cpmcbl - sop-05 elec

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CITY PROPERTIES MAINTENANCE COMPANY

BANGALORE LIMITED

____________________________________________________________________________

PREPARED BY : APPROVED BY: Section No. SOP-05

Rev. no : RO

Date : 01/01/2010

Page no : 1 of 5TECHNICAL MANAGER ATUL KUMAR COO

Procedure for Technical (Electrical) Process

1. Objective1.1 The organisation shall plan and carry out service provision under controlled

conditions w.r.t Electrical Services.

2. Scope2.1To establish necessary process control measures.2.2 To achieve the required quality parameters and achieveMaintenance target.2.3

To ensure that plant, facilities and equipment are available to enable theService Processesto perform at their planned levels.

3. Process Owners : Head Electrical & Technical Manager4. Process Flow

Input

Enablers / Resources

Output

Key Operating Procedure

5.1 Development of the Plan5.1.1 Planning for Service is initiated based on customer requirement from Business

Development. which gives details like CustomerName, Number of personnel,

Location, Shift No.Technical Manager ensures the availability of resources asrequired for providing service.

IOM, Maintenance Schedule, Target, .

Resources utilised, Personnel

involved, WI, MaintenanceMaterials, Spares

MaintenanceRecord DailyLog

Book & Sheet, Customer

Complaint, Shift Schedule


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BANGALORE LIMITED

____________________________________________________________________________


Rev. no : RO

Date : 01/01/2010


5.2 Service Realization Process :5.2.1 Based on the customer requirement, Technical Manager prepares Monthly Shift Schedule

in form R/ELEC/MS/01 indicating no of persons location wise/ Shift wise planned

5.2.2 Interviews are conducted as perRecruitment & Training Process SOP-02.5.2.3 Technical Manager maintains Training Record on OJT Training and Trg plan

maintained as perSOP-02.

5.2.4 Based on the Monthly Schedule, Preventive Maintenance Schedule is prepared inform R/ELEC/PM/02maintained for all the machines, where certain equipmentsare maintained by authorised agencies under AMC are monitored through

Service Report. Maintenance Process is initiated with Planning for manpowerdeployment, Procurement of Spares for machines, WorkInstruction, Maintenance

of Machines & Calibration of Equipment, Training of personnel, Deployment,Monitoring of Service realization.

5.2.5 The MaintenanceEquipment / Machinery is subjected to Routine Maintenance arecarried out by the concerned Technician / Engineer / In-charge and report to the

Technical Manager..

5.2.6 Preventive maintenance, is carried out as per the Preventive Maintenance Plan ismade for the following Equipment

OPERATING INSTRUCTIONS

SLNO TITLE WI-NO

1 WorkInstruction for D.G. Set WI/ELEC/DG/01

2 WorkInstruction for UPS WI/ELEC/UPS/02

3 WorkInstruction forLT&HT WI/ELEC/LT-HT/03

4 WorkInstruction for Diesel Receiving WI/ELEC/DR/04

5 WorkInstruction forTransformers WI/ELEC/TRM/05

6 WorkInstruction forLiftRescue Operation WI/ELEC/LRO/06

7 WorkInstruction for Diesel Filtration WI/ELEC/DFIL/078 WorkInstruction for D.G. Manual Synchronization WI/ELEC/DGSYN/08

9 WorkInstruction forLift WI/ELEC/LFT/09

10 WorkInstruction forCar Parking Equipments WI/ELEC/CPG/10


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BANGALORE LIMITED

____________________________________________________________________________


Rev. no : RO

Date : 01/01/2010


11 WorkInstruction for Ductless Ventilation WI/ELEC/DLV/11

12 WorkInstruction forEscalators WI/ELEC/ESC/12

5.2.1 Records of Preventive Maintenance is maintained for L.T.Reading Log Book in formR/ELEC/LTR/03, HT in form R/ELEC/LT/04, Diesel Issue Slip- R/ELEC/DIS /05,

Diesel ReceiveLog BookR/ELEC/DRL/06,UPS Log BookR/ELEC/ULB/07, Lift

Complaint RegisterR/ELEC/LCR/08, D.G.ACheckLog BookR/ELEC/DGL/09, D.G.

Run Log BookR/ELEC/DGR/10, D.G.CheckList R/ELEC/GCH/11, Battery Check

LogR/ELEC/BCL /12, Diesel Stock BookR/ELEC/DSB/13, Lift Checklist

R/ELEC/LCL/14, EscalatorChecklist R/ELEC/ESC/15, L.T. Panel Checklist

R/ELEC/LTC/16, H.T. Panel Checklist R/ELEC/HTC/17, TransformerChecklist

R/ELEC/TFM/18, UPS Checklist R/ELEC/UCL/19, LDB/RPDB/ELDB/Checklist-

R/ELEC/LCB/20, UPSDB Checklist R/ELEC/ UPSDD /21, FireAlarm Panel Checklist

R/ELEC/ FAP /22, Fire Fighting System Checklist R/ELEC/ FFS /23, List ofInstruments forCalibration R/ELEC/LIC/24CEIGReport- Calibration Record R/ELEC/CEIG /25, External Lighting Complaint BookR/ELEC// ELC /26, Parking Equipment

Complaint R/ELEC/ PEC /27, Work Permit R/ELEC/WP/28, Daily Report R/ELEC/ DR/29, Technicians Daily Log-R/ELEC/TDL/30, Shift Engineer Daily Log

R/ELEC/SED/31, Material Consumption Daily Log R/ELEC/MCD/32, Material ConsMonthly Log R/ELEC/MCL/33, Monthly Energy Consumption ReportR/ELEC/MEC/34,

Lighting Control ScheduleR/ELEC/LCS/35, Key IssueRegister- R/ELEC/KIR/36,Material IssueRegisterR/ELEC/MIR/37, All the preventive maintenance check

parameters are carried out as per the relevant checklist maintained as records.

