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    EXAMINATION

    INVIGILATION

    SCHEDULING

    SYSTEM

    IN OPTIMISING

    LECTURERS'

    PREFERENCE

    BY

    ASSOCIATE

    PROFESSOR

    ONG MOOI

    LIAN

    LIEW LEE HUNG

    JACQUELINE

    SIM PHEK

    KIM

    DECEMBER

    2006

  • 7/21/2019 Lp Ong Moon Lian 06 24

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    [JNIVI,RSIt-r

    Kn

    MPLrs

    S,,r

    TTKNoLoG

    MARAFIAN

    I

    MAnA

    SaRAWAK

    Jalan

    Meranek

    943OO

    Kota

    Sarraratran

    Peti

    Surat 125U

    91912 Kuctring

    Sarawak

    No.

    Ter

    oB2

    677200

    No Faks

    082

    677100

    E

    -

    m

    a

    t

    t

    p

    e

    n

    g

    al

    a 5

    (k

    @

    sal-ar44a

    k

    - il{q__egr_sj

    Surat

    Kami

    600-UiTMKS(URt.)C,St2t64|SKK)

    Pm

    Ong

    Mooi

    Lian

    et al..

    Pensyarah,

    UiTM, Kampus

    Samarahan

    Tuan/Puan.

    14

    JUN,

    2005

    EXAMINATION

    INVIGILATION

    SCHEDUL'NG

    SYSTEM

    /N

    OPT

    IMISING

    LEC

    TURERS'

    PREFERENCE

    Perkara

    diatas adalah

    diruruk

    Sukacita drmaklumkan

    bahawa

    setelah

    menilar

    cadangan

    penyelidikan

    Tuan/Puan.

    Unit

    Penyelidikan.

    pembangunan

    &

    pengkomersitan

    (

    uRDC)

    Sarawak. tclah membual

    kcputusan

    sepertr

    berrkul:

    1

    Meluluskan

    cadangan

    penyelidikan

    yang

    dikemukakan

    oteh

    pihak

    ruanlPuan

    denga.

    menggunakan

    geran

    dari rabung

    Amanah,

    uirM.

    Sarawak.

    2-

    Tempoh penyelidikan

    adalah

    selama

    1 tahun

    (SAfU

    TAHUN)

    mulai

    1B

    7^t

    .,

    .T-t-.,

    /\

    JW,2005

    hingga

    17

    J2rn,

    2006.

    /

    J-

    Kos

    yang

    dituluskan

    iatah

    sebanyak

    RM

    2748-00

    (DuA

    RtBU

    TUJUH

    RATUS

    EMPAT PULUI,l

    LAPAN

    RINGGIT

    SAHAJA)

    Penggunaan

    geran

    yang

    diruruskan

    hanya

    akan

    diproses

    seterah

    perjan;ian

    ditand

    ata nga

    ni

    Semua

    pembelian

    peralatan

    yang

    kosnya

    melebihi

    RM 500

    00

    setiaf

    saru

    perlu

    drbuat

    melalui

    Bahagian

    Bendahari,

    UiTll

    Kampus

    Samarahan.

    Pihak

    Tuan/Puan

    JUga

    dikehendaki

    memaluhi

    peral

    u(an-p)e(aturan

    yang

    berkaitan

    dengan

    penerimaan

    peralatan

    tersebut

    Panduan

    penerimaan

    peralatan

    baru

    dan

    pengurus

    annya dilampirkan

    U5AT{A,

    TAKl^/A.

    MULIA

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    6.

    sebarang

    peralatanlkelengkapan

    (termasuk

    BUKU

    dan

    JURNAL)

    yang

    dibeli melaui

    geran

    ini

    adalah

    hak

    milik

    Kampus

    Cawangan

    dan

    hendaklah

    diserahkan

    ke

    URDC

    setelah

    penyelidikan

    tamat

    atau

    ditamatkan

    untuk

    kegunaan

    bersama.

    7.

    Pihak

    Tuan/puan

    dikehendaki

    mengemukan

    Laporan

    Kemajuan

    Penyelidikan

    tiga

    (3)

    kali

    didalam

    tempoh penyelidikan

    pada

    tarikh

    30

    April,

    31

    Ogos

    dan

    31

    Disember.

    B' Setelah

    tamat

    pihak

    Tuan/Puan

    diminta

    menyediakan

    laporan

    seperti

    berikut.

    i-

    URDC

    -

    3 sarinan

    (

    1

    sarinan

    untuk

    perpustakaan

    Negeri)

    ii.

    Shah

    Alam

    -

    1

    salinan

    iii.

    Perpustakaan

    UiTMKS

    _

    1

    salinan

    Komitmen

    yang

    pihak

    Tuan

    berikan

    untuk

    menjalankan

    penyelidikan

    amagah

    dihargai.

    Sekian

    Terima

    Kasih

    'SELAMAT

    MENJALANKAN

    PENYELIDIKAN'

    Prof.

    Madya

    Dr.

    Jamil

    Hj.

