resume akash agarwal
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247 Echelon Road Apt 8Voorhees NJ 08043, USA
856-278-3185 | [email protected]
AKASH AGARWAL
SUMMARY SAP Utilities Consultant with Accenture LLP. Around 3 Years of experience in SAP, in areas of Billing & Invoicing, CRM, Metering. Part of key Implementation projects in Electricity, Gas & Water Utilities for US and UK clients.
SKILLS SAP Utilities – Billing & Invoicing, CRM
SAP ABAP Technical
SAP Testing, CRM Testing
WORK HISTORY SAP CRM QA, AMERICAN WATER WORKS, INC.
March 2016 – Till Date
-Worked in MTC QA Team and CRM replication Monitoring Team.
-Have worked on SAP Enhancement, Interaction Records, Reports.
-Worked on the configuration for New Acquisition Project, Adhoc Letters.
-Worked on BDOC Replication and Contract replication, finding the Root Cause for issues.
-Creating technical designs of the assigned developments.
-As a QA member was responsible for helping UAT users in their testing.
-Have performed testing in HANA environment.
-Creating various scenarios for regress testing insuring no issues are present and successfully deploy in production environment.
-Carrying out the stress testing, regression testing to check no defect is there in the object.
-Guiding QA Team for the Scenarios to be performed.
-Have gained knowledge related to CRM Functional concepts.
SAP ISU BILLING DEVELOPER, EDF ENERGY
August 2013 TO February 2016
-Primarily worked as ABAP Developer.
-Have experienced full SDLC life cycle, starting for the requirement phase till deployment phase.
-Developed objects involving Function modules, FQ Events, SAP reports,SAP Enhancement, Mass Data Reporting, Print Workbench
-Developed objects involving Inbound and Outbound IDOCS
-Worked on objects using BAPI implementation.
-Have always used methods to increase Performance which includes use of proper naming convention, modularization etc.
-Hands-on Forms, Enhancements, Reports, Function Modules and BPEM cases.
-Creating technical designs and Unit test document of the assigned developments.
-Perform Peer Reviews of Technical Objects and Technical Specifications.
-Have in depth knowledge about Meter to Cash Cycle -Took up the Role of Billing Storm POC (POC for raised incidents related to Billing team) for one year when team was facing high incident raise rates.This role involved incidents analysis, fixing plus deploying issue and taking each incident towards closure.It also involved dealing with Business and Agents for User Education related issues in order to reduce the incident raise rate.-Trained new joiners of team with Meter to Cash Cycle, guided them technically, and solved their technical queries.-Handled high priority technical issues in Defect phase and cutover phase.
-Involved in CRM user interface testing.
-Done IDOC and workflow testing.
-Have worked on SAP PERSONAS.
-Have good knowledge of testing tool like HPQC.
-Have also worked on defect tracking tool like Rational Clear Quest.
-Part of GPTW (Great Place to Work) team- team responsible to organize events for the projects.
EDUCATION BACHELOR OF ENGINEERING, JAYPEE UNIVERSITY OF INFORMATION TECHNOLOGY, JUNE 2013
REFERENCES MEGHA BHANDARI
Ex-Accenture, Student (UT, Dallas)
+1-480-548-8221
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