5.2.2 Machine / Equipment History Record is maintained R/ELEC/EHR/38for recording the usageof Spares and consumables including Break down.The Break down Maintenance is entered inBreak down Maintenance register and done as and when any Breakdown is reported. Break

downs and rectification records are maintained in Breakdown MaintenanceR/ELEC/BDM/39.

5.3PROCUREMENT OF TECHNICAL MATERIALS :5.3.3 Technical Manager is responsible for Procurement of materials as required for

executing the Mechanical Process. Material Requisition is prepared and forwarded

to COO forhis approval.This activity is carried out as per SOP-03 for Purchasing

Process.

5.4 Identification of Items

5.4.1 All accepted Incoming materials are identified by placards \ Location.


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BANGALORE LIMITED

____________________________________________________________________________


Rev. no : RO

Date : 01/01/2010


5.4.2 Technical Manager / Asst Tech Manager/ Jr.Engineer/ Shift Engineer maintainsproper identification and traceability of their personnel during service realization by

colour of uniform, ID cardNo. attendanceetc.

5.4.3 Ensure that theNon conformance services are rectified and prevented from futureoccurrence as per Corrective and PreventiveAction of Sec 8.0 of QM\L1.

5.5 Processing Customer Complaint :-

5.5.1 External Complaints Receipts, Analysis, Corrective Action taken and closure are as per SOP-01

5.5.2 Internal Complaints and Trouble Shooting issues identified during maintenance are entered in

Departmental Complaint Register R/ELEC/DC/40forwarded to the concerned Supervisor forfurther action. Supervisor reviews the complaint and takes necessary corrective action after

identifying the root cause and the correction, Corrective action and the department forresolving the complaint are arrived at.

5.6Review of the Plan5.6.1 Service plan is reviewed by the Assistant Technical Manager wherever required

based on the performance, in consultation with theHead Technical / as per site

condition \ Customer requirement, and accordingly action taken to re-schedule the

Maintenance Planning.

5.6.2 Ensure that the Non conformance are rectified and prevented from futureoccurrence as per Corrective and PreventiveAction of Sec 8.0 of QM\L1.

6. Records Monthly Schedule - R/ELEC/MS/01 Preventive Maintenance Plan - R/ELEC/PMS/02 L.T.Reading Log Books - R/ELEC/LTR/03y H.TReading Log Book - R/ELEC/LT/04 Diesel Issue Slip - R/ELEC/DIS/05 Diesel ReceiveLog Book - R/ELEC/DRL/06 UPS Log Book - R/ELEC/ULB/07 Lift Complaint Register - R/ELEC/LCR/08 D.G.ACheckLog Book - R/ELEC/DGL/09

D.G.Run Log Book - R/ELEC/DGR/

10

GeneratorCheckList - R/ELEC/GCH/11 Battery CheckLog - R/ELEC/BCL/12 Diesel Stock Book - R/ELEC/DSB/13 Lift Checklist - R/ELEC/LCL/14


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BANGALORE LIMITED

____________________________________________________________________________


Rev. no : RO

Date : 01/01/2010


EscalatorChecklist - R/ELEC/ESC/15 L.T. Panel Checklist - R/ELEC/LTC/16 H.T. Panel Checklist - R/ELEC/HTC/17 TransformerChecklist - R/ELEC/TFM/18 UPS Checklist - R/ELEC/UCL/19 LDB/RPDB/ELDB/Checklist - R/ELEC/LCB/20 UPSDB Checklist - R/ELEC/UPSDD/21 FireAlarm Panel Checklist - R/ELEC/FAP/22 Fire Fighting System Checklist - R/ELEC/FFS/23 List ofInstruments forCalibration- R/ELEC/LIC/24 CEIGReport- Calibration Record- R/ELEC/CEIG/25 External Lighting Complaint Book- R/ELEC/ELC/26 Parking Equipment Complaint - R/ELEC/PEC/27 Work Permit - R/ELEC/WP/28 Daily Re port -R/ELEC/DR/29 Technicians Daily Log - R/ELEC/TDL/30 Shift Engineer Daily Log - R/ELEC/SED/31 Material Consumption Daily Log - R/ELEC/MCD/32 Material Cons Monthly Log - R/ELEC/MCL/33 Monthly Energy Consumption Report - R/ELEC/MEC/34 Lighting Control Schedule - R/ELEC/LCS/35 Key IssueRegister - R/ELEC/KIR/36 Material IssueRegister - R/ELEC/MIR/37 Equipment History Card - R/ELEC/EHR/38 Breakdown Maintenance - R/ELEC/BDM/39

Departmental Complaints - R/ELEC/DC/40

7. Key Performance Indicators Maintenance Plan v/s.Actual Adhering to Preventive Maintenance Schedule as perAMC

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