    Hamali,

    Pengarah

    Kampus,

    UiTM,

    Sarawak

    Yang

    benar,

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    UNIT OF RESEARCH,

    DEVELOPMENT

    &

    COMMERCIALIZATION

    URDC

    Universiti

    Teknologi MARA

    Sarawak

    Kampus

    Koh

    Sarnarahan

    Jolon

    Msonef

    94.3OO Koto Sqmtrohon

    No-

    Tel

    '.082-6772ffi

    No-

    Foks

    :082-6l/3OO

    E-Mel:

    &

    \1't5)S:E;8

    UNI\TERSITI

    l-EK\{)1.{)cr

    \{Aii.1.

    Surat

    Kami:

    600-U

    iTMKS(U

    RDC.5/2/64/5KK)

    Prof. Mayda

    Ong Mooi

    Lian

    et.

    al.,

    Pensyarah,

    UiTM,

    Kampus

    Samarahan.

    19

    Mei,2006

    Tuan/Puan,

    Lanjutan

    Tempoh

    Penyelidikan

    "EXAMINATION

    INVIGILATION

    SCHED

    ULING

    S YS

    TEM

    I

    N

    O

    PT

    M

    IS/fVG

    LECT

    U

    RE RS' PREFER

    E

    N

    C

    E''

    Perkara

    diatas

    adalah

    dirujuk.

    Sukacita dimaklumkan

    bahawa

    permohonan

    Tuan

    diluluskan

    untuk tempoh

    tiga

    (3)

    bulan berkuatkuasa 18

    JULAI, 2006

    -

    1B

    SEPTEMBER,

    2006.

    Diharapkan

    dengan

    perlanjutan

    tempoh

    ini,

    membolehkan pihak

    Tuan

    menyiapkan

    penyelidikan

    tersebut sepedi

    yang

    dirancang.

    Komitmen

    yang

    pihak Tuan berikan untuk

    menjalankan

    penyelidikan

    amaflah

    dihargai.

    Sekian Terima Kasih

    'SELAMAT

    MEN JALANKAN PENYELIDI

    KAN'

    Yang

    benar,

    Pengarah

    Kampus,

    UiTM,

    Kampus

    Samarahan.

    sk:

    Penolong

    Naib Canselor

    (Penyelidikan)

    USAHA.

    TAQWA,

    MULIA

    @@

    SO 90O1:2000

    No. Siiil

    3OO12-l

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    Date :

    26 December

    2006

    Project

    File

    No.

    :

    600-UiTMKS(URDC.5/2/64/SKK)

    Head

    Institusi

    Penyelidikan,

    Pembangunan

    &

    Pengkomersilan

    (IRDC)

    Universiti

    Teknologi

    MARA

    40450 Shah

    Alam

    Malavsia

    Dear Professor

    FINAL

    RESEARCH

    REPORT ON

    *EXAMINATION

    INVIGILATION

    SCHEDULING SYSTEM

    IN

    OPTIMISING

    LECTURERS' PREFERENCE''

    With

    reference

    to the above

    matter, enclosedherewith are three

    (3)

    copies of

    the

    final

    research

    report

    entitled

    "Examination

    Invigilation

    Scheduling System

    in

    Optimising

    Lecturers'

    Preference"

    by

    the research

    team from

    UiTM

    Sarawak for your action.

    For

    your

    information, this

    project

    was expanded from 17 July 2006

    to

    18 September

    2006.

    Thank

    you.

    Yours

    faithfullv

    "tw

    Associate Professor

    Ons

    Mooi

    Lian

    Leader

    Research

    Project

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    RESEARCH

    TEAM

    MEMBERS

    ASSOCIATE

    PROFESSOR

    ONG

    MOOI

    LIAN

    Project

    Leader

    /h,r;

    Signature

    LIEW LEE HUNG

    Team

    Member

    Signature

    JACQUELINE

    SIM PHEK

    KIM

    Team Member

    t\

    Signature

  • 7/21/2019 Lp Ong Moon Lian 06 24

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    ACKNOWLEDGEMENTS

    Foremost of

    all,

    we wish

    to express

    our

    heartfelt

    gratitude

    to Associate

    Professor

    Dr.

    Jamil

    Haji

    Hamali,

    the

    Campus

    Director,

    for his unwavering

    support

    in

    entrusting us

    with this

    project.

    Special

    mention

    also

    goes

    to

    Associate

    Professor

    Dr.

    Halab

    Fatimah

    Bujang,

    the Deputy

    Director

    of

    Academic

    Affairs,

    and

    her

    team

    of

    dedicated

    and

    efficient

    personnel

    from

    the

    Academic

    Affairs Office. We

    marvel

    at

    your efficiency

    and

    esprit de

    corps even

    when constantly

    working

    under

    pressure to

    provide

    us

    with

    the much needed

    information.

    We

    greatly

    value

    Associate

    Professor

    Dr.

    Rosita

    Haji

    Suhaimi,

    the

    Head

    of

    Consultancy

    and

    Research Bureau,

    for

    her

    timely

    advice and

    guidance

    that had

    been

    instrumental

    in

    helping

    us complete

    this

    project.

