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Page 1: SOP-Netbackup SH R7

Release 7.0.

Submitted to

14 May 2007Release 7.0.

Submitted by

Distribution Control No: Document Release No: Release 7.0.

Confidential © [email protected]

This document is prepared by Mesiniaga Berhad. All rights reserved. Under no circumstances can this document be reproduced (in whole or part), reformatted or altered in any way for either internal or external purposes.

Veritas Netbackup SOP

Page 2: SOP-Netbackup SH R7

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Table of Contents

CHAPTER 1 STANDARD OPERATING PROCEDURE FOR VERITAS NETBACKUP 6.0 MASTER SERVER.......................................1

1.1 INTRODUCTION.........................................................................................11.2 VERITAS NETBACKUP MASTER SERVER INSTALLATION.............................11.3 AIX CLIENTS INSTALLATION (<CLIENT>).................................................121.4 SPECIFYING THE NETBACKUP MASTER SERVER FROM THE CLIENT.........141.5 NETBACKUP MASTER SERVER INITIAL CONFIGURATION..........................161.6 CREATING BACKUP POLICIES FOR AIX CLIENTS.......................................321.7 UNINSTALLING NETBACKUP SERVER.......................................................64

Confidential © [email protected]

This document is prepared by Mesiniaga Berhad. All rights reserved. Under no circumstances can this document be reproduced (in whole or part), reformatted or altered in any way for either internal or external purposes.

Page 3: SOP-Netbackup SH R7

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DOCUMENT CONTROLAuthor Suraya Hani

File Name

Created 11 December 2006

Last Edited 18 May 2007

Number of Pages 71 (including cover)

RELEASE AND REVISION RECORD

The following information is being used to control and track modifications made to

this document.

Revision

DateSection(s) Release No. Page No. Summary Of Change(s)

14/05/200

7

No. 27 R4 26 Changed retention period

for CatalogBackup to 2

months

(Item 5) R4 34 Retention period for Initial-

Backup changed to 2

months

(Item 8) R4 36 Changes in the Initial-

Backup Selection List.

(Item 5) R4 40 Changes to the Weekly-

Backup schedule

(Item 6) R4 41 Changes to the Start

Window of Weekly-Backup

schedule

(Item 11

and 12)

R4 44 Retention period for User-

archive changed to 2

months

(Item 5) R4 50 Changes to the Daily-

Backup schedule

(Item 6) R4 51 Changes to the Start

Window of Daily-Backup

schedule

Confidential © [email protected]

This document is prepared by Mesiniaga Berhad. All rights reserved. Under no circumstances can this document be reproduced (in whole or part), reformatted or altered in any way for either internal or external purposes.

Page 4: SOP-Netbackup SH R7

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(Item 5) R4 59 MQ-DailyBackup retention

period changed to 2 months

(Item 10) R4 62 Another file added for

MQLog policy’s Selection

List.

Also, another policy created,

MQLog-Monthly-Backup.

18 May

2007

(Item 10) R5 62 Added Note 3 regarding

Binaries-Backup Policy.

31 May

2007

Item 1.8 R6 67 Added section on

uninstalling the tape library.

27 August

2007

Item 1.7 R7 64 Added policy to back up all

data files

Confidential © [email protected]

This document is prepared by Mesiniaga Berhad. All rights reserved. Under no circumstances can this document be reproduced (in whole or part), reformatted or altered in any way for either internal or external purposes.

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Chapter 1Chapter 1 Standard Operating Procedure for Standard Operating Procedure for Veritas Netbackup 6.0 Master ServerVeritas Netbackup 6.0 Master Server

1.1INTRODUCTION

This document contains the standard operating procedure for installing Veritas

Netbackup 6.0 for Windows Server. The procedure would be performed on a

Windows 2003 Server that would assume the role of Master Backup Server.

1.2VERITAS NETBACKUP MASTER SERVER INSTALLATION

1. Log on as veritas and password is xxxxxxx

Note: User account veritas has been created with the Local Admin rights.

