RADHIKA GUPTA Contact No.: +91- 7022359036 /09419181966E-Mail: hr.radhikagupta@gmail.comAddress: Flat 360 , # 10 Bharat Residency , 6th Block, Koramangala,Bangalore – 560095

Targeting managerial level challenging assignments in HR Generalist / HR Operations / Organizational Development with a growth-oriented organization of repute

Skilled in identifying & hiring through various sources like head hunters & consultants for managing employee recruitments PAN India based on the allocated budget

P R O F I L E S N A P S H O T

MBA (Human Resources) with 9+ years of experience in:HR Operations Recruitment Performance ManagementEmployee Engagement MIS Reporting & Documentation Training & Development

Skills in overseeing smooth implementation of HR policies for manpower planning, performance management system, recruitment, selection & training of employees

Hands-on experience in executing entire gamut of recruitment process including sourcing, screening, short-listing, selection and appointment, etc.

Proficient in managing modern HR Systems and expertise in maintaining harmonious employee relations by building strong culture and imbibing values of the organization

Excellence in monitoring statutory compliance at all levels involving liaison with external agencies, government authorities, etc. for maintaining industrial relations

Expertise in interviewing & assessing the people and evaluating their qualities An Enterprising Leader with skills in leading employees towards accomplishment of common goals

C O R E C O M P E T E N C I E S

Planning Human Resource Requirements in consultation with different functional & operational areas and conducting selection interviews for departmental promotion and regularizing employees of all categories

Managing & supervising the complete recruitment life-cycle for sourcing candidates from diverse sources after identification of manpower requirements and conducting exit interviews with employees leaving the company

Steering Employee Engagement initiatives across the organization and ensuring that workmen queries & problems are addressed on time

Formulating & implementing increment, incentive & other remuneration policies; handling promotions, up-gradations, Transfers and Annual Revisions

Ensuring prompt resolution of staff grievances related to various HR policies to maintain cordial management-employee relations and achieve dedication by workers

Administering the appraisal process across the levels and establishing framework for substantiating the performance appraisal system linked to Reward Management

O R G A N I Z A T I O N A L E X P E R I E N C E

Jun’15- Nov’15 Aveda Infotech Pvt Ltd ,Bangalore as Manager HR & Recruitment

Key Result Areas :

Handled internal and external IT recruitment, post recruitment activities like follow up with the candidate till the candidate joins on board

Handled Joining Formalities like collecting employee documents and form-filling. Handled Clients. Taken Initiatives to do HR Intervention and fix the issues of the employees through Open House Meeting

addressing the concerns and queries of the employees. Handled Admin activities like vendor management, stationary,maintained office expenses and attendance

register.

Jan’11 – Apr’15 Infosys BPO Ltd., Bangalore as Senior Process Executive – Operations

Key Result Areas:

Functioned on Daily Ad check, Weekly & Monthly reports in Digital marketing for various US clients such as Container Store, RadioShack, Maserati, Staples, etc.

Handled Queries related to SAP learning for NAB employees. Worked on Emptoris Application in coordination with US Clients such as Kraft, Mondelez, etc.

Managed activities related to supplier registration, assigning & closing tickets in Remedy (Password Reset, add Supplier & add User), User De-activation, Clause Inactivation, Clause updates, Month-end Report Generation.

Processed Manual Applications in Global Immigration Department for Client Infosys Technologies. Generated Offer Letters and sent New Hire Notification & Welcome E-Mail to the candidates. Carried out Background Verification Check for US candidates collaborating with Client – EMC Corporation.

Accomplishments:

Attended Process Training for US Recruitment. Got trained for SAP Learning. Received recognition for outstanding performance in 2013 through Client Appreciation mails. Taken initiatives to organise Birthday functions for Employees. Enhanced Productivity of the employees by 100% by implementing Employee Engagement Programs like

Fun-Activity Games like Tambola, Competitions like Rangoli, Dance, Singing, Slogan-Writing, Face-Painting for Independence Day, Ramp-walk, Fashion-Shows, Ethnic-day based on Indian Culture & Tradition, Celebrating Indian Festivals and Indoor & Outdoor Games.

Steered Efforts in streamlining the existing systems/ processes by providing suggestions to modify the Standard Operating Procedures (SOPs); thereby results in better production.