    To Associate Professor

    Iris

    Syawe,

    we record

    our

    thanks

    and appreciation

    for

    her

    relentless inspiration

    and encouragement

    which

    had

    been

    pivotal

    in

    helping

    us

    focus

    on the

    end

    result

    of

    this

    project.

    We

    also treasure

    Lee

    Beng Yong

    for

    his

    invaluable

    advice

    in

    assisting

    us innovate

    this online

    system

    that

    facilitates

    scheduling

    of

    examination

    invigilation

    duties.

    Especially,

    to all

    our colleagues

    in

    UiTM

    Sarawak,

    particularly

    those

    who

    had

    gone

    the

    extra mind

    in

    providing

    us

    with

    constructive

    feedback

    on the system

    and

    the

    invigilation

    schedules:

    the completion

    of

    this project

    and

    its

    eventual

    successful

    implementation

    of a

    system

    that

    can

    best meet

    our

    needs

    would

    certainly

    not

    have

    materialised

    had

    it

    not

    been

    for

    your

    strong

    support

    and contribution.

    There

    are

    many

    more

    people

    who had

    spurred

    us on

    in

    this

    project

    but

    whose

    names

    we

    may

    have

    unintentionally

    left

    out.

    We thank you

    and

    hold you

    in

    high

    esteem

    for

    being

    part

    of this

    process

    of

    creating

    a more

    efficient

    and

    user-friendlier

    examination

    invigilation

    scheduling

    system.

    ll

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    TABLE

    OF CONTENTS

    Acknowledgements

    Table

    of

    Contents

    List

    of

    Tables

    List

    of

    Figures

    Abstract

    CHAPTER 1 INTRODUCTION

    1.8

    1.9

    1.10

    Introduction

    Background

    of

    the Project

    Statement

    of the Problem

    Purpose

    of

    the

    Project

    Objectives of

    the

    Project

    Project

    Questions

    Significance

    of the

    Project

    1.7.1

    Significance

    to the

    examination

    invigilation

    scheduling

    committee

    1.7.2

    Significance

    to the management

    of

    UiTM

    Sarawak

    1.7.3

    Significance

    to the

    lecturers

    1.7.4

    Significance

    to

    URDC,

    UiTM

    Sarawak

    Scope

    ofthe

    Project

    Definition

    of

    Terms

    Conclusion

    CHAPTER

    2

    REVIEW

    OF

    LITERATURE

    1.1

    r.2

    1.3

    t.4

    1.5

    1.6

    r.7

    2.1

    2.2

    I

    L

    5

    5

    6

    6

    7

    7

    8

    8

    9

    9

    l0

    10

    Introduction

    Studies

    and

    Surveys

    t2

    t2

    13

    lll

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    2.3

    2.4

    2.5

    Development Software

    -

    Dreamweaver

    2.3.1

    The

    Advantages

    of

    Using

    Dreamweaver

    Database Management

    System

    Conclusion

    INCORPORATING LECTURERS' PREFERENCES

    Introduction

    Process of

    On-line

    Invigilation

    Scheduling

    System

    Preliminary

    Procedures

    3.3.1

    Posting

    of Final

    Examination Timetable

    3.3.2 Creating

    a

    Counter

    for

    Monitoring

    Assigned Duties

    Design of

    ISS

    3.4.1

    Module

    1:

    Lecturer

    Identification

    3.4.2

    Module

    2:

    On-line

    Preferences Registration

    3.4.3

    Module 3:

    Invisilation

    Schedule Retrieval

    Conclusion

    Introduction

    ISS Database

    Data

    Processing

    4.3.1

    Step 1:

    Editing

    and Organising

    Data

    4.3.2

    Step 2:

    Allocating

    Invigilation

    Slots

    4.3.3 Preparation of Final

    Invigilation

    Schedule

    System Evaluation and User

    Feedback

    4.4.1

    Effectiveness

    of

    Operation

    Cost and Time

    4.4.2

    User Satisfaction

    16

    t1

    t7

    18

    19

    r9

    20

    2T

    22

    22

    26

    27

    31

    43

    48

    49

    49

    49

    )I

    )/

    59

    63

    64

    64

    68

    CHAPTER

    3

    DESIGN OF

    INVIGILATION SCHEDULING SYSTEM

    3.1

    3.2

    3.3

    3.4

    3.5

    CHAPTER

    4

    IMPLEMENTATION AND EVALUATION

    A1

    +.L

    ^1

    4.3

    4.4

    iv

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    4.4.2.1User

    Feedback

    4.4.2.2

    User Comment

    Conclusion

    CHAPTER

    5

    CONCLUSION AND RECOMMENDATION

    4.5

    68

    72

    IJ

    5.1

    5.2

    5.3

    5.4

    Introduction

    Novelty

    in

    Best Practice

    Contributions

    of

    ISS

    Limitations

    of the

    Study

    5.4.1 System

    Stability

    5.4.2 System Interface Display

    5.4.3 Automation Schedule Slotting

    5.4.4

    Adaptability

    of

    the System

    Recommendations

    and

    Further

    Research

    Conclusion

    74

    '74

    ta

    75

    75

    76

    76

    76

    77

    7l

    7l

    78

    5.5

    5.6

    REFERENCES

    79

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    LIST

    OF

    TABLES

    Table

    4.1:

    List

    of

    Tables

    and

    the

    Data

    Dictionary

    in the

    ISS

    Database

    50

    Table

    4.2: Descriptions

    of

    Abbreviations

    used

    in Figure

    4.8

    59

    Table

    4.3:

    Acomparison

    between

    the

    On-line

    System

    and

    the

    Manual

    System

    65

    Table

    4.4;

    Percentage

    of

    lecturers

    making

    requests

    for

    preferred

    invigilation

    time

    slots

    Table

    4.5: Lecturers'

    comments

    extracted

    on

    the on-line

    system

    68

    12

    vi

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    LIST

    OF FIGURES

    Figure

    3.1 :

    The worksheet

    Counter

    for monitoring

    the

    number

    of invigilation

    slots

    assigned

    L)

    Figure

    3.2:

    AData

    Flow

    Diagram

    (Level

    0) of the ISS on-line

    application

    26

    Figure 3.3:

    The login

    page

    which

    verifies

    user's identity

    before allowing

    access

    to the

    On-line

    Preferences

    Registration

    Module

    30

    Figure

    3.4:

    The homepage

    of

    the

    Invigilation

    Schedule

    Retrieval

    Module

    before

    accessing

    the

    login

    page

    30

    Figure

    3.5:

    A

    Data

    Flow

    Diagram

    (Level

    1)

    of

    Module

    2

    for

    On-line

    Preferences

    Registration

    32

    Figure

    3.6:

    Page

    1 of Module

    2

    shows

    information

    of

    the

    user

    33

    Figure

    3.7:Page

    2 of

    Module2

    for

    selection

    of

    preferred

    dates on

    working days

    34

    Figure

    3.8:

    Page 3

    of

    Module2

    for

    providing

    the

    information of lecturers' own

    subjects

    35

    Figure

    3.9:

    Page4of

    Module2for

    selectingpreferreddatesonnon-workingdays

    35

    Figure

    3.

    i 0:

    Page 5

    of

    Modul

    e

    2

    for entering

    comments and

    remarks

    36

    Figure 3.1

    1: Pop-up message

    requesting

    for confirmation

    upon submission

    of

    information for each

    page

    of Module

    2

    36

    Figure 3.12:

    Page

    6

    of

    Module 2 displays

    a summary of the data

    entry

    37

    Figure

    3.13: The

    "edit"

    page

    for

    changing

    the

    information of

    subjects

    taught

    38

    Figure 3.14:

    The

    "edit"

    page

    for

    changing

    the

    information

    of

    preferred

    weekdays

    selected

    38

    Figure

    3.15:

    The

    "edit"

    page

    for

    changing the

    information

    of

    preferred

    non-working

    days

    selected

    Figure 3.16:

    The

    "edit"

    page

    for

    changing

    comments

    Figure

    3.17: The

    "delete"

    page

    for

    the

    information on subjects

    taught

    40

    Figure 3.18:

    A

    web

    page

    displaying the

    details

    of

    subjects

    taught as

    entered by

    the

    39

    39

    user

    vlt

    41

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    Figure

    3.19:

    A

    web

    page

    displaying

    the details

    of

    preferred weekday

    as

    entered

    by the

    user

    Figure 3.20:

    A

    web

    page

    displaying

    the

    details

    of

    preferred

    non-working

    days

    as

    entered

    by the

    user

    Figure

    3.21

    A

    web

    page

    displaying

    comments

    entered

    by the

    user

    Figure

    3.22:

    AData

    Flow

    Diagram

    (Level

    1) of Module

    3

    for

    Retrieving

    Invigilation

    Schedule

    43

    Figure

    3.23

    Aweb

    page

    displaying

    the instructions

    on the

    responsibilities

    of

    the

    lecturers

    44

    Figure 3.24:

    A"YES"

    button

    at the

    end of the

    instruction

    web

    page

    confirming

    that

    the

    lecturer

    understands

    his duty

    and responsibility

    as an

    invigilator

    45

    Figure

    3.25

    Apop-up

    message

    advising

    the lecturer to

    read the instructions

    given

    45

    Figure

    3.26:

    Aweb

    page

    displaying

    guidelines

    to

    invigilators

    46

    Figure

    3.27:

    Aweb

    page

    displaying

    the summary

    of

    individual

    invigilation

    schedule

    and

    the text

    box

    for

    typing

    in

    comments

    or

    feedback

    if

    needed

    47

    Figure

    3.28:

    A

    sample

    page in the Master Schedule

    of

    the

    final

    examinations

    and

    invigilation

    48

    Figure 4.1: The ISS

    database as

    organised

    in

    Microsoft

    Access

    as

    various tables 52

    Figure 4.2: The

    queries

    used

    in

    the

    ISS

    database

    52

    Figure

    4.3: The

    qOwnPaperAll

    is

    supported

    by

    qOwnPaperl,

    qOwnPaper2,

    qOwnPaper3

    and

    qOwnPaper4

    53

    Figure

    4.4:

    The

    qWeekDayAll

    query

    is supported by

    qWeekDayl,

    qWeekDay2

    and

    qWeekDay3

    54

    Figure

    4.5: The

    qWeekEndAll query

    is supported

    by

    queries

    qWeekEndl

    and

    qWeekEnd2

    55

    Figure

    4.6:

    The relationship between

    qOwnPaperAll, qWeekDayAll

    and

    qWeekEndAll

    and

    the

    criteria used to

    generate

    qAll

    56

    Figure

    4.7:

    An

    example

    of

    the

    information

    collected from

    the

    queries

    in

    Excel format

    41

    42

    42

    vlll

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    Figure

    4.8: Step 1-Worksheet

    containing information pertaining to

    lecturers'

    preferences and

    subjects

    taught

    58

    Figure

    4.9: Step

    2-Worksheet

    containing

    additional

    columns

    for

    slotting

    in

    assigned

    duties

    61

    Figure 4.10:

    An

    example

    of

    Step

    2-Worksheet

    with

    invigilation

    duties

    assigned

    in

    different

    colours

    62

    Figure

    4.1

    1:

    A

    sample

    page

    of

    the

    final

    invigilation

    schedule

    63

    Figure 4.12:Page

    1

    of

    manual

    form

    66

    Figure

    4.13: Page 2

    of

    manual

    form

    67

    Figure 4.14: User

    feedback

    item

    1: ISS is easy

    to

    use

    69

    Figure

    4.15: User

    feedback item2:

    The

    instructions

    are

    easy to

    understand

    69

    Figure

    4.

    16:

    User

    feedback item 3:

    The on-line system

    allows me to enter my

    invigilation

    preferences

    at

    my

    own

    convenience

    70

    Figure 4.17:

    User

    feedback item 4:

    ISS

    enables

    me to retrieve

    final

    examination

    information

    easily

    70

    Figure 4.18:

    User

    feedback item 5: ISS

    is

    an

    efficient

    way

    of

    communicating

    with

    the

    scheduling

    committee on my constraints and

    preferences

    7l

    Figure 4.19: User feedback

    item

    6:

    ISS

    gives

    me a better

    chance of obtaining

    my

    invigilation preferences

    7I

    Figure 4.20:

    User

    feedback

    item

    7:

    I

    am

    happy

    that

    I

    get

    to

    choose my

    invigilation

    duties

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    ABSTRACT

    The

    Examinations

    Invigilation Scheduling

    System

    aims

    to reduce

    manual

    involvement

    and

    amount

    of time

    taken

    by

    the

    invigilation

    scheduling

    committee

    in

    preparing

    the

    final

    examinations

    invigilation

    schedule.

    This

    is made

    possible

    with

    the

    creation

    of

    a

    database

    that

    coliects information

    pertaining

    to

    the

    examinations

    invigilation

    schedule such

    as

    lecturers'

    preferences and

    constraints

    of

    the

    invigilation

    designing

    process.

    This

    system

    is

    beneficial

    especially

    to

    the

    Academic

    Administration

    Office

    of institutions

    of higher

    learning because

    it

    enables

    them

    to

    produce

    comprehensive

    examinations

    invigilation

    schedule.

    Besides

    that,

    being

    computer-aided

    and

    accessible

    by

    lecturers

    on-line,

    it

    allows

    lecturers

    to

    choose

    their

    preferences,

    provide

    feedback

    and

    any other

    relevant

    information,

    and

    at

    the

    same

    time obtain

    a summary

    of their

    invigilation

    schedule

    even

    while

    away

    from the

    office.

    This

    automated

    way

    of

    capturing,

    optimising

    and

    disseminating

    invigilation

    information

    paves

    the

    way

    for

    the

    development

    of

    a

    systematic

    approach

    in

    preparing

    examinations

    invigilation

    schedule.

    With

    that, suitable

    problem-solving

    support

    system

    which

    will

    aid

    the

    process

    of

    computerising

    examinations

    invigilation

    scheduling

    system can

    be

    identified.

    This

    Examinations

    Invigilation

    Scheduling

    System

    has been successfully

    used

    for

    the

    past

    five

    semesters

    in

    UiTM

    Sarawak.

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    CHAPTER

    I

    TNTRODUCTION

    1.1

    Introduction

    The Final

    Examinations

    in

    Universiti

    Teknologi MARA

    Negeri

    Sarawak

    Samarahan

    Campus

    (UiTM

    Sarawak)

    are

    held at

    the end

    of

    every

    academic semester

    and

    every

    lecturer,

    part-time

    or

    full

    time alike

    is

    directly

    involved

    in invigilating

    students

    sitting

    for

    these

    examinations.

    The

    lecturers' examination

    invigilation

    schedule

    is

    prepared

    by

    a

    committee

    comprising

    of

    fellow

    lecturers

    in

    the university.

    The

    main concern

    in

    scheduling

    lecturers'

    invigilation

    duties is to

    assign

    them duties

    without

    intemrpting

    their marking.