2. Insert the VERITAS NetBackup Enterprise Server 6.0 (Windows 32-bit

Server and Client) installation CD in the drive and the VERITAS NetBackup

installation browser will start automatically.

3. Click NetBackup Installation.

4. On the following screen, select Install Server Software.

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part), reformatted or altered in any way for either internal or external purposes.

Page 6: SOP-Netbackup SH R7

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5. The Welcome to the NetBackup Setup Wizard screen appears. Click Next.

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part), reformatted or altered in any way for either internal or external purposes.

Page 7: SOP-Netbackup SH R7

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6. On the License Agreement screen, accept the license agreement and click

Next.

7. On the NetBackup Installation Type screen, choose Install to this

computer only and Custom. Click Next.

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part), reformatted or altered in any way for either internal or external purposes.

Page 8: SOP-Netbackup SH R7

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8. On the NetBackup License Key and Server Type screen, perform the

following:

a. Enter the license keys for these options (can be found on the Software

License Certificate).

NetBackup Server, Windows, Enterprise Server,v6.0,License;

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b. Select the icon next to NetBackup Master Server.

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part), reformatted or altered in any way for either internal or external purposes.

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9. On the Netbackup Features screen, click Change.

10.Type the new installation path as D:\Program Files\Veritas. Click Next.

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11.On the NetBackup Port Numbers screen, click Next.

12.On the NetBackup Services screen, check these boxes:

a. ‘Use the built-in system account’ check box;

b. ‘Automatic’ startup type;

c. ‘Start NetBackup Server Services After Install’ check box.

Click Next.

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13. On the NetBackup System Names screen, click Next.

14. On the NetBackup Enterprise Media Manager screen, verify Netbackup

Master Server’s name as VERITAS01. Click Next.

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15. Click Install on the Ready to Install the Program screen.

16. On the System Validation Complete screen, click Add Keys.

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17. (Optional) Uncheck ‘Launch Netbackup Administration Console now’ to

start the console later.

Add these keys by clicking the button for each key:

NetBackup Option,Cross Platform,Library Based Tape Drive

Support,v6.0,License;

Click Add.

Click OK.

NetBackup Client, Unix, Protect Server,v6.0,License;

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Click Add.

Click OK.

Netbackup Database Agent, Unix, DB2 Agent,v6.0,License

Click Add.

Click OK.

NetBackup Option,Shared Storage Option,,v6.0,License;

Click Add.

Click OK.

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part), reformatted or altered in any way for either internal or external purposes.

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Click Close.

18. Click Finish.

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part), reformatted or altered in any way for either internal or external purposes.

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1.3AIX CLIENTS INSTALLATION (<CLIENT>)

This portion contains the standard operating procedure for installing Veritas

Netbackup 6.0 AIX Client. The procedure would be performed on AIX servers which

will be the Netbackup clients.

1. Log in as the root user on the Production Server (<CLIENT>). Type

Username: root and password: xxxxxx. If you are already logged in, but are

not the root user, run the following command: su - root

2. Mount the Netbackup Client CD-ROM (All Unix Clients).

Note: To go to terminal, click Personal Application – Terminal. Type

mount /cdrom.

3. Change the working directory to the CD-ROM directory.

For example: cd /cdrom

Type ls –l to verify CDROM is mounted.

4. Load and install the software by running the install script. Type the following

command:

./install

5. Provide these answers to prompts below:

o Do you wish to continue?

Answer y.

o Do you wish to install the Netbackup Client Software for this client?

Answer y.

6. Specify Client Name as <client> and Veritas Server Name as VERITAS01

when asked.

7. Close the terminal and open a new one. Type umount /cdrom to unmount

the CDROM.

8. Take out the Client CD and insert the UNIX and Linux Options CD to install

the DB2 agents.

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9. Open a terminal and type mount /cdrom.