Certifications:

T-100 Training Domain Certification in 2013 Step–up – Leadership Certification Program – ‘2 days Leadership Development Program’ in Jun’13

Trainings:

Planning & Organising Building Teams Milestone 2.0 Interact Articulate – A British Council Workshop Emotional Intelligence

Bliss In Bliss Out Cultural Sensitivity Coaching Skills Problem Solving and Decision Making Client Interfacing Skills Presentation Skills

Aug’10 – Oct’10 Wipro Technologies, Bangalore as Senior Executive – Talent Acquisition Group

Key Result Areas:

Gathered Business & Senior’s requirements for APAC region and sent them to partners for sourcing resumes.

Forwarded resumes to Hiring Manager and organized interviews for the shortlisted candidates. Maintained Candidate Status Tracker for tracking the status of the candidates. Provided Timely Feedback to the partners about the status of the candidate. Escorted & co-ordinated for Walk-in Interviews and worked on synergy updations.

Jul’07 – May’08 Enzen Technologies Pvt. Ltd, Bangalore as Executive – Human Resource

Key Result Areas:

Carried out activities like end-to-end IT recruitment, Joining Formalities, Process Resignations and Exit Interviews

Looked after the Vendor management for Consultants Identified Training needs and collaborated with Training Department to ensure completion for the

same Maintained Employee Database and provided regular reports on the status Planned & Budgeted Annual Compensation Reviews and Quarterly Promotion Cycles Fixed Compensation for New Recruits based on the Relevant Qualification & Experience Accountable for Resolution of Employee issues and Handled Employee Relations.

Accomplishments:

Successfully organized Competency and Technical based Training Programs on Communication Skills & Technical Skills such as on .Net, Java, Mainframes & SAP for Employees Development

Significantly developed New Strategies by giving innovative & creative ideas like Suggestion Box for employees for maintaining better employee relations

Steered Efforts in taking:

Retention initiatives by tracking of attrition on monthly basis and planning in order to ensure the best talent is retained in the organization.

Wellness initiatives like Employee Satisfaction Survey, Customer Satisfaction Survey, etc. which resulted in Employee Welfare and Customer Orientation.

Reward & Recognition initiatives such as Star Performer Reward to acknowledge Employee Contribution to the organization

Fun@work initiatives like organizing Month-End Birthday Parties, Get-Togethers & Team Outings which resulted in Team Bonding.

Mar’05 – Feb’07 Robert Bosch India Ltd, Bangalore as Consultant – HR

Key Result Areas:

Responsible for end to end recruitment for EDI and ECR Departments. Responsible for meeting the service levels of the customers. Responsible for inducting the new joinees to the department. Responsible for addressing any HR related queries of the employees. Responsible for compilation of weekly and monthly HR reports.

P R E V I O U S E X P E R I E N C E

Dec’04 – Mar’05 Sonata Software Ltd., Bangalore as Insourcing Co-ordinatorMay’04 – Nov’04 Sasken Communications, Bangalore as Executive – Resourcing Feb’03 – Feb’04 Randstad India Ltd, Bangalore as Consultants Support Staff

A C A D E M I C D E T A I L S

2002 MBA (Human Resources) from University of Pune2000 BA (Economics Honours) from Punjab University

I N T E R N S H I P

At Weikfield Agro Products Ltd, Pune:

Title: To Study the Effectiveness of Existing Performance Appraisal System and Add Value by Improvising the System

Period: Jun’01 – Aug’01Highlight: Steered Efforts in introducing a new appraisal form for the welfare of the employees.

W O R K S H O P S / S E M I N A R S

Attended:

Workshop on Perspectives – It focuses on a balanced life & empowers an individual for a mission in life

MBA Seminar on Recession – Causes & Solutions National Seminar on Cyber Laws – In India & Abroad 1 day Seminar on The Role of HRM in Today’s Competitive Business Scenario at SIOM

I T S K I L L S

MS Office (Word, PowerPoint & Excel) Internet Applications

E X T R A C U R R I C U L A R A C T I V I T I E S

Served as a Public Relation Secretary of Student Forum in MBA and organised various MBA Seminars at college level

Actively involved in NCC at school level Entrusted as an Anchor in TSO RCL DC Meet held at Bangalore in 2013 Distinction of securing 7th position in the merit list of J&K Board in 12th standard Successfully completed:

Landmark Forum Course from Landmark Education, Bangalore in 2003 (Course emphasis on living our life powerfully & the way we want. It preaches the art & practice of living from possibility)

Course of Art of Living from The Art of Living International Centre, Bangalore in 2006 (Course emphasis on our spiritual growth)

P E R S O N A L D E T A I L S

Date of Birth: 25th June 1978Languages Known: English and Hindi