    This

    is

    to

    ensure

    that

    they

    have

    sufficient

    time

    to

    focus on

    marking

    their

    students'

    answer scripts

    and

    thereafter

    process and finalise

    the

    students'

    subject

    grades.

    In

    addition,

    the

    lecturers cannot

    be

    assigned

    to

    invigilate

    their

    own

    subjects.

    The task

    of

    preparing

    the

    examination

    invigilation

    schedule

    is in

    itself

    a

    mammoth

    project which involves

    interplay of

    many

    factors ranging

    from

    avoiding

    assignment

    of

    duties

    to

    lecturers

    on

    the dates that

    may

    disrupt

    their

    marking to

    the

    time

    constraint

    faced

    by the

    committee

    in

    preparing

    the

    schedule.

    Hence,

    previous

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    scheduling

    committee

    had

    received

    many

    complaints

    and

    criticisms

    on

    problems

    which

    included

    uneven

    duty distribution,

    and lecturers

    having

    invigilation

    duties on

    the

    days

    when they

    were

    marking

    their students'

    answer

    scripts.

    As

    there was

    no

    input

    from

    the lecturers

    themselves,

    the

    duties

    which were

    often

    assigned

    randomly

    clashed

    with

    the

    lecturers'

    personal

    schedules

    and activities.

    Consequently,

    the

    lecturers

    resorted

    to

    mutual

    swapping

    of

    duties

    and

    this

    caused

    confusion

    and

    misunderstanding.

    When

    the

    leader of

    this

    research

    team,

    together

    with two

    other

    lecfurers,

    took

    over

    the

    committee

    scheduling

    task

    in

    2004,

    an innovative

    approach

    was adopted allowing lecturers

    the

    opportunity

    to

    request

    for

    their

    preferred

    invigilation

    dates and

    time

    by

    each

    of

    them

    filling in

    a

    request

    form. The

    lecturers

    also

    submitted

    information

    pertaining

    to

    the

    time

    and dates of

    their

    own

    examination

    papers.

    This

    system

    worked

    well

    but

    it involved

    manual transferring of

    data

    into

    the

    computer

    and

    that was

    very time

    consuming

    besides

    entailing too

    much transfer

    effors.

    With

    an

    ever

    growing population of

    lecturers and students,

    and

    inevitably

    an increase

    in the number

    of

    invigilation

    duties,

    there

    was

    an urgent

    need to

    produce

    a

    computer-

    aided

    system

    that

    could

    reduce

    the tediousness,

    manual

    involvement

    and

    processing

    time

    in

    data

    handling.

    It

    was

    also

    pertinent

    to

    develop

    a

    systematic

    approach

    in

    assigning

    duties

    while

    keeping

    constraints

    in check'

    L.2

    Background

    of

    the

    Project

    The

    examination

    invigilation

    schedules

    have

    all this

    while

    been

    prepared

    manually

    by

    the

    examination

    invigilation

    scheduling

    committee

    which

    comprises

    of

    lecfurers.

    The

    committee

    is

    appointed

    on a

    voluntary

    basis

    by

    the Deputy

    Director

    of

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    Academic

    Affairs of

    the

    University.

    The

    committee has

    experienced

    a high tumover

    with the

    chairman and

    committee members

    being

    appointed

    every

    few

    semesters.

    Every

    new

    committee

    has

    also been operating

    entirely on its own

    creativity

    and

    ingenuity

    in

    planning

    the invigilation

    schedules.

    Preparing

    an

    invigilation

    schedule

    that

    will

    meet

    all

    the constraints and

    preferences

    of all

    the

    lecturers

    is a

    daunting task.

    The

    criteria

    given

    by

    the

    Academic

    Office

    pertaining

    to the

    preparation

    of

    invigilation

    schedules

    are

    that

    all

    lecturers

    have

    to

    invigilate

    and

    they

    should

    not

    be

    assigned

    invigilation

    duties

    for

    about three

    days

    after

    the

    examination

    of

    their own

    subject

    if

    unless

    the lecturers themselves

    requested

    for

    it.

    The

    scheduling involves many

    factors,

    and the stress

    level

    is

    extremely

    high

    due

    to time

    constraint.

    Despite the

    efforts

    and

    the

    time

    sacrifrced

    by

    the committee,

    it

    is

    disheartening at times

    for

    the committee to

    receive many uncalled for accusations

    and

    complaints

    from

    the

    lecturers.

    Without

    a

    systematic

    approach

    and

    assistance

    using

    appropriate

    computer applications,

    the

    scheduling

    task

    will

    remain taxing, tedious

    and

    difficult

    to accomplish

    without

    errors.

    All

    the

    researchers

    involved

    in

    this

    study are

    members

    of

    the

    present

    examination

    invigilation

    scheduling committee

    and

    they

    have

    been

    involved

    hands-on

    in

    the

    preparation

    of

    the schedules

    for,

    at

    least, the

    past

    three semesters.

    In the

    process,

    they

    have

    gained

    much

    understanding

    on

    the

    logistical

    preparation processes

    and

    criteria involved

    in

    ensuring

    the

    schedule

    prepared

    is

    as

    effective

    and

    efficient

    as

    possible.