10. Go to cd /cdrom and type ./install

11. Choose option 2 to install the Netbackup Database Agent Software. Type

2. Press Enter.

12. The following prompt appears:

a. Do you want to do a local installation? (y/n) [n]

Type y. Press Enter.

b. A menu of all database agents available on the CD-ROM are displayed.

c. Select the NetBackup for DB2 option. Type 1 and press Enter.

d. Type q to quit selecting options.

e. A prompt appears asking if the list is correct.

Type y. Type Enter.

f. Type q to quit from the script. Press Enter.

13. Close the terminal.

14. Type umount /cdrom to unmount the CD. Eject the CD.

15. Change to the NetBackup /bin directory. Type: cd

usr/openv/netbackup/bin

16. Enter the following: ./db2_config

17. The following appears:

a. Please specify the DB2 instance home path name:

Type /home/<client>32 and press Enter.

b. Do you have other DB2 instances? (y/n) [n]

Type y. Press Enter.

c. Please specify the DB2 instance home path name:

Type /home/db2db and press Enter.

d. Do you have other DB2 instances? (y/n) [n]

Type n. Press Enter.

18. Close the terminal.

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19. Repeat steps 1 until 13 on the Development server.

1.4SPECIFYING THE NETBACKUP MASTER SERVER FROM THE CLIENT

1. Issue the following command to start the NetBackup Backup, Archive, and

Restore interface:

/usr/openv/netbackup/bin/jbpSA &

Host name: <CLIENT>

User name: root

Password: xxxxxx

2. Go to Action – Specify Netbackup Machines and Policy Type.

3. Click to change and verify below details.

a. Server to use for backups and restore: VERITAS01

b. Source clients for restore: <CLIENT>

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Page 20: SOP-Netbackup SH R7

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c. Destination client for restores: <client>

d. Policy type for restores: Standard

4. Click OK.

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1.5NETBACKUP MASTER SERVER INITIAL CONFIGURATION

Note: Ensure that the tape library has been correctly configured for Windows.

NetBackup cannot function reliably unless devices are correctly installed and

configured.

1. If you have logged of from the server, log in back as veritas and password

is xxxxxx

2. Insert the NetBackup installation CD in the drive.

3. Go to Additional Products .

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Page 22: SOP-Netbackup SH R7

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4. Click Additional Products Installation.

5. Click on Netbackup Tape Device Drivers (32-bit).

Recommended:

Download latest Veritas Tape Device Driver from

www.support.veritas.com.

Save the package in D:/Program Files/Veritas/Tape Device

Drivers

Run the installation package after successful save file operation.

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Page 23: SOP-Netbackup SH R7

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6. Open the Administration Console on the desktop and click on the

Getting Started icon. Else it will pop up automatically after first time

installation.

7. The Getting Started - Welcome to NetBackup window will appear.

8. Click Next at the Getting Started window.

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Page 24: SOP-Netbackup SH R7

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9. Click Next at Step 1. Device Configuration below.

10. At the Device Configuration Wizard, click Next.

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11. Click Next at the Device Host.

12. At the Scanning Hosts, click Next.

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13. You should be able to see below devices. Click Next at the Backup

Devices window.

14. Ensure below devices are selected (ticked). Click Next at the Drag and

Drop Configuration window.

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Page 27: SOP-Netbackup SH R7

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15. Click Yes to continue.

16. The Updating Device will appear. Click Next to continue.

17. At the Configure Storage Units window, verify veritas01-hcart3-robot-

tld-0 is checked. Click Next.

18.Click Finish.

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19. At Step 2. Volume Configuration, click Next.

20. This window will appear. Click OK.

21. At Step 3. Catalog Backup Configuration, click Next.

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22. At the Netbackup Catalog Wizard, click Next.

23. Choose Online, hot catalog backup. Click Next.

24. Click Next.

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25. Type Policy name as CatalogBackup. Click Next.

26. Specify backup type as Full Backup and Incremental Backup –

Differential. Click Next.

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27. At theRotation window, click Next.

*Note: These changes have been implemented:

Retain full backups for 2 months

Retain incremental backups for 2 months

28. At the Start Window, just click Next.

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Page 32: SOP-Netbackup SH R7

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29. At Catalog Disaster Recovery File, type Path: C:\Program Files\

Veritas\CatalogRecovery. Leave Logon and Password blank. Click Next.

