ELIZABETH ST HILAIRE (elizabeth_sthilaire@msn.com) 6 Stark Street Hoosick Falls, NY 12090

518-686-7649 Career Goal - Immediate: Resumption of a successful sales career after a nearly 18 year stint as an actively engaged ‘stay at home’ parent involved in parent teacher associations, sport activities, household financial administration. EXECUTIVE SUMMARY: Aggressive, well rounded, seasoned sales professional that successfully

managed the demands of corporate profitability, client satisfaction, and expanding business opportunities – both organic and prospective. Experience: extensive product line and inside sales management, customer and client relations, marketing, and hands on direct manufacturers' representative for diverse collection of contract packaging, printing, thermoforming, and injection molding product needs. EXPERIENCE: 4/1995 – 6/1998 Packaging Clinic LLC - Butler, NJ – Manufacturers’ Sales Representative

Responsible for product line sales of Printing, Thermoforming, Injection Molding, Contract Packaging, and Tooling for nearly fifty different manufacturing clients

Issued product quotations and directly handling client contract negotiations, detailing all product specifications and requirements

Researched all back up data supplied by the customer to assist in making sound decisions to achieve total customer satisfaction

Extensively traveled to numerous client and vendor locations in the greater NY-NJ metropolitan area to service client needs

Aggressively prospected new business opportunities by actively engaging in trade shows, potential client site visits, cold calling, telemarketing throughout the Northeast, with concentrations in the NY-NJ market place.

5/1994 – 4/1995 Boutwell Owens - Fitchburg, MA - Inside Sales Representative

Issued product quotations and directly assisted with customer contract negotiations

Researched all back-up data supplied by the customer to assist in making sound decisions to achieve total customer satisfaction, including page layout, proofreading, and color verification of art supplied by the customer

Documented all customer contact and assisted purchasing departments in final decisions 3/1992 – 5/1994 TFX Medical - Jaffrey, NH - Inside Sales Representative

Creatively redesigned the customer quotation program (Made to Manage – M2M’ software), significantly improving productivity for the sales department and saving research time at order entry

Handled customer inquiries and product quotations, including customer files and order backlog reports, specifications, coordinating various departments' schedulers to assure on-time deliveries

Directly assisted the Quality Department in proactively engaging in corrective actions to address manufacturing and customer service issues through strictly reviewing client technical specifications to ensure agreement within TFX Medical capabilities

Trained in ISO 9000 and GMP Quality manufacturing practices and procedures 6/1990 – 2/1992 ORVIS Company - Manchester, VT – Customer Services & Inventory Control Analyst

Successfully managed inventory on giftware product lines via gathering, reviewing, and analyzing data, statistics, actively engaging in anticipatory product requirements and availability and delivery schedules

Conducted customer and vendor communications effectively, inclusive of handling product quality control and merchandise receipt control

Assisted customer service and drop shipment departments as needed EDUCATION: May 1996 Southern Vermont College - Associates Degree - Business Administration