    Based

    on

    their

    experiences,

    they

    have

    discovered

    that in

    the

    presence

    of

    certain relevant

    criteria

    and

    information,

    a

    more

    systematic approach

    towards

    the

    preparation

    of

    the invigilation

    schedule

    can

    be

    realised.

    This

    possibility

    has

    been

    tested

    and

    proven

    in

    previous preparations

    of

    the

    invigilation

    schedules

    over the

    past

    semesters.

    The

    approach adopted

    has

    produced

    a

    schedule

    that

    enables

    the

    optimisation of both the

    lecturers'

    preferences

    and

    the usage

    of manpower.

    It

    has also

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    ensured

    a fairer distribution

    of

    the lecturers'

    invigilation

    duties after considering

    their

    duties

    the

    previous

    semesters.

    This

    report

    seryes

    to

    document

    the approach

    identified.

    In

    implementing

    the

    approach,

    the

    researchers

    deploy

    computer-aided

    applications

    in

    the

    scheduling

    process

    to

    reduce

    the

    manual

    involvement

    in

    preparation

    which

    is

    time

    consuming,

    intensive

    and

    taxing.

    The

    committee

    has since

    started

    a

    computer-aided

    on-line

    system

    as

    a

    platform

    of

    communication

    to

    enable

    lecturers to:

    view examination

    time table;

    select their

    preferred

    invigilation

    time slots;

    specify

    the

    examination

    date and

    time

    of

    their own subjects,

    view

    their individual

    invigilation

    schedule;

    and

    view

    the

    final examination/invigilation

    timetable.

    With

    this

    in mind, the

    eventual

    aim

    of the

    researchers

    is

    to develop

    a

    compufer

    system

    that

    will

    be

    able

    to

    prepare the

    invigilation

    schedule

    with

    the

    relevant

    information

    input.

    However,

    this

    will

    not be

    realised

    within

    the

    scope

    of

    the

    present

    study.

    The ultimate goal

    of

    the project

    and

    its

    further

    extension

    is for

    the task

    of

    scheduling

    examination

    invigilation

    to

    be returned

    to

    the university

    Academic

    Administration Office.

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    1.3 Statement

    of

    the

    Problem

    Examination

    invigilation

    scheduling

    is

    a

    challenging

    task

    due

    to

    a

    number

    of

    factors that

    cannot

    be avoided.

    One

    of

    them

    is

    time

    constraint.

    The

    invigilation

    schedule

    is usually

    prepared

    within

    a

    short

    time frame

    as

    the

    examination

    schedule

    is

    only

    finalised

    and

    released

    about three

    weeks

    before the

    examination

    commences.

    The

    committee

    working

    on

    the

    schedule

    is

    small

    in number,

    and

    it has

    to

    manually

    process

    the

    information

    provided

    by

    the

    lecturers.

    Then the

    committee

    assigns

    each

    lecturer the

    best

    possible

    slots

    by

    optimising

    his

    preferences

    besides

    ensuring

    that

    he

    does

    not invigilate

    his

    own

    subjects.

    Thus,

    every semester,

    the

    committee

    is working

    under

    pressure

    to

    produce the most

    favourable

    and

    yet

    effective

    invigilation

    schedule

    for

    almost

    250 lecturers

    (as

    in

    November

    2007

    examinations).

    There

    is

    an

    urgent

    need

    to

    lessen the

    burden by

    incorporating

    automation

    in

    the scheduling

    task.

    1.4

    Purpose

    of

    the

    Project

    The

    purpose of

    this

    project

    is

    to

    document

    the

    innovative

    approach

    in

    designing

    the

    invigilation

    schedule,

    and

    the

    deployment

    of

    existing

    computer

    applications

    to

    facilitate

    and

    enhance

    the

    scheduling

    process.

    It

    is

    a

    qualitative

    investigation

    and

    a

    design

    project that

    seeks

    to

    describe

    how

    the

    examination

    invigilation

    scheduling

    system

    (ISS)

    is

    prepared

    to

    help optimise

    UiTM

    Sarawak

    lecturers'

    preferences. It

    is

    hoped that

    this

    systematic

    ISS

    will

    be

    further

    enhanced

    and

    improved

    to

    an even

    better

    system

    which

    will

    enable non-academic

    staff to

    take

    over

    the scheduling

    duties.

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    1.5

    Objectives

    of

    the

    Project

    This

    project

    aims

    to:

    i.

    reduce

    manual involvement

    and

    amount

    of

    time taken by the

    examination

    invigilation

    scheduling

    committee

    in

    preparing

    the examination

    invigilation

    schedule;

    ii.

    create

    a centralised

    database

    for

    collecting

    information which

    are

    pertinent

    to

    the

    preparation

    of

    invigilation

    schedules;

    iii.

    identify

    suitable software

    systems

    which

    will aid

    the

    process

    of

    data

    processing

    and

    support

    the

    ISS on-line;

    iv.

    develop

    a

    systematic

    approach

    for

    preparing

    the

    invigilation

    schedule;

    v.

    identifu

    the

    constraints

    that exist

    in the

    designing

    process;

    vi.

    develop

    an

    on-line

    system

    to

    capture

    lecturers'

    preferences;

    and

    vii.

    optimise

    examination

    invigilation

    schedules

    based

    on

    the

    preferences

    of

    lecturers

    and the constraints

    faced.