30. Select No at E-mail Disaster Recovery Information. Click Next.

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Page 33: SOP-Netbackup SH R7

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31. Click Finish.

32. Click Next.

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33. Click Finish.

34. At Step 4. Policy Configuration, click Next.

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35. Click Cancel to configure at later time.

36. At the Netbackup Installation Test, click Next.

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37. Click Finish.

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Page 37: SOP-Netbackup SH R7

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1.6CREATING BACKUP POLICIES FOR AIX CLIENTS

Note: Perform this step only after Netbackup AIX Client has been installed. For

detailed steps on creating backup policies, please refer to Netbackup System

Administrator’s Guide for Windows, Vol 1 and Vol 2.

1. Log on to Master Backup Server. (Username: veritas, password: zaq1XSW@)

2. Start the Netbackup Administration Console.

3. To create a Standard policy type for initial back up of the system files(exclude DB2

databases and MQ Log):

Item Details

1. Right-click Policies and select New Policy.

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Page 38: SOP-Netbackup SH R7

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2.

Type Policy name: Initial-Backup. Click OK.

3.

Change Policy type: Standard and Destination – Policy storage unit:

veritas01-hcart3-robot-tld-0. Uncheck ‘Active. Go into effect

at:’.

Then click Schedules tab.

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Page 39: SOP-Netbackup SH R7

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4.

Click New.

5. Type Name: Initial-Backup. Click OK.

*Note: Retention period has been changed to 2 Infinity(Level 9).

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6.

Click Clients tab.

Click New and type in Client name: <CLIENT>. Press Enter.

7.

Select RS6000, AIX5. Click OK.

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8.

Click Backup Selections tab. Click New.

Type /usr and press Enter. Click New.

Type /var and press Enter. Click New.

Type /etc and press Enter. Click New.

Type /opt and press Enter. Click New.

Type /home and press Enter.

Click OK.

*Note: Selection lists have been changed to: /home/<client>/.envparm

/home/user<client>/.profile

/home/<client>32/.profile

/home/<client>/comapi

/home/<client>/common

/home/<client>/dbmaint

/home/<client>/fms

/home/<client>/reporting

/home/<client>/util

/var/mqm

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/mqlog/<CLIENT>QM

/home/<client>/fmsdb/bkup

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Page 43: SOP-Netbackup SH R7

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4. Create a Standard policy type for backing up the DB2 database zipped

file.

Item Details

1.

Right-click Policies and select New Policy.

2. Type Policy name: DB2-Backup. Click OK.

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3.

Change Policy type: Standard and Destination – Policy storage

unit: veritas01-hcart3-robot-tld-0. Then click Schedules tab.

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4.

Click New.

5. *Note: This Weekly-Backup schedule is no longer used for back-up.

Current schedule used is the ‘User-archive’ schedule (refer to item 11).

Type Name: Weekly-Backup. Then click Start Window.

6. *Note: The Start Window has been changed to ‘blank’ because the schedule

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will not be used for backups.

Change these details:- Modify Day: Sun , Start Time: 6 am End day: Sun , End time: 12 pm

Click OK.

Note: The time specified in the Start Window is the time range where a

backup may start or be initiated. It is not the duration of how long a backup

will take.

7.

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Click New.

8.

Type Name: User-backup and Type of backup: User Backup. Click Start Window.Note: ‘User Backup’ type of backup is not an automatic schedule. It is created to allow user perform backup manually from client side.

9.

Change these details:- Modify Day: Mon , Start Time: 12 am End day: Sun , End time: 12 am

Click OK.

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10.

Click New.

11. *Note: Retention period has been changed to 2 months.

Type Name: User-archive and Type of backup: User Archive. Click Start Window.Note: ‘User Archive’ type of backup is not an automatic schedule. This is created to allow manual backup by user from client side with the option to delete the files after successful backup.

