q.No. Province District Village UCICT Facilities Distance

1 Punjab Multan Sitaray Wali Bosan 1 12 Punjab Multan Doaba Allah Dari Bosan 1 53 Punjab Multan Norang-abad Town Bosan 1 74 Punjab Multan Ghalo Town Bosan 1 15 Punjab Muzaffargarh Sarwani Bangla RangPur 1 136 Punjab Muzaffargarh Cbehram Pur Chack Farazi 1 67 Punjab Muzaffargarh Morthaheem Chack Farazi 1 208 Punjab Muzaffargarh Basti Shahdeen RangPur 1 49 Punjab Muzaffargarh Basti Joya RangPur 1 5

10 Punjab Muzaffargarh Basti Malla Chack Farazi 1 5011 Punjab Muzaffargarh Chah Loharan RangPur 1 612 Punjab Muzaffargarh Basti Cheena RangPur 2 513 Punjab Muzaffargarh Basti Jhakkar RangPur 2 5

14 Sindh BadinYar Muhammad Bhurgiri Nindo 1 2

15 Sindh BadinJan Muhammad Panhwar Abdullah Shah 2 30

16 Sindh Badin Vikio Jamali Abdullah Shah 1 30

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E-2: List of Organziations with Female Members

         B.8 Key Personnel 

Q.No. Province Village UC Tahsil Male Female1 Punjab Sitaray Wali Bosan Multan 3 22 Punjab Doaba Allah Dari Bosan Multan 3 23 Punjab Norang-abad Town Bosan Multan 3 24 Punjab Ghalo Town Bosan Multan 4 15 Punjab Lashkar Pur Nawab Pur Multan 4 16 Punjab Welen Nawab Pur Multan 3 27 Punjab Tarway Pur Bosan Multan 4 18 Punjab Jhok chajra Nawab Pur Multan 4 19 Punjab Halwayee Gurdez Pur Multan 1 4

10 Punjab Basti Khokhoan Jilal Pur Khaki Shuja Ibad 4 111 Punjab Sarwani Bangla RangPur Muzaffargarh 3 212 Punjab Chah Hakim Wala RangPur Muzaffargarh 3 213 Punjab Cbehram Pur Chack Farazi Muzaffargarh 3 214 Punjab Morthaheem Chack Farazi Muzaffargarh 3 215 Punjab Lashkar Pur RangPur Muzaffargarh 3 216 Punjab Basti Theheem RangPur Muzaffargarh 3 217 Punjab Basti Malla Chack Farazi Muzaffargarh 2 318 Punjab Dawana Bahadur Chack Farazi Muzaffargarh 3 219 Punjab Mathi Shah Umer Pur Janobi Muzaffargarh 3 220 Punjab Basti Gindi Wala Umer Pur Janobi Muzaffargarh 4 121 Punjab Chah Loharan RangPur Muzaffargarh 3 222 Punjab Basti Cheena RangPur Muzaffargarh 3 223 Punjab Basti Jhakkar RangPur Muzaffargarh 3 224 Punjab Madbhora Nurpur RajanPur 3 125 Punjab Khuda Bakhsh Kot Mithan RajanPur 4 126 Punjab Ahmed Ali Murghai RajanPur 1 127 Punjab Basti Jam Istehaq Ahmed Meeran Pur Rojhan 2 128 Sindh Musa Khaskheli Nindo Badin 4 129 Sindh Ramji Kolhi Nindo Badin 3 230 Sindh Yar Muhammad Bhurgiri Nindo Badin 2 331 Sindh Jeand Chalgari Nindo Badin 4 132 Sindh Ramji Kolhi Nindo Badin 3 233 Sindh Allah Dinno Bhurgiri Nindo Badin 3 234 Sindh Haji Turab Ali Noutkaui Abdullah Shah Badin 3 235 Sindh Jan Muhammad Panhwar Abdullah Shah Badin 4 136 Sindh Daud Noh Ahmed Rajo Shaheed Fazil Rahu 4 137 Punjab Basti Jam Ishaq MeeranPur Rojhan 2 138 Punjab M.Ajmal Murghai RajanPur 1 139 Punjab Basti Khoo Maachi MeeranPur Rojhan 2 240 Punjab M.Akram Murghai RajanPur 1 141 Punjab Basti Rahim Bakhsh Murghai RajanPur 1 1

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