    1.6

    Project

    Questions

    This

    project

    aims to

    answer

    the

    following

    questions:

    i.

    How

    has

    this

    system

    been

    able

    to

    optimise

    UiTM

    Sarawak

    lecturers'

    preferences?

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    11.

    iii.

    iv.

    What

    are the

    processes

    involved

    in

    designing

    an

    examination

    invigilation

    scheduling

    system?

    What

    are

    the

    constraints

    in

    assigning

    invigilation

    duties?

    What is

    the

    best

    way

    to

    capture

    lecturers'

    preferences

    and other

    relevant

    information?

    1.7 Significance

    of

    the

    Project

    The significance

    of

    this

    project

    is

    discussed

    in

    four

    aspects

    which

    include

    significance

    to the

    examination

    invigilation

    scheduling

    committee,

    the

    management

    of

    UiTM Sarawak,

    lecturers

    and Unit

    of Research

    and

    Consultancy

    ORDC).

    Each

    aspect

    is discussed

    as follows.

    1.7.1 Significance

    to

    the

    examination

    invigilation

    scheduling

    committee

    The

    preparation

    of

    the

    invigilation

    schedule, being

    a

    twice-yearly

    exercise,

    takes place

    every

    end

    of

    the

    semester.

    This

    timing

    has greatly

    affected

    the

    committee's

    academic

    as

    well

    as

    teaching

    responsibilities.

    Thus,

    the

    product

    of

    this

    project will

    help

    minimise

    the

    involvement

    and

    time

    spent

    by the

    committee

    on

    the

    preparation

    of

    the

    invigilation

    schedule

    so

    that the

    committee's

    academic

    and

    teaching

    responsibilitiss

    will

    not

    be

    affected.

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    1.7.2

    Significance

    to the

    management

    of

    UiTM Sarawak

    The

    system

    and

    approach

    developed

    will ensure

    consistency,

    reliability

    and

    continuity

    in

    the

    invigilation

    schedules

    produced

    in

    semesters

    to

    come

    irrespective

    of

    the

    committee

    preparing them.

    The

    campus

    management,

    through

    the

    Final

    Examination

    Unit

    in

    the Academic

    Administration

    Office,

    will have

    full

    control

    over

    the

    final examination.

    In

    view

    of

    the

    fact that the lecfurers'

    preferences

    will

    be optimised

    and the

    constraints

    controlled,

    there

    will

    be

    a

    reduction

    in

    the

    number

    of

    alterations

    made at

    the

    Examination

    Operation

    Room

    to

    the

    final

    list

    of

    invigilators.

    1.7.3

    Significance to the

    lecturers

    The lecturers'

    preferences

    will

    be optimised

    and there

    will

    be

    no complaints

    of

    bias or

    victimisations

    on

    the distribution

    of

    invigilation

    duties.

    There will also

    be

    a

    reduced

    need

    for

    mutual

    exchanges

    with

    fellow lecfurers

    to

    suit

    their

    personal

    preferences. This

    will

    enhance

    the level

    of

    satisfaction among the lecturers

    of

    their

    assigned

    invigilation

    duties.

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    1.8

    t.7.4

    Significance

    to URDC,

    UiTM Sarawak

    The

    product

    of

    this

    project

    has a

    good potential

    to be

    further developed

    into

    a

    computerised

    system

    for

    commercialisation

    amongst

    the

    other

    UiTM

    campuses and

    faculties.

    Scope ofthe

    Project

    This

    project

    looks

    into

    the

    development

    of

    a system

    approach

    that

    can design

    the

    invigilation

    schedule

    and an on-line

    examination

    ISS.

    It

    aims

    to

    develop

    a

    system

    that will

    facilitate the

    work

    of

    the

    invigilation

    scheduling

    committee.

    It

    is hoped that

    extensions can

    be

    made

    to

    further

    improve

    the system so that

    ultimately,

    the

    committee

    can

    return

    this

    scheduling

    task

    to

    the

    Academic

    Office

    and

    they

    can

    concentrate

    fully

    on

    their academic

    duties.

    A

    database

    containing

    relevant

    information

    such as

    those

    pertaining

    to

    lecturers'

    choices

    of

    preferred

    time and

    dates of

    invigilation,

    and the examination

    dates

    of

    their own

    subjects

    has

    been

    created.

    The

    records

    of

    lecturers'

    invigilation

    duties

    of

    previous

    semesters

    are

    kept

    so

    that

    this

    information

    can

    be

    retrieved

    as

    and

    when

    in

    the

    subsequent

    development

    of

    a

    more

    effective

    distribution

    of

    invigilation

    duties.

    The

    project

    utilised

    the

    data

    collected

    from

    the

    final

    examinations of

    July

    2004

    -

    October 2004 and

    December

    2004

    -

    March

    2005 semesters

    to test run of

    the developed

    system.