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12. *Note: The Start Window has been changed to:

Modify Day: Sun, Start time: 12:00 AM

End day: Sat, End time: 12:00 AM

Change these details:- Modify Day: Sun , Start Time: 6 am End day: Sun , End time: 12 pm

Click OK.

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13.

Click Clients.

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14.

Click New and type in Client name: <CLIENT>. Press Enter.

15.

Select RS6000, AIX5. Click OK.

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16.

Click Backup Selections tab. Click New. Type /home/<client>/fmsdb/bkup. Press Enter. Click OK.

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To browse files

To use directives

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5. Create another Standard policy type to backup the archive logs.

Item Details

1.

Right-click Policies and select New Policy.

2. Type Policy name: DB2-Backup-Log. Click OK.

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3.

Change Policy type: Standard and Destination – Policy storage unit:

veritas01-hcart3-robot-tld-0. Then click Schedules tab.

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4.

Click New.

5. *Note: This Daily-Backup schedule is no longer used for back-up. Current

schedule used is the ‘User-archive-log’ schedule (refer to item 8).

Type Name: Daily-Backup. Change Type of backup: Differential Incremental Backup.

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Change Schedule type: Frequency – 1 Hours.

Then click Start Window.

6. *Note: The Start Window has been changed to ‘blank’. We will not be

using this policy for backup.

Change these details:- Modify Day: Sun , Start Time: 12 am End day: Sat , End time: 12 am

Click OK.Note: Backup will start hourly in regards to last backup time. Example: If backup starts at 12.05pm, the consequent schedule will also start 5 minutes later, i.e 1.05pm, 2.05pm and so on.

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7.

Click New.

8.

Type Name: User-Backup-log and Type of backup: User Backup. Click Start Window.

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9.

Change these details:- Modify Day: Sun , Start Time: 12 am End day: Sat , End time: 12 am

Click OK.

10.

Click New.

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11.

Type Name: User-archive-log and Type of backup: User Archive. Click Start Window.

12.

Change these settings: Modify Day: Sun , Start Time: 12 am End day: Sat , End time: 12 am

Click OK.

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13.

Click Clients tab.

14.

Click New and type in Client name: <CLIENT>. Press Enter.

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15.

Select RS6000, AIX5. Click OK.

16.

Click Backup Selections tab. Click New. Type /db2log/archivelog. Press Enter. Click OK.

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6. Finally, create a Standard policy to backup the MQ log files.

Item Details

1. Right-click Policies and select New Policy.

2. Type Policy name: MQLog. Click OK.

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3.

Change Policy type: Standard and Destination – Policy storage

unit: veritas01-hcart3-robot-tld-0. Then click Schedules tab.

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4.

Click New.

5. Type Name: MQ-DailyBackup. Change Type of backup: Full

Backup.

Change Schedule type: Frequency – 1 days.

Then click Start Window.

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*Note: Retention period has been changed to 2 months.

6.

Change these details:- Modify Day: Sun , Start Time: 12 am End day: Sun , End time: 4 am Click the time bar and click Duplicate.

Click OK.

7.

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Click Clients tab.

8.

Click New and type in Client name: <CLIENT>. Press Enter.

9.

Select RS6000, AIX5. Click OK.

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10.

Click Backup Selections tab. Click New. Type /mqlog. Press Enter.

*Note 1: One more file has been added for this backup selection.

/var/mqm/qmgrs/<CLIENT>QM/amqalchk.fil

Click OK.

*Note 2: One more policy has been created, namely the ‘MQLog-Monthly-Backup’. The file being backed-up by this policy is ‘/var/mqm’. Retention period is also set to 2 months. This policy will run at every last day of the month, at 12AM. (Refer to file <CLIENT>.FMS.SysDoc-Netbackup for Server.SH.R1.<CLIENT>.doc, item 2.3.6 page 46).

*Note 3: Another policy called ‘Binaries-Backup’ has been added.The files being backed-up by this policy are as:

/home/<client>/comapi/lib

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/home/<client>/comapi/lib_dbg

/home/<client>/common/lib

/home/<client>/common/lib_dbg

/home/<client>/dbmaint/bin

/home/<client>/dbmaint/cmd

/home/<client>/dbmaint/bin_dbg

/home/<client>/dbmaint/bnd

/home/<client>/fms/dwld/bin

/home/<client>/fms/dwld/cmd

/home/<client>/fms/dwld/bin_dbg

/home/<client>/fms/upld/bin

/home/<client>/fms/upld/cmd

/home/<client>/fms/upld/bin_dbg

/home/<client>/fms/fmstx/bin

/home/<client>/fms/fmstx/cmd

/home/<client>/fms/fmstx/bin_dbg

/home/<client>/fms/lmstx/bin

/home/<client>/fms/lmstx/cmd

/home/<client>/fms/lmstx/bin_dbg

/home/<client>/fms/lmstx/bnd

/home/<client>/fms/host/bin

/home/<client>/fms/host/cmd

/home/<client>/fms/host/bin_dbg

/home/<client>/fms/post/bin

/home/<client>/fms/post/cmd

/home/<client>/fms/post/bin_dbg

/home/<client>/fms/postlog/bin

/home/<client>/fms/postlog/cmd

/home/<client>/fms/postlog/bin_dbg

/home/<client>/reporting/bin

/home/<client>/reporting/cmd

/home/<client>/reporting/bin_dbg

/home/<client>/util/bin

/home/<client>/util/cmd

/home/<client>/util/bin_dbg Retention period is also set to 2 months. This policy will be run manually, as per needed..

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(Refer to file <CLIENT>.FMS.SysDoc-Netbackup for Server.SH.R2.<CLIENT>.doc, item 2.3.7 page 49).

1.7Steps for Creating A Policy To Backup All Data Files on <CLIENT>

Follow the steps below to create a policy that backs up all the files as per listed in

the rest of the backup policies.

Step 1: Creating New Volume Pool

a. At the Master server, open the Administration Console.

b. Go to Media and Device Management – Media – Volume Pool and press

right-click. Select New. Give a Pool Name and Description, click OK.

Step 2: Creating New Backup Policy

a. Go to Netbackup Management – Policies, press right-click. Select New

Policy.

b. Type a Policy Name, click OK.

c. At Attributes tab, select these details:

o Policy type: Standard

o Policy volume pool: the name of the volume pool created in

Step 1.

d. At Schedules tab, create a new schedule. Name the new schedule.

o If the policy is to run on scheduled basis, fill-in the Start Window.

o Else, leave the Start Window blank.

e. At Clients tab, type in client name as <CLIENT>.

f. At Backup Selections tab, fill in the files and folders to be backed-up, one at

a time.

Step 3: Performing Manual Backup

a. Go to Netbackup Management – Policies. Right-click the policy name

created in Step 2.

b. Select Manual Backup. Click OK twice.

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c. View progress at Activity Monitor.

Step 4: Identifying the media used for backup

d. Go to Media and Device Management – Media – Volume Pool.

e. Select the Volume Pool created in Step 1 and expand it.

Take note of the media name and slot number in that volume pool.

1.8UNINSTALLING NETBACKUP SERVER

1. Insert the VERITAS NetBackup Enterprise Server 6.0 (Windows 32-bit Server

and Client) installation CD in the drive and the VERITAS NetBackup

installation browser will start automatically.

2. Click NetBackup Installation.

3. On the following screen, select Install Server Software.

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4. The Welcome to the NetBackup Setup Wizard screen appears. Click

Next.

5. At the Program Maintenance, select Remove and check Remove all Netbackup configuration, catalogs and log files. Click Next.

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6. At the Ready to Uninstall the Program, click Remove.

7. Click Finish.

1.9Uninstalling the Tape Library

Netbackup will detect any backup devices installed in you Windows environment,

provided the devices are with appropriate Netbackup backup devices license and

supported by Netbackup. Therefore, to uninstall it from the Netbackup

environment, refer to the Microsoft Windows Server 2003 documentation

provided by Microsoft.

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